HP ProBook 440 G1 Notebook PC Maintenance and Service Guide
© Copyright 2013 Hewlett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Core are trademarks or registered trademarks of Intel Corporation in the United States and other countries. Microsoft, Windows, and Windows Vista are either trademarks or registered trademarks of Microsoft Corporation in the United States and/or other countries. SD Logo is a trademark of its proprietor.
Important Notice about Customer Self-Repair Parts CAUTION: Your computer includes Customer Self-Repair parts and parts that should only be accessed by an authorized service provider. See Chapter 5, "Removal and replacement procedures for Customer Self-Repair parts," for details. Accessing parts described in Chapter 6, "Removal and replacement procedures for Authorized Service Provider only parts," can damage the computer or void your warranty.
iv Important Notice about Customer Self-Repair Parts
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
vi Safety warning notice
Table of contents 1 Product description ........................................................................................................... 1 2 External component identification ..................................................................................... 7 Display ................................................................................................................................... 7 Top ............................................................................................
Equipment guidelines ................................................................. 35 5 Removal and replacement procedures for Customer Self-Repair parts ............................. 36 Component replacement procedures ........................................................................................ 36 Battery ................................................................................................................... 37 Service door ........................................................
Discovering and connecting to Miracast-compatible wireless displays (select models only) ...................................................................................................................... 89 Opening to the Windows desktop instead of the Start screen ........................................ 90 This PC .................................................................................................................. 90 Backup, restore, and recovery updates ..................................
Using System Diagnostics ...................................................................................................... 104 10 Computer Setup (BIOS) and Advanced System Diagnostics in SUSE Linux ..................... 105 Starting Computer Setup ....................................................................................................... 105 Using Computer Setup ..........................................................................................................
Blu-ray ROM DVD±RW SuperMulti DL Drive ............................................................................ 125 DVD-ROM drive ................................................................................................................... 126 Specification information in Device Manager .......................................................................... 127 15 Statement of Volatility ................................................................................................
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1 Product description Category Description UMA models Discrete models Product Name HP ProBook 440 G1 Notebook PC √ √ Processors Intel® Core™ i7 processor, Quad Core, 3rd generation (6-MB L3 cache, 37W) √ √ √ √ √ √ √ √ 2950M, 2.00-GHz processor √ √ Chipset Mobile Intel HM87 chipset √ √ Graphics AMD Radeon™ HD 8750M (switchable discrete) 4702MQ, 2.20-GHz processor Intel® Core i5 processors, Dual Core, 3rd generation (3MB L3 cache, 37W) 4200M, 2.
Category Memory Description UMA models Discrete models 35.6-cm (14.0-inch) HD, 1366x768, 200 nits, 3.
Category Ethernet Wireless Description UMA models Discrete models Stereo speakers (2) √ √ Integrated dual-array microphone (webcam models only) √ √ Integrated mono microphone (non-webcam models only) √ Headphone and microphone jacks √ √ IDT 92HD91 √ √ Skype-ready √ √ HD audio with DTS Sound+ √ √ Supports “no camera” option √ Realtek RTL8151GH-CG 10/100/1000 √ √ S3/S4/S5 wake on LAN (AC mode and battery mode) √ √ NIC power down technology √ √ Ethernet cable not included
Category Description External media card Ports Keyboard/pointing devices Power requirements UMA models Discrete models Media Reader Slot √ √ Audio-in (stereo microphone) √ √ Audio-out (stereo headphone) √ √ RJ-45 (Ethernet, includes link and activity lights) √ √ USB 3.0 (2) √ √ USB 2.0 (2) √ √ VGA (Dsub 15-pin) supporting 1920 × 1200 external resolution at 75-GHz (hot plug/unplug with auto-detect) √ √ HDMI 1.
Category Description UMA models Discrete models Windows 8 Emerging Markets (EM) 64-bit √ √ Windows 8 Multi-language (ML) 64-bit √ √ Windows 8 Professional 64-bit √ √ Windows 8 Professional 64-bit – MSNA √ √ Win 8.1 China (CH) 64-bit √ √ Win 8.1 Emerging Markets (EM) 64-bit √ √ Win 8.1 Multi-language (ML) 64-bit √ √ Win 8.1 Professional 64-bit √ √ Novell™: SuSE Linux™ – SLED 11, 64-bit, SP2 √ √ FreeDOS 2.0 √ √ DRDVD Windows 8.
Category Description UMA models Discrete models √ √ Microsoft WHQL √ √ Novell: SuSE Linux – SLED 11, 64-bit, SP2 √ √ AC adapter √ √ Battery (system) √ √ Hard drive √ √ Memory module √ √ Optical drive √ √ WLAN module √ √ WWAN module √ Keyboard √ Windows 8 Chinese Market 64 Certified: Serviceability 6 End-user replaceable parts: Chapter 1 Product description √
2 External component identification Display NOTE: Refer to the illustration that most closely matches your computer. Component Description (1) WLAN antennas (2)* (select models only) Send and receive wireless signals to communicate with wireless local area networks (WLAN). (2) WWAN antennas (2)* (select models only) Send and receive wireless signals to communicate with wireless wide area networks (WWAN). (3) Internal microphones (2) (select models only) Record sound.
Component Description (6) Turns off the display or initiates Sleep if the display is closed while the power is on. Internal display switch NOTE: The display switch is not visible on the outside of the computer. *The antennas are not visible on the outside of the computer. For optimal transmission, keep the areas immediately around the antennas free from obstructions.
Lights NOTE: Your computer may look slightly different from the illustration in this section. Component (1) Description Power light ● On: The computer is on. ● Blinking: The computer is in the Sleep state (Windows) or Suspend state (Linux). NOTE: The elapsed time between blinks is longer than on previous models. ● Off: The computer is off or in Hibernation (Windows 7/ Linux). (2) Microphone mute light Amber: Microphone is off. (3) Num lock light On: Num lock is on.
Buttons and fingerprint reader (select models only) NOTE: Your computer may look slightly different from the illustration in this section. Component (1) Description Power button ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button briefly to initiate Sleep. ● When the computer is in the Sleep state/Suspend, press the button briefly to exit Sleep/Suspend. ● When the computer is in Hibernation, press the button briefly to exit Hibernation.
Component Description In Linux, Select Computer > Control Center. In the left pane, click System, and then click Power Management in the right pane. (2) Speakers (2) Produce sound. (3) Wireless button Turns the wireless feature on or off but does not establish a wireless connection. (4) Volume mute button Mutes and restores speaker sound. (5) Fingerprint reader (select models only) Allows a fingerprint logon instead of a password logon.
Component Description Linux: Displays the operating system menu. (4) Function keys Execute frequently used system functions when pressed in combination with the fn key. (5) Embedded numeric keypad When the keypad is turned on, it can be used like an external numeric keypad. Each key on the keypad performs the function indicated by the icon in the upper-right corner of the key. (6) Windows applications key Displays options for a selected object.
Left Component Description (1) Power connector Connects an AC adapter. (2) AC adapter/Battery light ● White: The computer is connected to external power and the battery is charged from 90 to 99 percent. ● Amber: The computer is connected to external power and the battery is charged from 0 to 89 percent. ● Blinking amber: A battery that is the only available power source has reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly.
Right Component (1) Description Audio-out (headphone) jack Produces sound when connected to optional powered stereo speakers, headphones, earbuds, a headset, or television audio. WARNING! To reduce the risk of personal injury, adjust the volume before putting on headphones, earbuds, or a headset. For additional safety information, see the Regulatory, Safety, and Environmental Notices.
Bottom Component (1) Description Battery and service door release latches ● Releases the battery from the battery bay by sliding the release latches one time. ● When the battery has been removed from the battery bay, releases the service door from the computer by sliding the release latches a second time. (2) Battery bay Holds the battery. (3) Service door Provides access to the hard drive bay, the wireless LAN (WLAN) module slot, the WWAN module slot, and the memory module slots.
Component Description NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. Service tag and PCID label Service tag When ordering parts or requesting information, provide the computer serial number and model description provided on the service tag. 16 ● Product name (1). This is the product name affixed to the front of the computer. ● Serial number (s/n) (2).
● Warranty period (4). This number describes the duration (in years) of the warranty period for the computer. ● Model description (select models only) (5). This is the alphanumeric identifier used to locate documents, drivers, and support for the computer. PCID label The PCID label provides the information required to properly reset the notebook firmware (BIOS) back to factory shipped specifications when replacing the system board.
18 Chapter 2 External component identification
3 Illustrated parts catalog Computer major components NOTE: Details about your computer, including model, serial number, product key, and length of warranty, are on the service tag at the bottom of your computer. See Service tag and PCID label on page 16 for details.
Item Description (1) Display panel, 35.6-cm (14.0-inch), HD, anti-glare (2) Spare part number For use in models without a webcam and without WWAN 721515-001 For use in models with a webcam and with WWAN 721516-001 For use in models with a webcam and without WWAN 724939-001 Keyboard (includes cable) 721520-xxx NOTE: For a detailed list of available keyboards, see Sequential part number listing on page 27.
Item Description (12) Processor (includes thermal material) Spare part number Intel Core i7-4702MQ, 2.2-GHz with 6-MB L3 cache 723522-001 Intel Core i5-4200M, 2.5-GHz with 3-MB L3 cache 737328-001 Intel Core i3-4000M, 2.4-GHz with 3-MB L3 cache 737327-001 Intel Pentium 3550M, 2.4-GHz with 2-MB L3 cache 737329-001 Intel Celeron 2950M, 2.1-GHz with 2-MB L3 cache 737326-001 (13) USB/audio board 721542-001 (14) Battery, Li-ion 9-cell (93 WHr, 2.8 Ah) 708458-001 6-cell (47 WHr, 2.
Item (22) 22 Description Spare part number 1-TB, 5400-rpm 676521-001 750-GB, 5400-rpm 634250-001 500-GB, 7200-rpm 703267-001 500-GB, 5400-rpm, 683802-001 500-GB, 5400-rpm, hybrid (8-GB SSD) 732000-001 320-GB, 5400-rpm 645193-001 Service door Service door 721536-001 RCTO 747997-001 Chapter 3 Illustrated parts catalog
Display components Item Description (1) Display bezel (2) Spare part number For use in models with a webcam 721512-001 For use in models without a webcam 721513-001 Display panel (raw) not spared Display components 23
Item Description Spare part number (3) Display/webcam cable assembly 721510-001 (in Cable Kit) (4) Webcam module for use in all models 721543-001 Microphone module; not illustrated 721526-001 Display Hinge Kit 721514-001 (5) Display hinge covers (6) Display hinges (left and right) (7) WLAN antennas 721507-001 (8) WWAN antennas 721508-001 (9) Display rear cover 721511-001 Plastics Kit Item (1) 24 Description Spare part number Plastics Kit 721530-001 Optical drive protective
Cable Kit Item Description Spare part number Cable Kit 721510-001 (1) Display/webcam cable (2) USB/audio board connector cable (3) Battery connector cable (4) Card reader cable (5) Power connector cable (6) Function board connector cable (7) Power button board cable Cable Kit 25
Mass storage devices Description (1) (2) 26 Spare part number Hard drives 1-TB, 5400-rpm 676521-001 750-GB, 5400-rpm 634250-001 500-GB, 7200-rpm 703267-001 500-GB, 5400-rpm 683802-001 500-GB, 5400-rpm, hybrid (8-GB SSD) 732000-001 320-GB, 5400-rpm 645193-001 Hard Drive Hardware Kit (includes hard drive bracket and screws; not illustrated) 721519-001 Optical drives (include bezel, bracket, and screws) Blu-ray ROM DVD±RW SuperMulti DL Drive 721527-001 DVD±RW SuperMulti DL Drive 721529-00
Miscellaneous parts Description Spare part number AC adapters 90-W AC adapter 693712-001 90-W AC adapter for use in India and the People’s Republic of China 693713-001 65-W AC adapter for use only in models with UMA graphics 693711-001 65-W AC adapter for use in India and the People’s Republic of China only in models with UMA graphics 693710-001 Power cords: For use in Argentina 490371-D01 For use in Brazil 490371-202 For use in Thailand 490371-201 For use in the United Kingdom 490371-031
28 Spare part number CSR flag Description 675794-001 A Atheros AR9485 802.11b/g/n 1x1 WiFi Adapter 676521-001 A 1-TB, 5400-rpm hard drive 683802-001 A 500-GB, 5400-rpm hard drive 690019-001 A Atheros AR9565 802.11bgn 1x1 WiFi + BT4.
Spare part number CSR flag Description 721518-001 B Function board 721519-001 A Hard Drive Hardware Kit (includes bracket and screws) 721520-001 A Keyboard for use in the United States 721520-161 A Keyboard for use in Latin America 721520-201 A Keyboard for use in Brazil 721520-281 A Keyboard for use in Thailand 721520-291 A Keyboard for use in Japan 721520-AB1 A Keyboard for use in Taiwan 721520-AD1 A Keyboard for use in South Korea 721520-D61 A Keyboard for use in India 72
30 Spare part number CSR flag Description 723895-001 A HP hs3110 HSPA+ Mobile Broadband Module 724939-001 B 35.6-cm (14.
4 Removal and replacement procedures preliminary requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screwdriver ● Phillips P0 and P1 screwdrivers ● Torx T8 screwdriver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.
Cables and connectors CAUTION: When servicing the computer, be sure that cables are placed in their proper locations during the reassembly process. Improper cable placement can damage the computer. Cables must be handled with extreme care to avoid damage. Apply only the tension required to unseat or seat the cables during removal and insertion. Handle cables by the connector whenever possible. In all cases, avoid bending, twisting, or tearing cables.
Grounding guidelines Electrostatic discharge damage Electronic components are sensitive to electrostatic discharge (ESD). Circuitry design and structure determine the degree of sensitivity. Networks built into many integrated circuits provide some protection, but in many cases, ESD contains enough power to alter device parameters or melt silicon junctions. A discharge of static electricity from a finger or other conductor can destroy static-sensitive devices or microcircuitry.
Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations. ● Place items on a grounded surface before removing items from their containers.
Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.
5 Removal and replacement procedures for Customer SelfRepair parts CAUTION: The Customer Self-Repair program is not available in all locations. Installing a part not supported by the Customer Self-Repair program may void your warranty. Check your warranty to determine if Customer Self-Repair is supported in your location. Component replacement procedures NOTE: Please read and follow the procedures described here to access and replace Customer SelfRepair parts successfully.
Battery Description Spare part number 9-cell, 93 WHr, 2.8 Ah Li-ion battery 708458-001 6-cell, 47 WHr, 2.2 Ah Li-ion battery 708457-001 Before removing the battery, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Service door Remove the service door to access the memory module slot, hard drive, and other components. Before removing the service door, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Using the optional security screw Use the optional security screw to lock the service door to the bottom of the computer. When not in use the security screw can be stored inside the battery bay. To use the security screw: 1. Remove the battery (see Battery on page 37). 2. Remove the security screw from inside the battery bay (1) and insert it (2) to lock the service door in place.
4. Remove the battery (see Battery on page 37). 5. Remove the service door (see Service door on page 38). To remove a hard drive: 40 1. Position the computer upside down on a flat surface. 2. Remove the 4 Phillips PM2.5×3.0 screws that secure the hard drive to the chassis. 3. Pull the hard drive tab (1) toward the side of the computer to disconnect the hard drive.
4. Lift the hard drive (2) out of the hard drive bay. 5. To remove the hard drive from the hard drive cover, remove the 4 Phillips PM3.0×4.0 screws (1) that secure the cover to the drive, and then lift the cover straight up and off the hard drive (2). Reverse this procedure to install a hard drive.
Optical drive NOTE: All optical drive spare part kits include an optical drive bezel, bracket, and screws. Description Spare part number Blu-ray ROM DVD±RW SuperMulti DL Drive 721527-001 DVD±RW SuperMulti DL Drive 721529-001 DVD-ROM drive 721528-001 Before removing the optical drive, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.
4. Remove the optical drive (3) from the computer. 5. To remove the bracket from the optical drive, remove the Phillips PM2.0×3.0 screw (1) that secures the bracket to the drive, and then remove the bracket from the drive (2). Reverse this procedure to install an optical drive.
Memory modules NOTE: Primary and expansion memory is installed in a stacked configuration in the bottom of the computer. If only one memory module is installed, it must be installed in the bottom socket. Description Spare part number 2-GB (PC3L-12800, 1600-MHz, DDR3L) 691739-001 4-GB (PC3L-12800, 1600-MHz, DDR3L) 691740–001 8-GB (PC3L-12800, 1600-MHz, DDR3L) 693374-001 Update BIOS before adding memory modules Before adding new memory, make sure you update the computer to the latest BIOS.
Remove the memory module: 1. Position the computer upside-down. 2. Spread the retaining tabs (1) on each side of the memory module slot to release the memory module. (The edge of the module opposite the slot rises away from the computer.) 3. Remove the memory module (2) by pulling the module away from the slot at an angle. NOTE: Memory modules are designed with a notch to prevent incorrect insertion into the memory module slot. NOTE: The computer uses two memory sockets.
WLAN/Bluetooth combo card The computer uses a card that provides both WLAN and Bluetooth functionality. The WLAN module and WWAN module are not interchangeable. Description Spare part number Mediatek MT7630E 802.11bgn 1x1 Wi-Fi + BT4.0 Combo Adapter 710418-001 Atheros AR9485 802.11b/g/n 1x1 WiFi Adapter 675794-001 Atheros AR9565 802.11bgn 1x1 WiFi + BT4.0 combo Adapter 690019-001 Intel Dual Band Wireless-AC 3160 802.11 a/b/g/n/ac (1x1) WiFi with Bluetooth 4.
4. Remove the WLAN module (3) by pulling the module away from the slot at an angle. NOTE: WLAN modules are designed with a notch to prevent incorrect insertion. NOTE: If the WLAN antennas are not connected to the terminals on the WLAN module, the protective sleeves must be installed on the antenna connectors, as shown in the following illustration. Reverse this procedure to install the WLAN module.
WWAN module The WLAN module and WWAN module are not interchangeable. The WWAN module is available on select models only. Description Spare part number HP lt4112 LTE/HSPA+ Gobi 4G Module 704031-001 HP hs3110 HSPA+ Mobile Broadband Module 723895-001 Before removing the WWAN module, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.
4. Remove the WWAN module (3) by pulling the module away from the slot at an angle. NOTE: WWAN modules are designed with a notch to prevent incorrect insertion. NOTE: If the WWAN antennas are not connected to the terminals on the WWAN module, the protective sleeves must be installed on the antenna connectors, as shown in the following illustration. Reverse this procedure to install the WWAN module.
Keyboard NOTE: For a detailed list of available keyboards, see Sequential part number listing on page 27. Description Spare part number Keyboard 721520-xxx Before removing the keyboard, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
5. Slide the keyboard slightly downward toward the palm rest to disengage the top of the keyboard from the top cover (1). 6. Lift the top of the keyboard up at an angle (2). NOTE: Make sure not to prematurely pull the keyboard cable out of the system board connector. 7. Rotate the keyboard until it rests on the palm rest (1), and then disconnect the keyboard cable by lifting the keyboard connector latch (2), and then disconnecting the keyboard cable from the system board (3). 8. Remove the keyboard.
6 Removal and replacement procedures for Authorized Service Provider parts CAUTION: Components described in this chapter should only be accessed by an authorized service provider. Accessing these parts can damage the computer or void the warranty. Component replacement procedures NOTE: Details about your computer, including model, serial number, product key, and length of warranty, are on the service tag at the bottom of your computer. See Service tag and PCID label on page 16 for details.
RTC battery – models without WWAN NOTE: RTC battery location varies on model with and without WWAN modules. WWAN models: you must remove the system board to replace the RTC battery. Non-WWAN models: you must remove only the service cover to replace the RTC battery. Description Spare part number RTC battery for use in models without WWAN 721532-001 Before removing the RTC battery, follow these steps: 1. Shut down the computer.
Top cover NOTE: Top cover spare part kits include the touchpad assembly.
2. Remove the following covers and screws that secure the top cover to the computer: NOTE: Rubber screw covers come in three different sizes and are available in the Rubber Kit, spare part number 721533-001. (1) 2 rubber screw covers from the rear corners (2) 2 rubber screw covers from each side (3) 2 rubber screw covers from the front corners 3. Remove 9 Torx T8M2.5×6.0 screws from the bottom of the computer.
4. Remove the following screws: (1) 2 Phillips PM2.0×3.0 screws from the optical drive bay (2) 3 Phillips PM2.0×3.0 screws from the battery bay (3) 2 remaining Torx T8M2.5×6.0 screws from the bottom of the computer 56 5. Position the computer upright and open it as far as possible. 6. Remove the 7 Torx T8M2.5×6.0 screws from the top of the computer. 7.
8. ● (3): Function board cable ● (4): Card reader cable Pry the top cover off the computer to disengage it. NOTE: Begin by attempting to pry the top cover loose near the optical drive. 9. Lift the top of the top cover (1), and the lift the top cover up slightly (2) to gain access to the connected audio/USB cable and connector underneath. CAUTION: To avoid damage to the cable and connector, make sure not to disconnect the cable when you lift the top cover from the computer. 10.
(1): Function board cable (2): Power button board cable (3): USB/audio board cable (4): Card reader cable Reverse this procedure to install the top cover assembly.
Speaker assembly Description Spare part number Speaker assembly 721537-001 NOTE: You must remove the left speaker to remove to function board cable. Before removing the speaker assembly, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
5. Remove the speakers from the computer (4). Reverse this procedure to install the speaker assembly.
Fingerprint reader assembly Description Spare part number Fingerprint reader assembly (includes cable, bracket, holder, and screws) 721517-001 Before removing the fingerprint reader assembly, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
4. Remove the fingerprint reader board and cable assembly from the top cover (3), and then lift the holder from the top cover (4). Reverse this procedure to install the fingerprint reader assembly. Power button board Description Spare part number Power button board assembly 721531-001 Before removing the power button board, follow these steps: 62 1. Shut down the computer.
Remove the power button board: 1. Position the top cover upside-down. 2. Disconnect the cable from the board (1). 3. Remove the Phillips PM2.0×3.0 screw (2) that secures the power button board to the top cover. 4. Lift the top side of the board up at an angle, and then lift board out from under the tab to remove it from the top cover (3). Reverse this procedure to install the power button board.
Function board Description Spare part number Function board 721518-001 Before removing the function board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
4. Turn the board upside down, and then disconnect the cable (3) from the board (4). 5. Remove the function board from the top cover. Reverse this procedure to install the function board. Card reader board Description Spare part number Card reader board 734088-001 Before removing the card reader board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2.
Remove the card reader board: NOTE: Before you remove the card reader, make sure nothing (memory card or plastic insert) in installed. 1. Position the top cover upside-down. 2. Disconnect the cable that routes to the touchpad buttons (1). 3. Disconnect the cable that routes to the system board (2). 4. Remove the two Phillips PM2.0×2.0 broadhead screws (3) that secure the card reader board to the computer. 5. Remove the card reader board from the top cover (4).
USB/audio board Description Spare part number USB/audio board 721542-001 Before removing the USB/audio board, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
System board NOTE: All system board spare part kits include replacement thermal material.
● WWAN module (see WWAN module on page 48) ● Processor (see Processor on page 77) Remove the system board: 1. Position the computer upright with the front toward you. 2. Disconnect the display cable (1) from the system board. 3. Disconnect the battery connector cable from the system board (2). 4. Remove the 2 Phillips PM2.5×4.0 screws (3) that secure the system board to the computer. 5. Lift the right side of the system board up at an angle (1). 6.
Power cable The power cable is included in the Cable Kit, spare part number 721510-001. Before removing the power cable, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
Battery cable The battery cable is included in the Cable Kit, spare part number 721510-001. Before removing the battery cable, follow these steps: 1. Shut down the computer. If you are unsure whether the computer is off or in Hibernation, turn the computer on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the computer. 3.
RTC battery – WWAN models NOTE: RTC battery location varies on model with and without WWAN modules. WWAN models: you must remove the system board to replace the RTC battery. Non-WWAN models: you must remove only the service cover to replace the RTC battery. Description Spare part number RTC battery for use in models with WWAN 721532-001 Before removing the RTC battery, follow these steps: 1. Shut down the computer.
3. Lift the battery to disengage it from the tape that secures it to the system board (2). Reverse this procedure to install the RTC battery.
Fan/heat sink assembly All fan/heat sink assembly spare part kits include replacement thermal material. Description Spare part number Fan/heat sink assembly for use in models with UMA graphics 721539-001 Fan/heat sink assembly for use in models with discrete graphics 721538-001 Before removing the fan/heat sink assembly, follow these steps: 1. Shut down the computer.
c. Lift the fan/heat sink from the system board (8). NOTE: For discrete models, thoroughly clean thermal material from the surfaces of the system board components (1)(3) and the heat sink (2)(4) each time you remove the heat sink. All heat sink and processor spare part kits include thermal material. UMA models: a. To remove the UMA fan/heat sink assembly, in the order indicated on the heat sink, loosen the 4 captive Phillips screws (1)-(4) that secure the heat sink to the system board. b.
c. Lift the fan/heat sink from the system board (6). NOTE: For UMA models, thoroughly clean thermal material from the surfaces of the system board component (1) and the heat sink (2) each time you remove the heat sink. All heat sink and processor spare part kits include thermal material. Reverse this procedure to install the fan/heat sink assembly.
Processor NOTE: All processor spare part kits include replacement thermal material. Description Spare part number Intel Core i7-4702MQ, 2.2-GHz processor with 6-MB L3 cache 723522-001 Intel Core i5-4200M, 2.5-GHz processor with 3-MB L3 cache 737328-001 Intel Core i3-4000M, 2.4-GHz processor with 3-MB L3 cache 737327-001 Intel Pentium 3550M, 2.4-GHz, with 2-MB L3 cache 737329-001 Intel Celeron 2950M, 2.1-GHz, with 2-MB L3 cache 737326-001 Before removing the processor, follow these steps: 1.
3. Lift the processor (2) straight up and remove it. NOTE: The gold triangle (3) on the processor must be aligned with the triangle embossed on the processor slot (4) when you install the processor. Reverse this procedure to install the processor.
Display assembly All display assemblies include WLAN antenna transceivers and cables. For a list of individual display spare parts, see Display components on page 23. Description Spare part number Display assembly, 35.6-cm (14.
80 3. Pull the antennas through the hole that leads to the other side of the top cover (2). 4. Place the computer upright and open as far as possible. 5. Remove the WLAN antennas from the tabs and the routing path (1) on the top of the computer. 6. For reassembly, note the location that the antennas route through to the bottom of the computer (2). 7. Remove the 4 Torx T8M2.5×4.0 screws (1) from the display hinges.
8. Lift the display assembly straight up and remove it (2). CAUTION: When installing the display assembly, be sure that the wireless antenna cables are routed and arranged properly. Failure to properly route the antennas can result in degradation of the computer's wireless performance. 9. If you need to remove the hinge covers from the display hinges, squeeze and pull the covers straight up and off the display to remove them.
10. If you need to remove the display bezel, remove the 2 mylar screw covers (1) and the 2 Phillips PM2.5×4.0 screws (2) in the bottom corners of the display bezel. 11. Flex the top (3) of the bezel, the inside edges of the left and right sides (4), and then the bottom (5) of the bezel until it disengages from the display enclosure. NOTE: Make sure the hinges are not bent (see hinge position in following image) when you remove the bezel. 12. Remove the display bezel (6).
13. If it is necessary to replace the webcam or microphone module, disconnect the cable from the module (1), and then gently pull the module away from the double-sided tape on the display enclosure (2). The webcam module is available using spare part number 721543-001, and the microphone module is available using spare part number 721526-001. NOTE: The removal and replacement procedure is the same for the webcam and microphone modules. The following image illustrates a webcam module. 14.
18. Remove the display hinges (2). 19. If it is necessary to remove the display/webcam cable assembly, disconnect the display panel cable from the rear of the display panel by lifting the tape (1) that covers the connector, and disconnecting the cable from the panel (2). The display/webcam cable assembly is available in the Cable Kit, spare part number 721510-001.
20. Lift the display/webcam cable assembly straight up and off the display panel. 21. If it is necessary to remove the antennas from the display enclosure, remove the antennas from clips on each side of the enclosure (1), gently lift the WLAN transceivers (2) and the WWAN transceivers (3) (WWAN models only) to disengage them from the double-stick tape, and then lift the antennas from the display enclosure. WLAN antennas are available using spare part number 721507-001.
7 New Windows 8.1 features This guide describes new Windows® features, which may update some of the information provided with your computer.
Action Using a keyboard and mouse Using touch gestures (1) Open an app Click a Start screen app. Tap a Start screen app. (2) Display the charms (Search, Share, Start, Devices, and Settings) Point to the upper-right or lower-right corner of the Start screen. Swipe from the right edge of the TouchPad or touch screen. (3) Find a list of all apps on your computer Point to the lower-left area of the Start screen, and then click the arrow.
Locating the Start button and the Start menu The Start button is displayed in the lower-left corner of the Windows desktop. The Start menu offers quick access to frequently used options, including File Explorer, Control Panel, Desktop, Power Options, and Shut down. For more information, see the Windows Basics guide included with your computer. Follow the instructions below to display the Start button and the Start menu.
Closing apps Action Using a keyboard and mouse Using touch gestures Close an app 1. Point to the upper-left corner of the screen, and then move down the left side of the screen to display all open apps. 1. From the upper-left corner of the screen, swipe in and out to display all open apps. 2. 2. Drag an app to the right, and then down to the bottom of the screen, hold it until the app rotates, and then release the app to close it.
Action Using a keyboard and mouse Using touch gestures charms, click Devices, click Project, and then follow the on-screen instructions. Devices, tap Project, and then follow the on-screen instructions. Opening to the Windows desktop instead of the Start screen To change the default setting so that Windows will always open to the Windows desktop instead of the Start screen, follow the steps below.
Checking for recovery partitions NOTE: If you need to check for the presence of the HP Recovery partition or Windows partition before performing system recovery tasks, the steps have changed. To check for the presence of the HP Recovery partition or Windows partition, from the Start screen, type file and then select File Explorer.
Resource 2. Select My computer, and then select User guides. Limited Warranty To access this information: 1. On the Start screen, type support, and then select the HP Support Assistant app. 2. Select My computer, and then select Warranty and services. – or – Go to http://www.hp.com/go/orderdocuments. 92 Contents Chapter 7 New Windows 8.
8 Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) in Windows 8 Using Computer Setup Computer Setup, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Computer Setup includes settings for the types of devices installed, the startup sequence of the computer, and the amount of system and extended memory.
To exit Computer Setup menus, choose one of the following methods: ● To exit Computer Setup menus without saving your changes: Click the Exit icon in the lower-right corner of the screen, and then follow the on-screen instructions. – or – Use the tab key and the arrow keys to select Main > Ignore Changes and Exit, and then press enter. ● To save your changes and exit Computer Setup menus: Click the Save icon in the lower-right corner of the screen, and then follow the on-screen instructions.
Updating the BIOS Updated versions of the BIOS may be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.
3. Follow the on-screen instructions. 4. At the download area, follow these steps: a. Identify the most recent BIOS update and compare it to the BIOS version currently installed on your computer. Make a note of the date, name, or other identifier. You may need this information to locate the update later, after it has been downloaded to your hard drive. b. Follow the on-screen instructions to download your selection to the hard drive.
Choosing Multi Boot preferences You can use MultiBoot in the following ways: ● To set a new boot order that the computer uses each time it is turned on, by changing the boot order in Computer Setup. ● To dynamically choose the boot device, by pressing esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen, and then pressing f9 to enter the Boot Device Options menu. ● To use MultiBoot Express to set variable boot orders.
Setting a MultiBoot Express prompt To start Computer Setup and set the computer to display the MultiBoot startup location menu each time the computer is started or restarted, follow these steps: 1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. 2. Press f10 to enter Computer Setup. 3.
To start HP PC Hardware Diagnostics UEFI: 1. Turn on or restart the computer, quickly press esc, and then press f2. The BIOS searches three places for the HP PC Hardware Diagnostics (UEFI) tools in the following order: a. Connected USB drive NOTE: To download the HP PC Hardware Diagnostics (UEFI) tool to a USB drive, see Downloading HP PC Hardware Diagnostics (UEFI) to a USB device on page 99. 2. b. Hard drive c.
9 Setup Utility (BIOS) and System Diagnostics in Windows 7 Using Setup Utility Setup Utility, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Setup Utility includes settings for the types of peripherals installed, the startup sequence of the computer, and the amount of system and extended memory. NOTE: Use extreme care when making changes in Setup Utility.
Navigating and selecting in Setup Utility To navigate and select in Setup Utility, follow these steps: 1. 2. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. ● To select a menu or a menu item, use the tab key and the keyboard arrow keys and then press enter, or use a pointing device to click the item.
Restoring factory settings in Setup Utility NOTE: Restoring defaults will not change the hard drive mode. To return all settings in Setup Utility to the values that were set at the factory, follow these steps: 1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. 2. Press f10 to enter Setup Utility. 3. Use the arrow keys to select Exit > Load Setup Defaults. 4. Follow the on-screen instructions. 5.
Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer, you need to know the version of the system BIOS currently installed. BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing fn +esc (if you are already in Windows) or by using Setup Utility. 1. Start Setup Utility (BIOS). 2. Use the arrow keys to select Main. 3.
3. Using the hard drive path you recorded earlier, open the folder on your hard drive that contains the update. 4. Double-click the file that has an .exe extension (for example, filename.exe). The BIOS installation begins. 5. Complete the installation by following the on-screen instructions. NOTE: After a message on the screen reports a successful installation, you can delete the downloaded file from your hard drive.
10 Computer Setup (BIOS) and Advanced System Diagnostics in SUSE Linux Computer Setup, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Computer Setup includes settings for the types of peripherals installed, the startup sequence of the computer, and the amount of system and extended memory. NOTE: Use extreme care when making changes in Computer Setup.
To exit Computer Setup menus, choose one of the following methods: ● To exit Computer Setup menus without saving your changes, click the Exit icon in the lower-left corner of the screen, and then follow the on-screen instructions. – or – Use the tab key and the arrow keys to select File > Ignore Changes and Exit, and then press enter. – or – ● To save your changes and exit Computer Setup menus, click the Save icon in the lower-left corner of the screen, and then follow the on-screen instructions.
Determining the BIOS version To determine whether available BIOS updates contain later BIOS versions than those currently installed on the computer, you need to know the version of the system BIOS currently installed. BIOS version information (also known as ROM date and System BIOS) can be displayed as follows: 1. Start Computer Setup. 2. Use a pointing device or the arrow keys to select File > System Information. 3.
Using Advanced System Diagnostics Advanced System Diagnostics allows you to run diagnostic tests to determine if the computer hardware is functioning properly. The following diagnostic tests are available in Advanced System Diagnostics: ● Start-up test—This test analyzes the main computer components that are required to start the computer. ● Run-in test—This test repeats the start-up test and checks for intermittent problems that the start-up test does not detect.
11 Backup and recovery in Windows 8 To protect your information, use Windows backup and restore utilities to back up individual files and folders, back up your entire hard drive, create system repair media (select models only) by using the installed optical drive (select models only) or an optional external optical drive, or create system restore points. In case of system failure, you can use the backup files to restore the contents of your computer.
NOTE: The backup process may take over an hour, depending on file size and the speed of the computer. 1. From the Start screen, type backup, click Settings, and then select from the list of displayed options. 2. Follow the on-screen instructions to set up your backup, create a system image (select models only), or create system repair media (select models only).
4. Select Troubleshoot, then select Advanced Options, and then select Automatic Repair. 5. Follow the on-screen instructions. NOTE: For additional information on recovering information using the Windows tools, perform a search for these topics in HP Support Assistant. To access HP Support Assistant on the Start screen, select the HP Support Assistant app. Using f11 recovery tools CAUTION: Using f11 completely erases hard drive contents and reformats the hard drive.
After the repair is completed: 1. Eject the Windows 8 operating system media and then insert the Driver Recovery media. 2. Install the Hardware Enabling Drivers first, and then install Recommended Applications. Using Windows Refresh for quick and easy recovery When your computer is not working properly and you need to regain system stability, the Windows Refresh option allows you to start fresh and keep what is important to you.
To use the f11 key: 1. Press f11 while the computer boots. – or – Press and hold f11 as you press the power button. 2. Choose your language. 3. Choose your keyboard layout. 4. Select Troubleshoot from the boot options menu. 5. Select Reset your PC, and follow the on-screen instructions. To use the Start screen: 1. On the Start screen, point to the far-right upper or lower corner of the screen to display the charms. 2. Click Settings. 3.
12 Backup and recovery in Windows 7 To protect your information, use Windows Backup and Restore to back up individual files and folders, back up your entire hard drive (select models only), create system repair discs (select models only) with the installed optical drive (select models only) or an optional external optical drive, or create system restore points. In case of system failure, you can use the backup files to restore the contents of your computer.
Creating recovery media NOTE: Operating system recovery media can be created only once. Thereafter, the option to create that media will not be available. 1. Select Start > All Programs > Security and Protection > HP Recovery Disc Creator. 2. Select Driver DVD or Windows DVD. 3. From the drop-down menu, select the drive for burning the recovery media. 4. Click the Burn button to start the burning process.
Performing a system recovery In case of system failure or instability, the computer provides the following tools to recover your files: ● Windows recovery tools: You can use Windows Backup and Restore to recover information you have previously backed up. You can also use Windows Startup Repair to fix problems that might prevent Windows from starting correctly. ● f11 recovery tools: You can use the f11 recovery tools to recover your original hard drive image.
4. Select Startup Repair. 5. Follow the on-screen instructions. NOTE: For additional information on recovering information using the Windows tools, perform a search for these topics in Help and Support. Using f11 recovery tools CAUTION: Using f11 recovery tools completely erases hard drive contents and reformats the hard drive. All files you have created and any software installed on the computer are permanently removed.
4. Follow the on-screen instructions. 5. Click Next. 6. Select Repair your computer. 7. Follow the on-screen instructions. After the repair is completed: 118 1. Eject the Windows 7 operating system DVD, and then insert the Driver Recovery disc. 2. Install the Hardware Enabling Drivers first, and then install Recommended Applications.
13 Backup and Recovery in SUSE Linux Recovery after a system failure is as good as your most recent backup. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup. Backing up your information You should back up your computer files on a regular schedule to maintain a current backup. You can manually back up your information to an optional external drive, a network drive, or discs.
Performing a system recovery Recovery allows you to repair or restore the computer to its original factory state. You can create an HP Factory Image Restore DVD, using an installed or an external DVD±RW optical drive. You can also restore the computer to its factory condition from the HP dedicated recovery partition on the hard drive. CAUTION: Using Recovery completely erases hard drive contents and reformats the hard drive.
14 Specifications Computer specifications Metric U.S. Length 23.9 cm 9.4 in Width 33.9 cm 13.4 in Height (front to rear) 2.2 to 2.9 cm 0.9 to 1.1 in Equipped with optical drive, 1 DIMM, hard drive, WLAN module, webcam, 6 cell battery 2.10 kg 4.63 lbs Equipped with no optical drive, 1 DIMM, hard drive, WLAN module, webcam, 6 cell battery 1.97 kg 4.34 lbs Dimensions Weight Input power Operating voltage 19.0 V dc @ 4.74 A – 90 W, 18.5 V dc @ 3.5 A - 65 W, or 19.5 V dc @ 2.
Metric U.S. Operating 0.75 g zero-to-peak, 10 Hz to 500 Hz, 0.25 oct/min sweep rate Nonoperating 1.50 g zero-to-peak, 10 Hz to 500 Hz, 0.5 oct/min sweep rate NOTE: Applicable product safety standards specify thermal limits for plastic surfaces. The computer operates well within this range of temperatures. 35.6-cm (14.0-in), HD+ display specifications 122 Metric U.S. Active diagonal size 35.6-cm 14.0-in Resolution 1600x900 (HD+) Active area 309.399x173.
Hard drive specifications 1-TB* 750-GB* 500-GB* 320-GB* Height 9.5 mm 9.5 mm 9.5 mm 9.5 mm Width 70 mm 70 mm 70 mm 70 mm Weight 115 g 115 g 101 g 101 g Interface type SATA SATA SATA SATA Transfer rate 100 MB/sec 100 MB/sec 100 MB/sec 100 MB/sec Security ATA security ATA security ATA security ATA security Dimensions Seek times (typical read, including setting) Single track 1.4 ms 1.
DVD±RW SuperMulti DL Drive specifications Applicable disc Center hole diameter Read: Write: CD-DA, CD+(E)G, CD-MIDI, CD-TEXT, CD-ROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession CD (Photo-CD, CD-EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD-RW, DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-RAM CD-R and CD-RW DVD+R, DVD+RW, DVD-R, DVDRW, DVD-RAM 1.5 cm (0.59 in) Disc diameter Standard disc 12 cm (4.72 in) Mini disc 8 cm (3.
Blu-ray ROM DVD±RW SuperMulti DL Drive Applicable disc Read: Write: CD-DA, CD+(E)G, CD-MIDI, CDTEXT, CD-ROM, CD-ROM XA, MIXED MODE CD, CD-I, CD-I Bridge (Photo-CD, Video CD), Multisession CD (Photo-CD, CD-EXTRA, Portfolio, CD-R, CD-RW), CD-R, CD-RW, DVDROM (DVD-5, DVD-9, DVD-10, DVD-18), DVD-R, DVD-RW, DVD+R, DVD+RW, DVD-RAM, HDROM (Single Layer), HD-ROM (Dual Layer), HD DVD-R, HD DVD-R for Dual Layer, HD DVD-RW CD-R and CD-RW DVD+R, DVD+R(9), DVD+RW, DVD-R, DVD-R(9),DVD-RW, DVD-RAM Access time CD DV
DVD-ROM drive Applicable disc DVD-ROM (DVD-5, DVD-9, DVD-10, DVD-18, CD-ROM (Mode 1 and 2), CD Digital Audio, CD-XA ready (Mode 2, Form 1 and Form 2), CD-I (Mode 2, Form 1 and Form 2), CD-R, CD-RW, Photo CD (single and multisession), CD-Bridge Center hole diameter 1.5 cm (0.59 in) Disc diameter Standard disc 12 cm (4.72 in) Mini disc 8 cm (3.15 in) Disc thickness 1.2 mm (0.047 in) Track pitch 0.
Specification information in Device Manager Device Manager allows you to view and control the hardware attached to the computer, as well as provides hardware specification information. You can also add hardware or modify device configurations using Device Manager. NOTE: Windows 7 and Windows Vista include the User Account Control feature to improve the security of your computer.
15 Statement of Volatility The purpose of this document is to provide general information regarding non-volatile memory in industry-standards based HP Business Notebook PC systems and provide general instructions for restoring nonvolatile memory that can contain personal data after the system has been powered off and the hard drive has been removed. HP Business Notebook PC products that use Intel®-based or AMD®-based system boards contain volatile DDR memory.
i. Reboot the system. If the system has a Trusted Platform Module (TPM) and/or fingerprint sensor, one or two prompts will appear. One to clear the TPM and the other to Reset Fingerprint Sensor; press F1 to accept or F2 to reject. If the HP notebook model includes Intel® Centrino with VPro™, reboot the PC and enter BIOS Setup by pressing F10 when prompted. Select System Configuration, then AMT Options. Then select Unconfigure AMT on next boot. Select Save then Yes.
HP Sure Start Select Intel-based 2013 HP Business Notebook PCs offer HP Sure Start, which provides hardwarebased assurance of the following: ● HP-approved firmware is running on the HP Embedded Controller (EC) – EC Options in BIOS found under “BIOS Integrity Checking” ● An HP-approved BIOS is running on the host processor HP Sure Start verifies the integrity of critical, non-executable platform data residing in the main flash and provides selfhealing mechanisms to restore any code or critical platform d
Non-volatile memory usage Non Volatile Memory Type Amount (Size) Does this memory store custome r data? Does this memory retain data when power is removed? What is the purpose of this memory? How is data input into this memory? How is this memory write protected? Real Time Clock (RTC) battery backed-up CMOS configuration memory (CMOS) 256 Bytes No Yes Stores system date and time and limited keyboard controller data. Using the F10 Setup utility or changing the Microsoft® Windows® date & time.
132 Intel Management Engine Firmware (present only in models ending in a ‘p’ or ‘w’ or with Intel Centrino Pro technology) 1.5 or 5MByte Yes Yes Stores Management Engine Code, Settings, Provisioning Data and iAMT third party data store. Management Engine Code is programmed at the factory. Code is updated via Intel secure firmware update utility. Unique Provisioning Data can be entered at the factory or by an administrator using the Management Engine (MEBx) setup utility.
Questions and answers 1. 2. How can the BIOS settings be restored (returned to factory settings)? a. Turn on or restart the computer and press F10 when prompted near the bottom of the display. b. Select File, then select Restore defaults. c. Follow the on-screen instructions. d. Select File, save changes and exit, then press Enter.
16 Power cord set requirements The wide-range input feature of the computer permits it to operate from any line voltage from 100 to 120 volts ac, or from 220 to 240 volts ac. The 3-conductor power cord set included with the computer meets the requirements for use in the country or region where the equipment is purchased. Power cord sets for use in other countries and regions must meet the requirements of the country or region where the computer is used.
Country/region Accredited agency Applicable note number Israel SII 1 Italy IMQ 1 Japan JIS 3 The Netherlands KEMA 1 New Zealand SANZ 1 Norway NEMKO 1 The People's Republic of China CCC 4 Saudi Arabia SASO 7 Singapore PSB 1 South Africa SABS 1 South Korea KTL 5 Sweden SEMKO 1 Switzerland SEV 1 Taiwan BSMI 6 Thailand TISI 1 The United Kingdom ASTA 1 The United States UL 2 1. The flexible cord must be Type HO5VV-F, 3-conductor, 0.75mm2 conductor size.
17 Recycling Battery When a non-rechargeable or rechargeable battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP Web site at http:// www.hp.com/recycle. Display WARNING! The backlight contains mercury.
Perform the following steps to disassemble the display assembly: 1. Remove all screw covers (1) and screws (2) that secure the display bezel to the display assembly. 2. Lift up and out on the left and right inside edges (1) and the top and bottom inside edges (2) of the display bezel until the bezel disengages from the display assembly. 3. Remove the display bezel (3).
138 4. Disconnect all display panel cables (1) from the display inverter and remove the inverter (2). 5. Remove all screws (1) that secure the display panel assembly to the display enclosure. 6. Remove the display panel assembly (2) from the display enclosure. 7. Position the display panel assembly upside-down. 8. Remove all screws that secure the display panel frame to the display panel. 9.
10. Remove the display panel frame (2) from the display panel. 11. Remove the screws (1) that secure the backlight cover to the display panel. 12. Lift the top edge of the backlight cover (2) and swing it outward. 13. Remove the backlight cover. 14. Position the display panel right-side up.
15. Remove the backlight cables (1) from the clip (2) in the display panel. 16. Position the display panel upside-down. WARNING! The backlight contains mercury. Exercise caution when removing and handling the backlight to avoid damaging this component and causing exposure to the mercury. 17. Remove the backlight frame from the display panel.
18. Remove the backlight from the backlight frame. 19. Disconnect the display panel cable (1) from the LCD panel. 20. Remove the screws (2) that secure the LCD panel to the display rear panel. 21. Release the LCD panel (3) from the display rear panel. 22. Release the tape (4) that secures the LCD panel to the display rear panel. 23. Remove the LCD panel. 24. Recycle the LCD panel and backlight.
Index A AC adapter, spare part numbers 27, 28 AC adapter/battery light 13 antennas disconnecting 46, 48 apps closing 89 displaying all 88 snapping 89 audio board spare part number 29 audio, product description 2 audio-in (microphone) jack, identifying 14 audio-out (headphone) jack, identifying 14 B backup 119 Backup and Restore 109 base enclosure, spare part number 21 battery spare part number 21, 28, 37 battery and service door release latches 15 battery cable removal 71 spare part number 71 battery connec
fingerprint reader, identifying 11 fn key, identifying 11 function board removal 64 spare part number 20, 29, 64 function board cable illustrated 25 function keys, identifying 12 G graphics, product description grounding equipment and methods 35 1 H hard drive precautions 32 product description 2 removing 39 spare part numbers 21, 26, 27, 28, 39 specifications 123 Hard Drive Hardware Kit, spare part number 26, 29 hard drive light 12 hard drive recovery 111 hard drive, identifying 15 HDMI port, identifying
power requirements, product description 4 processor product description 1 removal 77 spare part numbers 21, 77 product description audio 2 chipset 1 display panel 1 Ethernet 3 external media cards 4 graphics 1 hard drives 2 keyboard 4 memory module 2 microphone 2 operating system 4 optical drives 2 pointing devices 4 ports 4 power requirements 4 processors 1 product name 1 security 4 serviceability 6 webcam 2 wireless 3 product name 1 R recovery 112, 119 recovery partition 111 recycle computer 112 refresh 1
WLAN antennas spare part number 24, 28 WLAN antennas, identifying 7 WLAN/Bluetooth combo card removal 46 spare part number 21, 46 workstation guidelines 34 WWAN antennas spare part number 24, 28 WWAN antennas, identifying 7 WWAN module removal 48 spare part number 21, 48
