Troubleshooting guide

Error messages 157
Audible Beeps: None
Possible Cause: The current battery pack is not supported on this Array Accelerator module.
Action: Install only supported battery packs with the correct part number.
1749-Slot X Drive Array - Array Accelerator Flash Memory being erased...
...Accelerator will be reenabled when flash memory erase has completed.
Audible Beeps: None
Possible Cause: The Array Accelerator flash memory is being erased.
Action: No action is required.
1750-Fixed Disk 0 failed ID command
Audible Beeps: None
Possible Cause: Fixed drive error detected.
Action: Run the server setup utility and correct the configuration.
1751-Fixed Disk 1 failed ID command
Audible Beeps: None
Possible Cause: Fixed drive error detected.
Action: Run the server setup utility and correct the configuration.
1753-Slot X Drive Array - Array Controller Maximum Operating Temperature
Exceeded During Previous Power Up
Audible Beeps: None
Possible Cause: The controller is overheating.
Action: Be sure adequate system cooling and sufficient airflow across the controller are available.
1754-Slot X Drive Array - One or more RAID levels are configured...
...but are not supported due to controller model or an inactive/missing license key. Please re-attach drives to original
controller or enter license key.
Audible Beeps: None
Possible Cause: The controller model does not support the configuration on the drives, or the license key is
inactive or missing.
Action: Re-attach drives to the original controller, or enter a license key.
1756-Redundant controllers are not the same model
Audible Beeps: None
Possible Causes:
• A Smart Array 3100ES Controller is paired with a 4250ES controller. In a redundant controller
configuration, both controllers must be the same model.