Troubleshooting Guide

2–18 www.hp.com Troubleshooting Guide
Troubleshooting Without Diagnostics
Nonsystem disk/NTLDR
missing message.
(continued)
Hard drive boot has
been disabled in
Computer Setup.
Enter Computer Setup and enable
the hard drive in Integrated
Peripherals > South OnChip
IDE Device > OnChip IDE
Channel 0 or 1.
Or
Enter Computer Setup and enable
the hard drive in Integrated
Peripherals > South OnChip
PCI Device > Onboard Chip
SATA.
Bootable hard drive is
not attached as first in a
multi-hard drive
configuration.
If attempting to boot from an IDE
hard drive, ensure it is attached as
Primary Device 0. If attempting to
boot from a SATA hard drive,
ensure it is attached to SATA 0.
Computer will not start. Hard drive is damaged. Observe if the front panel Power
LED is blinking RED and if any
beeps are heard. See Appendix A,
“POST Error Messages” to
determine possible causes for the
blinking red and beep codes.
See the Worldwide Limited
Warranty for terms and conditions.
Computer seems to be
locked up.
Program in use has
stopped responding to
commands.
Attempt the normal Windows “Shut
Down” procedure. If this fails, press
the power button for four or more
seconds to turn off the power. To
restart the computer, press the
power button again.
Solving Hard Drive Problems (Continued)
Problem Cause Solution