Troubleshooting Guide
Table Of Contents
- Contents
- Computer Diagnostic Features
- Troubleshooting Without Diagnostics
- Safety and Comfort
- Before You Call for Technical Support
- Helpful Hints
- Solving General Problems
- Solving Power Supply Problems
- Solving Diskette Problems
- Solving Hard Drive Problems
- Solving MultiBay Problems
- Solving Display Problems
- Solving Audio Problems
- Solving Printer Problems
- Solving Keyboard and Mouse Problems
- Solving Hardware Installation Problems
- Solving Network Problems
- Solving Memory Problems
- Solving Processor Problems
- Solving CD-ROM and DVD Problems
- Solving Drive Key Problems
- Solving Internet Access Problems
- Solving Software Problems
- Contacting Customer Support
- POST Error Messages
- Password Security and Resetting CMOS
- Drive Protection System (DPS)
- Setting up Analog/Digital Audio Output
- Index
Troubleshooting Guide www.hp.com 1–11
Computer Diagnostic Features
Protecting the Software
To protect software from loss or damage, you should keep a backup
copy of all system software, applications, and related files stored on
the hard drive. See the operating system or backup utility
documentation for instructions on making backup copies of data files.
Restoring the Software
The Windows operating system and software can be restored to the
original state that they were when you purchased the computer by
using the Restore Plus! CD. See the documentation included with the
Restore Plus! CD for complete instructions on using this feature.