HP EliteBook 725 G2 Notebook PC Maintenance and Service Guide
© Copyright 2015 Hewlett-Packard Development Company, L.P. AMD, the AMD Arrow logo, and combinations thereof, are trademarks of Advanced Micro Devices, Inc. Bluetooth is a trademark owned by its proprietor and used by HP Inc. under license. Intel is a trademark of Intel Corporation in the U.S. and other countries. Microsoft and Windows are U.S. registered trademarks of Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice.
Important Notice about Customer Self-Repair Parts CAUTION: Your computer includes Customer Self-Repair parts and parts that should only be accessed by an authorized service provider. See Chapter 5, "Removal and replacement procedures for Customer Self-Repair parts," for details. Accessing parts described in Chapter 6, "Removal and replacement procedures for Authorized Service Provider only parts," can damage the computer or void your warranty.
iv Important Notice about Customer Self-Repair Parts
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation.
vi Safety warning notice
Table of contents 1 Product description ....................................................................................................................................... 1 2 External component identification ................................................................................................................. 7 Display ...................................................................................................................................................................
Hard drive .......................................................................................................................................... 42 WWAN module ................................................................................................................................... 45 Solid-state drive ................................................................................................................................ 47 WLAN module ..................................................
Restoring default settings in Computer Setup ................................................................................. 92 Updating the BIOS ............................................................................................................................. 93 Determining the BIOS version ........................................................................................ 93 Downloading a BIOS update ........................................................................................
12 Specifications .......................................................................................................................................... 108 13 Backup and recovery – Windows 10 ........................................................................................................... 109 Creating recovery media and backups .............................................................................................................. 109 Creating HP Recovery media (select products only) ..
17 Statement of Volatility ............................................................................................................................ 130 Non-volatile memory usage ............................................................................................................................. 131 Questions and answers .....................................................................................................................................
xii
1 Product description Category Description Product Name HP EliteBook 725 G2 Notebook PC Chipset AMD® A76M fusion controller hub (FCH) Processor ● AMD A10 Pro-7350B 2.10-GHz (SC turbo up to 3.30-GHz) quad core processor (4.00-MB L2 cache, 19 W) ● AMD A8 Pro-7150B 2.00-GHz (SC turbo up to 3.20-GHz) quad core processor (4.00-MB L2 cache, 19 W) ● AMD A6 Pro-7050B 2.20-GHz (SC turbo up to 3.00-GHz) dual core processor (1.00-MB L2 cache, 17 W) ● 12.
Category Description Primary storage (continued) ● 500-GB, 7200-rpm, SED, 7.0-mm hard drive ● 500-GB, 5400-rpm, SATA, FIPS, 7.0-mm hard drive ● 320-GB, 7200-rpm, SATA, 7.0-mm hard drive Support for the following 6.35-cm (2.
Category Description External expansion (continued) SIM slot (populated with WWAN; tool-less user-accessible) Ports ● AC adapter, HP Smart (4.5-mm barrel) ● Audio-in (mono microphone)/audio-out (stereo headphone) combo jack ● DisplayPort 1.2 ● Docking ● RJ45 (Ethernet) ● USB 3.0 charging (1) ● USB 3.0 (2) ● VGA (Dsub 15 pin) supporting: 1920×1200 external resolution @ 75 Hz, hot plug and unplug and autodetection for correct output to wide-aspect vs.
Category Description Operating system (continued) ● Windows 10 Home High-End 64-bit (only available on computer models equipped with an FHD display assembly and more than or equal to 8.0-GB system memory) ● Windows 10 Home Single Language 64-bit (not available on computer models equipped with an FHD display assembly and more than or equal to 8.
Category Description Operating system (continued) Others ● Ubuntu Linux 12.04 (not available on computer models equipped with WWAN capability and TouchScreen display assembly) ● FreeDOS 2.0 Restore Media–DRDVD: ● Windows 10 (available with any Windows 10 operating system, required with any Windows 10 Downgrade operating system) ● Windows 8.1 (available with any Windows 8.1 operating system, required with any Windows 8.
Category 6 Chapter 1 Product description Description ● Hard drive ● Keyboard ● Memory module ● Solid-state drive ● WLAN module ● WWAN module
2 External component identification Display Item Component Description (1) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless local area networks. NOTE: To set up a WLAN and connect to the Internet, you need a broadband modem (either DSL or cable) (purchased separately), high-speed Internet service, purchased from an Internet service provider, and a wireless router (purchased separately).
Item Component Description NOTE: The internal display switch is not visible from the outside of the computer. *The antennas are not visible on the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions. For wireless regulatory notices, see the section of the Regulatory, Safety, and Environmental Notices that applies to your country or region. To access this guide: Windows 10: 1.
Buttons and fingerprint reader (select models only) Item Component Description (1) Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep (Windows)/ Suspend (Linux). ● When the computer is in the Sleep state, press the button briefly to exit Sleep (Windows)/Suspend (Linux). ● When the computer is in Hibernation, press the button briefly to exit Hibernation.
Item Component Description 2. 10 In the left pane, click System, and then click Power Management in the right pane. (2) Speakers Produce sound. (3) Wireless button Turns the wireless feature on or off but does not establish a wireless connection. (4) Volume mute button Mutes and restores speaker sound. (5) Fingerprint reader (select models only) Allows a fingerprint logon to Windows, instead of a password logon.
Keys Item Component Description (1) esc key Displays system information when pressed in combination with the fn key. (2) fn key Executes frequently used system functions when pressed in combination with a function key, the num lk key, the esc key, or other keys. (3) Windows key Opens the Start menu. NOTE: Windows 10 models only. NOTE: Windows button Windows 8: NOTE: Windows 8 and Windows 7 models only. Returns you to the Start screen from an open app or the Windows desktop.
Lights Item Component Description (1) Power light ● On: The computer is on. ● Blinking: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation. (2) Caps lock light On: Caps lock is on. (3) Microphone mute light On: Microphone is muted. (4) Num lock light On: Num lock is on. (5) Wireless light ● White: An integrated wireless device, such as a wireless local area network (WLAN) device, is on. ● Amber: All wireless devices are off.
TouchPad Item Component Description (1) Pointing stick Moves the pointer and selects or activates items on the screen. (2) Left pointing stick button Functions like the left button on an external mouse. (3) TouchPad on/off button Turns the TouchPad on and off. (4) TouchPad zone Moves the pointer and selects or activates items on the screen. (5) Left TouchPad button Functions like the left button on an external mouse.
Front Item Component Description (1) Wireless light The wireless connection is on. (2) Power light ● On: The computer is on. ● Blinking: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation. ● Amber: The computer is connected to external power and the battery is charged from 0 to 90 percent. ● White: The computer is connected to external power and the battery is charged from 90 to 99 percent.
Left side Item Component Description (1) Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. (2) Vents (2) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
Right side Item Component Description (1) Audio-out (headphone) jack/Audio-in (microphone) combo jack Produces sound when connected to optional powered stereo speakers, headphones, earbuds, a headset, or television audio. Also connects an optional headset microphone. WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset. For additional safety information, see the Regulatory, Safety, and Environmental Notices.
Bottom Item Component Description (1) Service cover Provides access to the hard drive bay, the WLAN module slot, the WWAN module slot, and the memory module slots. CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region.
3 Illustrated parts catalog NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. Locating the serial number, product number, and model number The serial number and product number of your tablet are located on the left edge of the tablet. The model number of your tablet is located on the back of your tablet.
Computer major components Computer major components 19
IMPORTANT: For system board (12) replacement on serial numbers xxx501xxxx and below, use the conversion kit (see product description for “(gold conversion Kit)” in the section marked 12a of the table below). For serial numbers xxx502xxxx and above, use the standard spare kit (see product description for “(gold)”). Item Component Spare part number (1) 12.
Item Component Spare part number For use in Switzerland 776452-BG1 For use in Taiwan 776452-AB1 For use in Thailand 776452-281 For use in Turkey 776452-141 For use in the United Kingdom 776452-031 For use in the United States 776452-001 Keyboard without backlight (includes keyboard cable): For use in Belgium 776451-A41 For use in Brazil 776451-201 For use in Bulgaria 776451-261 For use in Canada 776451-DB1 For use in the Czech Republic and Slovakia 776451-FL1 For use in Denmark 776
Item 22 Component Spare part number For use in Switzerland 776451-BG1 For use in Taiwan 776451-AB1 For use in Thailand 776451-281 For use in Turkey 776451-141 For use in the United Kingdom 776451-031 For use in the United States 776451-001 Pointing stick covers (not illustrated; black, 20 pieces) 804089-001 (3) RTC battery (includes cable and double-sided adhesive) 702853-001 (4) Top cover 783215-001 (5) Power button board (includes cable) 730552-001 (6) Card reader board (includ
Item (12a) Component Spare part number Equipped with an AMD A8 Pro-7150B 2.00-GHz (SC turbo up to 3.20-GHz) quad core processor (4.00-MB L2 cache, 19 W), a graphics subsystem with UMA memory, and the Windows 10 or Windows 8 Standard operating system (non-gold) 765616-501 Equipped with an AMD A8 Pro-7150B 2.00-GHz (SC turbo up to 3.20-GHz) quad core processor (4.
Item (13) (14) Component Spare part number Equipped with an AMD A8 Pro-7150B 2.00-GHz (SC turbo up to 3.20-GHz) quad core processor (4.00-MB L2 cache, 19 W), a graphics subsystem with UMA memory, and the Windows 10 or Windows 8 Standard operating system (gold conversion Kit) 802506-5C1 Equipped with an AMD A8 Pro-7150B 2.00-GHz (SC turbo up to 3.20-GHz) quad core processor (4.
Item (19) (20) Component Spare part number 256-GB, SATA-3, TLC, solid-state drive 800167-001 240-GB, SATA-3, solid-state drive 765612-001 180-GB, SATA-3, SED, Opal 2, solid-state drive 795139-001 180-GB, SATA-3, SED, Opal 1, solid-state drive 765611-001 180-GB, SATA-3, solid-state drive 765610-001 128-GB, SATA-3, solid-state drive 765610-001 128-GB, SATA-3, TLC, solid-state drive 800166-001 WLAN module: Atheros AR9485 802.11 b/g/n WiFi Adapter 675794-001 Broadcom BCM943228HMB 802.
Display assembly components NOTE: The display assembly components listed in this section are for use only on computer models equipped with a non-TouchScreen display assembly.
Item Component (3) Display panel: (4) (5) Spare part number 12.5-in, AG, FHD, LED, UWVA display panel 776930-001 12.
Plastics Kit Item Component Spare part number Plastics Kit, includes: 730562-001 (1) Card reader bezel (2) Display cable connector bracket (3) Fingerprint reader cover (4) RJ-45 cover (5a) Service cover release latch actuator (5b) Service cover release latch arm Service cover release latch spring (not illustrated) 28 Chapter 3 Illustrated parts catalog
Mass storage devices Item Component (1) Hard drive (does not include hard drive bracket, hard drive connector adapter, or screws): NOTE: Spare part number The hard drive bracket, hard drive connector adapter, and screws are included in the Hard Drive Hardware Kit. 1-TB, 5400-rpm, SATA, 7.0-mm hard drive 762990-001 500-GB, 7200-rpm, SATA, 7.0-mm hard drive 703267-001 500-GB, 7200-rpm, SED, 7.0-mm hard drive 703268-001 500-GB, 5400-rpm, SATA, FIPS, 7.
Item Component Spare part number 256-GB, SATA-3, Opal 2, locked, solid-state drive 827868-001 256-GB, SATA-3, TLC, solid-state drive 800167-001 240-GB, SATA-3, solid-state drive 765612-001 180-GB, SATA-3, SED, Opal 2, solid-state drive 795139-001 180-GB, SATA-3, SED, Opal 1, solid-state drive 765611-001 180-GB, SATA-3, solid-state drive 765610-001 128-GB, SATA-3, solid-state drive 765610-001 128-GB, SATA-3, TLC, solid-state drive 800166-001 Miscellaneous parts Component Spare part number
Component Spare part number HP USB travel mouse 757770-001 Power cord (3-pin, black, 1.
32 Component Spare part number For use in Taiwan 755530-AB1 For use in Thailand 755530-201 For use in the United Kingdom and Singapore 755530-031 2-pin, black, 1.
4 Removal and replacement preliminary requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screw driver ● Magnetic screw driver ● Phillips P0 screw driver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.
Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables.
Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions. A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry.
Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations. ● Place items on a grounded surface before removing items from their containers.
Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.
5 Removal and replacement procedures for Customer Self-Repair parts NOTE: The Customer Self-Repair program is not available in all locations. Installing a part not supported by the Customer Self-Repair program may void your warranty. Check your warranty to determine if Customer Self-Repair is supported in your location. NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.
4. Slide the service cover release latch a second time (3) to release the service cover. 5. Release the service cover (4) by sliding it forward. 6. Remove the service cover (5). Reverse this procedure to install the service cover.
Battery Description Spare part number 3-cell, 46-WHr, 4.15-AHr, Li-ion long life battery 717378-001 3-cell, 26-WHr, 2.50-AHr, Li-ion long life battery 717377-001 Before removing the battery, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect the power from the computer by unplugging the power cord from the computer. 3.
2. Use the release tab (2) to lift the rear edge of the battery (3) until the battery rests at an angle. 3. Remove the battery. Reverse this procedure to install the battery.
Hard drive NOTE: The hard drive spare part kit does not include the hard drive bracket, hard drive connector adapter, or screws. The hard drive bracket, hard drive connector adapter, and screws are included in the Hard Drive Hardware Kit, spare part number 730539-001. Description Spare part number 1-TB, 5400-rpm, SATA, 7.0-mm hard drive 762990-001 500-GB, 7200-rpm, SATA, 7.0-mm hard drive 703267-001 500-GB, 7200-rpm, SED, 7.0-mm hard drive 703268-001 500-GB, 5400-rpm, SATA, FIPS, 7.
2. Use the release tab (2) to remove the hard drive. 3. If it is necessary to disassemble the hard drive, perform the following steps: a. Position the hard drive with the rear toward you. b. Remove the four Phillips PM2.75×3.5 screws (1) that secure the hard drive bracket to the hard drive. c. Remove the hard drive bracket (2) from the hard drive.
d. Remove the hard drive connector adapter (3) from the hard drive. The hard drive bracket, hard drive connector adapter, and screws are available in the Hard Drive Hardware Kit, spare part number 730539-001. Reverse this procedure to reassemble and install the hard drive.
WWAN module Description Spare part number HP lt4211 LTE/EV-DO/HSPA+ 4G Module Broadband Module 793116-001 HP lt4112 LTE/HPSA+ Mobile Broadband Module 740011-001 HP hs3110 HSPA+ HP lt4112 LTE/HPSA+ Mobile Broadband Module 822828-001 Before removing the WWAN module, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.
3. Remove the WWAN module (3) by pulling the module away from the slot at an angle. NOTE: If the WWAN antenna cables are not connected to the terminals on the WWAN module, protective sleeves should be installed on the antenna connectors, as shown in the following illustration. Reverse this procedure to install the WWAN module.
Solid-state drive Description Spare part number 512-GB, SATA-3, TLC, solid-state drive 828873-001 256-GB, SATA-3, SED, Opal 2, solid-state drive 765614-001 256-GB, SATA-3, Opal 2, locked, solid-state drive 827868-001 256-GB, SATA-3, TLC, solid-state drive 800167-001 240-GB, SATA-3, solid-state drive 765612-001 180-GB, SATA-3, SED, Opal 2, solid-state drive 795139-001 180-GB, SATA-3, SED, Opal 1, solid-state drive 765611-001 180-GB, SATA-3, solid-state drive 765610-001 128-GB, SATA-3, solid
2. Remove the solid-state drive (2) by pulling the drive away from the slot at an angle. Reverse this procedure to install the solid-state drive.
WLAN module Description Spare part number Atheros AR9485 802.11 b/g/n WiFi Adapter 675794-001 Broadcom BCM943228HMB 802.11 abgn 2×2 Wi-Fi Adapter Broadcom Bluetooth 4.0 Adapter 730668-001 Broadcom BCM4352 802.11 ac 2×2 Wi-Fi + Bluetooth 4.0 Combo Adapter 724935-001 Before removing the WLAN module, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.
3. Remove the WLAN module (3) by pulling the module away from the slot at an angle. NOTE: If the WLAN antenna cables are not connected to the terminals on the WLAN module, protective sleeves should be installed on the antenna connectors, as shown in the following illustration. Reverse this procedure to install the WLAN module.
Memory module Description Spare part number 8 GB (PCL3, 12800, 1600) 693374-001 4 GB (PCL3, 12800, 1600) 691740-001 Before removing the memory module, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect the power from the computer by unplugging the power cord from the computer. 3. Disconnect all external devices from the computer. 4.
Keyboard For use in country or region 52 Spare part number For use in country or region Spare part number Keyboard with backlight (includes backlight cable and keyboard cable): For use in the Netherlands 776452-B31 For use in Belgium 776452-A41 For use in Northwest Africa 776452-FP1 For use in Brazil 776452-201 For use in Norway 776452-091 For use in Bulgaria 776452-BA1 For use in Portugal 776452-131 For use in Canada 776452-DB1 For use in Romania 776452-271 For use in the Czech Repu
For use in country or region Spare part number For use in country or region Spare part number For use in Italy 776451-061 For use in Turkey 776451-141 For use in Japan 776451-291 For use in the United Kingdom 776451-031 For use in Latin America 776451-161 For use in the United States 776451-001 Before removing the keyboard, follow these steps: 1. Turn off the computer.
54 4. Insert a thin, plastic tool into the keyboard release hole next to the fan, and then press on the back of the keyboard until the keyboard disengages from the computer. 5. Open the computer as far as it will open. 6. Lift the rear edge of the keyboard (1) until it rests at an angle. 7. Slide the keyboard (2) toward the display until the tabs on the front edge of the keyboard disengage from the top cover.
8. Swing the rear edge of the keyboard (3) up and forward until it rests upside down on the palm rest. NOTE: Step 9 applies only to computer models equipped with a keyboard with backlight. 9. Release the zero insertion force (ZIF) connector (1) to which the backlight cable is attached, and then disconnect the backlight cable (2) from the system board. 10. Release the ZIF connector (3) to which the keyboard cable is attached, and then disconnect the keyboard cable (4) from the system board. 11.
12. Remove the keyboard (7). Reverse this procedure to install the keyboard.
6 Removal and replacement procedures for Authorized Service Provider parts CAUTION: Components described in this chapter should only be accessed by an authorized service provider. Accessing these parts can damage the computer or void the warranty. NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your computer, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions.
2. Detach the RTC battery (2) from the top cover. (The RTC battery is attached to the top cover with double-sided adhesive.) 3. Remove the RTC battery and cable. Reverse this procedure to install the RTC battery. Top cover Description Spare part number Top cover 783215-001 Before removing the top cover, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.
1. Close the computer. 2. Turn the computer upside down with the front toward you. 3. Remove the Phillips PM2.0×3.25 screw (1) that secures the display panel cable bracket and display panel cable to the system board. 4. Remove the display panel cable bracket (2). 5. Disconnect the display panel cable (3) from the system board. 6.
60 7. Remove the card reader bezel (4) from the card reader slot. 8. Remove the ten Torx T8M2.5×6.5 screws (1) that secure the top cover to the base enclosure.
9. Remove the following screws that secure the top cover to the base enclosure: (1) One Phillips PM2.0×6.5 screw (2) Three Phillips PM2.5×4.5 screws (3) Two Phillips PM2.0×3.0 screws 10. Remove the two Phillips PM2.5×4.5 screws (1) that secure the top cover to the base enclosure. 11. Remove the top cover (2). Reverse this procedure to install the top cover.
Display assembly NOTE: The TouchScreen display assembly is spared as a whole unit replacement. The non-TouchScreen display assembly is spared at the subcomponent level only. For more display assembly spare part information, see the individual removal subsections. Description Spare part number 12.5-in, AntiGlare, FHD, LED, UWVA, TouchScreen display assembly 765606-001 Before removing the display assembly, follow these steps: 1. Turn off the computer.
4. Remove the display assembly (2). 5. If it is necessary to replace the display bezel or any of the display assembly subcomponents: a. Flex the inside edges of the top edge (1), the left and right sides (2), and the bottom edge (3) of the display bezel until the bezel disengages from the display back cover. b. Remove the display bezel (4).
a. Remove the six Phillips PM2.0×3.25 screws (1) that secure the display panel to the display enclosure. CAUTION: Before turning the display panel upside down, make sure the work surface is clear of tools, screws, and any other foreign objects. Failure to follow this caution can result in damage to the display panel. b. Lift the top edge of the display panel (2) and swing it up and forward until it rests upside down in front of the display back cover. c.
a. Detach the webcam/microphone module (1) from the display back cover. (The webcam/ microphone module is attached to the display back cover with double-sided adhesive.) b. Disconnect the webcam/microphone module cable (2) from the webcam/ microphone module. c. Remove the webcam/microphone module (3). The webcam/microphone module is available using spare part number 780112-001. The microphone module is available using spare part number 730795-001. 8.
a. Release the grounding tape (1) that secures the display hinges to the display enclosure. b. Remove the six Phillips PM2.0×3.0 broad head screws (2) that secure the display hinges to the display enclosure. c. Remove the display hinges (3). The display hinges are included in the Display Hinge Kit, spare part number 775895-001. 10. If it is necessary to replace the WLAN antenna cables and transceivers: 66 a. Detach the WLAN antenna transceivers (1) from the display back cover.
c. Remove the WLAN antenna cables and transceivers (3). The WLAN antenna cables and transceivers are included in the Antenna Kit, spare part number 775894-001. 11. If it is necessary to replace the WWAN antenna cables and transceivers: a. Detach the WWAN antenna transceivers (1) from the display back cover. (The WWAN antenna transceivers are attached to the display back cover with double-sided adhesive.) b.
TouchPad Description Spare part number TouchPad (includes cable) 730549-001 Before removing the TouchPad, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect the power from the computer by unplugging the power cord from the computer. 3. Disconnect all external devices from the computer. 4.
Card reader board Description Spare part number Card reader board “non-gold” (includes cable) 730563-001 Card reader board “gold” (includes cable) 802504-001 Before removing the card reader board, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect the power from the computer by unplugging the power cord from the computer. 3.
6. Remove the three Philllips PM2.0×2.0 broad head screws (3) that secure the card reader board to the top cover. 7. Remove the card reader board and cable (4). 8. Remove the card reader board and cable. Reverse this procedure to install the card reader board.
Heat sink Description Spare part number Heat sink (includes replacement thermal material) 765605-001 Before removing the heat sink, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect the power from the computer by unplugging the power cord from the computer. 3. Disconnect all external devices from the computer. 4.
NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board components each time the heat sink is removed. Replacement thermal material is included with the heat sink and system board spare part kits. Thermal paste is used on the processor (1) and the heat sink section (2) that services it. Reverse this procedure to install the heat sink.
Fan Description Spare part number Fan (includes cable) 780895-001 Before removing the fan, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect the power from the computer by unplugging the power cord from the computer. 3. Disconnect all external devices from the computer. 4.
NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board components each time the heat sink is removed. Replacement thermal material is included with the heat sink and system board spare part kits. Thermal paste is used on the processor (1) and the heat sink section (2) that services it. Reverse this procedure to install the fan.
System board NOTE: The system board spare part kit includes the battery connector bracket and replacement thermal material. IMPORTANT: For system board replacement on serial numbers xxx501xxxx and below, use the conversion kit (see product description for “(gold conversion Kit)”). For serial numbers xxx502xxxx and above, use the standard spare kit (see product description for “(gold)”).
Description Spare part number Equipped with an AMD A6 Pro-7050B 2.20-GHz (SC turbo up to 3.00-GHz) dual core processor (1.00-MB L2 cache, 17 W), a graphics subsystem with UMA memory, and the Windows 10 or Windows 8 Standard operating system (non-gold) 765615-501 Equipped with an AMD A6 Pro-7050B 2.20-GHz (SC turbo up to 3.00-GHz) dual core processor (1.
3. Disconnect all external devices from the computer. 4. Remove the service cover (see Service cover on page 38), and then remove the following components: a. Battery (see Battery on page 40) b. Hard drive (see Hard drive on page 42) c. Keyboard (see Keyboard on page 52) d. RTC battery (see RTC battery on page 57) e. Top cover (see Top cover on page 58) f. Heat sink (see Heat sink on page 71) g.
78 3. Release the ZIF connector (2) to which the fingerprint reader board cable is attached, and then disconnect the fingerprint reader board cable from the system board. 4. Disconnect the speaker cable (1) from the system board. 5. Remove the three Philllips PM2.0×3.0 screws (2) that secure the system board to the top cover. 6. Lift up on the right side of the system board (1) until it rests at an angle.
7. Remove the system board (2) by sliding it up and to the right at an angle. Reverse this procedure to install the system board.
Fingerprint reader board Description Spare part number Fingerprint reader board (includes bracket and cable) 730554-001 Before removing the fingerprint reader board, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect the power from the computer by unplugging the power cord from the computer. 3. Disconnect all external devices from the computer. 4.
5. Remove the fingerprint reader board (4). Reverse this procedure to install the fingerprint reader board. Speaker assembly Description Spare part number Speaker assembly (includes left and right speakers and cables) 730555-001 Before removing the speaker assembly, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.
2. Remove the speaker assembly (2). Reverse this procedure to install the speaker assembly.
Power button board Description Spare part number Power button board (includes cable) 730552-001 Before removing the power button board, follow these steps: 1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect the power from the computer by unplugging the power cord from the computer. 3. Disconnect all external devices from the computer. 4.
7 Computer Setup (BIOS), TPM, and HP Sure Start – Windows 10 Using Computer Setup Computer Setup, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Computer Setup includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory. NOTE: Use extreme care when making changes in Computer Setup.
Navigating and selecting in Computer Setup ● To select a menu or a menu item, use the tab key and the keyboard arrow keys and then press enter, or use a pointing device to select the item. NOTE: On tablets without keyboards, you can use your finger to make selections. ● To scroll up and down, select the up arrow or the down arrow in the upper-right corner of the screen, or use the up arrow key or the down arrow key on the keyboard.
Updating the BIOS Updated versions of the BIOS may be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file. Determining the BIOS To decide whether you need to update Computer Setup (BIOS), first determine the BIOS version on your computer.
NOTE: If you connect your computer to a network, consult the network administrator before installing any software updates, especially system BIOS updates. BIOS installation procedures vary. Follow any instructions that are revealed on the screen after the download is complete. If no instructions are revealed, follow these steps: 1. Type file in the taskbar search box, and then select File Explorer. 2. Select your hard drive designation. The hard drive designation is typically Local Disk (C:). 3.
TPM BIOS settings (select products only) IMPORTANT: Before enabling Trusted Platform Module (TPM) functionality on this system, you must ensure that your intended use of TPM complies with relevant local laws, regulations and policies, and approvals or licenses must be obtained if applicable. For any compliance issues arising from your operation/ usage of TPM which violates the above mentioned requirement, you shall bear all the liabilities wholly and solely.
8 HP PC Hardware Diagnostics (UEFI) – Windows 10 HP PC Hardware Diagnostics is a Unified Extensible Firmware Interface (UEFI) that allows you to run diagnostic tests to determine whether the computer hardware is functioning properly. The tool runs outside the operating system so that it can isolate hardware failures from issues that are caused by the operating system or other software components.
Downloading HP PC Hardware Diagnostics (UEFI) to a USB device There are two options to download HP PC Hardware Diagnostics to a USB device: Download the latest UEFI version: 1. Go to http://www.hp.com/go/techcenter/pcdiags. The HP PC Diagnostics home page is displayed. 2. In the HP PC Hardware Diagnostics section, click the Download link, and then select Run. Download any version of UEFI for a specific product: 1. Go to http://www.hp.com/support, and then select your country.
9 Computer Setup (BIOS), MultiBoot, and System Diagnostics – Windows 8 Using Computer Setup Computer Setup, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Computer Setup includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory. NOTE: Use extreme care when making changes in Computer Setup.
Use the tab key and the arrow keys to select File > Ignore Changes and Exit, and then press enter. ● To save your changes and exit Computer Setup menus: Click the Save icon in the lower-right corner of the screen, and then follow the on-screen instructions. – or – Use the tab key and the arrow keys to select File > Save Changes and Exit, and then press enter. Your changes go into effect when the computer restarts.
Updating the BIOS Updated versions of the BIOS may be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.
1. From the Start screen, type e, and then click File Explorer. 2. Click your hard drive designation. The hard drive designation is typically Local Disk (C:). 3. Using the hard drive path you recorded earlier, open the folder on your hard drive that contains the update. 4. Double-click the file that has an .exe extension (for example, filename.exe). The BIOS installation begins. 5. Complete the installation by following the on-screen instructions.
Setting a new boot order in Computer Setup To start Computer Setup and set a boot device order that the computer uses each time it is turned on or restarted, follow these steps: 1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. 2. Press f10 to enter Computer Setup. 3. Use a pointing device or the arrow keys to select the Legacy Boot Order list, and then press enter. 4.
Setting a MultiBoot Express prompt To start Computer Setup and set the computer to display the MultiBoot startup location menu each time the computer is started or restarted, follow these steps: 1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. 2. Press f10 to enter Computer Setup. 3. Use a pointing device or the arrow keys to select System Configuration > Boot Options, and then press enter. 4.
Using System Diagnostics System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly. The following diagnostic tests may be available in System Diagnostics: ● System Tune-Up—This group of additional tests checks your computer to make sure that the main components are functioning correctly.
10 Computer Setup (BIOS), MultiBoot, and UEFI – Windows 7 Using Computer Setup Computer Setup, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Computer Setup includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory. NOTE: Use extreme care when making changes in Computer Setup.
Use the tab key and the arrow keys to select File > Ignore Changes and Exit, and then press enter. ● To save your changes and exit Computer Setup menus: Click the Save icon in the lower-right corner of the screen, and then follow the on-screen instructions. – or – Use the tab key and the arrow keys to select File > Save Changes and Exit, and then press enter. Your changes go into effect when the computer restarts.
Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer, you need to know the version of the system BIOS currently installed. BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing fn+esc (if you are already in Windows) or by using Computer Setup. 1. Start Computer Setup. 2. Use a pointing device or the arrow keys to select File > System Information. 3.
4. Double-click the file that has an .exe extension (for example, filename.exe). The BIOS installation begins. 5. Complete the installation by following the on-screen instructions. NOTE: After a message on the screen reports a successful installation, you can delete the downloaded file from your hard drive. Using MultiBoot About the boot device order As the computer starts, the system attempts to boot from enabled devices.
Setting a new boot order in Computer Setup To start Computer Setup and set a boot device order that the computer uses each time it is turned on or restarted, follow these steps: 1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. 2. Press f10 to enter Computer Setup. 3. Use a pointing device or the arrow keys to select the Legacy Boot Order list, and then press enter. 4.
Entering MultiBoot Express preferences When the Express Boot menu is displayed during startup, you have the following choices: ● To specify a boot device from the Express Boot menu, select your preference within the allotted time, and then press enter. ● To prevent the computer from defaulting to the current MultiBoot setting, press any key before the allotted time expires. The computer will not start until you select a boot device and press enter.
11 Computer Setup (BIOS) and Advanced System Diagnostics – SUSE Linux Computer Setup, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Computer Setup includes settings for the types of peripherals installed, the startup sequence of the computer, and the amount of system and extended memory. NOTE: Use extreme care when making changes in Computer Setup.
Use the tab key and the arrow keys to select File > Ignore Changes and Exit, and then press enter. – or – ● To save your changes and exit Computer Setup menus, click the Save icon in the lower-left corner of the screen, and then follow the on-screen instructions. – or – Use the tab key and the arrow keys to select File > Save Changes and Exit, and then press enter. Your changes go into effect when the computer restarts.
Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer, you need to know the version of the system BIOS currently installed. BIOS version information (also known as ROM date and System BIOS) can be displayed as follows: 1. Start Computer Setup. 2. Use a pointing device or the arrow keys to select File > System Information. 3.
Using Advanced System Diagnostics Advanced System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly. The following diagnostic tests are available in Advanced System Diagnostics: ● Start-up test—This test analyzes the main computer components that are required to start the computer. ● Run-in test—This test repeats the start-up test and checks for intermittent problems that the start-up test does not detect.
12 Specifications Metric U.S. Width 21.0 cm 12.2 in Depth 21.5 cm 8.5 in Height 2.1 cm 0.83 in Equipped with 3-cell, 26-WHr battery, 1 memory module, WLAN module, lightest solid-state module, but without fingerprint reader, webcam, or WWAN module 1.33 kg 2.93 lb Equipped with 3-cell, 46-WHr battery, 1 memory module, WLAN module, lightest solid-state module, but without fingerprint reader, webcam, or WWAN module 1.42 kg 3.13 lb Operating voltage and current 19.5 V dc @ 2.
13 Backup and recovery – Windows 10 This chapter provides information about the following processes. The information in the chapter is standard procedure for most products. ● Creating recovery media and backups ● Restoring and recovering your system For additional information, refer to the HP support assistant app. ▲ Type support in the taskbar search box, and then select the HP Support Assistant app. ‒ or – Click the question mark icon in the taskbar.
Creating HP Recovery media (select products only) If possible, check for the presence of the Recovery partition and the Windows partition. From the Start menu, select File Explorer, and then select This PC. ● If your computer does not list the Windows partition and the Recovery partition, you can obtain recovery media for your system from support. See the Worldwide Telephone Numbers booklet included with the computer. You can also find contact information on the HP website. Go to http://www.hp.
Using Windows Tools You can create recovery media, system restore points, and backups of personal information using Windows tools. NOTE: If storage is 32 GB or less, System Restore is disabled by default. For more information and steps, see the Get started app. ▲ Select the Start button, and then select the Get started app. Restore and recovery There are several options for recovering your system.
Recovering using HP Recovery Manager HP Recovery Manager software allows you to recover the computer to its original factory state by using the HP Recovery media that you either created or that you obtained from HP, or by using the HP Recovery partition (select products only). If you have not already created recovery media, see Creating HP Recovery media (select products only) on page 110.
Using the HP Recovery partition (select products only) The HP Recovery partition allows you to perform a system recovery without the need for recovery discs or a recovery USB flash drive. This type of recovery can be used only if the hard drive is still working. To start HP Recovery Manager from the HP Recovery partition: IMPORTANT: For a tablet with a detachable keyboard, connect the keyboard to the keyboard dock before beginning these steps (select products only). 1.
Changing the computer boot order If your computer does not restart in HP Recovery Manager, you can change the computer boot order, which is the order of devices listed in BIOS where the computer looks for startup information. You can change the selection to an optical drive or a USB flash drive. To change the boot order: IMPORTANT: For a tablet with a detachable keyboard, connect the keyboard to the keyboard dock before beginning these steps. 1. Insert the HP Recovery media. 2.
14 Backup and recovery – Windows 8 To protect your information, use Windows backup and restore utilities to back up individual files and folders, back up your entire hard drive, create system repair media (select models only) by using the installed optical drive (select models only) or an optional external optical drive, or create system restore points. In case of system failure, you can use the backup files to restore the contents of your computer.
1. From the Start screen, type backup, and then click Settings. 2. Click Save backup copy of your files with file history. File History windows are launched. 3. Follow the on-screen instructions to use file history to backup files. - or Click recovery to create a recovery drive using a USB flash drive. - or Click Windows 7 file recovery, and then click create a system image to create a system image. To create a backup using Backup and Restore in Windows 8.
Performing a system recovery In case of system failure or instability, the computer provides the following tools to recover your files: ● Windows recovery tools: You can use Windows Backup and Restore to recover information you have previously backed up. You can also use Windows Automatic Repair to fix problems that might prevent Windows from starting correctly. ● f11 recovery tools: You can use the f11 recovery tools to recover your original hard drive image.
Using Windows 8 operating system media (purchased separately) To order a Windows 8 operating system DVD, go to http://www.hp.com/support, select your country or region, and follow the on-screen instructions. You can also order the DVD by calling support. For contact information, see the Worldwide Telephone Numbers booklet included with the computer. CAUTION: Using a Windows 8 operating system media completely erases hard drive contents and reformats the hard drive.
Using Windows Refresh for quick and easy recovery When your computer is not working properly and you need to regain system stability, the Windows Refresh option allows you to start fresh and keep what is important to you. IMPORTANT: Refresh removes any traditional applications that were not originally installed on the system at the factory. NOTE: During Refresh, a list of removed traditional applications will be saved so that you have a quick way to see what you might need to reinstall.
1. On the Start screen, point to the far-right upper or lower corner of the screen to display the charms. 2. Click Settings. 3. Click Change PC settings in the bottom-right corner of the screen. 4. In Windows 8.0, select General from the PC settings screen. - or In Windows 8.1, select Update and Recovery , and then select Recovery. 5. Scroll the right-side choices down to display Remove everything and reinstall Windows. 6.
15 Backup and recovery – Windows 7 Your computer includes HP and Windows tools to help you safeguard your information and retrieve it if you ever need to. These tools will help you return your computer to a proper working state, all with simple steps. This section provides information about the following processes: ● Creating recovery media and backups ● Restoring and recovering your system Creating recovery media and backups Recovery after a system failure is only as good as your most recent backup. 1.
Guidelines ● When creating recovery media or backing up to discs, use any of the following types of discs (purchased separately): DVD+R, DVD+R DL, DVD-R, DVD-R DL, or DVD±RW. The discs you use will depend on the type of optical drive you are using. ● Be sure that the computer is connected to AC power before you start the recovery media creation process or the backup process.
Backing up your information You should create system repair media and your initial backup immediately after initial system setup. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup. You should also create Windows system repair media (select models only) which can be used to start up (boot) the computer and repair the operating system in case of system instability or failure.
Using the Windows recovery tools Using the Windows recovery tools, you can: ● Recover individual files ● Restore the computer to a previous system restore point ● Recover information using recovery tools NOTE: For detailed instructions on various recovery and restore options, perform a search for these topics in Help and Support. To access Help and Support, select Start > Help and Support. NOTE: Windows includes the User Account Control feature to improve the security of your computer.
Using f11 recovery tools (select models only) CAUTION: Using f11 completely erases hard drive contents and reformats the hard drive. All files that you have created and any software that you have installed on the computer are permanently removed. The f11 recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory. Software not installed at the factory must be reinstalled. To recover the original hard drive image using f11: 1.
After the installation is completed: 1. Eject the Windows 7 operating system DVD and then insert the Driver Recovery DVD. 2. Install the Hardware Enabling Drivers first, and then install Recommended Applications.
16 Backup and Recovery – SUSE Linux Recovery after a system failure is as good as your most recent backup. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup. Your computer includes tools provided by HP to help you safeguard your information and retrieve it if ever needed. Creating backups 1. Create restore media immediately after you set up the computer. 2.
3. Click Schedule, and then select a time schedule to perform backups at a regularly scheduled time. To immediately back up your information, click the Backup Now check box. NOTE: Before you back up your information, be sure you have designated a location to save the backup files. 4. Click Save and Backup to start the backup and to save the backup settings. To restore backup files: 1. Select Computer > More Applications > Tools > Backup Manager Restore. 2.
Remove everything and reinstall SLED Sometimes you want to perform detailed reformatting of your computer, or you want to remove personal information before you give away or recycle your computer. The process described in this section provides a speedy, simple way to return the computer to its original state. This option removes all personal data, applications, and settings from your computer, and reinstalls the Linux operating system. IMPORTANT: This option does not provide backups of your information.
17 Statement of Volatility The purpose of this document is to provide general information regarding non-volatile memory in industrystandards based HP Business Notebook PC systems and provide general instructions for restoring nonvolatile memory that can contain personal data after the system has been powered off and the hard drive has been removed. HP Business Notebook PC products that use Intel-based or AMD®-based system boards contain volatile DDR memory.
Configuration, then AMT Options. Then select Un-configure AMT on next boot. Select Save, then Yes. Select the File menu, and then select Save Changes and Exit. Reboot the system and confirm that you want to un-configure AMT. 2. j. If the optional Intel Anti-Theft Technology (AT) was activated, contact the provider to deactivate it. k. If the optional Absolute® Software Computrace® management and tracking service was activated on the notebook PC, contact the provider to deactivate it. l.
Non Volatile Memory Type Amount (Size) Does this memory store customer data? Does this memory retain data when power is removed? What is the purpose of this memory? How is data input into this memory? How is this memory write protected? Real Time Clock (RTC) battery backed-up CMOS configuration memory (CMOS) 256 Bytes No Yes Stores system date and time and limited keyboard controller data. Using the F10 Setup utility or changing the Windows date and time. This memory is not writeprotected.
Non Volatile Memory Type Amount (Size) Does this memory store customer data? Does this memory retain data when power is removed? What is the purpose of this memory? How is data input into this memory? How is this memory write protected? or a custom utility. Intel 1.5 or 5 MBytes Management Engine Firmware (present only in specific ZBook and EliteBook models. For more information, go to http://www.hp.com/ support, and select your country.
Non Volatile Memory Type Amount (Size) Does this memory store customer data? Does this memory retain data when power is removed? What is the purpose of this memory? How is data input into this memory? How is this memory write protected? Webcam 64 KBits No Yes Store webcam configuration and firmware. Using a utility from the device manufacturer that can be run from Windows.
5. What is meant by “Restore the nonvolatile memory found in Intel-based system boards?” This relates to clearing the Real Time Clock (RTC) CMOS memory that contains PC configuration data. 6. Does resetting the CMOS configuration memory return the PC back to factory defaults? The process of resetting the CMOS will return certain system settings to factory default but will not reset many of the system data and configuration defaults to their default settings.
Using HP Sure Start (select models only) Select computer models are configured with HP Sure Start, a technology that continuously monitors your computer's BIOS for attacks or corruption. If the BIOS becomes corrupted or is attacked, HP Sure Start restores the BIOS to its previously safe state automatically, with user intervention. Those select computer models ship with HP Sure Start configured and enabled. Most users can use HP Sure Start with the default configuration.
18 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased. Power cord sets for use in other countries and regions must meet the requirements of the country or region where the computer is used.
Country/region Accredited agency Applicable note number South Korea EK 4 Sweden CEMKO 1 Switzerland SEV 1 Taiwan BSMI 4 The United Kingdom BSI 1 The United States UL 2 1. The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used. 2. The flexible cord must be Type SPT-3 or equivalent, No.
19 Recycling When a non-rechargeable or rechargeable battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP Web site at http://www.hp.com/ recycle.
Index A AC adapter light 14 AC adapter, spare part numbers 30 antenna location 7 removal 66, 67 spare part number 67 spare part numbers 27 Antenna Kit, spare part number 67 Antenna Kit, spare part numbers 27 audio, product description 2 audio-in jack 16 audio-out jack 16 B backup 127 Backup and Restore 115, 116, 123 backup tools 121 backups creating 123 recovering 124 base enclosure, spare part number 24 battery removal 40 spare part numbers 24, 40 battery light 14 BIOS determining version 93, 100, 106 down
front components 14 function keys 11 G graphics, product description 1 grounding guidelines 35 guidelines equipment 37 grounding 35 packaging 36 transporting 36 workstation 36 H hard drive precautions 34 product description 1, 2 removal 42 spare part numbers 24, 29, 42 hard drive bracket illustrated 29 removal 43 hard drive connector adapter illustrated 29 removal 44 Hard Drive Hardware Kit contents 29 spare part number 29 hard drive light 14 hard drive recovery 117, 125 headphone jack 16 heat sink removal
power requirements, product description 3 processor, product description product description audio 2 chipset 1 display panel 1 docking 3 Ethernet 2 external expansion 2, 3 graphics 1 hard drive 1, 2 keyboard 3 memory module 1 microphone 2 operating system 3, 4, 5 pointing device 3 ports 3 power requirements 3 primary storage 1, 2 processor 1 product name 1 security 3 serviceability 5 solid-state drive 1, 2 video 2 wireless networking 2 product name 1 1 R recovery 119, 127 recovery media, creating 122 reco
WLAN module removal 49 spare part numbers 25, 49 workstation guidelines 36 WWAN module removal 45 spare part numbers 24, 45 Index 143
