Troubleshooting guide

Index 195
A
accelerator error log 90
accelerator status 91, 92, 93
ACPI support 60
ACU (Array Configuration Utility) 69
adapters 93, 98
additional information 86
ADG enabler dongle is broken or missing 93
ADU (Array Diagnostic Utility) 75
ADU error messages 90, 110
Advanced ECC support 120, 121
Advanced Memory Protection (AMP) 120, 121
advisories 85
application software problems 62
array accelerator 110
array accelerator battery pack 168
array accelerator board 90, 91, 93, 97, 98, 100,
108, 110, 147, 150, 168
array accelerator memory size change detected 150
array accelerator module 157
Array Configuration Utility (ACU) 69
array controllers 103, 156
Array Diagnostic Utility (ADU) 75
array status 111
ASR (Automatic Server Recovery) 71, 171
ASR timer failure 133
AT commands 55, 56
audio 54
audio problems 54
authorized reseller 184
auto-configuration process 67
automatic backup 80
Automatic Server Recovery (ASR) 71
B
backplane, error codes 178
backup issue, tape drive 51
backup, restoring 61
batteries, insufficient warning when low 38
batteries, replacing 41
battery 38, 41, 98, 110, 141
beep codes 120
BIOS Serial Console 68
blank screen 52
blue screen event 171
board in use by expand operation 93
board not attached 93
boot options 68
boot problems 64
booting problems 41
booting the server 41
C
cable problems 55
cables 18, 100, 105, 106
cables, troubleshooting 18
cables, VGA 53
cabling 87
cabling problem 161
cache error 98
cache, disabled 93
cache, replacing 91
Care Pack 76, 79, 86
cautions 13
CD-ROM drive 41
Change Control 85
checksum failed 146
color 53
COM port 141
command syntax 63
command-line syntax error 63
common problem resolution 18
common problems 18
configuration errors 105, 106, 133
configuration of system 66, 88
configuration signature 94
configuration tools 66
connection errors 56, 57
connection problems 18, 55
contacting authorized reseller 184
contacting HP 184, 185
contacting technical support 184
controller 107, 108, 110
controller failure 94, 149
controller state 114
controllers, array 94, 95, 101, 107, 156, 158
Index