Troubleshooting Guide

1–2 www.hp.com  µ µ
    
×ñçóéìïðïéÞóôå ôï Diagnostics for Windows ãéá íá êáèïñßóåôå
áí üëåò ïé óõóêåõÝò ðïõ Ý÷ïõí ôïðïèåôçèåß óôïí õðïëïãéóôÞ
áíáãíùñßæïíôáé áðü ôï óýóôçìá êáé ëåéôïõñãïýí êáíïíéêÜ.
Ç åêôÝëåóç åëÝã÷ùí åßíáé ðñïáéñåôéêÞ
áëëÜ óõíéóôÜôáé ìåôÜ
ôçí ôïðïèÝôçóç Þ ôç óýíäåóç ìéáò êáéíïýñéáò óõóêåõÞò.
ÓõóêåõÝò ôñßôùí êáôáóêåõáóôþí ðïõ äåí õðïóôçñßæïíôáé
áðü ôçí HP, ìðïñåß íá ìçí åíôïðéóôïýí áðü ôï Diagnostics
for Windows. Ãéá íá áðïèçêåýóåôå, íá åêôõðþóåôå Þ íá
åìöáíßóåôå ôéò ðëçñïöïñßåò ðïõ äçìéïõñãïýíôáé áðü ôï
âïçèçôéêü ðñüãñáììá. Èá ðñÝðåé íá åêôåëÝóåôå åëÝã÷ïõò êáé íá
Ý÷åôå ôçí åêôõðùìÝíç áíáöïñÜ äéáèÝóéìç ðñéí ôçëåöùíÞóåôå
óôï êÝíôñï õðïóôÞñéîçò ðåëáôþí.
µ  Diagnostics for Windows
ÏñéóìÝíïé õðïëïãéóôÝò äéáôßèåíôáé ìå ôï âïçèçôéêü
ðñüãñáììá Diagnostics for Windows ðñïöïñôùìÝíï, áëëÜ
ü÷é ðñïåãêáôåóôçìÝíï. Ìðïñåß íá ôï åß÷áôå åãêáôáóôÞóåé
ðáëáéüôåñá ìáæß ìå Üëëá âïçèçôéêÜ ðñïãñÜììáôá Þ ìðïñåß
íá åß÷å åãêáôáóôáèåß áðü Üëëï ÷ñÞóôç.
Ãéá íá êáèïñßóåôå áí ôï Diagnostics for Windows åßíáé
åãêáôåóôçìÝíï:
1. Ìåôáâåßôå óôçí ôïðïèåóßá ôùí åéêïíéäßùí Diagnostics
(ÄéáãíùóôéêÜ). Óôá Windows XP Home Þ Windows XP
Professional, åðéëÝîôå Start (¸íáñîç) > Control Panel
(Ðßíáêáò ÅëÝã÷ïõ).
2. Äåßôå ôá åéêïíßäéá ðïõ åìöáíßæïíôáé óôïí Ðßíáêá ÅëÝã÷ïõ.
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ÅÜí óå áõôÜ ðåñéëáìâÜíïíôáé åéêïíßäéá Configuration
Record êáé Diagnostics for Windows, ôï âïçèçôéêü
ðñüãñáììá Diagnostics for Windows åßíáé åãêáôåóôçìÝíï.
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ÅÜí óå áõôÜ äåí ðåñéëáìâÜíïíôáé åéêïíßäéá
Configuration Record êáé Diagnostics for Windows, ôï
âïçèçôéêü ðñüãñáììá Diagnostics for Windows ìðïñåß
åßíáé öïñôùìÝíï, áëëÜ ü÷é åãêáôåóôçìÝíï.