HP ProBook 440 G1 Notebook PC Maintenance and Service Guide

Performing a system recovery
Recovery allows you to repair or restore the computer to its original factory state. You can create an HP
Factory Image Restore DVD, using an installed or an external DVD±RW optical drive. You can also
restore the computer to its factory condition from the HP dedicated recovery partition on the hard drive.
CAUTION: Using Recovery completely erases hard drive contents and reformats the hard drive. All
files you have created and any software installed on the computer are permanently removed. The
recovery tool reinstalls the original operating system and HP programs and drivers that were installed at
the factory. Software, drivers, and updates not installed by HP must be manually reinstalled. Personal
files must be restored from a backup.
To restore the computer using the HP Factory Image Restore DVD, you must first create the recovery
disc. To create the recovery disc:
NOTE: HP recommends that you create the HP Factory Image Restore DVD in the event of a system
failure.
1. Select Computer > More Applications.
2. In the left pane, click Tools, and then click Create HP Factory Image Restore DVD in the
right pane.
3. Follow the on-screen instructions to create an image file to burn a recovery disc.
To restore the computer from the recovery disc, follow these steps:
1. If possible, back up all personal files.
2. Insert the HP Factory Image Restore DVD into the optical drive and restart the computer.
3. As the computer is restarting, press f9 to open the Computer Setup boot option menu.
4. Press the down arrow to select Restore SLED HP-BNB preload image from the Linux boot
menu, and then press enter.
5. Using the arrow keys, select Yes when prompted: Do you want to start the System-
Restore?
6. Follow the on-screen instructions.
NOTE: You can also restore the computer from the partition by restarting the computer, and then
pressing the f11 key.
If you are unable to boot (start up) your computer from the hard drive partition with the primary
operating system or from the recovery partition, and you did not create a system recovery disc, you
must purchase a SUSE Linux Enterprise Desktop Operating System DVD to reinstall the operating
system. For additional information, see the Worldwide Telephone Numbers booklet.
120 Chapter 13 Backup and Recovery in SUSE Linux