HP EliteBook 820 G1, HP EliteBook 725 G2, & EliteBook 720 G1 Notebook PCs - Maintenance and Service Guide

Configuration, then AMT Options. Then select Un-configure AMT on next boot. Select Save, then
Yes. Select the File menu, and then select Save Changes and Exit. Reboot the system and confirm
that you want to un-configure AMT.
j. If the optional Intel Anti-Theft Technology (AT) was activated, contact the provider to deactivate it.
k. If the optional Absolute® Software Computrace® management and tracking service was activated
on the notebook PC, contact the provider to deactivate it.
l. Remove all power and system batteries for at least 24 hours.
2. Remove and retain the storage drive or clear the contents of the drive.
a. Hard Disk Drive (HDD)
Clear the HDD contents by using the HP Disk Sanitizer® utility or a third party application that,
ideally, is U.S. Department of Defense (DOD) 5220.22-M approved.
To run HP Disk Sanitizer, enter BIOS Setup by powering on the system and pressing F10 when
prompted near the bottom of the display, or press ESC to display the start up menu, then press
F10. Select the Security menu and scroll down to the Utilities menu. Select Disk Sanitizer and
select the desired drive. For a higher level of protection, select Optimum.
NOTE: This process will take a long time, and the amount of time varies based on the hard drive
capacity.
b. Solid State Drive (SSD)
Clear the SSD contents by using the BIOS Setup Secure Erase command option, or by using a third
party utility designed to erase data from an SSD. To run Secure Erase, enter BIOS Setup by
powering on the system and pressing F10 when prompted near the bottom of the display. Select
the Security menu and scroll down to the Utilities menu. Select Secure Erase and select the
desired hard drive.
Non-volatile memory usage
Non Volatile
Memory Type
Amount (Size) Does this
memory store
customer data?
Does this
memory retain
data when
power is
removed?
What is the
purpose of this
memory?
How is data
input into this
memory?
How is this
memory write
protected?
HP Sure Start
flash (select
models only)
2 MB No Yes Provides
protected
backup of critical
System BIOS
code, EC
firmware, and
critical PC
configuration
data for select
platforms that
support HP Sure
Start.
For more
information, see
Using HP Sure
Start (select
models only)
on page 159.
Data cannot be
written to this
device via the
host processor.
The content is
managed solely
by the HP Sure
Start Embedded
Controller.
This memory is
protected by the
HP Sure Start
Embedded
Controller.
154 Chapter 10 Statement of Volatility