User Guide - Windows 8

Labels
The labels affixed to the computer provide information you may need when you troubleshoot system
problems or travel internationally with the computer:
● Service label—Provides important information, including the following:
Component
(1) Product name
(2) Serial number (s/n)
(3) Part number/Product number (p/n)
(4) Warranty period
(5) Model description
Have this information available when you contact support. The service label is affixed inside the
battery bay.
●
Microsoft® Certificate of Authenticity—Contains the Windows Product Key. You may need the
Product Key to update or troubleshoot the operating system. The Microsoft Certificate of
Authenticity is affixed inside the battery bay.
●
Regulatory label—Provides regulatory information about the computer. The regulatory label is
affixed inside the service door.
●
Wireless certification label or labels (select models only)—Provide information about optional
wireless devices and the approval markings of some of the countries or regions in which the
devices have been approved for use. If your computer model includes one or more wireless
devices, one or more certification labels are included with your computer. You may need this
information when traveling internationally. Wireless certification labels are affixed inside the
battery bay.
●
SIM (subscriber identity module) label (select models only)—Provides the ICCID (Integrated
Circuit Card Identifier) of the SIM. This label is located inside the battery bay.
●
HP Mobile Broadband Module service label (select models only)—Provides the serial number of
the HP Mobile Broadband Module. This label is located inside the battery bay.
90 Chapter 13 Support