User Guide
© Copyright 2016 HP Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by HP Inc. under license. MicroSD is a trademark or registered trademark of SD-3C in the United States, other countries or both. OneDrive and Windows are either registered trademarks or trademarks of Microsoft Corporation in the United States and/or other countries. The information contained herein is subject to change without notice.
Table of contents 1 Welcome ....................................................................................................................................................... 1 Finding information ............................................................................................................................................... 2 2 Components ..................................................................................................................................................
5 Screen navigation ........................................................................................................................................ 22 Using gestures ..................................................................................................................................................... 22 Tap ..................................................................................................................................................... 22 Swipe .....................
Using power-saving states ................................................................................................................ 37 Initiating and exiting screen off ...................................................................................... 37 Using the battery saver .................................................................................................. 37 Using battery power ....................................................................................................
Cleaning your device ............................................................................................................................................ 47 Cleaning procedures .......................................................................................................................... 47 Cleaning the display ........................................................................................................ 47 Cleaning the sides .....................................................
1 Welcome After you set up and register the device, we recommend the following steps to get the most out of your smart investment: IMPORTANT: ▲ TIP: You must unlock the screen any time the screen turns off. Press the power button, and then swipe up from the middle of the screen. If prompted, enter your PIN. To quickly return to the Start screen from an open app, tap from the Navigation Bar at the bottom of the screen.
Finding information To locate resources that provide product details, how-to information, and more, use this table. Resource Contents Quick Start ● Overview of device setup and features The Get Started app ● Detailed instructions and videos to help you learn about your device. HP support ● Online chat with an HP technician For HP support, go to http://www.hp.com/support.
Resource Contents IMPORTANT: You must be connected to the Internet to access the latest version of the document. *You can find your HP Limited Warranty located with the user guides on your product. In some countries or regions, HP may provide the HP Limited Warranty in the box. For countries or regions where the warranty is not provided in the box, you can find it on the Web. To access an online copy or order a printed copy of your warranty, go to http://www.hp.com/go/orderdocuments.
2 Components Locating hardware To find out what hardware is installed on your device: 1. 2. Swipe up from the middle of the Start screen. Tap HP Device Hub. Information about the system hardware components on your device is displayed. Locating software To find out what software is installed on your device: ▲ Swipe left from the right edge of the Start screen to display all apps.
Front Front 5
Component (1) (2) Description Power light Ambient light sensor ● Red: The battery is near depletion and is being charged. This light will remain on until the battery is charged enough for the device to be functional. ● Green: AC power is connected and the battery is fully charged. Detects the light in the surrounding area and then adjusts the brightness of the display.
Component Description ● When the device is on, press and hold the button until the slide down to power off message appears. Release the button, and then swipe down to turn off the device. NOTE: The device will power on when connected to a power source. (8) Volume up button Increases speaker volume incrementally while you hold down the button. The volume status bar appears when you press this button. For more information, see Changing the volume on page 35.
Back Component 8 Description (1) WWAN antennas* Send and receive wireless signals to communicate with wireless wide area networks (WWANs). (2) WLAN antennas* Send and receive wireless signals to communicate with wireless local area networks (WLANs).
Component Description (3) Internal microphones Transmit sound and record sound for your device. (4) Flash and flashlight Provides light for photographs and videos, and can operate as a flashlight. For information about flash settings, see Using the camera on page 32. To access the flashlight: ▲ Swipe down from the top of the screen, tap Expand, and then tap Flashlight. Tap Flashlight again to turn off the flashlight.
Labels The labels for the device provide information you may need when you troubleshoot system problems or travel internationally with the device. IMPORTANT: Check the following locations for the labels described in this section: the back of the device, the device box, and the electronic regulatory labels. To access the electronic regulatory labels: ▲ Swipe up from the middle of the Start screen, tap HP Device Hub, and then tap Regulatory.
NOTE: The nano SIM card in your device may look different from the illustration in this section. 2. Insert the nano SIM card (2) into slot 1, the one closest to the device. NOTE: For select products, a second nano SIM card is supported. Continue to step 4 to install a second SIM card. 3. Replace the tray (3) in the device. 4. If your device supports a second nano SIM card, insert the nano SIM card (1) into slot 2, and then replace the tray (2) in the device.
3 Expanding the display Expand your viewing experience to a larger display using Continuum, an optional desk dock, an optional lap dock, or a Miracast-compatible wireless display. You can also connect an optional keyboard and mouse. NOTE: You can use an HDMI-to-DVI cable (purchased separately) or an active DisplayPort-to-DVI cable (purchased separately) to connect the optional desk dock to your external display. An HDMI-to-VGA cable will work in most cases, but it will not work for video content.
NOTE: Connect a mouse and keyboard through the desk dock to control the display with a mouse and keyboard. Using a mouse and keyboard allow you to perform tasks on your device while you perform other tasks on the external display. Closing a window on an external display Rest the pointer on the top-right corner of the external screen. When the X appears, select it to close the window. Switch apps Select the Task view icon NOTE: on the taskbar of the external screen. You can view only one app at a time.
Using the optional lap dock NOTE: For information about the features and requirements of the lap dock, refer to the documentation provided with the dock. Connecting to AC power WARNING! To reduce the risk of electric shock or damage to the equipment: Plug the power cord into an AC outlet that is easily accessible at all times. Disconnect power from the equipment by unplugging the power cord from the AC outlet.
Connecting your device Wired connection To connect your device to the lap dock using the cable included with the lap dock: 1. Press and hold the power button until the lap dock turns on. 2. Connect the cable included with the lap dock to the port for your device on the left side of the lap dock. 3. Connect the other end of the cable to the connector on your device. NOTE: The first time you connect your device to the lap dock, select I see it on your device and follow the on-screen instructions.
4. Select Wireless adapter, select Connect, and then select HP Lap Dock XXXXX. Connecting using the optional desk dock NOTE: Additional adapters may be required. For information about the features and requirements of the desk dock, refer to the documentation provided with the dock. NOTE: Refer to the documentation provided with the accessories for installation instructions and pairing requirements. 16 1. Turn on your device. 2. Plug the desk dock into an AC outlet. 3.
6. Insert your device into the desk dock. 7. The Continuum instructions appear on the screen. Follow the instructions to continue. Discovering and connecting to Miracast-compatible wireless displays NOTE: To determine if your TV or secondary display is Miracast-compatible, refer to the documentation that came with the display. To discover and connect to Miracast-compatible wireless displays, follow the steps below. To open Miracast: 1. Start Miracast on your external display.
Using HP Workspace (select products only) HP Workspace allows your device to access your legacy Windows® applications on your device while it is docked. For added versatility, use the optional desk dock to connect to a large display, keyboard, and mouse. NOTE: HP Workspace must be enabled by your IT administrator. Accessing the HP Workspace app 18 1. Swipe left from the right edge of the Start screen to display all of the apps. 2. Tap HP Workspace, and then follow the on-screen instructions.
4 Network connections NOTE: Contact your IT administrator for proxy settings, VPN configurations, or other network connection requirements. Connecting to a wireless network Your device may be equipped with one or more of the following wireless devices: ● WLAN device—Connects the device to wireless local area networks (commonly referred to as Wi-Fi networks, wireless LANs, or WLANs) in corporate offices, your home, and public places such as airports, restaurants, coffee shops, hotels, and universities.
3. Tap Network & wireless. 4. Tap Wi-Fi. 5. Make sure Wi-Fi networking is set to On, and then connect to one of the available networks. If the WLAN is a security-enabled WLAN, you are prompted to enter a password. Enter the password, and then tap Done to complete the connection. NOTE: If no WLANs are listed, you may be out of range of a wireless router or access point.
Connecting Bluetooth devices Before you can use a Bluetooth device, you must establish a Bluetooth connection. 1. Be sure that the Bluetooth device is on. 2. On your device, swipe down from the top of the screen, and then tap 3. Tap Devices. 4. Tap Bluetooth. 5. Make sure Status is set to On. 6. Select your Bluetooth device from the list, and then follow the on-screen instructions. All settings. NOTE: If the Bluetooth device requires verification, a pairing code is displayed.
5 Screen navigation You can navigate the device screen in the following ways: ● Use touch gestures directly on the screen. ● Use an optional keyboard and optional mouse with the desk dock (purchased separately). ● Use an optional lap dock (purchased separately). Using gestures To navigate the screen, touch the screen directly using gestures described in this chapter. NOTE: If you are using a lap dock, additional gestures are available on the lap dock TouchPad.
Two-finger pinch zoom Use the two-finger pinch zoom to zoom out or in on images or text. ● Zoom out by placing two fingers apart on the screen and then moving your fingers together. ● Zoom in by placing two fingers together on the screen and then moving your fingers apart. One-finger slide Use the one-finger slide to pan or scroll through lists and pages, or to move an object. ● To scroll across the screen, lightly slide one finger across the screen in the direction you want to move.
Using the on-screen keyboard The device has an on-screen keyboard that is displayed as needed. Just begin typing when it is displayed. To access settings for the on-screen keyboard, swipe down from the top of the screen, tap All settings, and then tap Time & language. Tap Keyboard, and then follow the on-screen instructions to select the language and other settings for your keyboard. NOTE: Hot keys do not display or function on the on-screen keyboard.
Key Action Displays the previous screen. Displays the Start screen. Displays the search box, which allows you to begin typing the name of an app, setting, or file, or Internet topic. If your device has Cortana (select products only), tap and hold the microphone icon , located under the search box, and say a search word. NOTE: To hide the navigation bar from the Start screen, swipe up from the navigation bar area. To see the navigation bar again, swipe up from the bottom of the screen.
Checking notifications, changing settings, and accessing shortcuts The action center displays notifications, such as missed calls or texts, and provides quick access to settings and other shortcuts. NOTE: The action center can be accessed from a locked screen. However, you will be prompted to unlock the screen for certain actions. 1. Swipe down from the top of the screen to display the action center. 2. To display additional shortcuts, tap Expand.
6 Using the voice calling and texting features Icon Description Make a call—Tap tap on the Start screen, and then tap . Tap the keys to enter the phone number, and then . – or – Tap People on the Start screen, tap a contact name, and then tap Call. Answer a call—Tap End a call—Tap . . Check voicemail—Tap on the Start screen, and then tap Return a recent call—Tap Ignore a call—Tap Text a message—Tap . on the Start screen, and then tap a recent call to return it. to ignore a call.
7 Adding apps Use the Store app to download additional apps to your device. 28 1. Swipe left from the right edge of the Start screen to display all apps. 2. Tap Store, and then tap 3. Tap the search field, type your search term, and then tap 4. Follow the on-screen instructions. Chapter 7 Adding apps at the top of the screen. .
8 Using email and social networks NOTE: For additional information about emails and social media accounts, see the Get Started app; this app requires an Internet connection. Swipe left from the right edge of the Start screen to display all apps, and then tap Get Started. Tap , tap Browse topics, and then tap Set things up. Setting up email accounts 1. Swipe down from the top of the screen, and then tap 2. Tap Accounts. 3. Tap Email & app accounts, and then follow the on-screen instructions.
9 Printing The HP AiO Printer Remote app provides an easy way to set up and access all features of your optional HP printer. Use the app to print Portable Document Format (PDF) documents, photos, and scanned documents. 30 1. Swipe left from the right edge of the Start screen to display all apps. 2. Tap HP AiO Printer Remote, and then follow the on-screen instructions.
10 Using the HP12C Financial Calculator app The calculator app provides business and financial functions used to calculate loan payments, interest rates and conversions, standard deviation, percent, cash flows, bonds, and more. TIP: Turn your device to landscape view to display the full set of calculator functions. The portrait view offers a simple set of functions. To use the calculator, follow these steps: 1. Swipe left from the right edge of the Start screen to display all apps. 2.
11 Entertainment features Use your HP device for work or play to meet with others via the camera, mix audio and video, or connect external devices like speakers. See Components on page 4 to locate the audio, video, and camera features on your device. Using the camera Your device has a camera that allows you to video chat, record video, and take pictures. ▲ To access the camera, tap NOTE: ▲ 32 on the Start screen. To access the camera from the lock screen: Tap and hold from the lock screen.
Component Description (1) View photos Tap to view photos taken. This icon changes to the most recently taken photo. (2) Switch cameras Tap to switch to the front camera. Tap the icon again to return to the back camera.
Component Description (3) Flash Tap to change the flash settings. (4) HDR Tap to access the High Dynamic Range (HDR) camera setting. When the HDR setting is on, the camera takes several photos at different exposures to create a finished picture that uses a balance of these photos. The finished picture will be the most focused, well-lit, and colorful parts of the photos. (5) Options Tap to access additional options.
Connecting headphones WARNING! To reduce the risk of personal injury, lower the volume setting before putting on headphones, earbuds, or a headset. For additional safety information, see the Regulatory, Safety and Environmental Notices. To access this document: 1. 2. Swipe up from the middle of the Start screen. Tap HP Device Hub, and then tap User Guide. 3. Select your language if prompted to do so. 4. Tap Regulatory, Safety and Environmental Notices.
To change the volume for media and apps: 1. Press a volume button to display the volume status bar. 2. Tap V. 3. Use the slider on the volume status bar or use volume buttons to change the volume. For additional information about audio, see the Get Started app; this app requires an Internet connection. Swipe left from the right edge of the Start screen to display all apps, and then tap Get Started. Tap , tap Browse topics, and then tap Make it yours.
12 Power management Turning off the device The turn off procedure closes all open programs, including the operating system, and then turns off the display and device. Turn off the device when it will be unused and disconnected from external power for an extended period. 1. Save your work and close all open programs. 2. Press and hold the power button until the slide down to power off message appears. Release the power button, and then swipe down on the screen to turn off the device.
Displaying the remaining battery charge The power meter icon at the top right corner of the screen provides a visual representation of the remaining battery charge. To display more specific details on the percentage and estimated battery time available, use the battery saver. See Using the battery saver on page 37. Maximizing battery discharge time Battery discharge time varies depending on features you use while on battery power.
● Decrease screen brightness. ● Before you leave your work, lock the device, or turn off the device. Disposing of a battery WARNING! To reduce the risk of fire or burns, do not disassemble, crush, or puncture; do not short external contacts; do not dispose of in fire or water. See the Regulatory, Safety and Environmental Notices for proper battery disposal. To access this document: 1. 2. 3. Swipe up from the middle of the Start screen. Tap HP Device Hub, and then tap User Guide.
Connect the device to external AC power under any of the following conditions: ● When charging the battery ● When installing or modifying system software ● When performing a backup or recovery When you connect the device to external AC power, the following events occur: ● The battery begins to charge. ● The device turns on. ● The power meter icon in the status area changes appearance. When you disconnect external AC power, the following events occur: ● The device switches to battery power.
13 Sharing and backing up your data HP strongly encourages you to periodically back up the personal data on your device. You have several options available, including OneDrive and microSD memory cards. These options also allow you to share your data with others. Using OneDrive Use OneDrive to back up and store documents, photos, and videos. You can share these with other devices. In addition, you can restore your files from OneDrive back to your device. NOTE: OneDrive requires a Microsoft account.
2. Insert a microSD memory card (2) in slot 2, and then replace the card tray (3) in the device. Using Storage You can use a microSD memory card to back up and restore your data in case of loss. You can also move files, pictures, videos, or apps to the card to free up device memory. To set storage preferences, back up or restore your data, or move device data to a microSD memory card: 1. 2. Swipe left from the right edge of the Start screen to display all apps. Tap Storage.
To use Backup: 1. Swipe down from the top of the screen, and then tap 2. Tap Update & security. 3. Tap Backup, and then follow the on-screen instructions. All settings. NOTE: If a downloaded app is not included in the backup, you can re-download the app from the Store, if the app is still available. See Adding apps on page 28. Restoring or resetting your device IMPORTANT: Make sure you remember your Microsoft account information.
14 Security There are several options for securely unlocking your device. After an unlock PIN is set, you can also set up access using Windows Hello and the iris camera or the fingerprint reader. For the location of the iris camera or fingerprint reader, see Components on page 4. Setting PIN protection To set the device to prompt for a PIN on the lock screen, follow these steps: 1. Swipe down from the top of the screen, and then tap 2. Tap Personalization. 3. Tap Lock screen. 4. Tap Sign-in options.
Using a Microsoft account If you already have a Microsoft account, you do not have to create a new one. You can sign in using that user name and password. You will need a Microsoft account to create backups and to restore your device after you reset it. To create a Microsoft account using your device, use the following steps: 1. Swipe down from the top of the screen, and then tap 2. Tap Accounts, and then tap Email & app accounts. 3. Tap Add an account. 4. Follow the on-screen instructions.
15 Maintenance It is important to perform regular maintenance to keep your device in optimal condition. This chapter provides instructions for updating the operating system and apps, steps to clean the device, and tips for shipping the device. Displaying system information HP Device Hub provides a quick path to the device summary information such as the operating system version, the amount of available storage space, the product model number, and the mobile IMEI number. To access HP Device Hub: 1. 2.
To access diagnostics: 1. 2. 3. Swipe up from the middle of the Start screen. Tap HP Device Hub. Tap HP Mobile Hardware Diagnostics, and then follow the on-screen instructions. Cleaning your device Use the following products to safely clean your device: ● Dimethyl benzyl ammonium chloride 0.
Shipping your device If you have to ship your device, follow these tips to keep your equipment safe. ● Prepare the device for shipping: — Back up your information to an external card or OneDrive. — Remove all external media cards, such as memory cards. — Turn off and then disconnect all external devices. — Turn off the device. ● When traveling by air, carry the device as hand luggage; do not check it in with the rest of your luggage.
16 Accessibility HP designs, produces, and markets products and services that can be used by everyone, including people with disabilities, either on a stand-alone basis or with appropriate assistive devices. Supported assistive technologies HP products support a wide variety of operating system assistive technologies and can be configured to work with additional assistive technologies. Use the Search feature on your device to locate more information about assistive features.
Index A AC adapter, testing 40 accessibility 49 ambient light sensor, identifying audio-out (headphone)/audio-in (microphone) combo jack identifying 6 B back key 24 backup 41 battery conserving power 38 discharging 38 displaying remaining charge disposing 39 low battery levels 38 battery power 37 battery saver 37 Bluetooth device 19, 20 Bluetooth label 10 bottom 10 button power 6 volume down 7 volume up 7 6 38 C camera 34 flash 34 HDR mode 34 identifying 9 options 34 panoramic mode 34 settings 34 switchi
microSD memory card inserting 41 supported formats 41 Microsoft account, creating 45 Miracast 17 N nano SIM card installing 10 navigation bar 24 NFC using 21 NFC tapping area, identifying 9 O one-finger slide touch screen gesture 23 OneDrive 41 P panorama settings 34 photos, viewing 33 PIN, setting 44 Pogo pin connector, identifying 9 ports Miracast 17 USB Type-C charging 7 power battery 37 conserving 38 options 37 power button, identifying 6 power off the device 37 power-saving states 37 product name and n
