Troubleshooting Guide

Troubleshooting Guide www.hp.com Index–1
A
audible codes A–5
audio output
D–1
audio problems
2–24
B
battery, replacing 2–6
beep codes
A–5
blank screen
2–19
C
CD-ROM or DVD problems 2–40
CMOS
backing up B–6
clearing and resetting B–3
switch B–4
Configuration Record Utility
installing 1–10
overview 1–9
running 1–10
Customer Support 2–2, 2–47
D
date and time display 2–6
Diagnostics for Windows
detecting 1–2
installing 1–3
menu bar 1–5
overview 1–1
running tests 1–6
tool bar 1–5
diskette problems 2–13
Drive Key problems
2–42
E
error codes A–1
F
flashing LEDs A–5
G
general problems 2–6
H
hard drive problems 2–16
hardware installation problems
2–30
helpful hints
2–4
I
Internet access problems 2–43
K
keyboard
solving problems 2–28
testing 2–4
L
LEDs
blinking power A–5
blinking PS/2 keyboard A–5
M
memory
solving problems 2–37
monitor
blank screen 2–19
blurry video 2–21, 2–22
checking connections 2–5
dim characters 2–21
monitor problems 2–19
mouse problems
2–28
N
network problems 2–33
Index