Manual

8 Solve a problem
The information in this section suggests solutions to common problems. If your printer is not operating
correctly and these suggestions did not solve your problem, try using one of the following support
services to obtain assistance.
This section contains the following topics:
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HP support
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Understand printer reports
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Solve printer problems
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Solve printing problems
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Solve problems using HP ePrint
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Solve network problems
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Maintain the printer
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Clear paper jams
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Reset the printer
HP support
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Register printer
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Support process
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Obtain electronic support
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HP support by phone
Register printer
By taking just a few quick minutes to register, you can enjoy quicker service, more efficient support,
and product support alerts. If you did not register your printer while installing the software, you can
register now at
http://www.register.hp.com.
Support process
If you have a problem, follow these steps:
1. Check the documentation that came with the printer.
2. Visit the HP online support website at
www.hp.com/support.
HP online support is available to all HP customers. It is the fastest source for up-to-date product
information and expert assistance, and includes the following features:
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Fast access to qualified online support specialists
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Software and driver updates for the printer
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