Getting Started HP Elite Slice
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iv About This Book
Table of contents 1 Getting Started in Windows 7 ......................................................................................................................... 1 Activating and customizing the software .............................................................................................................. 1 Activating the Windows operating system ......................................................................................... 1 Downloading Windows 7 updates ........................
Blink or beep codes: Interpreting POST diagnostic rear panel LEDs and audible codes .................................................................................................................. 17 HP Support Assistant ...................................................................................................... 17 Using HP PC Hardware Diagnostics ................................................................................ 17 Downloading HP PC Hardware Diagnostics (UEFI) to a USB device ....
1 Getting Started in Windows 7 Windows 7 is not preinstalled on the computer. However, Windows 7 drivers are available if you want to install Windows 7 images. Windows 7 does not support the embedded TPM 2.0. You can download a hotfix from Microsoft to add support or downgrade to TPM 1.2. Activating and customizing the software If your computer was not shipped with a Windows® operating system, some portions of this documentation do not apply.
In Windows 7, if prompted for the i386 directory, replace the path specification with C:\i386, or use the Browse button in the dialog box to locate the i386 folder. This action points the operating system to the appropriate drivers. Obtain the latest support software, including support software for the operating system, from http://www.hp.com/support. Select your country and language, select Download drivers and software (and firmware), enter the model number of the computer, and press Enter.
NOTE: If the computer does not go through a normal shutdown, the enabled settings will not work. S5 Maximum Power Savings. When set to “enable,” the computer is configured to be under 0.5 W when in the off state. To accomplish this lower power level, most wake sources are disabled and some auxiliary power is turned off. Power On from Keyboard. When set to “enable,” the two rear type A USB ports remain powered when the system is off (S4 or S5). Press any key on the keyboard to turn the computer on.
● If the system does not boot, press and hold any key. If the system beeps, then the keyboard is operating correctly. ● Check all cable connections for loose connections or incorrect connections. ● Wake the computer by pressing any key on the keyboard or pressing the power button. If the system remains in sleep mode, shut down the computer by pressing and holding the power button for at least four seconds. Then press the power button again to restart the computer.
a. Connected USB drive NOTE: To download the HP PC Hardware Diagnostics (UEFI) tool to a USB drive, see Downloading HP PC Hardware Diagnostics (UEFI) to a USB device on page 5. 3. b. Hard drive c. BIOS When the diagnostic tool opens, select the type of diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostic test, press esc.
— Use a different network cable to connect your computer to the network. — Connect a different computer with a different cable to the network. If your problem is not resolved, the network jack on your computer or the network wall jack might be faulty. ● If you recently added new hardware, remove the hardware. ● If you recently installed new software, uninstall the software. ● Boot the computer to Safe Mode to see if it will boot without all of the drivers loaded. To boot to Safe Mode: 1.
This section provides information about the following processes: ● Creating recovery media and backups ● Restoring and recovering your system NOTE: This section describes an overview of backing up, restoring, and recovering options. For more details about the Windows Backup and Restore tools provided, see Help and Support. To access Help and Support, select Start > Help and Support. Recovery after a system failure is only as good as your most recent backup. 1.
● If you are creating recovery discs, be sure to use high-quality discs. It is normal for the system to reject defective discs. You will be prompted to insert a new blank disc to try again. ● The number of discs in the recovery-disc set depends on your computer model (typically 3 to 6 DVDs). The Recovery Media Creation program tells you the specific number of blank discs needed to make the set.
To create recovery discs, your computer must have a DVD writer. Use any of the following types of discs (purchased separately): DVD+R, DVD+R DL, DVD-R, DVD-R DL, or DVD±RW. The discs you use will depend on the type of optical drive you are using. Creating recovery discs NOTE: The Windows 7 operating system DVD can be created only once. The option to create that media will not be available after you create a Windows DVD. To create the Windows DVD: 1.
System Restore If you have a problem that might be due to software that you installed on your computer, or if you want to restore the system to a previous state without losing any personal information, use System Restore to return the computer to a previous restore point. NOTE: Always use this System Restore procedure before you use the System Recovery feature. To start System Restore: 1. Close all open programs. 2. Click the Start button, right-click Computer, and then click Properties. 3.
● If Security and Protection is listed, continue with step 5. ● If Productivity and Tools is listed, follow the steps in System Recovery when Windows is not responding on page 11. 5. Click Security and Protection, click Recovery Manager, and then click Recovery Manager. If prompted, click Yes to allow the program to continue. 6. Under I need help immediately, click System Recovery. 7. Select Yes, and then click Next. Your computer restarts. 8.
3. Disconnect all peripheral devices from the computer except the monitor, keyboard, and mouse. 4. Press the power button to turn on the computer, and press Esc as the computer is powering on to display the startup menu. 5. Use the arrow keys to select the boot menu, and press Enter. Use the arrow keys to select the location where the recovery media is inserted (USB or DVD). Press Enter to boot from that device. 6.
6. Select Install now. 7. Follow the on-screen instructions. After the repair is completed: 1. Eject the Windows 7 operating system DVD and then insert the Driver Recovery DVD. 2. Follow the on-screen instructions to install the Hardware Enabling Drivers first, and then install Recommended Applications.
2 Getting Started in Windows 10 Activating and customizing the software Additional information is available in online help after you activate the operating system. NOTE: Be sure that there is a 10.2 cm (4 inch) clearance at the back of the unit and above the monitor to permit the required airflow. Activating the Windows Operating System The first time you turn on the computer, the operating system is set up and activated automatically. This process takes about 5 to 10 minutes.
Turning off the computer To properly turn off the computer, shut down the operating system software. ▲ Click the Start icon, click the Power icon, and then select Shut down. – or – From the taskbar, type settings, select Settings, type shut, and then click Turn off your PC. Finding more information NOTE: Some or all of the following documents are available on the computer hard drive.
NOTE: This feature is not available when S5 Maximum Power Savings is enabled. This feature requires that Power On from Keyboard is set to “enable.” When Power On from Keyboard or Power On from Cover Buttons is enabled, After Power Loss is changed to Power On. This means that if the computer loses power, when the power comes back on, the computer automatically turns on. The computer can then be shut down normally to restore the original power-on setting.
● Be sure that all the needed device drivers have been installed. For example, if you are using a printer, you need a driver for that printer model. ● Remove any bootable media (CD/DVD or USB device) from the system before turning it on. ● If you have installed an operating system other than the factory-installed operating system, check to be sure that it is supported on the system. CAUTION: When the computer is plugged into an AC power source, there is always voltage applied to the system board.
To start HP PC Hardware Diagnostics (UEFI), follow these steps: 1. Turn on or restart the computer, and quickly press esc. 2. Press f2. The BIOS searches three places for the diagnostic tools, in the following order: a. Connected USB drive NOTE: To download the HP PC Hardware Diagnostics (UEFI) tool to a USB drive, see Downloading HP PC Hardware Diagnostics (UEFI) to a USB device on page 18. 3. b. Hard drive c.
● Check the power LED on the rear of the computer to see if it is flashing and listen for a series of beeps emanating from the computer. The flashing lights and/or beeps are error codes that will help you diagnose the problem. Refer to the Maintenance and Service Guide (English only) for details. ● If the screen is blank, plug the monitor into a different video port on the computer if one is available. Or, replace the monitor with a monitor that you know is functioning properly.
● Creating recovery media and backups ● Restoring and recovering your system For additional information, refer to Help and Support. ▲ Type help in the taskbar search box, and then select Help and Support. Creating recovery media and backups The following methods of creating recovery media and backups are available on select products only. Choose the method according to your computer model. ● Use HP Recovery Manager to create HP Recovery media after you successfully set up the computer.
directly to a USB port on the computer; the drive cannot be connected to a USB port on an external device, such as a USB hub. If you cannot create DVD media yourself, you can obtain recovery discs for your computer from HP. See the Worldwide Telephone Numbers booklet included with the computer. You can also find contact information on the HP website. Go to http://www.hp.com/ support, select your country or region, and follow the on-screen instructions.
● On select products, if you want to recover the computer's original factory partition and content, or if you have replaced the hard drive, you can use the Factory Reset option of HP Recovery media. For more information, see Recovering using HP Recovery Manager on page 22. ● On select products, if you want to remove the Recovery partition to reclaim hard drive space, HP Recovery Manager offers the Remove Recovery Partition option.
1. Type recovery in the taskbar search box, select Recovery Manager, and then select HP Recovery Environment. - or Press f11 while the computer boots, or press and hold f11 as you press the power button. 2. Select Troubleshoot from the boot options menu. 3. Select Recovery Manager, and select System Recovery, and then follow the on-screen instructions. Using HP Recovery media to recover You can use HP Recovery media to recover the original system.
3 Accessibility HP designs, produces, and markets products and services that can be used by everyone, including people with disabilities, either on a stand-alone basis or with appropriate assistive devices. Supported assistive technologies HP products support a wide variety of operating system assistive technologies and can be configured to work with additional assistive technologies. Use the Search feature on your device to locate more information about assistive features.
