Troubleshooting Guide
1–2 www.hp.com
Óńňðîéńňâŕ îň äðóăč ðîčçâîäčňĺëč, ęîčňî íĺ ńĺ îääúðćŕň îň
HP, ěîćĺ äŕ íĺ áúäŕň îňęðčňč îň Diagnostics for Windows
(Äčŕăíîńňčęŕ çŕ Windows). Çŕčřĺňĺ, îňĺ÷ŕňŕéňĺ čëč îęŕćĺňĺ
číôîðěŕöč˙ňŕ, ăĺíĺðčðŕíŕ îň îěîůíŕňŕ ðîăðŕěŕ. Ňð˙áâŕ äŕ
čçúëíčňĺ ňĺńňîâĺ č äŕ čěŕňĺ îňĺ÷ŕňŕí îň÷ĺň ðĺäč äŕ
îçâúíčňĺ â öĺíňúðŕ çŕ îääðúćęŕ íŕ ęëčĺíňč.
Diagnostics for Windows ( Windows)
Í˙ęîč ęîěţňðč ńĺ ðîäŕâŕň ń ðĺäâŕðčňĺëíî çŕðĺäĺíŕ
ðîăðŕěŕ Diagnostics for Windows (Äčŕăíîńňčęŕ çŕ Windows),
íî íĺ číńňŕëčðŕíŕ. Ěîćĺ äŕ ńňĺ ˙ číńňŕëčðŕëč âčĺ çŕĺäíî
ń äðóăč ðîăðŕěč čëč í˙ęîé äðóă äŕ ăî ĺ íŕðŕâčë.
Çŕ äŕ ðŕçáĺðĺňĺ äŕëč ĺ číńňŕëčðŕíŕ ðîăðŕěŕňŕ Diagnostics
for Windows (Äčŕăíîńňčęŕ çŕ Windows):
1. Îňęðčéňĺ ěĺńňîîëîćĺíčĺňî íŕ čęîíčňĺ çŕ äčŕăíîńňčęŕ.
 Windows XP Home čëč Windows XP Professional čçáĺðĺňĺ
Start (Ńňŕðň) > Control Panel (Ęîíňðîëĺí ŕíĺë).
2. Ðŕçăëĺäŕéňĺ îęŕçŕíčňĺ â ęîíňðîëíč˙ ŕíĺë čęîíč.
❏
Ŕęî čěŕ čęîíč Configuration Record (Ńðŕâęŕ
çŕ ęîíôčăóðŕöč˙ňŕ) č Diagnostics for Windows
(Äčŕăíîńňčęŕ çŕ Windows), îěîůíŕňŕ ðîăðŕěŕ
ĺčíńňŕëčðŕíŕ.
❏
Ŕęî í˙ěŕ čęîíč Configuration Record (Ńðŕâęŕ
çŕ ęîíôčăóðŕöč˙ňŕ) č Diagnostics for Windows
(Äčŕăíîńňčęŕ çŕ Windows), îěîůíŕňŕ ðîăðŕěŕ
ěîćĺ äŕ ĺ çŕðĺäĺíŕ, íî íĺ ĺ číńňŕëčðŕíŕ.










