User Guide

Register printer
By taking just a few quick minutes to register, you can enjoy quicker service, more eicient support, and
product support alerts. If you did not register your printer while installing the software, you can register now
at http://www.register.hp.com.
Support process
If you have a problem, follow these steps:
1. Check the documentation that came with the printer.
2. Visit the HP online support website at www.hp.com/support .
HP online support is available to all HP customers. It is the fastest source for up-to-date product
information and expert assistance, and includes the following features:
Fast access to qualied online support specialists
Software and driver updates for the printer
Valuable troubleshooting information for common problems
Proactive printer updates, support alerts, and HP newsgrams that are available when you register
the printer
3. Call HP support. For more information, see HP support by phone.
Support options and availability vary by printer, country/region, and language.
Obtain electronic support
To nd support and warranty information, go to the HP website at www.hp.com/support . This website
provides information and utilities that can help you correct many common printer problems. If prompted,
select your country/region, and then click All HP Contacts for information about calling for technical support.
This website also oers technical support, drivers, supplies, ordering information and other options such as:
Access online support pages.
Send HP an email message for answers to your questions.
Connect with an HP technician by using online chat.
Check for HP software updates.
You can also obtain support from the HP software for Windows or OS X, which provide easy, step-by-step
solutions to common printing problems. For more information, see Printer management tools.
Support options and availability vary by printer, country/region, and language.
HP support by phone
Phone support options and availability vary by printer, country/region, and language.
This section contains the following topics:
Before you call
Phone support period
Support phone numbers
After the phone support period
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