Getting Started

Getting Started
Getting Started www.hp.com 15
Computer date and
time display is
incorrect.
RTC (real-time clock)
battery may need to
be replaced.
✎
Connecting
the computer
to a live AC
outlet
prolongs the
life of the
RTC battery.
First, reset the date and time
under Control Panel
(Computer Setup can also be
used to update the RTC date
and time). If the problem
persists, replace the RTC
battery. See the Hardware
Reference Guide on the
Documentation CD for
instructions on installing a new
battery, or contact an
authorized dealer or reseller for
RTC battery replacement.
Cursor will not move
using the arrow keys
on the keypad.
The Num Lock key
may be on.
Press the Num Lock key. The
Num Lock light should not be on
if you want to use the arrow
keys. The Num Lock key can
be disabled (or enabled) in
Computer Setup.
Cannot remove
computer cover or
access panel.
Smart Cover Lock,
featured on some
computers, is locked.
✎
This feature
is not
available
on all
models.
Unlock the Smart Cover Lock
using Computer Setup.
The Smart Cover FailSafe Key,
a device for manually disabling
the Smart Cover Lock, is
available from HP. You will
need the FailSafe Key in case of
forgotten password, power loss,
or computer malfunction.
Solving General Problems (Continued)
Problem Cause Solution