Getting Started

16 www.hp.com Getting Started
Getting Started
Poor performance is
experienced.
Processor is hot. 1. Make sure the airflow to
the computer is not
blocked. Leave a 4-inch
(10.2-cm) clearance at the
back of unit and above the
monitor to permit required
airflow.
2. Make sure the fans are
connected and working
properly (some fans only
operate when needed).
3. Make sure the processor
heatsink is installed
properly.
Hard drive is full. Transfer data from the hard
drive to create more space on
the hard drive.
Low on memory. Add more memory.
Hard drive
fragmented.
Defragment hard drive.
Program previously
accessed did not
release reserved
memory back to the
system.
Restart the computer.
Virus resident on the
hard drive.
Run virus protection program.
Too many
applications
running.
1. Close unnecessary
applications to free up
memory.
2. Add more memory.
Cause unknown. Restart the computer.
Solving General Problems (Continued)
Problem Cause Solution