Troubleshooting Guide

Troubleshooting Guide www.hp.com A–13
POST Error Messages
Red Power LED
flashes two times,
once every second,
followed by a two
second pause.
Beeps stop after
fifth iteration but
LEDs continue until
problem is solved.
2 Processor thermal
protection
activated:
A fan may be
blocked or not
turning.
OR
The heatsink/fan
assembly is not
properly attached
to the processor.
1. Ensure that the computer air vents
are not blocked and the processor
cooling fan is running.
2. Open hood, press power button,
and see if the processor fan spins. If
the processor fan is not spinning,
make sure the fan's cable is
plugged onto the system board
header. Ensure the fan is
fully/properly seated or installed.
3. If fan is plugged in and seated
properly, but is not spinning, then
replace processor fan.
4. Reseat processor heatsink and
verify that the fan assembly is
properly attached.
5. Contact an authorized reseller or
service provider.
Red Power LED
flashes three times,
once every second,
followed by a two
second pause.
Beeps stop after
fifth iteration but
LEDs continue until
problem is solved.
3 Processor not
installed (not an
indicator of bad
processor).
1. Check to see that the processor is
present.
2. Reseat the processor.
Diagnostic Front Panel LEDs and Audible Codes (Continued)
Activity Beeps Possible Cause Recommended Action