User Guide - Windows 8
Table Of Contents
- Welcome
- Getting to know your computer
- Connecting to a network
- Navigating using the keyboard, touch gestures and pointing devices
- Multimedia
- Power management
- Shutting down the computer
- Setting power options
- Using power-saving states
- Using battery power
- Finding additional battery information
- Using Battery Check
- Displaying the remaining battery charge
- Maximizing battery discharge time
- Managing low battery levels
- Inserting or removing the battery
- Conserving battery power
- Storing a user-replaceable battery (select models only)
- Disposing of a user-replaceable battery (select models only)
- Replacing a user-replaceable battery (select models only)
- Using external AC power
- Switchable graphics/dual graphics (select models only)
- External cards and devices
- Drives
- Security
- Protecting the computer
- Using passwords
- Using antivirus software
- Using firewall software
- Installing critical security updates
- Using HP Client Security Manager
- Installing an optional security cable
- Using the fingerprint reader (select models only)
- Maintenance
- Backup and recovery
- Computer Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI)
- Support
- Specifications
- Traveling with the computer
- Troubleshooting
- Troubleshooting resources
- Resolving issues
- The computer is unable to start up
- The computer screen is blank
- Software is functioning abnormally
- The computer is on but not responding
- The computer is unusually warm
- An external device is not working
- The wireless network connection is not working
- The optical disc tray does not open for removal of a CD or DVD
- The computer does not detect the optical drive
- A disc does not play
- A movie is not visible on an external display
- The process of burning a disc does not begin, or it stops before completion
- Electrostatic discharge
- Index
Entering a DriveLock password
Be sure that the hard drive is inserted into the computer (not into an optional docking device or
external MultiBay).
At the DriveLock Password prompt, type your user or master password (using the same kind of
keys you used to set the password), and then press enter.
After 2 incorrect attempts to enter the password, you must shut down the computer and try again.
Changing a DriveLock password
To change a DriveLock password in Computer Setup, follow these steps:
1. Turn on the computer, and then press esc while the “Press the ESC key for Startup Menu”
message is displayed at the bottom of the screen.
2. Press f10 to enter Computer Setup.
3. Use a pointing device or the arrow keys to select Security > DriveLock, and then press enter.
4. Enter the BIOS Administrator password, and then press enter.
5. Use a pointing device or the arrow keys select Set DriveLock Password, and then press enter.
6. Use the arrow keys to select an internal hard drive, and then press enter.
7. Use a pointing device or the arrow keys to select Change Password.
8. When prompted, type your current password, and then press enter.
9. When prompted, type a new password, and then press enter.
10. When prompted, type the new password again to confirm, and then press enter.
11. To save your changes and exit Computer Setup, click the Save icon in the lower-left corner of
the screen, and then follow the on-screen instructions.
– or –
Use the arrow keys to select File > Save Changes and Exit, and then press enter.
Your changes go into effect when the computer restarts.
Removing DriveLock protection
To remove DriveLock protection in Computer Setup, follow these steps:
1. Turn on the computer, and then press esc while the “Press the ESC key for Startup Menu”
message is displayed at the bottom of the screen.
2. Press f10 to enter Computer Setup.
3. Use a pointing device or the arrow keys to select Security > DriveLock, and then press enter.
4. Enter the BIOS Administrator password, and then press enter.
5. Use a pointing device or the arrow keys to select Set DriveLock Password, and then press
enter.
6. Use a pointing device or the arrow keys to select an internal hard drive, and then press enter.
7. Use a pointing device or the arrow keys to select Disable protection.
Using passwords 67