Troubleshooting Guide

Troubleshooting Guide www.hp.com A–9
POST Error Messages
1155-Serial Port
Address Conflict
Detected
Both external and
internal serial ports are
assigned to same IRQ.
1. Remove any serial port expansion
cards.
2. Clear CMOS. (See Appendix B,
“Password Security and Resetting
CMOS.”)
3. Reconfigure card resources and/or
run Computer Setup or Windows
utilities.
1201-System Audio
Address Conflict
Detected
Device IRQ address
conflicts with another
device.
Enter Computer Setup and reset the IRQ in
Advanced > Onboard Devices.
1202-MIDI Port
Address Conflict
Detected
Device IRQ address
conflicts with another
device.
Enter Computer Setup and reset the IRQ in
Advanced > Onboard Devices.
1203-Game Port
Address Conflict
Detected
Device IRQ address
conflicts with another
device.
Enter Computer Setup and reset the IRQ in
Advanced > Onboard Devices.
1720-SMART Hard
Drive Detects
Imminent Failure
Hard drive is about
to fail. (Some hard drives
have a hard drive
firmware patch that will
fix an erroneous error
message.)
1. Determine if hard drive is giving
correct error message. Enter
Computer Setup and run the Drive
Protection System test under
Storage > DPS Self-test.
2. Apply hard drive firmware patch
if applicable. (Available at
www.hp.com/support.)
3. Back up contents and replace hard
drive.
1785-MultiBay
incorrectly installed
(for integrated MultiBay/
USDT systems)
1. MultiBay device not
properly seated.
2. MultiBay riser not
properly seated.
1. Ensure the MultiBay device is fully
inserted.
2. Ensure the MultiBay riser is properly
seated.
Numeric Codes and Text Messages (Continued)
Code/Message Probable Cause Recommended Action