Network & Internet Communications Guide

2–4 www.hp.com Network & Internet Communications Guide
Internet Communications
4. To change the settings:
a. Click the Settings button. Type your password and click OK.
b. Click a category in the list, then drag the slider to set the
limits you want to use. Repeat this process for each category
you want to limit.
5. To disable Content Advisor:
a. Click the Disable button. Type your password and click OK.
b. A dialog box will inform you that Content Advisor has been
turned off. Click OK.
Solving Internet Access Problems
If you encounter Internet access problems, consult the ISP or refer to
the common causes and solutions listed in the following table.
Solving Internet Access Problems
Problem Cause Solution
Unable to connect to the
Internet.
Internet Service
Provider (ISP) account is
not set up properly.
Verify Internet settings or contact the
ISP for assistance.
Modem is not set up
properly.
Reconnect the modem. Verify the
connections are correct using the
quick setup documentation.
Web browser is not set
up properly.
Verify that the Web browser is
installed and set up to work with the
ISP.
Cable/DSL modem is
not plugged in.
Plug in cable/DSL modem. You
should see a “power” LED light on
the front of the cable/DSL modem.
Cable/DSL service is
not available or has
been interrupted due to
bad weather.
Try connecting to the Internet at a
later time or contact your ISP. (If the
cable/DSL service is connected, the
“cable” LED light on the front of the
cable/DSL modem will be on.)