Troubleshooting Guide

2–26 www.hp.com Troubleshooting Guide
Troubleshooting Without Diagnostics
Noise or no sound comes
out of the speakers or
headphones.
Computer may not be
detecting the correct
speaker/headphone
type or output or
analog-to-digital
auto-sense is not
engaged.
1. If you are using digital speakers
that have a stereo jack and
want the system to auto-switch
to digital, use a stereo-to-mono
adapter to properly engage the
auto-sense feature.
2. If a stereo-to-mono adapter
is not available, use the
multimedia device properties
to manually switch the audio
signal from analog to digital.
3. If the headphones have a mono
jack, use the multimedia device
properties to switch the system
to analog out.
For information on how to change
the Audio Output Mode, see
Appendix C, “Setting up
Analog/Digital Audio Output.”
✎
If you set digital as the Output Mode, the internal speaker and external analog
speakers will no longer output audio until you switch back to an auto-sense or
analog mode.
If you set analog as the Output Mode, external digital speakers will not function
until you change the output mode back to an auto-sense or digital mode.
See Appendix C, “Setting up Analog/Digital Audio Output” for additional
information.
Computer appears to be
locked up while recording
audio.
The hard disk may be
full.
Before recording, make sure there is
enough free space on the hard disk.
You can also try recording the
audio file in a compressed format.
Solving Audio Problems (Continued)
Problem Cause Solution