Troubleshooting guide

Index 200
Service Packs 60, 77
shared ports 161
shared SAS port connection conflict 161
short circuits 37
Smart Array SCSI Diagnosis feature 43, 74
Smart Update Manager 77, 78, 81
SmartStart autorun menu 66
SmartStart Scripting Toolkit 66
SmartStart software 88
SmartStart, overview 66
software 59, 66, 88
software errors 62
software failure 62
software problems 59
software resources 66, 88
software troubleshooting 59, 62
specifications, option 86
specifications, server 86, 87
SPP 77
start diagnosis flowchart 24
static electricity 14
storage enclosure 104, 105
storage, external 87
stuck tape 51
Subscriber's Choice 79, 85
Sun Solaris 189
support 76
support packs 66
supported operating systems 77, 88
switches 87
symbols in text 86
symbols on equipment 12, 86
symptom information 15
syntax 63
syntax error 63
system AC power overload 173
system AC power problems 173
system battery 141
system board failure 132
system board replacement 107, 132
system configuration settings 66, 73, 133
System Erase Utility 73
system fan 173
system fan failure 173
system fans not redundant 173
System Online ROM flash component utility 78
system overheating 173
system power supplies not redundant 173
system power supply failure 173
system ROM 79, 84
System ROMPaq Firmware Upgrade Utility 83
Systems Insight Manager 73
T
tape drives 50
tape drives, failure of 50
tasks 69
teardown procedures 87
technical support 184
technical topics 87
telephone numbers 184
temperature 123, 128, 141
testing devices 40
third-party devices 40, 97
time and date, setting 133
TPM (Trusted Platform Module) 21, 45, 47, 58, 64
troubleshooting
20, 36
troubleshooting flowcharts 22
troubleshooting procedures, processor 16
troubleshooting resources 11, 22, 85
Trusted Platform Module (TPM) 21, 45, 47, 58, 64,
152
U
uncorrectable memory error 174
unknown disable code 108
unknown error code 178
unknown problem 39
unrecoverable host bus data parity error 173
unrecoverable read error 108
unsupported array accelerator battery attached 155
unsupported processor configuration 108
unsupported processor stepping 84
unsupported wattage 127
updating the firmware 81, 84
updating the operating system 60
updating the system ROM 73, 84
UPS (uninterruptible power supply) 37, 38
USB drive key 45, 82, 83
USB support 73
using this guide 11
utilities 66
utilities, deployment 66
V
VCRM (Version Control Repository Manager) 76
Version Control Repository Manager (VCRM) 76
video adapter problems 52
video colors 53
video problems 52, 53