Troubleshooting Guide
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Diagnostics for Windows
Ĺńëč ðîăðŕěěŕ Diagnostics for Windows íĺ áűëŕ
ðĺäâŕðčňĺëüíî çŕăðóćĺíŕ, ěîćíî çŕăðóçčňü ŕęĺň
Diagnostics for Windows SoftPaq ńî ńëĺäóţůĺăî âĺá−óçëŕ:
http://www.hp.com/support
Âűîëíĺíčĺ ńëĺäóţůĺé îĺðŕöčč íĺîáőîäčěî ňîëüęî â ňîě
ńëó÷ŕĺ, ĺńëč ðîăðŕěěŕ äčŕăíîńňčęč çŕăðóćĺíŕ,
íî íĺ óńňŕíîâëĺíŕ.
1. Çŕęðîéňĺ âńĺ ðčëîćĺíč˙ Windows.
2. Óńňŕíîâčňĺ ðîăðŕěěó Diagnostics for Windows:
❏
 Windows XP íŕćěčňĺ ęíîęó Ďóńę č âűáĺðčňĺ
ęîěŕíäó Software Setup (íŕńňðîéęŕ ðîăðŕěěíîăî
îáĺńĺ÷ĺíč˙). Âűáĺðčňĺ ðîăðŕěěó Diagnostics for
Windows č íŕćěčňĺ ęíîęó Next (äŕëĺĺ), çŕňĺě
ńëĺäóéňĺ číńňðóęöč˙ě íŕ ýęðŕíĺ.
❏
Ĺńëč çíŕ÷îę «Software Setup» (óńňŕíîâęŕ ðîăðŕěěíîăî
îáĺńĺ÷ĺíč˙) îňńóňńňâóĺň íŕ ðŕáî÷ĺě ńňîëĺ čëč â ěĺíţ
«Ďóńę», çŕóńňčňĺ ðîăðŕěěó Setup čç ęŕňŕëîăŕ
C:\CPQAPPS\DIAGS čëč íŕćěčňĺ ęíîęó Ďóńę,
âűáĺðčňĺ ęîěŕíäó Âűîëíčňü č ââĺäčňĺ ńëĺäóţůóţ
ęîěŕíäíóţ ńňðîęó: C:\CPQAPPS\DIAGS\SETUP.
3. Íŕćěčňĺ ęíîęó Äŕëĺĺ, ÷ňîáű óńňŕíîâčňü ðîăðŕěěó
Diagnostics for Windows.
4. Ďî çŕâĺðřĺíčč óńňŕíîâęč ðîăðŕěěű áóäĺň âűäŕí çŕðîń
íŕ ĺðĺçŕăðóçęó ęîěüţňĺðŕ čëč îí áóäĺň ĺðĺçŕăðóćĺí
ŕâňîěŕňč÷ĺńęč. Ďðč î˙âëĺíčč çŕðîńŕ íŕćěčňĺ ęíîęó
Ăîňîâî, ÷ňîáű ĺðĺçŕóńňčňü ęîěüţňĺð, čëč ęíîęó
Îňěĺíŕ, ÷ňîáű âűéňč čç ðîăðŕěěű óńňŕíîâęč.
Äë˙ çŕâĺðřĺíč˙ óńňŕíîâęč ðîăðŕěěű äčŕăíîńňčęč
Diagnostics for Windows íĺîáőîäčěî ĺðĺçŕăðóçčňü
ęîěüţňĺð.
✎
Ĺńëč ňðĺáóĺňń˙ îáíîâčňü âĺðńčţ ðîăðŕěěű Diagnostics
for Windows, óńňŕíîâëĺííóţ íŕ ęîěüţňĺðĺ, îńëĺäíţţ
âĺðńčţ ôŕéëŕ SoftPaq ðîăðŕěěű Diagnostics for Windows
ěîćíî íŕéňč î ŕäðĺńó
http://www.hp.com/support
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