Troubleshooting guide

Error messages 147
Audible Beeps: None
Possible Cause: An application has overwritten memory reserved by the Smart Array controller.
Action: If this occurs when a particular application is loaded, check for an updated version of that
application.
1707-Slot X Drive Array Controller - Bootstrap NVRAM checksum failed
The second line of the message includes one of the following lines of text:
(unrecoverable error)
or
(no suitable backup found)
Audible Beeps: None
Possible Cause: The Bootstrap NVRAM on the specified Smart Array controller is corrupt or invalid.
Action:
1. Update the controller with the latest firmware version.
2. If the problem still exists, replace the controller.
1708-Slot X Drive Array Controller - Bootstrap NVRAM restored from backup. System
restart required
Audible Beeps: None
Possible Cause: The specified Smart Array controller Bootstrap NVRAM was restored in one of the following
ways:
• It was detected as corrupt, and the backup copy was restored.
• It was automatically updated because a newer version was available.
Action:
1. Reboot the server.
2. If the problem still exists, update the controller to the latest firmware version.
1710-Slot X Drive Array - Non-Array Controller Drives Detected Warning: possible
data loss may occur...
...Physical drive(s) detected which had been previously attached to a non-array controller. Any non-array data on
these drives will be lost unless they are removed. To save data, turn off system power immediately and remove the
drives.
Audible Beeps: None
Possible Cause: One or more physical drives were attached to a non-array controller.
Action: Power down the system, and then remove the drives.