Troubleshooting guide

Index 196
critical error 121
CSR (customer self repair) 184
customer self repair (CSR) 184
D
data loss 41
data recovery 41, 45
DDR3 memory configuration 88
deployment, offline 82
deployment, online 82
device driver information 88
diagnose tab, HP Insight Diagnostics 74
diagnosing problems 74
diagnostic tools 66, 71, 74
diagnostics 69
Diagnostics tasks 69
diagnostics utility 74
dial tone 55
DIMM installation guidelines 49
DIMMs 19, 124, 126, 128, 129, 134, 135, 136,
137
dirty data 91
disable command issued 95
disaster recovery 80
diskette drive 42
diskette drive problems 42, 139, 140
DMA error 122
documentation 85
drive array controller 146
drive erase operation 154
drive errors 42, 55, 95, 96, 97, 100, 103, 107,
126, 139, 140
drive failure 55, 102
drive failure, detecting 42
drive LEDs 20, 42
drive monitoring not enabled 97
drive not found 42, 44
drive not responding 97
drive not stamped for monitoring 102
drive offline due to erase operation 114, 115
drive problems 41, 42, 43, 102, 103
drive replaced, no problem found 103
drive time-out occurred 97
drivers 76, 88
drives 19, 20, 43
drives, troubleshooting 43
DVD-ROM drive 41
E
ECC errors 91
EISA expansion bus master timeout 172
electrostatic discharge 14
end user license agreement (EULA) 82
energy saver features 53
erase operation 114, 115
Erase Utility 73
error codes, HP BladeSystem p-Class
infrastructure 174
error codes, processor 182
error codes, Windows Event Log processor 182
error log 60
error messages 60, 63, 90, 110, 120, 170, 174
error messages, ADU 90
error messages, event list 170
error messages, POST 120
EULA (end user license agreement) 82
event list error messages 170
expansion board 58, 87
expansion board problems 58
expansion board-related port 85 codes
181
express port error 122
external device problems 52
F
fan assembly 141, 142, 143
fan LED 46
fan problems 46, 47, 121, 122
fans 46, 47, 121, 122, 123, 142, 143, 144, 171
fault-tolerance methods 89
FBDIMMs 19, 47
features 8, 86
Fibre Channel adapters 123
firmware 64, 77, 88, 94, 103
firmware maintenance 79
Firmware Maintenance CD 77, 82
firmware, updating 18, 64, 77, 79, 81
firmware, upgrading 18, 64, 81, 102, 158
firmware, version 81
flash ROM 64, 79
flowcharts 22
front side bus error 122
G
general diagnosis flowchart 24
general protection fault 59
global protocol error 122
graphics adapter problems 52