HP ProBook 440 G1 Notebook PC Maintenance and Service Guide

i. Reboot the system. If the system has a Trusted Platform Module (TPM) and/or fingerprint
sensor, one or two prompts will appear. One to clear the TPM and the other to Reset
Fingerprint Sensor; press F1 to accept or F2 to reject.
If the HP notebook model includes Intel® Centrino with VPro™, reboot the PC and enter BIOS
Setup by pressing F10 when prompted. Select System Configuration, then AMT
Options. Then select Unconfigure AMT on next boot. Select Save then Yes. Select the
File menu, and then select Save Changes and Exit. Reboot the system and confirm that
you want to unconfigure AMT.
j. If the optional Intel® Anti-Theft Technology (AT) was activated, contact the provider to
deactivate it.
k. If the optional Absolute® Software Computrace® management and tracking service was
activated on the notebook PC, contact the provider to deactivate it.
l. Remove all power and system batteries for at least 24 hours.
2. Remove and retain the storage drive or clear the contents of the drive.
a. Hard Disk Drive (HDD)
Clear the HDD contents by using the HP Disk Sanitizer® utility or a third party application
that, ideally, is U.S. Department of Defense (DOD) 5220.22-M approved.
To run HP Disk Sanitizer, enter BIOS Setup by powering on the system and pressing F10
when prompted near the bottom of the display, or press ESC to display the start up menu,
then press F10. Select the Security menu and scroll down to the Utilities menu. Select
Disk Sanitizer and select the desired drive. For a higher level of protection, select
Optimum.
NOTE: This process will take a long time, and the amount of time varies based on the hard
drive capacity.
b. Solid State Drive (SSD)
Clear the SSD contents by using the BIOS Setup Secure Erase command option, or by using a
third party utility designed to erase data from an SSD. To run Secure Erase, enter BIOS Setup
by powering on the system and pressing F10 when prompted near the bottom of the display.
Select the Security menu and scroll down to the Utilities menu. Select Secure Erase and
select the desired hard drive.
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