User Guide
© 2013, 2014, 2015 Hewlett-Packard Development Company, L.P. Microsoft and Windows are U.S. registered trademarks of the Microsoft group of companies. The information contained herein is subject to change without notice. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
About This Guide This guide provides information on monitor features, setting up the monitor, and technical specifications. WARNING! Text set off in this manner indicates that failure to follow directions could result in bodily harm or loss of life. CAUTION: Text set off in this manner indicates that failure to follow directions could result in damage to equipment or loss of information. NOTE: Text set off in this manner provides important supplemental information.
iv About This Guide
Table of contents 1 Product features ........................................................................................................................................... 1 HP LCD monitors .................................................................................................................................................... 1 2 Safety and maintenance guidelines ................................................................................................................
E231i/E231e models ........................................................................................................................................... 26 E241i/E241e models ........................................................................................................................................... 26 E271i model .........................................................................................................................................................
1 Product features HP LCD monitors The LCD (liquid crystal display) monitors have an active matrix, thin-film transistor (TFT) or In-Plane Switch (ISP) panel, depending on your model. The monitor models and features include: ● E201 model, 50.8 cm (20-inch) diagonal viewable area display with 1600 x 900 resolution, plus fullscreen support for lower resolutions: includes custom scaling for maximum image size while preserving original aspect ratio ● E221/E221i model, 54.6 cm (21.
● On-Screen Display (OSD) adjustments in several languages for easy setup and screen optimization ● HP Display Assistant for adjusting monitor settings and enabling theft deterrence features ● HDCP copy protection on DVI and DisplayPort inputs ● Software and documentation disc that includes monitor drivers and product documentation ● Energy saver feature to meet requirements for reduced power consumption NOTE: For safety and regulatory information, refer to the Product Notices provided on your med
2 Safety and maintenance guidelines Important safety information A power cord is included with the monitor. If another cord is used, use only a power source and connection appropriate for this monitor. For information on the correct power cord set to use with the monitor, refer to the Product Notices provided on your media disc, if one is included, or in your documentation kit.
Maintenance guidelines To enhance the performance and extend the life of the monitor: ● Do not open the monitor cabinet or attempt to service this product yourself. Adjust only those controls that are covered in the operating instructions. If the monitor is not operating properly or has been dropped or damaged, contact an authorized HP dealer, reseller, or service provider. ● Use only a power source and connection appropriate for this monitor, as indicated on the label/back plate of the monitor.
3 Setting up the monitor To set up the monitor, ensure that the power is turned off to the monitor, computer system, and other attached devices, then follow the instructions below. NOTE: Monitor models in a lighter color are available in select countries or regions. Your model may be a different color than the monitor images provided in this guide. Use caution when setting up the monitor To prevent damage to the monitor, do not touch the surface of the LCD panel.
Unfolding the monitor 1. Lift the monitor from its box and place it face down on a flat surface. 2. Hold down the monitor stand with one hand (1) then grasp the top of the display with the other hand and unfold the display head 90 degrees (2). CAUTION: Do not touch the surface of the LCD panel. Pressure on the panel may cause non-uniformity of color or disorientation of the liquid crystals. If this occurs the screen will not recover to its normal condition.
Rear components Component Function 1 USB 2.0 Downstream Connectors (2) Connects optional USB devices to the monitor. 2 AC Power Connector Connects the AC power cord to the monitor. 3 DisplayPort Connects the DisplayPort cable to the monitor. 4 VGA Connects the VGA cable to the monitor. 5 DVI-D Connects the DVI-D cable to the monitor. 6 USB 2.0 Upstream Connector Connects the USB hub cable to the monitor's USB hub connector and to a host USB port/hub.
Connecting the cables 1. Place the monitor in a convenient, well-ventilated location near the computer. 2. Remove the cable management clip from the back of the stand by pressing inward on one side of the clip (1) and pulling outward on the other side of the clip (2) 3. Depending on your configuration, connect either the DisplayPort, DVI, or VGA video cable between the PC and the monitor. NOTE: The monitor is capable of supporting either analog or digital input.
● For DVI digital operation, connect the DVI-D signal cable to the DVI connector on the rear of the monitor and the other end to the DVI connector on the computer (cable provided with select models). ● For DisplayPort digital operation, connect the DisplayPort signal cable to the DisplayPort connector on the rear of the monitor and the other end to the DisplayPort connector on the computer (cable provided with select models).
4. Connect one end of the provided USB cable to the USB hub connector on the rear panel of the computer, and the other end to the upstream USB connector on the monitor. 5. Connect one end of the power cord to the AC power connector on the back of the monitor, and the other end to an electrical wall outlet. WARNING! To reduce the risk of electric shock or damage to the equipment: Do not disable the power cord grounding plug. The grounding plug is an important safety feature.
6. Secure the cables in place with the cable management clip. Press the clip straight down into the slots on the back of the stand ensuring that the tabs on the sides of the clip snap into the slots on the stand.
Front panel controls Control Function 1 Menu Opens, selects or exits the OSD menu. 2 Minus If the OSD menu is on, press to navigate backward through the OSD menu and decrease adjustment levels. 3 Plus/Input If the OSD menu is on, press to navigate forward through the OSD menu and increase adjustment levels.
Adjusting the monitor NOTE: Your monitor model may look different than the model in the following illustrations. 1. Tilt the monitor's panel forward or backward to set it to a comfortable eye level. 2. Swivel the monitor to the left or right for the best viewing angle.
3. Adjust the monitor’s height to a comfortable position for your individual workstation. The monitor’s top bezel edge should not exceed a height that is parallel to your eye height. A monitor that is positioned low and reclined may be more comfortable for users with corrective lenses. The monitor should be repositioned as you adjust your working posture throughout the work day. NOTE: When the monitor is unfolded for the first time, the display head is locked from adjusting to a full-height position.
NOTE: To view information on the screen in portrait mode, you can install the HP Display Assistant software included on the software and documentation disc. The position of the OSD menu can also be rotated to portrait mode. To rotate the OSD menu, access the OSD menu by pressing the Menu button on the front panel, select OSD Control from the menu, then select Rotate OSD.
Turning on the monitor 1. Press the power button on the computer to turn it on. 2. Press the power button on the front of the monitor to turn it on. CAUTION: Burn-in image damage may occur on monitors that display the same static image on screen for a prolonged period of time.* To avoid burn-in image damage on the monitor screen, you should always activate a screen saver application or turn off the monitor when it is not in use for a prolonged period of time.
HP watermark and image retention policy The IPS monitor models are designed with IPS (In-Plane Switching) display technology which provides ultrawide viewing angles and advanced image quality. IPS monitors are suitable for a wide variety of advanced image quality applications. This panel technology, however, is not suitable for applications that exhibit static, stationary or fixed images for long periods of time without the use of screen savers.
Locating the rating labels The rating labels on the monitor provide the spare part number, product number, and serial number. You may need these numbers when contacting HP about the monitor model. The rating labels are located on the rear panel of the monitor display head. Installing a cable lock You can secure the monitor to a fixed object with an optional cable lock available from HP.
Downloading the monitor drivers After you determine that you need to update, you can install the .INF and .ICM files from the disc or download them. Installing from the disc To install the .INF and .ICM files on the computer from the disc: 1. Insert the disc in the computer optical drive. The disc menu is displayed. 2. View the HP Monitor Software Information file. 3. Select Install Monitor Driver Software. 4. Follow the on-screen instructions. 5.
A Support and troubleshooting Solving common problems The following table lists possible problems, the possible cause of each problem, and the recommended solutions. Problem Possible Cause Solution Screen is blank. Power cord is disconnected. Connect the power cord. Power button is turned off. Press the front panel power button. NOTE: If pressing the power button has no effect, press and hold the power button for 10 seconds to disable the power button lockout feature.
Product support For additional information on using your monitor, go to http://www.hp.com/support. Select your country or region, select Troubleshooting, and then enter your model in the search window and click the Go button. NOTE: The monitor user guide, reference material, and drivers are available at http://www.hp.com/ support. If the information provided in the guide does not address your questions, you can contact support. For U.S. support, go to http://www.hp.com/go/contactHP.
B Technical specifications NOTE: All specifications represent the typical specifications provided by HP's component manufacturers; actual performance may vary either higher or lower. E201 model Display 50.8 cm wide screen 20 inches wide screen Type TFT LCD Viewable Image Size 50.8 cm diagonal Tilt -5 to 30° Swivel 360° Maximum Weight (Unpacked) 5.00±0.25 kg 11.01±0.55 lbs Height (highest position) 43.47 cm 17.11 inches Height (lowest position) 31.87 cm 12.54 inches Depth 22.89 cm 9.
Typical Settings 25 watts Sleep 0.5 watts Switch Off 0.5 watts Input Terminal One VGA connector; one DVI connector; one DisplayPort connector (cable inclusion varies by region) E221 model Display 54.61 cm wide screen 21.5 inches wide screen Type TFT LCD Viewable Image Size 54.61 cm diagonal Tilt -5 to 30° Swivel 360° Maximum Weight (Unpacked) 5.30±0.25 kg 11.67±0.55 lbs Height (highest position) 46.00 cm 18.11 inches Height (lowest position) 33.37 cm 13.13 inches Depth 23.
Sleep 0.5 watts Switch Off 0.5 watts Input Terminal One VGA connector; one DVI connector; one DisplayPort connector (cable inclusion varies by region) E221i model Display 54.61 cm wide screen 21.5 inches wide screen Type IPS LCD Viewable Image Size 54.61 cm diagonal 21.5-inch diagonal Maximum Weight (Unpacked) 5.7 ± 0.25 kg 12.54 ± 0.55 lbs Height (highest position) 46.00 cm 18.12 inches Height (lowest position) 33.37 cm 13.13 inches Depth 23.7 cm 9.34 inches Width 50.9 cm 20.
E231 model Display 58.42 cm wide screen 23 inches wide screen Type TFT LCD Viewable Image Size 58.42 cm diagonal Tilt -5 to 30° Swivel 360° Maximum Weight (Unpacked) 5.90±0.25 kg 13.00±0.55 lbs Height (highest position) 47.00 cm 18.50 inches Height (lowest position) 34.33 cm 13.51 inches Depth 24.24 cm 9.54 inches Width 54.40 cm 21.
E231i/E231e models Display 58.42 cm wide screen 23 inches wide screen Type IPS LCD Viewable Image Size 58.42 cm diagonal 23–inch diagonal Maximum Weight (Unpacked) 6.4 ± 0.25 kg 14.10 ± 0.55 lbs Height (highest position) 47.00 cm 18.50 inches Height (lowest position) 34.33 cm 13.51 inches Depth 24.24 cm 9.54 inches Width 54.40 cm 21.
Dimensions (include base) Height (highest position) 51.7 cm 20.35 inches Height (lowest position) 37.9 cm 14.9 inches Depth 27.6 cm 10.87 inches Width 55.6 cm 21.
Height (highest position) 53.20 cm 20.94 inches Height (lowest position) 40.20 cm 15.83 inches Depth 27.85 cm 10.96 inches Width 64.20 cm 25.
Recognizing preset display resolutions The display resolutions listed below are the most commonly used modes and are set as factory defaults. This monitor automatically recognizes these preset modes and they will appear properly sized and centered on the screen. E201 model Preset Pixel Format Horz Freq (kHz) Vert Freq (Hz) 1 640 × 480 31.469 59.94 2 720 × 400 31.469 70.087 3 800 × 600 37.879 60.317 4 1024 × 768 48.363 60.004 5 1280 × 720 45.0 60.0 6 1280 × 1024 63.981 60.
Preset Timing Name Pixel Format Horz Freq (kHz) Vert Freq (Hz) 1 480p 720 × 480 31.469 60 2 576p 720 × 576 31.25 50 3 720p50 1280 × 720 37.5 50 4 720p60 1280 × 720 45 60 5 1080p50 1920 × 1080 56.25 50 6 1080p60 1920 × 1080 67.5 60 E221i model 30 Preset Pixel Format Horz Freq (kHz) Vert Freq (Hz) 1 640 × 480 31.469 59.940 2 720 × 400 31.469 70.087 3 800 × 600 37.879 60.317 4 1024 × 768 48.363 60.004 5 1280 × 720 45.00 59.94 6 1280 × 1024 63.
E231 model Preset Pixel Format Horz Freq (kHz) Vert Freq (Hz) 1 640 × 480 31.469 59.940 2 720 × 400 31.469 70.087 3 800 × 600 37.879 60.317 4 1024 × 768 48.363 60.004 5 1280 × 720 45.00 60.00 6 1280 × 1024 63.981 60.02 7 1440 × 900 55.935 59.887 8 1600 × 900 60.00 60.00 9 1680 × 1050 65.29 59.954 10 1920 × 1080 67.5 60.00 Preset Timing Name Pixel Format Horz Freq (kHz) Vert Freq (Hz) 1 480p 720 × 480 31.469 60 2 576p 720 × 576 31.
Preset Timing Name Pixel Format Horz Freq (kHz) Vert Freq (Hz) 1 480p 720 × 480 31.469 60 2 576p 720 × 576 31.25 50 3 720p50 1280 × 720 37.5 50 4 720p60 1280 × 720 45 60 5 1080p50 1920 × 1080 56.25 50 6 1080p60 1920 × 1080 67.5 60 E241i/E241e models 32 Preset Pixel Format Horz Freq (kHz) Vert Freq (Hz) 1 640 × 480 31.469 59.940 2 800 × 600 37.879 60.317 3 1024 × 768 48.363 60.004 4 1280 × 1024 63.981 60.02 5 1440 × 900 55.935 59.
E271i model Preset Pixel Format Horz Freq (kHz) Vert Freq (Hz) 1 640 × 480 31.469 59.940 2 800 × 600 37.879 60.317 3 1024 × 768 48.363 60.004 4 1280 × 720 45.00 59.94 5 1280 × 800 49.702 59.81 6 1280 × 1024 63.981 60.02 7 1366 × 768 47.712 59.79 8 1440 × 900 55.935 59.887 9 1600 × 900 55.935 59.887 10 1680 × 1050 65.29 59.954 11 1920 × 1080 67.5 60.00 Preset Timing Name Pixel Format Horz Freq (kHz) Vert Freq (Hz) 1 480p 720 × 480 31.
C Accessibility HP designs, produces, and markets products and services that can be used by everyone, including people with disabilities, either on a stand-alone basis or with appropriate assistive devices. Supported assistive technologies HP products support a wide variety of operating system assistive technologies and can be configured to work with additional assistive technologies. Use the Search feature on your device to locate more information about assistive features.
