User Guide - Windows 8
Table Of Contents
- Welcome
- Getting to know your computer
- Connecting to a network
- Navigating using the keyboard, touch gestures and pointing devices
- Multimedia
- Power management
- Shutting down the computer
- Setting power options
- Using power-saving states
- Using battery power
- Finding additional battery information
- Using Battery Check
- Displaying the remaining battery charge
- Maximizing battery discharge time
- Managing low battery levels
- Inserting or removing the battery
- Conserving battery power
- Storing a user-replaceable battery (select models only)
- Disposing of a user-replaceable battery (select models only)
- Replacing a user-replaceable battery (select models only)
- Using external AC power
- Switchable graphics/dual graphics (select models only)
- External cards and devices
- Drives
- Security
- Protecting the computer
- Using passwords
- Using antivirus software
- Using firewall software
- Installing critical security updates
- Using HP Client Security Manager
- Installing an optional security cable
- Using the fingerprint reader (select models only)
- Maintenance
- Backup and recovery
- Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI)
- Support
- Specifications
- Traveling with the computer
- Troubleshooting
- Troubleshooting resources
- Resolving issues
- The computer is unable to start up
- The computer screen is blank
- Software is functioning abnormally
- The computer is on but not responding
- The computer is unusually warm
- An external device is not working
- The wireless network connection is not working
- The optical disc tray does not open for removal of a CD or DVD
- The computer does not detect the optical drive
- A disc does not play
- A movie is not visible on an external display
- The process of burning a disc does not begin, or it stops before completion
- Electrostatic discharge
- Index

4. When prompted, type your current password.
5. When prompted, type your new password again to confirm.
6. To save your changes and exit Computer Setup, click the Save icon in the lower-left corner of
the screen, and then follow the on-screen instructions.
– or –
Use the arrow keys to select File > Save Changes and Exit, and then press enter.
Your changes go into effect when the computer restarts.
Deleting a BIOS administrator password
1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup
Menu” message is displayed at the bottom of the screen.
2. Press f10 to enter Computer Setup.
3. Use a pointing device or the arrow keys to select Security > Change Password, and then press
enter.
4. When prompted, type your current password.
5. When prompted for the new password, leave the field empty, and then press enter.
6. Read the warning. To continue, select YES.
7. When prompted to type your new password again, leave the field empty, and then press enter.
8. To save your changes and exit Computer Setup, click the Save icon in the lower-left corner of
the screen, and then follow the on-screen instructions.
– or –
Use the arrow keys to select File > Save Changes and Exit, and then press enter.
Your changes go into effect when the computer restarts.
Entering a BIOS administrator password
At the BIOS administrator password prompt, type your password (using the same kind of keys you
used to set the password), and then press enter. After 3 unsuccessful attempts to enter the BIOS
administrator password, you must restart the computer and try again.
Managing a Computer Setup DriveLock password
CAUTION: To prevent the DriveLock-protected hard drive from becoming permanently unusable,
record the DriveLock user password and the DriveLock master password in a safe place away from
your computer. If you forget both DriveLock passwords, the hard drive will be permanently locked and
can no longer be used.
DriveLock protection prevents unauthorized access to the contents of a hard drive. DriveLock can be
applied only to the internal hard drive(s) of the computer. After DriveLock protection is applied to a
drive, a password must be entered to access the drive. The drive must be inserted into the computer
or an advanced port replicator in order for it to be accessed by the DriveLock passwords.
NOTE: A BIOS Administrator password must be set before you can access the DriveLock features.
Using passwords 65