HP Elite x2 1011 G1 Maintenance and Service Guide IMPORTANT! This document is intended for HP authorized service providers only.
© Copyright 2015 Hewlett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Core are U.S. registered trademarks of Intel Corporation. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice.
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the device, do not place the device directly on your lap or obstruct the device air vents. Use the device only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow. Also, do not allow the AC adapter to contact the skin or a soft surface, such as pillows or rugs or clothing, during operation.
iv Safety warning notice
Table of contents 1 Product description ....................................................................................................................................... 1 2 External component identification ................................................................................................................. 5 Slate edge components .........................................................................................................................................
Fan ....................................................................................................................................................................... 43 Volume button board .......................................................................................................................................... 44 Docking connector board ....................................................................................................................................
Choosing MultiBoot preferences ...................................................................................................... 92 Setting a new boot order in Slate Setup ........................................................................ 92 Dynamically choosing a boot device using the f9 prompt ............................................. 92 Setting a MultiBoot Express prompt ..............................................................................
Index ...........................................................................................................................................................
1 Product description Category Description Product Name HP Elite x2 1011 G1 Processor ● Intel® Core™ i7 M-5Y71 processor ● Intel Core i5 M-5Y51 processor ● Intel Core i3 M-5Y10c processor Chipset Intel soldered-on chipset (SoC) Graphics Intel HD unified memory architecture (UMA) Graphics Panel 11.6-in, TouchScreen, full-high definition (FHD), BrightView (BV), (1920×1080), in-plane switching (IPS), 50% CG, typical brightness 400 nits, eDP 1.3, ultra-slim with and without digitizer 11.
Category Description Wireless (continued) Support for the following WLAN modules: ● Intel Tri Band Wireless-AC 17265 802.11a/b/g/n/ac 2×2 and Bluetooth 4.0 + WiGig Combo Adapter ● Intel Dual Band Wireless-AC 7265 802.11a/b/g/n/ac 2×2 WiFi and Bluetooth 4.0 Combo Adapter ● Intel Dual Band Wireless-AN 7265 802.11a/b/g/n 2×2 and Bluetooth 4.0 Combo Adapter Integrated wireless personal area network (WPAN) options supported only through Bluetooth 4.
Category Description Support for the following batteries: Keyboard base: 6-cell, 21-WHr, 0.95-AHr, LI battery (includes cable) Slate: 2-cell, 33-WHr, 4.56-AHr, LI battery (includes cable) Security Fingerprint reader Trusted Platfom Module (TPM) 1.2 / 2.0 (Infineon, soldered) Integrated Smart card reader (active) Full-volume encryption Preboot authentication (password, smart card) Operating system Preinstalled: ● Windows 8.1 Chinese 64-bit (available only with PRC country Loc) ● Windows 8.
Category Serviceability 4 Chapter 1 Product description Description ● Windows 8 Multi-language 64-bit ● Windows 8 Professional 64-bit ● Windows 7 Enterprise 64-bit ● Windows 7 Enterprise 32-bit ● Windows 7 Professional 32-bit End user replaceable parts: AC adapter
2 External component identification Slate edge components Item Component Description (1) Internal microphone Record sound. (2) Vents Enable airflow to cool internal components. NOTE: The slate fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. (3) Rear-facing webcam Records video and captures photographs. Some models allow you to video conference and chat online using streaming video.
Item Component Description (9) Docking/adapter port Connects the slate to the keyboard, or as a slate only, connects an optional adapter. (10) Audio-out (headphone)/Audio-in (microphone) jack Connects optional powered stereo speakers, headphones, earbuds, a headset, or a television audio cable. Also connects an optional headset microphone. This jack does not support optional microphone-only devices.
Item Component Description NOTE: For select models, the Intel Rapid Start Technology feature is enabled at the factory. Rapid Start Technology allows your slate to resume quickly from inactivity. To learn more about your power settings, see your power options. From the Start screen, type power, select Power and sleep settings, and then select Power and sleep from the list of applications.
Slate display components Item Component Description (1) WLAN antenna* Sends and receives wireless signals to communicate with WLANs. (2) WWAN antennas (2)* Send and receive wireless signals to communicate with WWANs. (3) Webcam light On: The webcam is in use. (4) Front-facing webcam Records video and captures photographs. Some models allow you to video conference and chat online using streaming video.
Keyboard base Item Component Description (1) Alignment posts (2) Align and attach the slate to the keyboard. (2) Docking connector Connects the slate to the keyboard. CAUTION: To prevent damage to the docking connector, do not touch the connector when the slate is detached from the keyboard. (3) Release latch Releases the slate from the keyboard. To release the slate, press the release latch.
Keys Item Component Description (1) esc key Displays system information when pressed in combination with the fn key. (2) Function keys Execute frequently used system functions when pressed in combination with the fn key. NOTE: Function keys do not display or function from the on-screen slate keyboard. (3) num lock key Turns the embedded numeric keypad on and off when pressed in combination with the fn key.
Lights Item Component Description (1) Caps lock light On: Caps lock is on, which switches the keys to all capital letters. (2) TouchPad light ● On: The TouchPad is off. ● Off: The TouchPad is on. ● Amber: Slate sound is off. ● Off: Slate sound is on. ● Amber: microphone sound is off. ● Off: microphone sound is on.
TouchPad 12 Item Component Description (1) TouchPad zone Moves the pointer and selects or activates items on the screen. (2) Left TouchPad button Functions like the left button on an external mouse. (3) Right TouchPad button Functions like the right button on an external mouse.
Left side Item Component Description (1) Volume button Controls speaker volume on the slate. ● To increase speaker volume, press the + edge of the button. ● To decrease speaker volume, press the – edge of the button. (2) LCD rotation lock button Locks orientation of the display, preventing automatic rotation. (3) Docking/adapter port Connects the slate to the keyboard, or as a slate only, connects an optional adapter. (4) USB 3.
Right side Item Component Description (1) Internal microphone Records sound. (2) Power button ● When the slate is off, press the button to turn on the slate. ● When the slate is on, press the button briefly to initiate Sleep. ● When the slate is in the Sleep state, press the button briefly to exit Sleep. ● When the slate is in Hibernation, press the button briefly to exit Hibernation. CAUTION: Pressing and holding down the power button will result in the loss of unsaved information.
Item Component Description (5) SIM/SD card release access A pinhole for use in ejecting the door covering the SIM and SD card slots. (6) USB 3.0 charging (powered) port Connects an optional USB device, such as a keyboard, mouse, external drive, printer, scanner or USB hub. Standard USB ports will not charge all USB devices or will charge using a low current. Some USB devices require power and require you to use a powered port.
3 Illustrated parts catalog NOTE: HP continually improves and changes product parts. For complete and current information on supported parts for your slate, go to http://partsurfer.hp.com, select your country or region, and then follow the on-screen instructions. Locating the product name, serial number, product number, warranty information, and model name The product name (1), serial number (2), product number (3), warranty information (4), and model name (5) are located on the bottom of the slate.
Slate major components Item Component (1) 11.6-in, TouchScreen display panel assembly: (2) Spare part number FHD, BV, (1920×1080), IPS, 50% CG, typical brightness 400 nits, eDP 1.3, ultra-slim with digitizer 793736-001 FHD, BV, (1920×1080), IPS, 50% CG, typical brightness 400 nits, eDP 1.3, ultra-slim without digitizer 804352-001 HD, BV, (1366×768), IPS, 50% CG, typical brightness 400 nits, eDP 1.
Item Component Spare part number (3) Volume button board bracket: Included in the Slate Bracket Kit, spare part number 793728-001. (4) Heat sink (includes replacement thermal material) 793726-001 (5) Front-facing webcam (includes double-sided adhesive): Included in the Webcam Kit, spare part number 793724-001. 750549-005 NOTE: The front-facing webcam spare part kit does not include the front-facing webcam cable.
Item (13) Component Spare part number Equipped with an Intel Core i5 M-5Y51 processor, 8.0-GB of system memory, and the Windows 8 Professional operating system 805070-601 Equipped with an Intel Core i5 M-5Y51 processor, 8.0-GB of system memory, and the Windows 8 Standard operating system 805070-501 Equipped with an Intel Core i5 M-5Y51 processor, 8.0-GB of system memory, and a nonWindows 8 operating system 805070-001 Equipped with an Intel Core i5 M-5Y51 processor, 4.
Item (23) Component Spare part number For use in Japan 806251-001 For use in North America 805067-001 Docking connector board 793731-001 NOTE: The docking connector board spare part kit does not include the docking connector board cable. The docking connector board cable is included in the Slate Cable Kit, spare part number 793721-001. 20 (24) Audio jack board (includes cable) (25) Docking connector board cable: Included in the Slate Cable Kit, spare part number 793721-001.
Keyboard base Item Description (1) Keyboard (includes keyboard cable and keyboard backlight cable): Spare part number For use in Belgium 793738-A41 For use in Brazil 793738-201 For use in Bulgaria 793738-261 For use in Canada 793738-DB1 For use in the Czech Republic and Slovakia 793738-FL1 For use in Denmark 793738-081 For use in France 793738-051 For use in Germany 793738-041 Keyboard base 21
Item Description Spare part number For use in Greece 793738-151 For use in Hungary 793738-211 For use in Iceland 793738-DD1 For use in India 793738-D61 For use in Israel 793738-BB1 For use in Italy 793738-061 For use in Japan 793738-291 For use in Latin America 793738-161 For use in the Netherlands 793738-B31 For use in North Africa 793738-FP1 For use in Portugal 793738-131 For use in Romania 793738-271 For use in Russia 793738-251 For use in Saudi Arabia 793738-171 For use in
Item Description Spare part number NOTE: The smart card reader board spare part kit does not include the smart card reader board cable. The smart card reader board cable is included in the Keyboard Base Cable Kit, spare part number 793721-001. (7) Battery, 6-cell, 21-WHr, 0.
Component ● Front-facing webcam cable ● Rear-facing webcam cable ● TouchScreen cable ● Volume button board cable Digitizer pen Spare part number 804346-001 Travel keyboard: 24 For use in Belgium 800577-A41 For use in Brazil 800577-201 For use in Bulgaria 800577-261 For use in the Czech Republic and Slovakia 800577-FL1 For use in Denmark 800577-081 For use in France 800577-051 For use in Germany 800577-041 For use in Greece 800577-151 For use in Hungary 800577-211 For use in Ic
Component Spare part number For use in Thailand 800577-281 For use in Turkey 800577-141 For use in the United Kingdom and Singapore 800577-031 For use in the United States 800577-001 Plastics Kit for use on the slate, includes: 804347-001 ● Power button actuator ● Rotate lock button actuator ● SD card/SIM cover ● Volume button actuator Power cord, 3-pin, black, 1.
Component Spare part number For use in Israel 755530-BB1 For use in Italy 755530-061 For use in Japan 755530-291 For use in North America 755530-001 For use in the People's Republic of China 755530-AA1 For use in South Africa 755530-AR1 For use in South Korea 755530-AD1 For use in Switzerland 755530-111 For use in Taiwan 755530-AB1 For use in Thailand 755530-201 For use in the United Kingdom and Singapore 755530-031 Power cord, 2-pin, black, 1.
4 Removal and replacement preliminary requirements Tools required You will need the following tools to complete the removal and replacement procedures: ● Flat-bladed screw driver ● Magnetic screw driver ● Phillips P0 screw driver Service considerations The following sections include some of the considerations that you must keep in mind during disassembly and assembly procedures.
An electronic device exposed to ESD may not be affected at all and can work perfectly throughout a normal cycle. Or the device may function normally for a while, then degrade in the internal layers, reducing its life expectancy. CAUTION: To prevent damage to the slate when you are removing or installing internal components, observe these precautions: Keep components in their electrostatic-safe containers until you are ready to install them.
Packaging and transporting guidelines Follow these grounding guidelines when packaging and transporting equipment: ● To avoid hand contact, transport products in static-safe tubes, bags, or boxes. ● Protect ESD-sensitive parts and assemblies with conductive or approved containers or packaging. ● Keep ESD-sensitive parts in their containers until the parts arrive at static-free workstations. ● Place items on a grounded surface before removing items from their containers.
Equipment guidelines Grounding equipment must include either a wrist strap or a foot strap at a grounded workstation. ● When seated, wear a wrist strap connected to a grounded system. Wrist straps are flexible straps with a minimum of one megohm ±10% resistance in the ground cords. To provide proper ground, wear a strap snugly against the skin at all times. On grounded mats with banana-plug connectors, use alligator clips to connect a wrist strap.
5 Removal and replacement procedures – slate NOTE: This chapter provides removal and replacement procedures for Authorized Service Provider only components. Components described in this chapter should only be accessed by an authorized service provider. Accessing these components can damage the slate or void the warranty. There are as many as 45 screws that must be removed, replaced, and/or loosened when servicing the slate. Make special note of each screw size and location during removal and replacement.
Display panel assembly Description Spare part number 11.6-in, TouchScreen, FHD, BV, (1920×1080), IPS, 50% CG, typical brightness 400 nits, eDP 1.3, ultraslim with digitizer display panel assembly 793736-001 11.6-in, TouchScreen, FHD, BV, (1920×1080), IPS, 50% CG, typical brightness 400 nits, eDP 1.3, ultraslim without digitizer display panel assembly 804352-001 11.6-in, TouchScreen, HD, BV, (1366×768), IPS, 50% CG, typical brightness 400 nits, eDP 1.
4. Lift the bottom edge (4) of the display panel assembly until it separates from the bottom cover. 5. Release the zero insertion force (ZIF) connector (1) to which the TouchScreen board cable is attached, and then disconnect the TouchScreen board cable from the system board. 6. Release the adhesive strip (2) that secures the display panel cable connector to the system board. 7. Disconnect the display panel cable (3) from the system board. 8.
9. Remove the display panel assembly (5). CAUTION: Before turning the display panel upside down, make sure the work surface is clear of tools, screws, and any other foreign objects. Failure to follow this caution can result in damage to the display panel assembly. 10. If it is necessary to replace the display panel cable: 34 a. Turn the display panel assembly upside down with the docking connector toward you. b.
d. Remove the display panel cable (3). The display panel cable is available using spare part number 804344-001. Reverse this procedure to reassemble and install the display panel assembly.
Battery Description Spare part number Battery, 2-cell, 33-WHr, 4.56-AHr, Li-ion (includes cable) 750549-005 Before removing the battery, follow these steps: 1. Shut down the slate. If you are unsure whether the slate is off or in Hibernation, turn the slate on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the slate. 3.
Reverse this procedure to install the battery. WLAN module Description Spare part number Intel Tri Band Wireless-AC 17265 802.11a/b/g/n/ac 2×2 and Bluetooth 4.0 + WiGig Combo Adapter 806724-005 Intel Dual Band Wireless-AC 7265 802.11a/b/g/n/ac 2×2 WiFi and Bluetooth 4.0 Combo Adapter 756749-005 Intel Dual Band Wireless-AN 7265 802.11a/b/g/n 2×2 and Bluetooth 4.
3. Remove the WLAN module (3) by pulling the module away from the slot at an angle. NOTE: If the WLAN antenna cables are not connected to the WLAN module terminals, protective sleeves should be installed on the antenna connectors, as shown in the following illustration. Reverse this procedure to install the WLAN module.
WWAN module Description Spare part number HP hs3110 HSPA+ Mobile Broadband 748599-005 HP lt4112 LTE/HSPA+ 4G Mobile Broadband 740011-005 HP lt4225 LTE/EV-DO Gobi 4G Module 736676-005 HP lt4226 LTE/HSPA+ Gobi 4G Module 736675-005 CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the slate by the governmental agency that regulates wireless devices in your country or region.
3. Remove the WWAN module (3) by pulling the module away from the slot at an angle. NOTE: If the WWAN antenna cables are not connected to the WWAN module terminals, protective sleeves should be installed on the antenna connectors, as shown in the following illustration. Reverse this procedure to install the WWAN module.
Speakers Description Spare part number Speakers (include left and right speakers and cables) 793729-001 Before removing the speakers, follow these steps: 1. Shut down the slate. If you are unsure whether the slate is off or in Hibernation, turn the slate on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the slate. 3.
Vibrator module Description Spare part number Vibrator module (includes left and right vibrator modules and cables) 793730-001 Before removing the vibrator module, follow these steps: 1. Shut down the slate. If you are unsure whether the slate is off or in Hibernation, turn the slate on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the slate. 3.
Fan Description Spare part number Fan (includes cable) 793735-001 NOTE: To properly ventilate the slate, allow at least 7.6 cm (3 in) of clearance on the left side of the slate. The slate uses an electric fan for ventilation. The fan is controlled by a temperature sensor and is designed to turn on automatically when high temperature conditions exist.
3. Remove the fan (3). Reverse this procedure to install the fan. Volume button board Description Spare part number Volume button board 793733-001 NOTE: The volume button board spare part kit does not include the volume button board cable. The volume button board cable is included in the Slate Cable Kit, spare part number 793721-001. Before removing the volume button board, follow these steps: 1. Shut down the slate.
1. Release the ZIF connector (1) to which the volume button board cable is attached, and then disconnect the volume button board cable from the system board. 2. Remove the three Phillips PM1.5×2.3 screws (2) that secure the volume button board to the bottom cover. 3. Remove the bracket (3) that secures the volume button board to the bottom cover. The volume button board bracket is included in the Slate Bracket Kit, spare part number 793712-001. 4. Remove the volume button board (4) and cable.
Docking connector board Description Spare part number Docking connector board 793731-001 NOTE: The docking connector board spare part kit does not include the docking connector board cable. The docking connector board cable is included in the Slate Cable Kit, spare part number 793721-001. Before removing the docking connector board, follow these steps: 1. Turn off the slate.
4. Remove the right alignment post connector bracket (6). The alignment post connector brackets and the docking connector board bracket are included in the Table Bracket Kit, spare part number 793712-001. 5. Release the docking connector board (1) and audio jack board by sliding them back until they clear the bottom edge of the bottom cover. 6. Flip the docking connector board (2) and audio jack board upside down.
7. Release the ZIF connector (3) to which the docking connector board cable is attached, and then disconnect the docking connector board cable from the docking connector board. 8. Remove the docking connector board, audio jack board, and audio jack board cable. Reverse this procedure to install the docking connector board. Audio jack board Description Spare part number Audio jack board (includes cable) 793732-001 Before removing the audio jack board, follow these steps: 1. Turn off the slate.
2. Remove the audio jack board (2) and cable. Reverse this procedure to install the audio jack board and cable. System board Description Spare part number Equipped with an Intel Core i7 M-5Y71 processor, 8.0-GB of system memory, and the Windows 8 Professional operating system 805071-601 Equipped with an Intel Core i7 M-5Y71 processor, 8.0-GB of system memory, and the Windows 8 Standard operating system 805071-501 Equipped with an Intel Core i7 M-5Y71 processor, 8.
Description Spare part number Equipped with an Intel Core i3 M-5Y10c processor, 4.0-GB of system memory, and the Windows 8 Professional operating system 805068-601 Equipped with an Intel Core i3 M-5Y10c processor, 4.0-GB of system memory, and the Windows 8 Standard operating system 805068-501 Equipped with an Intel Core i3 M-5Y10c processor, 4.0-GB of system memory, and a non-Windows 8 operating system 805068-001 Before removing the system board, follow these steps: 1. Shut down the slate.
4. Detach the rear-facing webcam (4) from the bottom cover. (The rear-facing webcam is attached to the bottom cover with double-sided adhesive.) 5. Release the ZIF connector (1) to which the volume button board cable is attached, and then disconnect the volume button board cable from the volume button board. 6. Detach the RTC battery (2) from the bottom cover. (The RTC battery is attached to the bottom cover with double-sided adhesive.) 7.
8. 52 Release the adhesive strip (4) that secures the docking connector board cable to the system board.
9. Remove the six Phillips PM1.5×2.3 screws that secure the system board to the bottom cover. 10. Flip the system board (1) up and forward so that it rests upside down in the bottom cover. 11. Release the ZIF connector (2) to which the docking connector board cable is attached, and then disconnect the docking connector board cable from the system board. 12. Remove the system board (3).
2. When the system board has been installed, make sure the power switch (1) engages with the notch (2) built into the power button actuator. Reverse this procedure to install the system board.
Volume button board cable NOTE: The volume button board cable is included in the Slate Cable Kit, spare part number 793721-001. Before removing the volume button board cable, follow these steps: 1. Shut down the slate. If you are unsure whether the slate is off or in Hibernation, turn the slate on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the slate. 3.
RTC battery Description Spare part number RTC battery (includes cable and double-sided adhesive) 793723-001 Before removing the RTC battery, follow these steps: 1. Shut down the slate. If you are unsure whether the slate is off or in Hibernation, turn the slate on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the slate. 3.
Reverse this procedure to install the RTC battery.
3. Remove solid-state drive (2). Reverse this procedure to install the solid-state drive.
Heat sink Description Spare part number Heat sink (includes replacement thermal material) 793726-001 Before removing the heat sink, follow these steps: 1. Shut down the slate. If you are unsure whether the slate is off or in Hibernation, turn the slate on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the slate. 3.
3. Remove the heat sink (2). NOTE: The thermal material must be thoroughly cleaned from the surfaces of the heat sink and the system board each time the heat sink is removed. Thermal paste is used on the processor (1) and the heat sink section (2) that services it. Reverse this procedure to install the heat sink.
Rear-facing webcam NOTE: The rear-facing webcam is included in the Webcam Kit, spare part number 793724-001. The rear-facing webcam spare part kit does not include the rear-facing webcam cable. The rear-facing webcam cable is included in the Slate Cable Kit, spare part number 793721-001. Before removing the rear-facing webcam, follow these steps: 1. Shut down the slate. If you are unsure whether the slate is off or in Hibernation, turn the slate on, and then shut it down through the operating system. 2.
Front-facing webcam NOTE: The front-facing webcam is included in the Webcam Kit, spare part number 793724-001, and includes double-sided adhesive. The front-facing webcam spare part kit does not include the front-facing webcam cable. The front-facing webcam cable is included in the Slate Cable Kit, spare part number 793721-001. Before removing the front-facing webcam, follow these steps: 1. Shut down the slate.
3. Remove the front-facing webcam (3) and cable. Reverse this procedure to install the front-facing webcam.
WWAN antenna NOTE: The WWAN auxiliary and main antennas are included in the Antenna Kit, using the following spare part numbers: ● 805065-001 – For use in African, European, and Middle Eastern countries and regions ● 806251-001 – For use in Japan ● 805067-001 – For use in North America Before removing the WWAN antenna, follow these steps: 1. Shut down the slate. If you are unsure whether the slate is off or in Hibernation, turn the slate on, and then shut it down through the operating system. 2.
2. Release the WWAN main antenna (2) transceiver and cable. 3. Detach the WWAN auxiliary antenna transceiver (1) from the bottom cover. (The WWAN auxiliary antenna transceiver is attached to the bottom cover with double-sided adhesive.) 4. Release the WWAN auxiliary antenna cable from the retention tabs (2) built into the bottom cover.
5. Release the WWAN auxiliary antenna (3) transceiver and cable. Reverse this procedure to install the WWAN antenna.
WLAN antenna NOTE: The WLAN main antenna is included in the Antenna Kit, using the following spare part numbers: ● 805065-001 – For use in African, European, and Middle Eastern countries and regions ● 806251-001 – For use in Japan ● 805067-001 – For use in North America Before removing the WLAN antenna, follow these steps: 1. Shut down the slate. If you are unsure whether the slate is off or in Hibernation, turn the slate on, and then shut it down through the operating system. 2.
Reverse this procedure to install the WLAN antenna. WiGig antenna Description Spare part number WiGig antenna (includes WiGig antenna cable and transceiver) 805066-001 Before removing the WiGig antenna, follow these steps: 1. Shut down the slate. If you are unsure whether the slate is off or in Hibernation, turn the slate on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the slate. 3.
3. Remove the WiGig antenna (3) cable and transceiver. Reverse this procedure to install the WiGig antenna. Docking connector board cable NOTE: The docking connector board cable is included in the Slate Cable Kit, spare part number 793721-001. Before removing the docking connector board cable, follow these steps: 1. Shut down the slate. If you are unsure whether the slate is off or in Hibernation, turn the slate on, and then shut it down through the operating system. 2.
2. Remove the docking connector board cable (2). Reverse this procedure to install the docking connector board cable.
6 Removal and replacement procedures – Keyboard base NOTE: This chapter provides removal and replacement procedures for Authorized Service Provider only components. Components described in this chapter should only be accessed by an authorized service provider. Accessing these components can damage the keyboard base or void the warranty. There are as many as 49 screws that must be removed, replaced, and/or loosened when servicing the keyboard base.
3. Remove the bottom cover (2). Reverse this procedure to install the bottom cover. Keyboard base battery Description Spare part number Battery, 6-cell, 21-WHr, 0.95-AHr, LI (includes cable) 750550-005 Before removing the keyboard base battery, follow these steps: 1. Shut down the keyboard base. If you are unsure whether the keyboard base is off or in Hibernation, turn the keyboard base on, and then shut it down through the operating system. 2.
3. Remove the keyboard base battery (3). Reverse this procedure to install the keyboard base battery. Power connector cable Description Spare part number Power connector cable 793714-001 Before removing the power connector cable, follow these steps: 1. Shut down the keyboard base. If you are unsure whether the keyboard base is off or in Hibernation, turn the keyboard base on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the keyboard base. 3.
1. Disconnect the power connector cable (1) from the keyboard base system board. 2. Remove the two Phillips PM2.0×3.6 screws (2) that secure the power connector cable bracket to the top cover. 3. Remove the power connector cable bracket (3). The power connector cable bracket is included in the Keyboard Base Bracket Kit, spare part number 793728-001. 4. Remove the Phillips PM1.5×2.7 screw (4) that secures the power connector to the top cover. 5. Remove the power connector cable (5).
For use in country or region: Spare part number: For use in country or region: Spare part number: For use in France 793738-051 For use in Slovenia 793738-BA1 For use in Germany 793738-041 For use in South Korea 793738-AD1 For use in Greece 793738-151 For use in Spain 793738-071 For use in Hungary 793738-211 For use in Sweden and Finland 793738-B71 For use in Iceland 793738-DD1 For use in Switzerland 793738-111 For use in India 793738-D61 For use in Taiwan 793738-AB1 For use in Is
4. Insert a case utility tool (4) or similar thin, plastic tool into the keyboard release hole and press on the back of the keyboard. NOTE: When releasing the keyboard, make sure the keyboard backlight cable (5) and the keyboard cable (6) route cleanly through the openings in the top cover. 5. Turn the keyboard base right side up with the front edge toward you. 6. Lift the rear edge of the keyboard (1) until it rests at an angle. 7.
Fingerprint reader board Description Spare part number Fingerprint reader board 793713-001 NOTE: The fingerprint reader board spare part kit does not include the fingerprint reader board cable. The fingerprint reader board cable is included in the Keyboard Base Cable Kit, spare part number 793721-001. Before removing the fingerprint reader board, follow these steps: 1. Shut down the keyboard base.
4. Remove the fingerprint reader board (4). Reverse this procedure to install the fingerprint reader board. TouchPad Description Spare part number TouchPad (includes cable) 793720-001 Before removing the TouchPad, follow these steps: 1. Shut down the keyboard base. If you are unsure whether the keyboard base is off or in Hibernation, turn the keyboard base on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the keyboard base. 3.
3. Remove the TouchPad (3). Reverse this procedure to install the TouchPad. Smart card reader board Description Spare part number Smart card reader board 793711-001 NOTE: The smart card reader board spare part kit does not include the smart card reader board cable. The smart card reader board cable is included in the Keyboard Base Cable Kit, spare part number 793721-001. Before removing the smart card reader board, follow these steps: 1. Shut down the keyboard base.
3. Remove the five Phillips PM1.5×2.7 screws (3) that secure the smart card reader board to the top cover. 4. Remove the smart card reader board (4). Reverse this procedure to install the smart card reader board. Connector board Description Spare part number Connector board (includes USB port and DisplayPort) 804350-001 NOTE: The connector board spare part kit does not include the connector board cable.
1. Release the ZIF connector (1) to which the smart card reader board cable is attached, and then disconnect the smart card reader board cable from the keyboard base connector board. 2. Release the ZIF connector (2) to which the connector board cable is attached, and then disconnect the connector board cable from the keyboard base system board. 3. Remove the two Phillips PM2.0×3.6 screws (3) that secure the connector board and bracket to the top cover. 4. Remove the connector board bracket (4).
4. Remove the bottom cover (see Bottom cover on page 71). 5. Remove the keyboard base battery (see Keyboard base battery on page 72). Remove the keyboard base system board: 82 1. Disconnect the fingerprint reader board cable from the LIF connector (1) on fingerprint reader board. 2. Detach the fingerprint reader board cable (2) from the top cover. (The fingerprint reader board cable is attached to the top cover with double-sided adhesive.) 3.
10. Release the ZIF connector (5) to which the connector board cable is attached, and then disconnect the connector board cable from the keyboard base system board. 11. Remove the two Phillips PM2.0×2.5 broad head screws (1) that secure the keyboard base system board to the top cover. 12. Remove the two Phillips PM2.0×3.6 screws (2) that secure the power connector cable bracket to the top cover. 13. Remove the power connector cable bracket (3).
15. Remove the keyboard base system board (5) by sliding it up and to the right at an angle. Reverse this procedure to install the keyboard base system board. Fingerprint reader board cable NOTE: The fingerprint reader board cable is included in the Keyboard Base Cable Kit, spare part number 793721-001. Before removing the fingerprint reader board cable, follow these steps: 1. Shut down the keyboard base.
3. Remove the fingerprint reader board cable (2). The fingerprint reader board cable is included in the Keyboard Base Cable Kit, spare part number 793721-001. Reverse this procedure to install the fingerprint reader board cable. Kickstand Description Spare part number Kickstand (includes rubber feet) 793715-001 Kickstand Hinge Kit 793716-001 Before removing the kickstand, follow these steps: 1. Shut down the keyboard base.
2. Remove the kickstand (2). Reverse this procedure to install the kickstand. Hinge assembly Description Spare part number Hinge assembly (includes left and right cables) 793717-001 Before removing the hinge assembly, follow these steps: 1. Shut down the keyboard base. If you are unsure whether the keyboard base is off or in Hibernation, turn the keyboard base on, and then shut it down through the operating system. 2. Disconnect all external devices connected to the keyboard base. 3.
4. Remove the two Phillips PM2.0×2.5 broad head screws (4) that secure the hinge assembly to the top cover. 5. Remove the hinge assembly (5). Reverse this procedure to install the hinge assembly.
7 Slate Setup (BIOS), MultiBoot, and HP PC Hardware Diagnostics (UEFI) – Windows 8 Using Slate Setup Slate Setup, or Basic Input/Output System (BIOS), controls communication between all the input and output devices on the system (such as disk drives, display, keyboard, mouse, and printer). Slate Setup includes settings for the types of devices installed, the startup sequence of the slate, and the amount of system and extended memory. NOTE: Use extreme care when making changes in Slate Setup.
Select Main > Ignore Changes and Exit, and then follow the on-screen instructions. ● To save your changes and exit Slate Setup menus: Click the Save icon in the lower-right corner of the screen, and then follow the on-screen instructions. – or – Select Main > Save Changes and Exit, and then follow the on-screen instructions. Your changes go into effect when the slate restarts. Restoring factory settings in Slate Setup NOTE: Restoring defaults will not change the hard drive mode.
Updating the BIOS Updated versions of the BIOS may be available on the HP website. Most BIOS updates on the HP website are packaged in compressed files called SoftPaqs. Some download packages contain a file named Readme.txt, which contains information regarding installing and troubleshooting the file.
1. Select Start > Slate. 2. Click your hard drive designation. The hard drive designation is typically Local Disk (C:). 3. Using the hard drive path you recorded earlier, open the folder on your hard drive that contains the update. 4. Double-click the file that has an .exe extension (for example, filename.exe). The BIOS installation begins. 5. Complete the installation by following the on-screen instructions.
Choosing MultiBoot preferences You can use MultiBoot in the following ways: ● To set a new boot order that the slate uses each time it is turned on, by changing the boot order in Slate Setup. ● To dynamically choose the boot device, by pressing esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen, and then pressing f9 to enter the Boot Device Options menu. ● To use MultiBoot Express to set variable boot orders.
Setting a MultiBoot Express prompt To start Slate Setup and set the slate to display the MultiBoot startup location menu each time the slate is started or restarted, follow these steps: 1. Turn on or restart the slate, and then press esc or hold down the volume button while the "Hold the Volume Down button to enter the BIOS Startup Menu" message is displayed at the bottom of the screen. 2. Press or tap f10 to enter Slate Setup. 3.
NOTE: To download the HP PC Hardware Diagnostics (UEFI) tool to a USB drive, see Downloading HP PC Hardware Diagnostics (UEFI) to a USB device on page 94. 2. b. Hard drive c. BIOS Use the keyboard arrow keys to select the type of diagnostic test you want to run, and then follow the on-screen instructions. NOTE: If you need to stop a diagnostic test while it is running, press esc.
8 Specifications Metric U.S. Width 29.80 cm 11.73 in Depth 19.27 cm 7.59 in Height 1.07 cm 0.42 in Weight 0.82 kg 1.80 lbs Width 29.80 cm 11.73 in Depth 20.42 cm 8.04 in Height 2.08 cm 0.82 in Weight 1.54 kg 3.40 lbs Slate dimensions System (slate and keyboard base) dimensions Input power Operating voltage and current 19.5 V dc @ 2.31 A – 45 W 19.5 V dc @ 3.33 A – 65 W 19.5 V dc @ 4.62 A – 90 W 19.5 V dc @ 10.25 A – Slim 200 W 19.5 V dc @ 11.
9 Backup and recovery – Windows 8 To protect your information, use Windows backup and restore utilities to back up individual files and folders, back up your entire hard drive, create system repair media (select models only) by using the installed optical drive (select models only) or an optional external optical drive, or create system restore points. In case of system failure, you can use the backup files to restore the contents of your slate.
Using the Windows recovery tools To recover information you previously backed up, see Windows Help and Support for steps on restoring files and folders. To recover your information using Automatic Repair, follow these steps: CAUTION: Some Startup Repair options will completely erase and reformat the hard drive. All files you have created and any software installed on the slate are permanently removed.
Using f11 recovery tools CAUTION: Using f11 completely erases hard drive contents and reformats the hard drive. All files that you have created and any software that you have installed on the slate are permanently removed. The f11 recovery tool reinstalls the operating system and HP programs and drivers that were installed at the factory. Software not installed at the factory must be reinstalled. To recover the original hard drive image using f11: 1. If possible, back up all personal files. 2.
Using Windows Refresh or Windows Reset When your slate is not working properly and you need to regain system stability, the Windows Refresh option allows you to start fresh and keep what is important to you. The Windows Reset option allows you to perform detailed reformatting of your slate, or remove personal information before you give away or recycle your slate. For more information on these features, see Windows Help and Support.
10 Statement of Volatility The purpose of this document is to provide general information regarding non-volatile memory in industrystandards based HP Business Notebook PC systems and provide general instructions for restoring nonvolatile memory that can contain personal data after the system has been powered off and the hard drive has been removed. HP Business Notebook PC products that use Intel-based or AMD®-based system boards contain volatile DDR memory.
Configuration, then AMT Options. Then select Un-configure AMT on next boot. Select Save, then Yes. Select the File menu, and then select Save Changes and Exit. Reboot the system and confirm that you want to un-configure AMT. 2. j. If the optional Intel Anti-Theft Technology (AT) was activated, contact the provider to deactivate it. k. If the optional Absolute® Software Computrace® management and tracking service was activated on the notebook PC, contact the provider to deactivate it. l.
Non-volatile memory usage Non Volatile Memory Type Amount (Size) Does this memory store customer data? Does this memory retain data when power is removed? What is the purpose of this memory? How is data input into this memory? How is this memory write protected? Real Time Clock (RTC) battery backed-up CMOS configuration memory (CMOS) 256 Bytes No Yes Stores system date and time and limited keyboard controller data. Using the F10 Setup utility or changing the Microsoft Windows date and time.
Non Volatile Memory Type Amount (Size) Does this memory store customer data? Does this memory retain data when power is removed? What is the purpose of this memory? How is data input into this memory? How is this memory write protected? input using the F10 setup utility or a custom utility. render the PC nonfunctional. Intel Management Engine Firmware (present only in models ending in a ‘p’ or ‘w’ or with Intel Centrino Pro technology) 1.
Non Volatile Memory Type Amount (Size) Does this memory store customer data? Does this memory retain data when power is removed? What is the purpose of this memory? How is data input into this memory? How is this memory write protected? Webcamera 64 KBits No Yes Store webcamera configuration and firmware. Using a utility from the device manufacturer that can be run from Windows.
5. What is meant by “Restore the nonvolatile memory found in Intel-based system boards?” This relates to clearing the Real Time Clock (RTC) CMOS memory that contains PC configuration data. 6. Does resetting the CMOS configuration memory return the PC back to factory defaults? The process of resetting the CMOS will return certain system settings to factory default but will not reset many of the system data and configuration defaults to their default settings.
11 Backup and recovery – Windows 7 Your slate includes HP and Windows tools to help you safeguard your information and retrieve it if you ever need to. These tools will help you return your slate to a proper working state, all with simple steps. This section provides information about the following processes: ● Creating recovery media and backups ● Restoring and recovering your system Creating recovery media and backups Recovery after a system failure is only as good as your most recent backup. 1.
applications if the hard drive becomes corrupted. HP Recovery Disc Creator can create two kinds of recovery DVDs: ● Windows 7 operating system DVD—Installs the operating system without additional drivers or applications. ● Driver Recovery DVD—Installs specific drivers and applications only, in the same way that the HP Software Setup utility installs drivers and applications. Creating recovery media NOTE: The Windows 7 operating system DVD can be created only once.
To create a backup using Windows Backup and Restore: NOTE: The backup process may take over an hour, depending on file size and the speed of the slate. 1. Select Start > All Programs > Maintenance > Backup and Restore. 2. Follow the on-screen instructions to set up your backup, create a system image (select models only), or create system repair media (select models only).
1. If possible, back up all personal files. 2. If possible, check for the presence of the Windows partition. To check for the Windows partition, select Start > Slate. NOTE: If the Windows partition is not listed, you must recover your operating system and programs using the Windows 7 operating system DVD and the Driver Recovery media. For additional information, see Using Windows 7 operating system media on page 109. 3.
To initiate recovery using a Windows 7 operating system DVD: NOTE: This process takes several minutes. 1. If possible, back up all personal files. 2. Restart the slate, and then insert the Windows 7 operating system DVD into the optical drive before the Windows operating system loads. 3. When prompted, press any keyboard key. 4. Follow the on-screen instructions. 5. Click Next. 6. Select Repair your slate. 7. Follow the on-screen instructions. After the repair is completed: 1.
12 Power cord set requirements The wide-range input feature of the slate permits it to operate from any line voltage from 100 to 120 volts AC, or from 220 to 240 volts AC. The 3-conductor power cord set included with the slate meets the requirements for use in the country or region where the equipment is purchased. Power cord sets for use in other countries and regions must meet the requirements of the country or region where the slate is used.
Country/region Accredited agency Applicable note number South Korea EK 4 Sweden CEMKO 1 Switzerland SEV 1 Taiwan BSMI 4 The United Kingdom BSI 1 The United States UL 2 1. The flexible cord must be Type HO5VV-F, 3-conductor, 1.0-mm² conductor size. Power cord set fittings (appliance coupler and wall plug) must bear the certification mark of the agency responsible for evaluation in the country or region where it will be used. 2. The flexible cord must be Type SPT-3 or equivalent, No.
13 Recycling When a non-rechargeable or rechargeable battery has reached the end of its useful life, do not dispose of the battery in general household waste. Follow the local laws and regulations in your area for battery disposal. HP encourages customers to recycle used electronic hardware, HP original print cartridges, and rechargeable batteries. For more information about recycling programs, see the HP Web site at http://www.hp.com/ recycle.
Index A AC adapter, spare part numbers 23 AC adapter/battery light 15 adapter port 6 alignment post 9 alignment post connector 5 alignment post connector bracket removal 46 spare part number 19, 47 ambient light sensor 8 antenna location 8 removal 64, 67, 68 spare part numbers 64, 67, 68 Antenna Kit, spare part numbers 19, 64, 67, 68 audio jack board removal 48 spare part number 20, 48 audio, product description 1 audio-in (microphone) jack 6, 13 audio-out (headphone) jack 6, 13 B back cover removal 32 spar
G graphics, product description 1 grounding guidelines 27 guidelines equipment 30 grounding 27 packaging 29 transporting 29 workstation 29 H hard drive recovery 98, 109 headphone (audio-out) jack 6, 13 heat sink removal 59 spare part number 18, 59 hinge assembly removal 86 spare part number 23, 86 HP Recovery Disc Creator, using 106 HP Recovery partition checking for presence 109 using for recovery 109 J jacks audio-in (microphone) 6, 13 audio-out (headphone) 6, 13 K keyboard removal 74 spare part numbers 2
recovery tools 106 recovery tools, Windows 108 recovery, system 108 refresh 99 release latch 9 removal/replacement procedures 31 keyboard base 71 reset 99 restoring the hard drive 98, 109 rotate lock button 5 RTC battery removal 56 spare part number 17, 56 Rubber Kit, spare part number 23 S Screw Kit, spare part number 26 security, product description 3 service considerations cables 27 connectors 27 plastic parts 27 serviceability, product description 4 setup utility navigating and selecting 88 restoring fa
