Manual

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Clean the exterior
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Maintain the printhead and ink cartridges
Clean the exterior
WARNING! Before cleaning the printer, turn the printer off by pressing (the Power button) and
unplug the power cord from the electrical socket.
Use a soft, damp, lint-free cloth to wipe dust, smudges, and stains off of the case. Keep fluids away
from the interior of the printer, as well as from the printer control panel.
Maintain the printhead and ink cartridges
If you are experiencing problems with printing, you might have a problem with the printhead. You
should perform the procedures in the following sections only when directed to do so for resolving print
quality issues.
Performing the aligning and cleaning procedures unnecessarily can waste ink and shorten the life of
the cartridges.
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Clean the printhead if your printed output is streaked or has any incorrect or missing colors.
There are three stages of cleaning. Each stage lasts about two minutes, uses one sheet of
paper, and uses an increasing amount of ink. After each stage, review the quality of the printed
page. You should only initiate the next phase of cleaning if the print quality is poor.
If print quality still seems poor after you complete all stages of cleaning, try aligning the printer. If
print quality problems persist after cleaning and aligning, contact HP support. For more
information, see
HP support.
If print quality still seems poor after you complete both stages of cleaning, try aligning the printer.
If print quality problems persist after cleaning and aligning, contact HP support. For more
information, see
HP support.
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The printer automatically aligns the printhead during the initial setup.
You might want to use this feature when the printer status page shows streaking or white lines
through any of the blocks of color or if you are having print quality issues with your printouts.
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Clean page smears when your printed output has smearing on the back. Ink may have built up in
some areas of the printer and needs to be removed.
NOTE: Cleaning uses ink, so clean the printhead only when necessary. The cleaning process takes
a few minutes. Some noise might be generated in the process.
Turning the printer off improperly can cause print quality problems. For more information, see
Turn
the printer off.
To clean or align the printheads, or clean page smears, from the Toolbox (Windows)
1. Open Toolbox. For more information, see
Toolbox (Windows).
2. From the Device Services tab, click the desired option, and then follow the on-screen
instructions.
72 Chapter 8 Solve a problem ENWW