Troubleshooting guide
Error messages 146
1700 Series
1700-Slot X Drive Array - Please replace Array Accelerator Battery...
...The Array Accelerator Cache will be enabled once the battery has been replaced and charged.
Audible Beeps: None
Possible Cause: The battery needs to be replaced and charged.
Action: Replace and charge the Array Accelerator battery.
1701-Slot X Drive Array - Please install Array Accelerator Battery...
...The Array Accelerator Cache will be enabled once the battery is installed and charged.
Audible Beeps: None
Possible Cause: The battery needs to be installed and charged.
Action: Install and charge the Array Accelerator battery.
1702-SCSI Cable Error Detected
Audible Beeps: None
Possible Cause: SCSI cable failed.
Action:
1. Check all SCSI cable connectors for bent pins.
2. Reseat the SCSI cable on the controller and all connected devices.
3. If the problem persists, replace the SCSI cable.
1703 - Slot X Drive Array controller - Memory Self-Test Error - Access to all storage
has been disabled...
...Access to all storage has been disabled. Replace the Array Accelerator daughtercard if this error persists after
restarting system.
Audible Beeps: None
Possible Cause: The cache module has failed or is experiencing a fault.
Action: Replace the cache module.
1704-Unsupported Virtual Mode Disk Operation - System Halted
Audible Beeps: None
Possible Cause: The operating system currently running does not support virtual DMA service.
Action: Load or update the device driver appropriate for the operating system.
1706-The Extended BIOS Data Area in Server Memory has been Overwritten...
...Smart Array Interrupt 13h BIOS Cannot Continue - System Halted