user's guide To find an answer to a question, select one of the topics below: ● notices ● special features ● getting started ● connectivity ● printing ● maintenance ● troubleshooting ● specifications
notices ● notices and acknowledgements ● terms and conventions ● accessibility
notices and acknowledgements hewlett-packard company notices The information contained in this document is subject to change without notice. Hewlett-Packard (HP) makes no warranty of any kind with regard to this material including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. Hewlett-Packard shall not be liable for any errors or for incidental or consequential damages in connection with the furnishing, performance, or use of this material.
terms and conventions The following terms and conventions are used in the user's guide. terms The HP Deskjet printer may be referred to as the HP printer or printer. symbols The > symbol guides you through a series of software steps. For example: Click File > Print. cautions and warnings A Caution indicates possible damage to the HP Deskjet printer or to other equipment. For example: Caution! Do not touch the print cartridge ink nozzles or copper contacts.
Do not clean the interior of the printer.
accessibility Your HP printer provides a number of features that make it accessible for people with disabilities. visual The printer software is accessible for users with visual impairments or low vision through the use of Windows accessibility options and features. It also supports most assistive technology such as screen readers, Braille readers, and voice-to-text applications.
special features Congratulations! You have purchased an HP Deskjet printer that is equipped with several exciting features: ● ● ● ● ● ● Brilliant photo-quality printing: Great printing performance with the black and tri-color print cartridges installed. Six-ink upgradeable printing: Enhance photo printing with a photo print cartridge (purchased separately). Borderless printing: Print 4 x 6 inch photos and cards to the edges of the paper using the borderless printing feature.
print cartridges Three print cartridges can be used with the printer. ● black print cartridge ● tri-color print cartridge ● photo print cartridge 1. black print cartridge 2. tri-color print cartridge 3. photo print cartridge Not all print cartridges may be packaged with your printer.
Caution! Damage that is directly attributable to modified or refilled HP print cartridges is specifically excluded from the HP printer's warranty coverage.
replacing print cartridges Before buying replacement print cartridges, verify the correct part numbers. To replace a print cartridge: 1. Press the Power button to turn on the printer. 2. Open the printer cover. The cradle moves to the center of the printer. 3. Push down on the print cartridge and slide it out of the print cartridge cradle. 1. press power button 2. lift printer cover 3. push down on print cartridge 4. slide print cartridge out of cradle 4.
are required electrical contacts. 1. ink nozzles 2. copper contacts 5. Slide the print cartridge firmly into the cradle at a slight upward angle until you feel resistance. 6. Push the cartridge into the cradle. You hear a snap when the print cartridge is correctly positioned. 7. Close the printer cover. 8. Calibrate the printer for optimum print quality. For information on how to recycle your empty print cartridges, click here.
calibrating print cartridges After installing a print cartridge, calibrate the print cartridges to ensure the best print quality. To calibrate print cartridges: 1. Load a stack of plain white paper in the In tray. 2. Go to printer maintenance. 3. Click Calibrate Printer. 4. Click Calibrate, then follow the onscreen instructions.
print cartridge recovery Customers interested in recycling their genuine HP print cartridges can participate in HP's empty print cartridge return and recycle program. HP offers this program in more countries/regions than any other print cartridge manufacturer in the world. This program is provided as a free service to HP customers as an environmentally sound solution for these products at end-of-life. It is not available in all countries/regions.
maintaining print cartridges The following tips will help maintain HP print cartridges and ensure consistent print quality: ● ● Keep all print cartridges in their sealed packages until they are needed. Print cartridges should be stored at room temperatures (15-35 degrees C or 59-95 degrees F). Do not remove the plastic tape covering the ink nozzles until you are ready to install the print cartridge in the printer.
Caution! Do not drop the print cartridge. Dropping the print cartridge may damage it.
borderless printing Borderless printing lets you print to the edges of photographs and certain card sizes. The printer prints borderless photos measuring 4 x 6 inches or less. When you print on 4 x 6 inch photo paper with tear-off tabs, the printout is completely borderless after the tear-off strip is removed. When you print on 4 x 6 inch photo paper without tear-off tabs, A6 cards, and greeting cards, the printout is borderless on three sides with a border on the bottom.
1. Open the file you want to print. 2. Open the Printer Properties dialog box. 3. Click the Paper/Quality tab. 4. Select one of the borderless paper sizes from the Size is drop-down list. 5. Select the appropriate paper type in the Type is drop-down list. 6. Click the Borderless Auto Fit checkbox to automatically resize the image to print without a border. The Borderless Auto Fit option is only available for photo paper types. 7. Select any other desired print settings, then click OK.
print settings The printer is controlled by software installed on your computer. Use the printer software, known as the printer driver, to change the print settings for a document. To change the print settings, open the Printer Properties dialog box. displaying the printer properties dialog box Follow these steps to display the Printer Properties dialog box: 1. Open the file you want to print. 2. Click File > Print, then select Properties. The Printer Properties dialog box appears.
1. Tabs: Click a tab to see its contents. 2. Print Task Quick Sets: See print task quick sets. 3. Preview: Shows how changes to the print settings affect the printout. 4. Buttons: ❍ OK: Saves and applies changes. ❍ Cancel: Closes the dialog box without saving the new settings. ❍ Help: Offers instructions for using the What's This? help feature. An Apply button may also appear. The Apply button saves changes to the settings without closing the dialog box.
● finishing tab ● effects tab ● basics tab ● color tab Printer features, and instructions on how to use them, are subject to change. This document was released for publishing before all of the printer features were determined.
print task quick sets Use print task quick sets to print with or save print settings you use often. For example, if you frequently print envelopes, you can create a print task that contains the paper size, print quality, and orientation setting you normally use for envelopes. After creating the print task, simply select it when printing envelopes rather that setting each of the print settings separately.
To restore default print settings, select Default Print Settings from the Print Task Quick Sets drop-down list, and click OK. creating a print task quick set Follow these steps to create a print task quick set: 1. Open the Printer Properties dialog box. 2. Select the options you want to include in the new print task. 3. Enter a name for the new print task in the Print Task Quick Sets drop-down list, then click Save. The print task quick set is added to the drop-down list.
1. Open the Printer Properties dialog box. 2. Select the print task you want to delete from the drop-down list, then click Delete. Some print task quick sets cannot be deleted.
paper/quality tab The Paper/Quality tab allows you to set these options: 1. Print Task Quick Sets: See print task quick sets. 2. Size is: Size of paper used. 3. Custom: See setting a custom paper size. 4. Type is: Type of paper used. 5. Borderless Auto Fit: Select to fit the printed image across the entire page when printing a borderless document on certain paper types. 6. Print Quality: There are five print quality options: FastDraft, Fast Normal, Normal, Best, and Maximum dpi.
8. Printing Tips: Printing ideas.
setting a custom paper size Use the Custom Paper Size dialog box to print on a special paper size. defining a custom paper size Follow these steps to define a custom paper size: 1. Open the Printer Properties dialog box. 2. Click the Paper/Quality tab. 3. Click the Custom button. The Custom Paper Size dialog box is displayed.
4. Select a custom paper size name from the Name drop-down list. 5. Enter the paper dimensions in the Width and Length boxes. The minimum and maximum paper dimensions appear beneath each of the boxes. 6. Select the unit of measurement: Inches or Millimeters. 7. Click Save to save the custom paper size. You can save up to five custom paper sizes. 8. Click OK to exit the Custom Paper Size dialog box.
printing digital photographs The printer has several features to enhance the quality of digital photographs. opening the hp digital photography options dialog box Follow these steps to open the hp Digital Photography Options dialog box: 1. Open the Printer Properties dialog box. 2. Click the Paper/Quality tab, then click the hp Digital Photography button. using the hp digital photography options dialog box Use the hp Digital Photography Options dialog box to set these options: 1.
images. 5. Sharpness: Adjust image sharpness to preference. Click Automatic to allow the printer driver to automatically sharpen the image. 6. Smoothing: Adjust distortion to preference. Click Automatic to allow the printer driver to automatically smooth the image.
finishing tab The Finishing tab allows you to set these options: 1. Print Task Quick Sets: See print task quick sets. 2. Print on Both Sides: See two-sided printing. 3. Booklet Layout is: See printing a booklet. 4. Pages per Sheet: See printing multiple pages on a single sheet of paper. 5. Poster Printing: Select the number of pages you want your poster printed across to determine the size of your poster. 6. Rotate By 180 Degrees: Rotates the printed image 180 degrees.
two-sided printing Two-sided printing, also called duplexing, allows you to print on both sides of the paper. Printing on both sides of the paper is not only economical, but environmentally conscious as well. printing instructions Follow these steps to print a two-sided document manually: 1. Open the Printer Properties dialog box. 2. Select the Finishing tab. 3. Select Print on Both Sides. 4. Select a binding option: ❍ For book binding: Verify that Flip Pages Up is not selected.
1. landscape 2. portrait ❍ For tablet binding: Select Flip Pages Up. 1. landscape 2. portrait 5. Select any other desired print settings, then click OK. The printer prints the odd-numbered pages first. 6.
❍ Tablet binding with portrait orientation: Reload the paper as shown below: ❍ Tablet binding with landscape orientation: Reload the paper as shown below: 7. Click Continue to print the even-numbered pages.
printing a booklet Booklet printing automatically arranges and resizes the pages of a document so when the document is folded into a booklet, the page order is correct. For example, if a four-page booklet was printed on both sides of the paper, the pages would be reordered and printed like this: To print a booklet, follow these steps: 1. Open the Printer Properties dialog box. 2. Select the Finishing tab.
3. Select Print on Both Sides. 4. Select a binding option in the Booklet Layout is drop-down list: ❍ Right Edge Binding: Places the binding on the right side of the booklet. ❍ Left Edge Binding: Places the binding on the left side of the booklet. 5. Do one of the following: ❍ To leave every other page of the booklet blank, select Print On One Side. ❍ To print on all pages in the booklet, leave Print On One Side unchecked.
6. Select any other desired print settings, then click OK. 7. When prompted, reload the paper in the In tray as shown below. 8. Click Continue to finish printing the booklet.
printing multiple pages on a single sheet of paper The printer software allows you to print multiple pages of a document on a single sheet of paper. The printer software automatically resizes the document text and images to fit on the printed page. Follow these steps to print multiple pages of a document on a single sheet of paper: 1. Open the Printer Properties dialog box. 2. Click the Finishing tab. 3.
effects tab The Effects tab allows you to set the following options: 1. Print Task Quick Sets: See print task quick sets. 2. Print Document On: Prints a document on a paper size different than the paper size for which it is formatted. Select the target paper size from the dropdown list. 3. Scale to Fit: Automatically resizes the printed image to fit on the paper size selected in the Print Document On drop-down list. 4.
watermarks Watermarks appear as background printing on documents. applying an existing watermark to a document Follow these steps to apply an existing watermark to a document: 1. Open the Printer Properties dialog box. 2. Click the Effects tab. 3. Select a watermark from the Watermarks drop-down list. If you do not want to use one of the listed watermarks, create a new watermark. 4. Do one of the following: ❍ ❍ If you want the watermark to appear on the first page only, select First Page Only.
Only unchecked. 5. Print the document according to the instructions for the paper type. creating or changing a watermark Follow these steps to create or change a watermark: 1. Open the Printer Properties dialog box. 2. Click the Effects tab. 3. Click the Edit button. The Watermark Details dialog box appears. 4. Do one of the following: ❍ Click the New button, or ❍ Select an existing watermark to change. 5. Enter the watermark message, message angle, and font attributes. 6.
To find more information about options on each tab screen, point to an option and click the right mouse button to display the What's This? dialog box. Click What's This? to view more information about the selected item.
basics tab The Basics tab allows you to set the following options: 1. Print Task Quick Sets: See print task quick sets. 2. Orientation: Specify the page layout: ❍ Portrait: The printed page is longer than it is wide. ❍ Landscape: The printed page is wider than it is long. ❍ Mirror Image: Reverses the printed image from left to right. 3. Page Order: Select one of the following: ❍ ❍ Front to Back: First page will be on top when the document is finished printing.
6. Advanced Features: See advanced features.
advanced features Printing photographs, transparencies, or documents with graphics may require you to set options on the Advanced Features dialog box. opening the advanced features dialog box Follow these steps to open the Advanced Features dialog box: 1. Open the Printer Properties dialog box. 2. Click the Basics tab, then click the Advanced Features button. using the advanced features dialog box Use the Advanced Features dialog box to set these options: 1.
Memory Mode.
color tab The Color tab allows you to set these options: 1. Print Task Quick Sets: See print task quick sets. 2. Print in Grayscale: Prints in shades of gray. ❍ ❍ ❍ High Quality: Uses the tri-color print cartridge and/or photo print cartridge to print high-quality grayscale. Black Print Cartridge Only: Uses the black print cartridge to print grayscale. Optimize For Photocopy or Fax: Uses the black print cartridge to print grayscale suitable for photocopying and faxing. 3.
buttons and light Use the printer buttons to turn the printer on and off and cancel a print job. 1. power button and light 2. print cancel button power button and light The Power button turns the printer on and off. It may take a few seconds for the printer to turn on after pressing the Power button. The light on the Power button gives you visual cues about the status of the printer. When the Power light is on and not flashing, the printer is either printing or ready to print.
power light is flashing ● If the Power light is on, the printer is either printing or ready to print. ● If the Power light is off, the printer is off. ● If the Power light is flashing, see below. 1. power light what the flashing light means The Power light can flash for several reasons: ● The printer cover is open. ● The printer is out of paper. ● There is a problem with the printer, such as a paper jam or a problem with a print cartridge.
3. Read any error messages explaining the problem and its solution.
paper jam Follow each of these steps until the paper jam is cleared. 1. Remove the paper from the In tray. 2. If you are printing labels, verify that a label did not become detached from the label sheet while passing through the printer. 3. Remove the Rear Access Door. Press the handle to the right, then pull out the door. 4. Remove the paper jam from the back of the printer, then replace the Rear Access Door. 5. Reload paper in the In tray. 6. Reprint the document.
device status box The Device Status Box appears each time the printer prints a file. The following items are displayed: 1. Ink Levels: Approximate ink level of each print cartridge. 2. Device Status: The status of the printer. For example, Spooling or Printing. 3. Document Properties: The following information about the current print job is provided. ❍ Document: Name of the document that is currently printing. ❍ Print Quality: Print quality setting being used. ❍ Paper Type: Type of paper used.
getting started ● printer features ● buttons and light ● paper trays ● print cartridges ● ink-backup mode
printer features The printer has several features to make printing easier and more efficient. 1. buttons and light 2. paper trays 1. print cartridges 2.
1.
paper trays The printer has a fold-up paper tray that contains an In tray and an Out tray. For information about the paper tray, select one of the topics below: ● unfolding the paper trays ● in tray ● out tray ● folding the paper trays unfolding the paper trays Follow these steps to unfold the paper trays: 1. Raise the printer cover. 2. Lower the In tray. 3. Lower the Out tray.
4. Pull out the Out tray extension, then unfold the Out tray extension stop. 5. Lower the printer cover and turn on the printer. in tray The In tray holds paper and other media to be printed.
1. in tray You can print different sizes of media by sliding the paper guide left and right. 1. press and slide the paper guide out tray Printed pages are deposited in the Out tray. 1. out tray Raise the printer cover and the Out tray to load paper. Lower the printer cover and the Out tray before printing.
To prevent paper from falling out of the tray, pull out the Out tray extension, then unfold the Out tray extension stop. 1. out tray extension and out tray extension stop folding the paper trays Follow these steps to refold the paper trays: 1. Remove paper or other media from the paper trays, then turn off the printer. 2. Raise the printer cover. 3. Fold the Out tray extension stop, then push the Out tray extension into the Out tray.
4. Raise the Out tray. 5. Raise the In tray. 6. Reach underneath the In tray, then lift the tray until it locks into place.
7. Lower the printer cover.
ink-backup mode Ink-backup mode allows the printer to operate using only one print cartridge. It is initiated when a print cartridge is removed from the cradle. For instructions on removing a print cartridge, click here. ink-backup mode output Printing in ink-backup mode slows the printer and affects the quality of printouts. when only this print cartridge is installed... the result is... black print cartridge Colors are printed as grayscale.
USB The printer connects to the computer with a Universal Serial Bus (USB) cable. The computer must be running Windows 98 or later to use a USB cable. For instructions on connecting the printer with a USB cable, see the setup poster that came with the printer.
connectivity ● USB
printing Click the appropriate topic below to view an explanation of the printer software: ● print settings ● advanced features ● device status box Click the appropriate topic below to view instructions on printing functions: ● printing a document ● changing default settings ● two-sided printing ● print task quick sets ● printing digital photographs ● borderless printing ● printing a booklet ● setting custom paper sizes ● printing multiple pages on a single sheet of paper ● watermar
printing a document basic printing instructions Follow these steps to print a document: 1. Open the file you want to print. 2. Click File > Print. 3. Click OK to print with the printer's default print settings. setting printing options Follow these steps to change printing options: 1. Open the file you want to print. 2. Click File > Print, then select Properties. The Printer Properties dialog box appears. The path to the Printer Properties dialog box may vary depending on the software program. 3.
posters guidelines ● ● After the sections of a poster have been printed, trim the edges of the sheets, then tape the sheets together. In tray capacity: Up to 100 sheets preparing to print 1. Raise the printer cover. 2. Slide the paper guide to the left. 3. Raise the Out tray. 4. Place the paper in the In tray, then push it into the printer until it stops. 5. Lower the Out tray. 6. Slide the paper guide firmly against the edge of the paper. 7. Lower the printer cover. printing 1.
2. Select any other desired print settings, then click OK.
changing default settings Use the taskbar icon to change the printer's default print settings. The default print settings apply to all documents printed by the printer. 1. taskbar icon using the taskbar icon shortcut menu Follow these steps to change the printer's default settings: 1. Click the taskbar icon. The Printer Properties dialog box appears. 2. Select the options you want to use as the default settings. 3. Click OK.
plain paper guidelines In tray capacity: Up to 100 sheets preparing to print 1. Raise the printer cover. 2. Slide the paper guide to the left. 3. Raise the Out tray. 4. Place the paper in the In tray, then push it into the printer until it stops. Legal-size paper will extend beyond the edge of the In tray. 5. Lower the Out tray. 6. Slide the paper guide firmly against the edge of the paper. 7. Lower the printer cover. printing 1.
envelopes guidelines ● Avoid using envelopes that: have clasps or windows; have thick, irregular, or curled edges; are shiny or embossed; are wrinkled, torn, or otherwise damaged. ● Align the envelope edges before inserting them in the In tray. ● In tray capacity: Up to 10 envelopes preparing to print 1. Raise the printer cover. 2. Slide the paper guide to the left. 3. Raise the Out tray. 4.
Paper/ Quality Size is: Appropriate envelope size Type is: Plain Paper 2. Select any other desired print settings, then click OK.
transparencies guidelines ● For great results, use HP brand inkjet transparency film. ● In tray capacity: Up to 30 transparencies preparing to print 1. Raise the printer cover. 2. Slide the paper guide to the left. 3. Raise the Out tray. 4. Place the transparencies, with the printable side down and the adhesive strip toward the printer, in the In tray. Carefully push the transparencies into the printer until they stop so that none of the adhesive strips catch on one another. 5. Lower the Out tray. 6.
2. Select any other desired print settings, then click OK.
labels guidelines ● Use only paper labels that are designed specifically for inkjet printers. ● Use only full sheets of labels. ● Verify that the labels are not sticky, wrinkled, or pulling away from the protective backing. ● Do not use plastic or clear labels. The ink will not dry on these labels. ● In tray capacity: Up to 20 sheets of labels (use only Letter- or A4-sized sheets) preparing to print 1. Raise the printer cover. 2. Slide the paper guide to the left. 3. Raise the Out tray. 4.
tab setting Paper/ Quality Size is: Letter or A4 Type is: Plain Paper 2. Select any other desired print settings, then click OK.
index cards and other small media guidelines ● ● Use only cards and small media that meet the printer's paper size specifications. For specifications, see the reference guide that came with the printer. In tray capacity: Up to 30 cards preparing to print 1. Raise the printer cover. 2. Slide the paper guide to the left. 3. Raise the Out tray. 4. Place the cards, with the printable side down and the short edge pointing towards the printer, in the right side of the In tray. 5. Lower the Out tray. 6.
Paper/ Quality Size is: Appropriate card size Type is: Plain Paper 2. Select any other desired print settings, then click OK. If an out of paper message appears, click here.
error messages out of paper message if the in tray is loaded 1. Verify the following: ❍ There is sufficient paper in the In tray (at least ten sheets). ❍ The In tray is not overly full. ❍ The paper stack is touching the back of the In tray. 2. Slide the paper guide so that it fits firmly against the edges of the paper. if the in tray is empty 1. Load paper in the In tray. 2. Push the paper forward until it stops. 3. Slide the paper guide so that it fits firmly against the edges of the paper.
greeting cards guidelines ● Unfold pre-folded cards, then place them in the In tray. ● For great results, use HP Greeting Card Paper. ● In tray capacity: Up to 20 cards preparing to print 1. Raise the printer cover. 2. Slide the paper guide to the left. 3. Raise the Out tray. 4. Fan the edges of the greeting cards to separate them, then align the edges. 5. Place the greeting cards, with the printable side down, in the In tray. Push the cards into the printer until they stop. 6. Lower the Out tray. 7.
Paper/ Quality Size is: Appropriate card size Type is: Appropriate card type Basics Orientation: Appropriate orientation 2. Select any other desired print settings, then click OK. If an out of paper message appears, click here.
photographs guidelines The photo must be in electronic (digital) format before it can be printed. Take a digital picture, scan a photo, or have your local camera shop provide an electronic file of the photo. ● Use HP brand photo paper for outstanding results. ● For high-quality results, use a high-resolution print setting and set the HP digital photography options. ● For maximum fade resistance, use HP Premium Plus Photo Paper and install a photo print cartridge in the printer.
5. Push the photo paper into the printer until the paper stops. 6. Lower the Out tray. 7. Slide the paper guide firmly against the edge of the paper. 8. Lower the printer cover. printing photographs If your software program includes a photo printing feature, follow the instructions provided with the software program. Otherwise, follow the instructions below. 1.
information such as exposure time, type of flash, and color saturation, and stores it in the image's file. The HP Deskjet printer software then uses this information to automatically perform image specific enhancements, resulting in outstanding photographs.
4800 x 1200 optimized dpi mode. If a photo print cartridge is also installed, the print quality is enhanced. A photo print cartridge may be purchased separately if it is not included with your printer. Follow these steps to print in 4800 x 1200 optimized dpi mode: 1. Open the Printer Properties dialog box, then select the following: tab setting Paper/ Quality Type is: Appropriate photo paper type Print Quality: Maximum dpi 2. Select any other desired print settings, then click OK.
iron-on transfers guidelines ● ● ● Use HP Iron-on Transfers for great results. When printing a mirror image, the text and the pictures are horizontally reversed from what appears on the computer screen. In tray capacity: Up to 100 sheets preparing to print 1. Raise the printer cover. 2. Slide the paper width guide to the left. 3. Raise the Out tray. 4. Place the paper in the In tray, with the printable side down, then push it into the printer until it stops. 5. Lower the Out tray. 6.
Paper/ Quality Size is: A4 or Letter Type is: hp iron-on transfer Print Quality: Normal or Best Basics Orientation: Mirror Image 2. Select any other desired print settings, then click OK.
maintenance ● replacing print cartridges ● calibrating print cartridges ● automatically cleaning print cartridges ● manually cleaning print cartridges ● maintaining print cartridges ● maintaining the printer body ● removing ink from skin and clothing ● printer tools
automatically cleaning print cartridges If your printed pages are missing lines or dots, or if they contain ink streaks, the print cartridges may be low on ink or may need to be cleaned. Click here to check the print cartridge ink levels. If the print cartridges are not low on ink, follow these steps to clean the print cartridges automatically: 1. Go to printer maintenance. 2. Click Clean Cartridges. 3. Click Clean, then follow the onscreen instructions.
manually cleaning print cartridges If the printer is used in a dusty environment, a small amount of debris may accumulate inside the case. This debris can include dust, hair, carpet, or clothing fibers. When debris gets on the print cartridges and cradle, it can cause ink streaks and smudges on printed pages. Ink streaking is easily corrected by manually cleaning the cartridges and cradle. gathering cleaning supplies You will need the following items to clean the print cartridges and cradle.
1. nozzle plate and ink nozzles 2. faces and edges of print cartridge 3. copper contacts Caution! Do not touch the print cartridge ink nozzles or copper contacts. Touching these parts will result in clogs, ink failure, and bad electrical connections. 3. Inspect the face and edges of the print cartridge for fibers. Repeat steps 1 and 2 above if fibers are still present. 4. Repeat steps 1 through 3 for the second print cartridge. 5.
1. print cartridge cradle 2. print cartridge cradle walls 6. Insert the print cartridges and close the printer cover. 7. Connect the power cord to the back of the printer. 8. Press the Power button to turn on the printer. 9. Calibrate the print cartridges. Repeat the cleaning procedure if ink streaks continue to appear on printed pages.
removing ink from skin and clothing Follow these instructions to remove ink from skin and clothing: to remove ink from... do this... skin Wash the affected area with an abrasive soap. white fabric Wash the fabric in cold water using chlorine bleach. color fabric Wash the fabric in cold water using sudsy ammonia. Caution! Always use cold water to remove ink from fabric. Warm or hot water may set the ink color into the fabric.
maintaining the printer body Because the printer ejects ink onto the paper in a fine mist, ink smudges will eventually appear on the printer case and adjacent surfaces. To remove smudges, stains, and/or dried ink from the exterior of the printer, use a soft cloth moistened with water. When cleaning your printer, keep these tips in mind: ● ● ● Do not clean the interior of the printer. Keep all fluids away from the interior. Do not use household cleaners or detergent.
printer tools The printer software contains a number of useful tools to enhance the printer's performance. Use the printer tools to: ● View estimated ink levels. ● Clean the print cartridges. ● Calibrate the printer. ● Print a test page. ● Perform other functions as needed. To access the tools, click here.
troubleshooting ● printer is not printing ● paper jam ● paper problems ● print quality is poor ● document is misprinted ● photos are not printing correctly ● borderless printing problems ● power light is flashing ● printer is slow ● error messages ● if you continue to have problems
printer is not printing verify the following ● Printer is connected to the power source. ● Cable connections are secure. ● Printer is turned on. ● Print cartridges are correctly installed. ● Paper or other media is correctly loaded in the In tray. ● Printer cover is closed. ● Rear Access Door is attached. check the power light If the Power light is flashing, there may be an error. See power light is flashing for more information.
if the printer still does not print Select the topic below that best describes the problem: ● paper jam ● out of paper message ● onscreen error message
paper problems the printer prints on multiple sheets at once paper weight The printer may print on multiple sheets of paper at once if the paper is below the recommended paper weight. Use paper that meets the recommended paper weight. For paper weight specifications, see the reference guide that came with the printer. paper may be loaded improperly The printer may print on multiple sheets of paper at once if the paper is loaded too far toward the back of the printer.
print quality is poor streaks and missing lines If your printed pages are missing lines or dots or if streaks appear, the print cartridges may be low on ink or may need to be cleaned. print is faded ● Verify that a black print cartridge is installed. If the black text and images on your printouts are faded, you may be printing using only the tri-color print cartridge. Insert a black print cartridge, in addition to the tri-color print cartridge, for optimal black print quality.
cartridges. Verify that the plastic tape has been removed from the print cartridges. ● The print cartridges may be out of ink. Replace one or both empty print cartridges. too much or too little ink appears on the page adjust the ink volume and dry time 1. Open the Advanced Features dialog box. 2. Move the Ink Volume slider toward Light or Heavy. If you increase the ink volume, move the Dry Time slider toward More to avoid smearing the ink. 3. Click OK, then click OK again.
document is misprinted text and images are misaligned If the text and images on your printouts are misaligned, then calibrate the printer. document is printed off-center or at an angle 1. Verify that the paper is correctly placed in the In tray. 2. Verify that the paper guide fits firmly against the paper. 3. Reprint the document. envelope is printed at an angle 1. Slide the flap inside the envelope before loading it in the In tray. 2. Confirm that the paper guide fits firmly against the envelope. 3.
photos are not printing correctly check the paper tray 1. Verify that the photo paper is placed in the In tray with the printable side down. 2. Slide the paper forward until it stops. 3. Slide the paper guide firmly against the paper.
borderless printing problems image is printed at an angle if your printout looks like this do this 1. Load the paper correctly in the In tray. 2. Verify that the paper guide fits firmly against the cards or photo paper. 3. Follow loading instructions for the paper type. See borderless printing.
do this Calibrate the printer. border is on side of image if your printout looks like this do this Calibrate the printer. image is above tear-off tab if your printout looks like this do this Calibrate the printer.
if your printout has ink smears Ink smears appear on the back of the printouts, or the paper sticks together. do this 1. Open the Advanced Features dialog box. 2. Move the Dry Time slider toward More. 3. Move the Ink Volume slider toward Light. The colors in the image may become lighter. 4. Click OK. If the problem persists: 1. Remove the borderless printing media, then load plain paper in the In tray. 2.
printer is slow Several variables can slow the printer's performance. multiple software applications are open The computer does not have sufficient resources for the printer to print at its optimum speed. To increase printer speed, close all unnecessary software applications when printing. complex documents, graphics, or photographs are printing Documents containing graphics or photographs print slower than text documents.
minimum system requirements Your computer must meet the following minimum requirements: Microsoft Windows XP Minimum processor speed: Pentium 233 MHz Required RAM: 128 MB Required free hard disk space: 40 MB* Microsoft Windows 98, Me Minimum processor speed: Pentium 150 MHz Required RAM: 32 MB Required free hard disk space: 40 MB* Microsoft Windows 2000 Professional Minimum processor speed: Pentium 133 MHz Required RAM: 64 MB Required free hard disk space: 40 MB* * If you are printing photographs, or pri
if you continue to have problems If you continue to have problems after investigating the troubleshooting topics, shut down, then restart your computer. If you still have problems after restarting your computer, go to HP customer support at www.hp.com/support.
specifications ● minimum system requirements ● environmental statement ● print cartridge recovery
environmental statement Hewlett-Packard continuously improves the design processes of its deskjet printers to minimize the negative impact on the office environment and on the communities where printers are manufactured, shipped, and used. reduction and elimination Paper use: The printer's two-sided printing capability reduces paper usage and the resulting demands on natural resources. This printer is suited for the use of recycled papers in accordance with DIN 19 309.
The extended warranty and product take-back options are not available in all countries/regions. energy consumption This printer was designed with energy conservation in mind. Not only does this save natural resources, but it also saves money without affecting the high performance of the printer. This product qualifies for the ENERGY STAR® Program. ENERGY STAR is a voluntary program established to encourage the development of energy-efficient office products. ENERGY STAR is a U.S.
user's guide other languages The User's Guide information is available in Adobe Acrobat format in the following languages.
