Global Limited Warranty and Technical Support

2 www.hp.com
Unless otherwise stated, and to the extent permitted by local law, new HP Hardware
Products may be manufactured using new materials or new and used materials equivalent to
new in performance and reliability. HP may repair or replace HP Hardware Products (a) with
new or previously used products or parts equivalent to new in performance and reliability, or
(b) with equivalent products to an original product that has been discontinued. Replacement
parts are warranted to be free from defects in material or workmanship for ninety (90) days
or, for the remainder of the Limited Warranty Period of the HP Hardware Product they are
replacing or in which they are installed, whichever is longer.
During the Limited Warranty Period, HP will, at its discretion, repair or replace any
defective component. All component parts or hardware products removed under this
Limited Warranty become the property of HP. In the unlikely event that your HP Hardware
Product has recurring failures, HP, at its sole discretion, may elect to provide you with (a) a
replacement unit of HP's choosing that is the same or equivalent to your HP Hardware
Product in performance or (b) to give you a refund of your purchase price or lease payments
(less interest) instead of a replacement. This is your exclusive remedy for defective products.
Exclusions
HP DOES NOT WARRANT THAT THE OPERATION OF THIS PRODUCT WILL BE
UNINTERRUPTED OR ERROR-FREE. HP IS NOT RESPONSIBLE FOR DAMAGE
THAT OCCURS AS A RESULT OF YOUR FAILURE TO FOLLOW THE
INSTRUCTIONS INTENDED FOR THE HP HARDWARE PRODUCT.
This Limited Warranty does not apply to expendable or consumable parts and does not
extend to any product from which the serial number has been removed or that has been
damaged or rendered defective (a) as a result of accident, misuse, abuse, contamination,
improper or inadequate maintenance or calibration or other external causes; (b) by operation
outside the usage parameters stated in the user documentation that shipped with the product;
(c) by software, interfacing, parts or supplies not supplied by HP; (d) improper site
preparation or maintenance; (e) virus infection; (f) loss or damage in transit; or (g) by
modification or service by anyone other than (i) HP, (ii) an HP authorized service provider,
or (iii) your own installation of end-user replaceable HP or HP approved parts if available
for your product in the servicing country or region.
YOU SHOULD MAKE PERIODIC BACKUP COPIES OF THE DATA STORED ON
YOUR HARD DRIVE OR OTHER STORAGE DEVICES AS A PRECAUTION
AGAINST POSSIBLE FAILURES, ALTERATION, OR LOSS OF THE DATA. BEFORE
RETURNING ANY UNIT FOR SERVICE, BE SURE TO BACK UP DATA AND
REMOVE ANY CONFIDENTIAL, PROPRIETARY, OR PERSONAL INFORMATION.
HP IS NOT RESPONSIBLE FOR DAMAGE TO OR LOSS OF ANY PROGRAMS,
DATA, OR REMOVABLE STORAGE MEDIA. HP IS NOT RESPONSIBLE FOR THE
RESTORATION OR REINSTALLATION OF ANY PROGRAMS OR DATA OTHER
THAN SOFTWARE INSTALLED BY HP WHEN THE PRODUCT IS
MANUFACTURED.
Exclusive Remedy
TO THE EXTENT ALLOWED BY APPLICABLE LOCAL LAW, THESE TERMS AND
CONDITIONS CONSTITUTE THE COMPLETE AND EXCLUSIVE WARRANTY
AGREEMENT BETWEEN YOU AND HP REGARDING THE HP HARDWARE
PRODUCT YOU HAVE PURCHASED OR LEASED. THESE TERMS AND
CONDITIONS SUPERSEDE ANY PRIOR AGREEMENTS OR
REPRESENTATIONS-INCLUDING REPRESENTATIONS MADE IN HP SALES
LITERATURE OR ADVICE GIVEN TO YOU BY HP OR AN AGENT OR EMPLOYEE
OF HP-THAT MAY HAVE BEEN MADE IN CONNECTION WITH YOUR PURCHASE
OR LEASE OF THE HP HARDWARE PRODUCT. No change to the conditions of this
Limited Warranty is valid unless it is made in writing and signed by an authorized
representative of HP.
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