Desktop Management Guide (3rd Edition)

4 www.hp.com Desktop Management Guide
Desktop Management Guide
HP Client Manager
HP Client Manager is available free for all supported HP business
desktop, notebook, and workstation models. SSM is integrated into
HP Client Manager, and enables central tracking, monitoring, and
management of the hardware aspects of HP client systems. HP Client
Manager provides tight integration with HP Instant Support tools to
reduce hardware troubleshooting time. HP Instant support tools can
be used to run diagnostics, system health scan, active chat, access to
the HP Knowledgebase, as well as automated SoftPaq collection. HP
Client Manager also integrates with HP ProtectTools to identify,
inventory, and initialize TPM-enabled client systems.
HP Client Manager provides local alerting. Alerts, such as over-temp
condition, SMART drive failure warnings, and so forth, can be made
to appear on the local user’s machine. The Administrator now has
control over how alerts are handled locally at the client. The
Administrator can control whether the client user can turn alerts on
and off and what the user can do with an alert once it is received. The
Administrator can also choose which alerts, if any, are displayed at
the local HP client.
Use HP Client Manager to:
■ Get valuable hardware information such as CPU, memory, video,
and security settings
■ Monitor system health to fix problems before they occur
■ Automatically collect and remotely distribute SoftPaqs that will
update the hardware's BIOS, drivers, and security settings
■ Automate processes to quickly resolve hardware problems
HP Client Manager uses the same Altiris infrastructure as the other
Altiris client lifecycle management solutions. This design provides a
significant benefit for the IT staff, since only one infrastructure needs
to be setup and maintained. Since information is stored in one
database, you get complete and consistent inventory reports as well as
system health and security information. You use a single, consistent
console interface for scheduling and tracking progress of both
hardware and software management tasks for your client systems.
For more information on HP Client Manager, visit
http://h18000.www1.hp.com/im/client_mgr.html.