Getting Started Guide

Getting Started

■ Check the power LED on the front of the computer to see if it

is flashing red. The flashing lights are error codes that will

help you diagnose the problem. Refer to

“Interpreting

Diagnostic Lights and Audible Codes” on page 23 in this

guide for details.

■ If the screen is blank, plug the monitor into a different video

port on the computer if one is available. Or, change out the

monitor with a monitor that you know is working properly.

■ If you are working on a network, plug another computer with

a different cable into the network connection. There may be a

problem with the network plug or cable.

■ If you recently added new hardware, remove the hardware

and see if the computer functions properly.

■ If you recently installed new software, uninstall the software

and see if the computer functions properly.

■ Boot the computer to the Safe Mode to see if it will boot

without all of the drivers loaded. When booting the operating

system, use “Last Known Configuration.”

■ Refer to the comprehensive online technical support at

www.hp.com/support.

■ Refer to the following “Helpful Hints” on page 12 section in

this guide for more general suggestions.

■ Refer to the comprehensive Troubleshooting Guide on the

Documentation CD for more detailed information.

■ Run the Restore Plus! CD.

CAUTION: Running the Restore CD will erase all data on the hard

drive.