User Guide

Printer hardware issues
Close cartridge access door
● Cartridge door must be closed to begin printing.
The printer shuts down unexpectedly
● Check the power and power connections.
●
Make sure the printer's power cord is connected rmly to a functioning power outlet.
NOTE: When Auto-O is enabled, the printer will automatically turn o after 2 hours of inactivity to help
reduce energy use. For more information, see Auto-O on page 26.
Resolve printer failure
● Turn the printer o, then on. If that does not resolve the problem, contact HP.
100 Chapter 8 Solve a problem ENWW