Maintenance and Service Guide: 8200 Elite Series Convertible Minitower, 8200 Elite Series Microtower, 8200 Elite Series Convertible Small Form Factor, 8200 Elite Series Convertible Ultra-slim Desktop, 6200 Pro Series Microtower

Table D-10 Solving Mouse Problems (continued)
Mouse does not respond to movement or is too slow.
Cause Solution
Program in use has stopped responding to commands. Shut down the computer using the keyboard then restart the
computer.
Mouse may need cleaning. Remove the roller ball cover on the mouse and clean the
internal components.
Mouse may need repair. See the Worldwide Limited Warranty for terms and
conditions.
Computer is in standby mode. Press the power button to resume from standby mode.
CAUTION: When attempting to resume from standby
mode, do not hold down the power button for more than four
seconds. Otherwise, the computer will shut down and you
will lose any unsaved data.
Mouse will only move vertically, horizontally, or movement is jerky.
Cause Solution
Mouse roller ball or the rotating encoder shafts that make
contact with the ball are dirty.
Remove roller ball cover from the bottom of the mouse and
clean the internal components with a mouse cleaning kit
available from most computer stores.
Solving Keyboard and Mouse Problems 285