User Guide

If the test fails, review the test report for information on how to x the problem and run the test again.
5. Restart components of the wireless network.
a. Turn o the router and the printer.
b. Turn the router and the printer back on in this order: router rst and then printer.
Sometimes, turning o devices and then turning them back on helps resolve network communication
issues. If you still cannot connect, turn o the router, the printer, and the computer, and then turn them
back on in this order: router rst, then printer, and then computer.
Use this troubleshooter to help you get your printer onto your network, or it was on your network
and now it is not. Click here to go online for more information. At this time, this website might not be available
in all languages.
If you still have problems, visit the HP Wireless Printing Center ( www.hp.com/go/wirelessprinting ). (At this
time, this website might not be available in all languages.) The website contains the latest information about
setting up and using the printer on a wireless network, and resolving issues on wireless connection and
security software.
If the wireless connection cannot be made, the printer can also be connected to the network using an
Ethernet cable.
Maintain the printer
This section provides instructions for keeping the printer in top working condition. Perform these
maintenance procedures as necessary.
●
Clean the exterior
●
Maintain the printhead and ink cartridges
Clean the exterior
WARNING!
Before cleaning the printer, turn the printer o by pressing (the Power button) and unplug the
power cord from the electrical socket.
Use a soft, damp, lint-free cloth to wipe dust, smudges, and stains o of the case. Keep uids away from the
interior of the printer, as well as from the printer control panel.
Maintain the printhead and ink cartridges
If you are experiencing problems with printing, you might have a problem with the printhead. You should
perform the procedures in the following sections only when directed to do so for resolving print quality
issues.
Performing the aligning and cleaning procedures unnecessarily can waste ink and shorten the life of the
cartridges.
●
Clean the printhead if your printed output is streaked or has any incorrect or missing colors.
There are two stages of cleaning. Each stage lasts about two minutes, uses one sheet of paper, and uses
an increasing amount of ink. After each stage, review the quality of the printed page. You should only
initiate the next phase of cleaning if the print quality is poor.
ENWW Maintain the printer 67