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970C.book Page ii Tuesday, February 1, 2000 11:31 PM HP Customer Care Thank you for buying an HP DeskJet printer. Because HP wants owning your printer to be a trouble-free experience, we back your purchase with HP Customer Care— award-winning service and support that includes: HP Customer Care Online Click your way to a quick solution! HP Customer Care Online is a great place to start for answers to questions about your HP DeskJet printer—24 hours a day, seven days a week.
970C.book Page iv Tuesday, February 1, 2000 11:31 PM Acknowledgments Microsoft, MS, MS-DOS, and Windows are registered trademarks of Microsoft Corporation (U.S. patent numbers 4955066 and 4974159). MMX and Pentium are U.S. registered trademarks of Intel Corporation. TrueType is a U.S. trademark of Apple Computer, Inc. Notice The information contained in this document is subject to change without notice.
970C.book Page i Tuesday, February 1, 2000 11:31 PM Table of Contents Chapter 1 Using Your Printer . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Buttons and Lights . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 1 Paper Trays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 2 Automatic Two-Sided Printing . . . . . . . . . . . . . . . . . . . . . . . . .
970C.book Page ii Tuesday, February 1, 2000 11:31 PM Appendix B Printing in Windows 3.1x and DOS . . . . . . . . . . . . . . . . . . . . . . . . . 59 HP DeskJet 970C Printer Properties Dialog Box. . . . . . . . . . . . . . . . . . . . . 59 Setup Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Features Tab . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 60 Color Tab . . . . . .
970C.book Page iii Tuesday, February 1, 2000 11:31 PM Introduction Thank You For Buying an HP DeskJet Printer! Here’s what comes in the box. If something is missing, talk to your HP dealer or call HP Customer Care. (See “HP Customer Care by Phone” on page 43 for the appropriate telephone number.
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970C.book Page 1 Tuesday, February 1, 2000 11:31 PM 1 Using Your Printer Buttons and Lights The buttons on the front of your HP DeskJet printer enable you to turn the printer on and off, cancel a print job, or resume printing. The lights provide you with visual cues about the state of your printer. The buttons and lights from left to right are: Cancel Button – Press this button to cancel the current print job.
70C.book Page 2 Tuesday, February 1, 2000 11:31 PM 1 Using Your Printer Paper Trays IN Tray You place paper and other media types for printing in the IN tray. Pull out this tray for easy loading. Once you insert the media you want to use, slide the paper guides so they rest snugly against the media. Be sure to slide all media as far as it will go into the IN tray.
970C.book Page 3 Tuesday, February 1, 2000 11:31 PM 1 Using Your Printer Automatic Two-Sided Printing The Automatic Two-Sided Printing Module is a special hardware and software feature that enables your printer to automatically print on both sides of the page. Installing the Automatic Two-Sided Printing Module 1 Turn the knob on the printer’s Rear Access Door counter-clockwise, and remove the door.
970C.book Page 4 Tuesday, February 1, 2000 11:31 PM 1 Using Your Printer Printing with the Automatic Two-Sided Printing Module 1 Load appropriate paper. Note: Not all paper types or sizes work with the Automatic Two-Sided Printing Module. You can print on plain paper, HP Bright White Inkjet Paper, HP Premium Inkjet Heavyweight Paper, HP Felt-textured Greeting Card Paper, and HP Professional Brochure Paper, Glossy or Matte. Not all paper sizes can be used with the Automatic Two-Sided Printing Module.
970C.book Page 5 Tuesday, February 1, 2000 11:31 PM 1 Using Your Printer • To remove stains, smudges and/or dried ink from the exterior of the printer, use a soft cloth moistened with water. Do not use household cleaners or detergent. In the event that a household cleaner or detergent is used on the printer, wipe the printer’s exterior surfaces with a soft cloth moistened with water. • Do not lubricate the rod on which the print cartridge cradles move. Noise is normal when the cradles move back and forth.
970C.book Page 6 Tuesday, February 1, 2000 11:31 PM 1 Using Your Printer Printer Properties Dialog Box Tabs The three tabs located in the Printer Properties dialog box are Note: If your printer is networked, you may see a fourth “Services” tab in the Printer Properties dialog box. • Setup (see “Setup Tab” on page 7) • Features (see “Features Tab” on page 8) • Advanced (see “Advanced Tab” on page 9) Simply click a tab, then choose your settings.
970C.book Page 7 Tuesday, February 1, 2000 11:31 PM 1 Using Your Printer Setup Tab Look here to see your current settings. Print Quality • Draft - Quick printing • Normal - Every day printing • Best - Highest quality printing Choose from a wide range of paper types. Select any photo paper type in Paper Type to enable Photo Paper Printing. •Click PhotoREt to automatically select the best configuration of print speed and quality. •Click 2400 X 1200 dpi for source images greater than 600 dpi.
970C.book Page 8 Tuesday, February 1, 2000 11:31 PM 1 Using Your Printer Features Tab Choose: • Portrait • Landscape • Mirror Image - Reverses the printed image. • Rotate 180o - Enabled when using envelope or Hagaki paper size. Rotates the page image 180 degrees top to bottom. Look here to see your current settings. Check here and choose the size of your poster by selecting the number of pages across and down. Check here and choose: • Book (binding on the side) or Tablet (binding on the top).
970C.book Page 9 Tuesday, February 1, 2000 11:31 PM 1 Using Your Printer Advanced Tab Check here to print in shades of gray. Optimization is only available when printing in grayscale. Look here to see your current settings. Slide to adjust colors to meet your needs. Slide to adjust the amount of ink on the page. Slide to provide extra drying time. Note: Right-click on any item on this screen to view help related to that item.
970C.book Page 10 Tuesday, February 1, 2000 11:31 PM 1 Using Your Printer Printing on Different Types of Paper and Media Single envelope slot IN tray pulled out OUT tray down OUT tray up Paper length guides IN tray pushed in What do you want to print Paper width guide Paper length guides What you need to do Single envelope 1 Slide the envelope, with its flap side on the left and flap facing up, into the OUT tray’s single envelope slot. Continue sliding until the envelope stops.
970C.book Page 11 Tuesday, February 1, 2000 11:31 PM 1 Using Your Printer Note: See “Printer Software” on page 5 for instructions on how to use your printer software.
970C.book Page 12 Tuesday, February 1, 2000 11:31 PM 1 Using Your Printer Single envelope slot IN tray pulled out OUT tray down OUT tray up Paper length guides IN tray pushed in Paper width guide What do you want to print Paper length guides What you need to do Greeting Cards 1 Slide out both of the paper guides, and remove all paper from the IN tray. 2 Insert up to 45 cards into the IN tray as far as they will go. 3 Slide the paper guides snugly against the edges of the cards.
970C.book Page 13 Tuesday, February 1, 2000 11:31 PM 1 Using Your Printer Note: See “Printer Software” on page 5 for instructions on how to use your printer software. Setup Tab Features Tab . HP print settings to choose Guidelines to remember Setup Tab - Print Quality: Choose Normal - Paper Type: Choose greeting card type - Paper Size: Choose appropriate card size • For ease of loading small cards, raise the OUT tray. After you have inserted the cards, lower the OUT tray.
970C.book Page 14 Tuesday, February 1, 2000 11:31 PM 1 Using Your Printer Single envelope slot IN tray pulled out OUT tray down OUT tray up Paper length guides IN tray pushed in What do you want to print Paper width guide Paper length guides What you need to do Photos 1 Pull out the IN tray. 2 Slide out both of the paper guides, and remove all paper from the IN tray. 3 Insert photo paper in the IN tray (HP logo side up or glossy side down). 4 Slide the paper guides snugly against the sheets.
970C.book Page 15 Tuesday, February 1, 2000 11:31 PM 1 Using Your Printer Note: See “Printer Software” on page 5 for instructions on how to use your printer software. Setup Tab HP print settings to choose Setup Tab - Print Quality: Choose Best - Paper Type: Choose photo paper type - Photo Paper Printing: CLick PhotoREt to automatically select the best combination of print speed and quality. OR Click 2400 x 1200 dpi for source images greater than 600 dpi.
970C.book Page 16 Tuesday, February 1, 2000 11:31 PM 1 Using Your Printer Single envelope slot IN tray pulled out OUT tray down OUT tray up Paper length guides IN tray pushed in Paper width guide What do you want to print Transparencies Adhesive strip Paper length guides What you need to do 1 Slide out both of the paper guides, and remove all paper from the IN tray. 2 Fan the edges of the transparency sheets to separate them, then align the edges.
970C.book Page 17 Tuesday, February 1, 2000 11:31 PM 1 Using Your Printer Note: See “Printer Software” on page 5 for instructions on how to use your printer software. Setup Tab Features Tab . HP print settings to choose Setup Tab - Print Quality: Choose Normal or Best - Paper Type: Choose transparency type - Paper Size: Choose appropriate size Guidelines to remember • For best results, use HP Premium Inkjet Transparency Film.
970C.book Page 18 Tuesday, February 1, 2000 11:31 PM 1 Using Your Printer Single envelope slot IN tray pulled out OUT tray down OUT tray up Paper length guides IN tray pushed in What do you want to print Paper width guide Paper length guides What you need to do Banners 1 Tear off the number of sheets (up to 20) you need. 2 Tear off and discard the perforated strips, if any. 3 Slide out the paper guides, and remove all paper from the IN tray. 4 Raise the OUT tray and leave it in the Up position.
970C.book Page 19 Tuesday, February 1, 2000 11:31 PM 1 Using Your Printer Note: See “Printer Software” on page 5 for instructions on how to use your printer software. Setup Tab HP print settings to choose Setup Tab - Banner Printing: Check this box - Print Quality: Choose Normal - Paper Type: Choose HP Banner Paper or Plain Paper - Paper Size: Choose A4 or Letter (8.
970C.book Page 20 Tuesday, February 1, 2000 11:31 PM 1 Using Your Printer Single envelope slot IN tray pulled out OUT tray down OUT tray up Paper length guides IN tray pushed in Paper width guide What do you want to print Manual Two-Sided Printing Book Binding What you need to do 1 2 3 4 5 6 7 8 Tablet Binding Paper length guides Remove all paper from the OUT tray. Load paper into the IN tray. Slide the paper guides snugly against the sheets.
970C.book Page 21 Tuesday, February 1, 2000 11:31 PM 1 Using Your Printer Note: See “Printer Software” on page 5 for instructions on how to use your printer software. Setup Tab HP print settings to choose Setup Tab - Print Quality: Choose Normal - Paper Type: Choose appropriate type - Paper Size: Choose appropriate size Features Tab - Orientation: Choose appropriate orientation - Two-Sided Printing: Check this box, then choose Book (for binding on the side) or Tablet (for binding at the top).
970C.book Page 22 Tuesday, February 1, 2000 11:31 PM 1 Using Your Printer Single envelope slot IN tray pulled out OUT tray down OUT tray up Paper length guides IN tray pushed in What do you want to print Iron-on transfers Paper width guide Paper length guides What you need to do 1 Slide out both of the paper guides, and remove all paper from the IN tray. 2 Load the iron-on transfer paper with printable side down. 3 Slide the paper guides snugly against the sheets.
970C.book Page 23 Tuesday, February 1, 2000 11:31 PM 1 Using Your Printer Note: See “Printer Software” on page 5 for instructions on how to use your printer software. Setup Tab HP print settings to choose Setup Tab - Print Quality: Choose Normal - Paper Type: Choose HP Iron-On T-Shirt Transfers - Paper Size: Choose appropriate size Features Tab Guidelines to remember • When you print a mirror-imaged document, the text and pictures are flipped horizontally from what you see on your computer screen.
970C.book Page 24 Tuesday, February 1, 2000 11:31 PM 1 Using Your Printer HP DeskJet Toolbox Use the HP DeskJet Toolbox for maintaining your printer, finding information, and more. • Non-networked printers, installed via the Setup Install method, have a Toolbox desktop icon or program group. • Networked printers, installed via the Add Printer method, have an extra Services tab in the HP Printer Properties dialog box. For Windows 95, 98, and Windows NT 4.
970C.book Page 25 Tuesday, February 1, 2000 11:31 PM 1 Using Your Printer Printer Services Tab Open an electronic copy of the User’s Guide. Calibrate the printer when colored and black ink don’t line up on what you have printed. Clean the print cartridges when lines and dots are missing from what you have printed. After cleaning, print a test page to check for clarity. Note: Right-click on any item on this screen to view help related to that item.
970C.book Page 26 Tuesday, February 1, 2000 11:31 PM 1 Using Your Printer Estimated Ink Level Tab Visual display of the color cartridge ink level Visual display of the black cartridge ink level Print cartridge part numbers and online ordering information Note: Right-click on any item on this screen to view help related to that item.
970C.book Page 27 Tuesday, February 1, 2000 11:31 PM 1 Using Your Printer Configuration Tab Default setting if the Automatic Two-Sided Printing Module is installed. If you are using a parallel cable, you can Enable Hardware ECP on the Configuration tab. When you check Attempt to Use Hardware ECP, photos may print more quickly. Note: Right-click on any item on this screen to view help related to that item.
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970C.book Page 29 Tuesday, February 1, 2000 11:31 PM 2 Using and Caring for Your Print Cartridges Print Cartridge Status Print Cartridge Status Light The Print Cartridge Status Light flashes when one or both of your print cartridges are low on ink, improperly installed, or malfunctioning. It will also flash if you are trying to use the wrong print cartridge type. If the problem is low ink, the light will stop flashing when you open the top cover.
970C.book Page 30 Tuesday, February 1, 2000 11:31 PM 2 Using and Caring for Your Print Cartridges When the Print Cartridge Status Light flashes, open the printer’s top cover and follow the instructions below. If the arrow points to... It means... To solve the problem... Problem with color print cartridge The print cartridge is either: • missing • improperly installed • the wrong print cartridge for the printer • defective 1 Insert print cartridge if there is none.
970C.book Page 31 Tuesday, February 1, 2000 11:31 PM 2 Using and Caring for Your Print Cartridges Replacing Print Cartridges Note: When buying replacement print cartridges, check the part numbers carefully. The print cartridge numbers for your printer are: Black HP 51645 Series Tri-Color HP C6578 Series Note: When a print cartridge runs out of ink, leave the empty cartridge in the cradle until you can replace it. The printer does not print with only one print cartridge in the cradle.
970C.book Page 32 Tuesday, February 1, 2000 11:31 PM 2 Using and Caring for Your Print Cartridges Warning Do NOT touch the print cartridge ink nozzles or copper contacts. Touching these parts will result in clogs, ink failure, and bad electrical connection. Also, do NOT remove the copper strips; these are required electrical contacts. 5 6 7 8 Push the print cartridge firmly, straight down into the print cartridge cradle. Close the cradle latch. When the latch is fully closed, you will hear a click.
970C.book Page 33 Tuesday, February 1, 2000 11:31 PM 2 Using and Caring for Your Print Cartridges Storing Print Cartridges To maintain excellent print quality from your print cartridges: • Keep all print cartridges in their sealed packages, at room temperature (60-78˚ F or 15.6-26.6˚ C), until you are ready to use them. • Once installed, leave the print cartridges in their cradle at all times to keep them from drying out or becoming clogged.
970C.book Page 34 Tuesday, February 1, 2000 11:31 PM 2 Using and Caring for Your Print Cartridges If You See Ink Streaks... Clean the print cartridges and the print cartridge cradle by following the instructions below. 1 Double-click the HP DeskJet Toolbox icon on the computer or sn ame jstujn d diam noft juestk ut labore qusft vo ed kitft ghocknor screen. 2 Click Clean the print cartridges and follow the on-screen directions.
970C.book Page 35 Tuesday, February 1, 2000 11:31 PM 2 Using and Caring for Your Print Cartridges 4 Manually clean the print cartridges. 4.1 Dip a clean cotton swab into distilled water and squeeze any excess water from the swab. 4.2 Clean the face and edges of the Do not clean nozzle plate print cartridge as shown. DO NOT wipe the nozzle plate. 4.3 Inspect the cartridge for fibers on the face and edges. If fibers are still present, repeat the cleaning process. 4.
970C.book Page 36 Tuesday, February 1, 2000 11:31 PM 2 Using and Caring for Your Print Cartridges Damage Resulting from Refilling the Print Cartridges To get the best performance from your printer, Hewlett-Packard recommends using only genuine HP supplies for HP DeskJet printers, including genuine factory-filled HP print cartridges. Damage resulting from the modification or refilling of HP print cartridges is specifically excluded from the coverage of HP printer warranties.
970C.book Page 37 Tuesday, February 1, 2000 11:31 PM 3 Getting Help When Things Go Wrong Basic Troubleshooting The following table lists the most common printing problems and their solutions. What if... Check this... You have problems with installation. If you have USB installation problems, also see page • Make sure your printer is on and all connections are secure. • Close any virus protection programs that are running on your computer.
970C.book Page 38 Tuesday, February 1, 2000 11:31 PM 3 Getting Help When Things Go Wrong What if... Check this... Text or graphics are in the wrong place. • Make sure you have selected the correct orientation (portrait or landscape) on the Features tab. See “Features Tab” on page 8. • Make sure the media is correctly oriented in the IN tray. • Make sure the paper guides fit snugly against the media. The printer is really slow.
970C.book Page 39 Tuesday, February 1, 2000 11:31 PM 3 Getting Help When Things Go Wrong What if... Check this... Text is printing off the edge of the page. • Make sure the margins are set correctly in your software program. • Make sure the text and graphics in your document fit within the printable area of the page. See “Minimum Printing Margins” on page 65. • Make sure you have selected the right paper size in the Setup tab. See “Setup Tab” on page 7. • Uncheck Poster Printing in the Features tab.
970C.book Page 40 Tuesday, February 1, 2000 11:31 PM 3 Getting Help When Things Go Wrong What if... Check this... Two-Sided printing was selected, but printing is only on one side of the paper. • Re-attach the Automatic Two-Sided Printing Module. See “Installing the Automatic Two-Sided Printing Module” on page 3. • Check the Features tab to ensure you have checked Two-Sided Printing. See “Features Tab” on page 8.
970C.book Page 41 Tuesday, February 1, 2000 11:31 PM 3 Getting Help When Things Go Wrong If the Automatic Two-Sided Printing Module is attached and the paper jam is in the back of the printer: 1 Turn your printer off. 2 Simultaneously press the release buttons, located on each side of the module, to remove the module. Press buttons to remove Module 3 Pull the jammed paper out of the printer, then replace the Module. 4 Turn your printer on, then print your document again.
970C.book Page 42 Tuesday, February 1, 2000 11:31 PM 3 Getting Help When Things Go Wrong HP Customer Care User Forums HP Customer Care HP DeskJet printers set the standard for quality and reliability, so you have made an excellent choice. Should you need help, however, HP Customer Care’s awardwinning service and support is nearby to provide expert advice on using your HP printer or to answer specific questions about a problem you are having.
970C.book Page 43 Tuesday, February 1, 2000 11:31 PM 3 • • • Getting Help When Things Go Wrong If you are in the U.S., setting up your printer for the first time, and do not have a CD-ROM drive or access to HP Customer Care Online, you can order the printer software on 3.5-inch diskettes by calling (661) 257-5565 (nominal shipping and handling charge may apply). Diskettes are delivered to you at no extra charge. Bonus software that may be provided on the CD will not be provided on disks.
970C.book Page 44 Tuesday, February 1, 2000 11:31 PM 3 Getting Help When Things Go Wrong Japan, Tokyo Japan, Osaka Korea Malaysia Mexico D.F. Mexico, Guadalajara Middle East/Africa Netherlands New Zealand Norway Philippines Poland Portugal Russia Singapore Spain Sweden Switzerland Taiwan Thailand Turkey United Kingdom U.S.
970C.book Page 45 Tuesday, February 1, 2000 11:31 PM 4 Supplies and Accessories Part Names and Numbers Part Name Part Description Part Number Interface Cables HP IEEE 1284-Compliant Parallel Interface Cable HP USB-Compliant Interface Cable • With one 1284-A connector for the computer port and one 1284-B connector for the printer port.
970C.book Page 46 Tuesday, February 1, 2000 11:31 PM 4 Supplies and Accessories Printer Quick Start Posters, User’s Guides, and Network Guides for Windows Most HP printer documentation is available for viewing and printing at http://www.hp.com/support/home_products.
970C.book Page 47 Tuesday, February 1, 2000 11:31 PM 4 Supplies and Accessories Paper and Other Media Availability of special media varies by country. Paper Type Description Part Number HP Bright White InkJet Paper ✳ A4 (210 x 297 mm), 200 sheets A4 (210 x 297 mm), 500 sheets U.S. letter, 200 sheets U.S. letter, 500 sheets C5977A C1825A C5976A C1824A HP Premium Inkjet Paper ✳ A4 (210 x 297 mm), 200 sheets U.S.
970C.book Page 48 Tuesday, February 1, 2000 11:31 PM 4 Supplies and Accessories Ordering Information To order printer supplies or accessories, call your nearest HP dealer or call HP DIRECT at the following numbers for fast shipping service. In the U.S., you can buy supplies directly from HP at www.hp.com/go/shopping (the HP Shopping Village).
970C.book Page 49 Tuesday, February 1, 2000 11:31 PM 4 Supplies and Accessories Country Phone or Fax Address Japan • (03) 3335-8333 Hewlett-Packard Japan Ltd.
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970C.book Page 51 Tuesday, February 1, 2000 11:31 PM A Setup Instructions Parallel Cable Using a Parallel Cable 1 Attach Automatic Two-Sided Printing Module. a Turn knob on printer’s Rear Access Door counter-clockwise and remove door. b Press button on each side of Automatic Two-Sided Printing Module, then insert module into back of printer.
970C.book Page 52 Tuesday, February 1, 2000 11:31 PM A Parallel Cable 4 Load White Paper. 5 Insert Print Cartridges. a Press Power Button to turn on printer. b Remove vinyl tape from print cartridges. Do NOT touch or remove copper strip on print cartridges. c Open top cover, then insert print cartridges. d Close top cover. Printer will print a calibration page.
970C.book Page 53 Tuesday, February 1, 2000 11:31 PM A Parallel Cable 6 Install Printer Software. Windows 95, 98, and NT 4.0: a Insert the HP Printer Software CD into your CD-ROM drive. If a New Hardware Found dialog box appears, click Cancel. b Select Start Run. c Click Browse in the Run dialog box. d Browse to Setup on the CD, then click Open. 1 2 e Setup.exe file appears in the Run dialog box. Click OK. f Follow on-screen instructions to install your printer software. Windows 3.
970C.book Page 54 Tuesday, February 1, 2000 11:31 PM A USB Cable Using a USB Cable (Requires Windows 98 or Windows 2000 Professional. If you use Windows 2000 Professional, visit http://www.hp.com/cposupport/eschome.html for more information.) 1 Attach Automatic Two-Sided Printing Module. a Turn knob on printer’s Rear Access Door counter-clockwise and remove door. b Press button on each side of Automatic Two-Sided Printing Module, then insert module into back of printer. 2 Plug in Electrical Power Cord.
970C.book Page 55 Tuesday, February 1, 2000 11:31 PM A USB Cable 4 Insert Print Cartridges. a Press Power Button to turn on printer. b Remove vinyl tape from print cartridges. Do NOT touch or remove copper strip on print cartridges. c Open top cover, then insert print cartridges. d Close top cover. Printer will print a calibration page. 5a 5c, d 5b Black Tri-Color 5 Insert Printer Software. a Turn on your computer and wait for Windows 98 or Windows 2000 Professional to start.
970C.book Page 56 Tuesday, February 1, 2000 11:31 PM A USB Cable 6 Connect USB Cable. • You can connect to any USB port. • If the New Hardware Found Wizard dialog box does not appear after you plug in the USB cable, see “Frequently Asked Questions About USB (Universal Serial Bus)” on page 67. • A USB cable, such as an HP USB-Compliant Interface Cable (part number C6518A), should be purchased separately 7 Install USB Software. a Click Next.
970C.book Page 57 Tuesday, February 1, 2000 11:31 PM A USB Cable c Check Specify a Location, then click Browse. 1 2 d Double-click on the CD icon, then click on the win98usb folder, then click OK. 1 2 3 e Click Next. The drive letter may be different on your system. f Click Next.
970C.book Page 58 Tuesday, February 1, 2000 11:31 PM A USB Cable g Click Finish USB is now enabled on your computer. Proceed to Step 8 to install your printer software. USB Problem? • If Windows was unable to locate a driver, click Back and repeat steps 7c through7g. • If Add New Hardware Wizard screen disappears before completing the USB software installation, detach and reattach the USB cable. Repeat step 7. • See “Frequently Asked Questions About USB (Universal Serial Bus)” on page 67.
970C.book Page 59 Tuesday, February 1, 2000 11:31 PM B Printing in Windows 3.1x and DOS Use your printer software to control how and what you print. Print quality, paper size and type, and Two-Sided Printing are just a few of the options available to you in the HP Printer Properties dialog box. • If you are using DOS, information can be found in a text document (dosread.txt). This document is on the printer software CD in the \\djcp\ directory.
970C.book Page 60 Tuesday, February 1, 2000 11:31 PM B Setup Tab Print Quality • Draft - Quick printing • Normal - Every day printing • Best - Highest quality printing Click Cut Sheet for separated pieces of paper or Banner for connected pages Choose a paper size from the menu Click Select Paper Type to select from a wide range of paper types.
970C.book Page 61 Tuesday, February 1, 2000 11:31 PM B Color Tab Choose Automatic to use the system’s default ColorSmart II settings. Check here to print in shades of gray. Choose Manual, then Options to adjust color intensity. Services Tab Click the button related to the task you want to do. Use the Services tab to perform routine printer maintenance.
970C.book Page 62 Tuesday, February 1, 2000 11:31 PM B HP DeskJet Toolbox Use the HP DeskJet Toolbox for finding information and maintaining your printer. The HP DeskJet Toolbox is installed in the HP DeskJet Utilities group in the Program Manager. The Toolbox has two tabs: • How Do I? (see “How Do I? Tab” on page 62) • Printer Services (see “Services Tab” on page 61) Simply click a tab, then choose an option.
970C.book Page 63 Tuesday, February 1, 2000 11:31 PM C Specifications DeskJet 970Cxi model no. C6429A DeskJet 970Cse model no. C6429B Black Text Print Speed✳ Draft: 12 pages per min. Mixed Text with Color Graphics Print Speed✳ Draft: 10 pages per min.
970C.book Page 64 Tuesday, February 1, 2000 11:31 PM C Declared noise emissions in accordance with ISO 9296 Sound power level, LWAd (1B=10dB): 5.9 B in Normal mode. Sound pressure level, LpAm (bystander positions): 46 dB in Normal mode. Media Weight Paper: U.S.
970C.book Page 65 Tuesday, February 1, 2000 11:31 PM C Minimum Printing Margins The printer cannot print outside a certain area of the page, so you must make sure the contents of your document fall within the printable area. When you use nonstandard paper sizes and select the User Defined Paper Size setting from the Setup tab on the HP Printer Properties dialog box, the paper width must be between 3 and 8.5 inches (77 and 215 mm) and the paper length must be between 5 and 14 inches (127 and 356 mm).
970C.book Page 66 Tuesday, February 1, 2000 11:31 PM C System Requirements Be sure your computer meets the following system requirements: Operating System Required RAM Required Free Hard-disk Space Microsoft Windows NT 4.0 Pentium 32 MB 40 MB Microsoft Windows 95 or 98 Pentium 16 MB 40 MB Microsoft Windows 3.1x, Enhanced mode only Pentium 8 MB 40 MB MS-DOS Version 3.
970C.book Page 67 Tuesday, February 1, 2000 11:31 PM D Frequently Asked Questions About USB (Universal Serial Bus) Note: If you are a Windows 2000 Professional user, visit HP’s web site at http://www.hp.com/cposupport/eschome.html for more information. What is the problem? Possible cause During installation, when I connect a USB cable between the printer and my computer, the “New Hardware Wizard” message did not appear. You may not be using Windows 98.
970C.book Page 68 Tuesday, February 1, 2000 11:31 PM D What is the problem? Possible cause To solve the problem… During installation, when I connect a USB cable between the printer and my computer, the “New Hardware Wizard” message appeared once, but the printer did not install, and now “New Hardware Wizard” will not appear again. Installation was cancelled or had an error.
970C.book Page 69 Tuesday, February 1, 2000 11:31 PM E Legal Information Regulatory Notices Hewlett-Packard Company Models C6429A, C6429B This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions: (1) This device may not cause harmful interference, and (2) this device must accept any interference received, including interference that may cause undesired operation. Pursuant to Part 15.
970C.book Page 70 Tuesday, February 1, 2000 11:31 PM E Limited Warranty Statement HP Product Duration of Limited Warranty Software Ink cartridges Printer 90 Days 90 Days 1 Year A. Extent of Limited Warranty 1. 2. 3. 4. 5. 6. 7. 8. 9. Hewlett-Packard (HP) warrants to the end-user customer that the HP products specified above will be free from defects in materials and workmanship for the duration specified above, which duration begins on the date of purchase by the customer.
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970C.book Page 73 Tuesday, February 1, 2000 11:31 PM printer accessories iii cleaning 4 components iii connections 37 controlling 1 dimensions 63 driver updates 42 drivers 42 list of parts iii maintenance 4 noise 5, 64 package contents iii paper trays 64 print settings 5 rear access door 3 recommended cables iii setting up iii software 42 software updates 42 specifications 63 weight 63 Printer Properties dialog box Automatic Two-Sided Printing 4 Windows 3.
970C.book Page 74 Tuesday, February 1, 2000 11:31 PM U Universal Serial Bus, See USB updates for software 42 USB cable setup 54 communications enabled or not 67 enabling port 67 host controller 67 hubs 67 increasing speed 68 installation 67 installation screen 68 installing software 56 port 68 problems 58, 67, 68 root hub 67 W warranty extensions 44 statement 70 web sites iv weight paper 64 printer 63 recommended media 64 Windows 3.
970C.book Page 1 Tuesday, February 1, 2000 11:31 PM Environmental Statement Hewlett-Packard continuously improves the design processes of HP DeskJet printers to minimize the negative impact on the office environment and on the communities where printers are manufactured, shipped, and used. Hewlett-Packard has also developed processes to minimize the negative impact of the disposal of the printer at the end of printing life.
