2011 Management Guide for HP Compaq Desktops

SoftPaq updates to the correct client system models, administrators can confidently and efficiently
use SSM to keep system software updated.
System Software Manager integrates with enterprise software distribution tools such as HP Client
Automation solutions, HP Client Manager from Symantec, and Microsoft Systems Management
Server (SMS). Using SSM, customer-created or third-party updates that have been packaged in the
SSM-format can be distributed.
SSM may be downloaded at no charge by visiting
http://www.hp.com/go/ssm.
NOTE: SSM does not currently support remote ROM flash on systems that have Windows
BitLocker Drive Encryption enabled and are using TPM measurements to protect the BitLocker keys
because flashing the BIOS would invalidate the Trust Signature that BitLocker created for the
platform. Disable BitLocker via Group Policy in order to flash the system BIOS.
Enable BitLocker support without TPM measurements of BIOS to avoid invalidating the BitLocker
keys. HP recommends you keep a secure backup of the BitLocker credentials in case of recovery
emergencies.
HP Proactive Change Notification
The Proactive Change Notification program uses the HP Subscriber's Choice Web site in order to
proactively and automatically:
●
Send Proactive Change Notification (PCN) e-mail informing you of hardware and software
changes to most commercial computers and servers, up to 60 days in advance
●
Send e-mails containing Customer Bulletins, Customer Advisories, Customer Notes, Security
Bulletins, and Driver alerts for most commercial computers and servers
Create individual profiles to ensure only information relevant to a specific IT environment will be sent.
To learn more about the Proactive Change Notification program and create a custom profile, visit
http://www.hp.com/go/pcn
Subscriber’s Choice
Subscriber’s Choice is a client-based service from HP.
Based on the profile, HP will supply personalized product tips, feature articles, and/or driver and
support alerts/notifications.
Subscriber’s Choice Driver and Support Alerts/Notifications will deliver e-mails based on the
subscriber profile. To learn more about Subscriber’s Choice and create a custom profile, visit
http://www.hp.com/united-states/subscribe/gateway.
ENWW HP Proactive Change Notification 7