Manual

If the print carriage cannot move, click here to use the HP online troubleshooter to resolve a
print carriage jam. At this time, this website might not be available in all languages.
To avoid paper jams
To help avoid paper jams, follow these guidelines.
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Remove printed papers from the output tray frequently.
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Make sure that you are printing with paper that is not wrinkled, folded, or damaged.
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Prevent curled or wrinkled paper by storing all unused paper flat in a resealable bag.
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Do not use paper that is too thick or too thin for the printer.
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Make sure that the trays are loaded correctly and are not too full. For more information, see
Load paper.
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Ensure that paper loaded in the input tray lays flat and the edges are not bent or torn.
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Do not combine different paper types and paper sizes in the input tray; the entire stack of paper
in the input tray must be the same size and type.
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Adjust the paper-width guides in the input tray to fit snugly against all paper. Make sure the
paper-width guides do not bend the paper in the input tray.
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Do not force paper too deep inside the input tray.
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If you are printing on both sides of a page, do not print highly saturated images on light weight
paper.
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Use paper types that are recommended for the printer. For more information, see
Recommended papers for printing.
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If the printer is about to run out of paper, allow the printer to run out of paper first, and then add
paper. Do not load paper when the printer printing.
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Make sure that the printer is clean. For more information, see Maintain the printer.
Reset the printer
You can restore the printer to the original network settings.
To restore the printer to the original network settings
▲
On the printer control panel, press and hold the
(Wireless) button and the (Cancel)
button together, approximately five seconds, and then release the buttons.
78 Chapter 8 Solve a problem ENWW