HP EliteBook Notebook PC User Guide
© Copyright 2010 Hewlett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel and Centrino are trademarks or registered trademarks of Intel Corporation or its subsidiaries in the United States and other countries. Java is a U.S. trademark of Sun Microsystems, Inc. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor.
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
iv Safety warning notice
Table of contents 1 Features Identifying hardware ............................................................................................................................. 1 Top components .................................................................................................................. 1 Pointing devices .................................................................................................. 1 Lights ............................................................................
Bluetooth and Internet Connection Sharing (ICS) ............................................. 23 Troubleshooting wireless connection problems ................................................................. 24 Cannot create a WLAN connection ................................................................... 24 Cannot connect to a preferred network ............................................................. 25 Current network security codes are unavailable ...............................................
Connecting external audio devices .................................................................................... 43 Checking your audio functions ........................................................................................... 43 Video .................................................................................................................................................. 44 Connecting an external monitor or projector .................................................................
Resolving a low battery level when the computer cannot exit Hibernation ....................................................................................... 61 Calibrating a battery ........................................................................................................... 61 Step 1: Fully charge the battery ........................................................................ 61 Step 2: Disable Hibernation and Standby .........................................................
When the disc tray opens .................................................................................. 91 When the disc tray does not open ..................................................................... 91 8 External media cards Using SD Card Reader cards ............................................................................................................. 93 Inserting a digital card ........................................................................................................
Installing a security cable ................................................................................................................. 127 11 Software updates Updating software ............................................................................................................................ 128 Updating the BIOS ........................................................................................................... 129 Determining the BIOS version ........................................
15 Backing up and recovering Backing up your information ............................................................................................................. 154 Performing a recovery ...................................................................................................................... 155 Recovering your information ............................................................................................ 155 Recovering the operating system and programs ..........................
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1 Features Identifying hardware Components included with the computer may vary by region and model. The illustrations in this chapter identify the standard features on most computer models. To see a list of hardware installed in the computer, follow these steps: 1. Select Start > My Computer. 2. In the left pane of the System Tasks window, select View system information. 3. Select Hardware tab > Device Manager. You can also add hardware or modify device configurations using Device Manager.
Component Description (3) Left pointing stick button* Functions like the left button on an external mouse. (4) Pointing stick* Moves the pointer and selects or activates items on the screen. (5) TouchPad on/off button Turns the TouchPad on and off. (6) Right pointing stick button* Functions like the right button on an external mouse. (7) TouchPad scroll zone Scrolls up or down. (8) Right TouchPad button* Functions like the right button on an external mouse.
Lights Component Description (1) ● On: The computer is on. ● Blinking: The computer is in Standby. ● Off: The computer is off or in Hibernation. ● On: The computer is on. ● Off: The computer is off or in Standby or Hibernation. ● On: The computer is on. ● Off: The computer is off or in Standby or Hibernation. ● Blue: An integrated wireless device, such as a wireless local area network (WLAN) device, the HP Mobile Broadband Module (select models only), and/or a Bluetooth® device, is on.
Component Description (9) Volume down light Blinking: The volume down button is being used to decrease the speaker volume. (10) Volume up light Blinking: The volume up button is being used to increase the speaker volume.
Component Description (1) ● When the computer is off, press the button to turn on the computer. ● When the computer is on, press the button to shut down the computer. Power button NOTE: Although you can shut down the computer with the power button, the recommended procedure is to use the Windows Shut Down command. ● When the computer is in Standby, press the button briefly to exit Standby. ● When the computer is in Hibernation, press the button briefly to exit Hibernation.
Keys Component Description (1) esc key Displays system information when pressed in combination with the fn key. (2) fn key Executes frequently used system functions when pressed in combination with a function key or the esc key. (3) Windows logo key Displays the Windows Start menu. (4) Windows applications key Displays a shortcut menu for items beneath the pointer. (5) Embedded numeric keypad keys Can be used like the keys on an external numeric keypad.
Component Description (1) Business card slot Holds a business card in position so that the webcam can capture the information on the card. (2) Wireless light ● Blue: An integrated wireless device, such as a wireless local area network (WLAN) device, the HP Mobile Broadband Module (select models only), and/or a Bluetooth device, is on. ● Amber: All wireless devices are off. ● On: The computer is on. ● Blinking: The computer is in Standby. ● Off: The computer is off or in Hibernation.
Right-side components Component Description (1) ExpressCard slot Supports optional ExpressCards. (2) Docking connector Connects an optional docking device. (3) Security cable slot Attaches an optional security cable to the computer. NOTE: The security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. (4) Vent Enables airflow to cool internal components.
Component Description (1) Power connector Connects an AC adapter. (2) RJ-11 (modem) jack Connects a modem cable (select models only). (3) Powered USB port Provides power to a USB device, such as an optional external MultiBay or an optional external optical drive, if used with a powered USB cable. (4) Optical drive Reads and writes to (select models only) an optical disc. (5) Smart card reader Supports optional smart cards and Java™ Cards.
Bottom components Component Description (1) Battery release latches (2) Release the battery from the battery bay. (2) Battery bay Holds the battery. (3) Vents (7) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation. (4) SIM slot (select models only) Contains a wireless subscriber identity module (SIM).
Component Description (7) Contains an HP Mobile Broadband Module (select models only) and a WLAN module (select models only). Wireless compartment CAUTION: To prevent an unresponsive system, replace the wireless module only with a wireless module authorized for use in the computer by the governmental agency that regulates wireless devices in your country or region.
Component Description (1) WWAN antennas (2)* Send and receive wireless signals to communicate with wireless wide-area networks (WWANs) (select models only). (2) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless local area networks (WLANs) (select models only). (3) Webcam light On: The webcam is in use. (4) Webcam Records audio and video and captures still photographs.
Component Description (1) Power cord* Connects an AC adapter to an AC outlet. (2) AC adapter Converts AC power to DC power. (3) Battery* Powers the computer when the computer is not plugged into external power. (4) Modem cable (select models only)* Connects the internal modem to an RJ-11 telephone jack or to a country- or region-specific modem cable adapter. (5) Country- or region-specific modem cable adapter Adapts the modem cable to a non-RJ-11 telephone jack.
includes one or more wireless devices, one or more certification labels are included with your computer. You may need this information when traveling internationally. Wireless certification labels are affixed to the bottom of the computer. 14 ● SIM label (select models only)—Provides the ICCID (Integrated Circuit Card Identifier) of your SIM. This label is located inside the battery bay.
2 Networking (select models only) Your computer supports 2 types of Internet access: ● Wireless—For mobile Internet access, you can use a wireless connection. ● Wired—You can access the Internet by dialing in to a service provider or by connecting to a wired network.
Wireless connections Creating a wireless connection Wireless technology transfers data across radio waves instead of wires. Your computer may be equipped with one or more of the following wireless devices: ● Wireless local area network (WLAN) device ● HP Mobile Broadband Module ● Bluetooth® device For more information on wireless technology, refer to the information and Web site links provided in Help and Support.
Using the wireless button The computer has a wireless button, one or more wireless devices, and 2 wireless lights. All of the wireless devices on your computer are enabled at the factory, so the wireless lights are on (blue) when you turn on the computer. The wireless lights indicate the overall power state of your wireless devices, not the status of individual devices. If the wireless lights are blue, at least one wireless device is on. If the wireless lights are amber, all wireless devices are off.
To access Network Connections, select Start > Control Panel > Network and Internet Connections > Network Connections. For more information, refer to Help and Support. Select Start > Help and Support. Using a WLAN With a WLAN device, you can access a wireless local area network (WLAN), which is composed of other computers and accessories that are linked by a wireless router or a wireless access point. NOTE: The terms wireless router and wireless access point are often used interchangeably.
WLANs in public areas, or “hotspots,” like coffee shops and airports may not provide any security. New technologies are being developed by wireless manufacturers and hotspot service providers that make the public environment more secure and anonymous. If you are concerned about the security of your computer in a hotspot, limit your network activities to noncritical e-mail and basic Internet surfing.
Connecting to a WLAN To connect to the WLAN, follow these steps: 1. Be sure that the WLAN device is on. If it is on, the wireless lights are blue. If the wireless lights are amber, press the wireless button. 2. Select Start > Connect To. 3. Select your WLAN from the list, and then type the network security key, if required. ● If the network is unsecured, meaning that anyone can access the network, a warning is displayed. Click Connect Anyway to accept the warning and complete the connection.
When used with mobile network operator service, HP Mobile Broadband gives you the freedom to stay connected to the Internet, send e-mail, or connect to your corporate network whether you are on the road or outside the range of Wi-Fi hotspots. HP supports the following technologies: ● HSPA (High Speed Packet Access), which provides access to networks based on the Global System for Mobile Communications (GSM) telecommunications standard.
7. Insert the SIM into the SIM slot, and gently push the SIM into the slot until it is firmly seated. 8. Replace the battery. NOTE: HP Mobile Broadband will be disabled if the battery is not replaced. 9. Turn the computer right-side up, and then reconnect external power and external devices. 10. Turn on the computer. Removing a SIM To remove a SIM: 22 1. Shut down the computer. If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the power button.
7. Press in on the SIM (1), and then remove it from the slot (2). 8. Replace the battery. 9. Turn the computer right-side up, and then reconnect external power and external devices. 10. Turn on the computer.
two or more computers to share the Internet through Bluetooth is a limitation of Bluetooth and the Windows operating system. Troubleshooting wireless connection problems Some possible causes for wireless connection problems include the following: ● Wireless device is not installed correctly or has been disabled. ● Wireless device or router hardware has failed. ● Network configuration (SSID or security) has been changed. ● Wireless device encountered interference from other devices.
Cannot connect to a preferred network Windows can automatically repair a corrupted WLAN connection: ● If there is a network status icon in the notification area, at the far right of the taskbar, right-click the icon, and then click Repair from the menu. Windows resets your network device and attempts to reconnect to one of the preferred networks. ● If an “x” is superimposed over the network status icon, one or more of your WLAN or LAN drivers are installed but the computer is not connected.
5. Click the Association tab, and then enter the correct wireless encryption data into the Network key field. 6. Click OK to save these settings. WLAN connection is very weak If the connection is very weak, or if your computer cannot make a connection to a WLAN, minimize interference from other devices, as follows: ● Move your computer closer to the wireless router or access point.
Wired connections Connecting to a local area network (LAN) Connecting to a local area network (LAN) requires an 8-pin, RJ-45 network cable (purchased separately). If the network cable contains noise suppression circuitry (1), which prevents interference from TV and radio reception, orient the circuitry end of the cable (2) toward the computer. To connect the network cable: 1. Plug the network cable into the network jack (1) on the computer. 2.
If the modem cable contains noise suppression circuitry (1), which prevents interference from TV and radio reception, orient the circuitry end (2) of the cable toward the computer. Connecting a modem cable (select models only) WARNING! To reduce the risk of electric shock, fire, or damage to the equipment, do not plug a modem or telephone cable into the RJ-45 (network) jack. To connect a modem cable: 1. Plug the modem cable into the modem jack (1) on the computer. 2.
3. Plug the modem cable adapter (3) into the telephone wall jack. Selecting a location setting Viewing the current location selection To view the current location setting for the modem, follow these steps: 1. Select Start > Control Panel. 2. Click Date, Time, Language, and Regional Options. 3. Click Regional and Language Options. Your location is displayed under Location.
To add a location setting for the modem, follow these steps: 1. Select Start > Control Panel > Network and Internet Connections. 2. In the left side panel, click Phone and Modem Options. 3. Click the Dialing Rules tab. 4. Click New. The New Location window is displayed. 5. In the Location name box, type a name (such as “home” or “work”) for the new location setting. 6. Select a country or region from the Country/region drop-down list.
Solving travel connection problems If you experience modem connection problems when using the computer outside of the country or region in which you purchased it, try the following suggestions. ● Check the telephone line type. The modem requires an analog, not a digital, telephone line. A line described as a PBX line is usually a digital line. A telephone line described as a data line, fax machine line, modem line, or standard telephone line is usually an analog line. ● Check for pulse or tone dialing.
7. Clear the check box for Wait for dial tone before dialing. 8. Click OK twice.
3 Pointing devices and keyboard Using pointing devices Setting pointing device preferences Use Mouse Properties in Windows® to customize settings for pointing devices, such as button configuration, click speed, and pointer options. To access Mouse Properties, select Start > Control Panel > Printers and Other Hardware > Mouse. Using the TouchPad To move the pointer, slide your finger across the TouchPad surface in the direction you want the pointer to go.
Using the keyboard Using the keyboard light The keyboard light illuminates the computer keyboard in low-light conditions. 1. To open and turn on the keyboard light, press the keyboard light button. 2. To turn off the keyboard light, press the button again. Using hotkeys Hotkeys are combinations of the fn key (1) and either the esc key (2) or one of the function keys (3). The icons on the f3, f4, and f8 through f11 keys represent the hotkey functions.
To use a hotkey command on the computer keyboard, follow either of these steps: ● Briefly press the fn key, and then briefly press the second key of the hotkey command. – or – ● Press and hold down the fn key, briefly press the second key of the hotkey command, and then release both keys at the same time. Hotkey fn+esc fn+f3 Description esc Displays information about system hardware components and the system BIOS version number. Initiates Standby, which stores your information in system memory.
Using HP QuickLook 3 QuickLook 3 allows you to save calendar, contact, inbox, and task information from Microsoft Outlook to the hard drive of your computer. Then, when the computer is off, you can press the QuickLook button on the computer to view this information without waiting for the operating system to restart. Use QuickLook 3 to manage contact information, calendar events, e-mail information, and tasks without restarting your computer.
Using the embedded numeric keypad The 15 keys of the embedded numeric keypad can be used like the keys on an external keypad. When the embedded numeric keypad is turned on, each key on the keypad performs the function indicated by the icon in the upper-right corner of the key. Enabling and disabling the embedded numeric keypad Press fn+num lk to enable the embedded numeric keypad. Press fn+num lk again to return the keys to their standard keyboard functions.
Cleaning the TouchPad and keyboard Dirt and grease on the TouchPad can cause the pointer to jump around on the screen. To avoid this, clean the TouchPad with a damp cloth, and wash your hands frequently when using the computer. WARNING! To reduce the risk of electric shock or damage to internal components, do not use a vacuum cleaner attachment to clean the keyboard. A vacuum cleaner can deposit household debris on the keyboard surface.
4 Multimedia Multimedia features Your computer includes multimedia features that allow you to listen to music, watch movies, and view pictures.
Component Description (1) Webcam Records audio and video and captures still photographs. (2) Internal microphones (2) Record sound. NOTE: The internal microphones make use of dual array technology, which provides speech enhancement and suppresses surrounding noises. (3) Volume up button Increases speaker volume. (4) Volume down button Decreases speaker volume. (5) Volume mute button Mutes and restores speaker sound.
Multimedia software Your computer includes preinstalled multimedia software that allows you to play music, watch movies, and view pictures. The following sections provide details about preinstalled multimedia software and installing multimedia software from a disc. Accessing your preinstalled multimedia software To access your preinstalled multimedia software: ▲ Select Start > All Programs, and then open the multimedia program you want to use. NOTE: Some programs may be located in subfolders.
Audio Your computer enables you to use a variety of audio features: ● Play music using your computer speakers and/or connected external speakers ● Record sound using the internal microphones or an optional external microphone ● Download music from the Internet ● Create multimedia presentations using audio and images ● Transmit sound and images with instant messaging programs ● Stream radio programs (select models only) or receive FM radio signals ● Create or “burn” audio CDs using the optical d
– or – a. Double-click the Volume icon in the notification area. b. In the Master Volume column, you can increase or decrease the volume by moving the Volume slider up or down. You can also adjust the balance or mute the volume. If the Volume icon is not displayed in the notification area, follow these steps to add it: ● a. Select Start > Control Panel > Sounds, Speech, and Audio Devices > Sounds and Audio Devices > Volume tab. b. Select the Place volume icon in the taskbar check box. c.
NOTE: For best results when recording, speak directly into the microphone and record sound in a setting free of background noise. ▲ To confirm or change the audio settings on your computer, right-click the Sound icon on the taskbar, or select Start > Control Panel > Sounds, Speech, and Audio Devices > Sounds and Audio Devices.
Using the DisplayPort The DisplayPort connects a digital display device such as a high-performance monitor or projector. The DisplayPort delivers higher performance than the VGA external monitor port and improves digital connectivity. ▲ To connect a digital display device, connect the device cable to the DisplayPort. NOTE: If a properly connected external display device does not display an image, press fn+f4 to transfer the image to the device.
Optical drives (select models only) Identifying the installed optical drive ▲ Select Start > My Computer. You will see a list of all the devices installed on your computer, including the optical drive. Playing a CD or DVD 1. Turn on the computer. 2. Press the release button (1) on the optical drive bezel to release the disc tray. 3. Pull out the tray (2). 4. Hold the disc by the edges and position the disc label-side up over the tray spindle.
Changing DVD region settings Most DVDs that contain copyrighted files also contain region codes. The region codes help protect copyrights internationally. You can play a DVD containing a region code only if the region code on the DVD matches the region setting on your DVD drive. CAUTION: The region settings on your DVD drive can be changed only 5 times. The region setting you select the fifth time becomes the permanent region setting on the DVD drive.
To burn a CD or DVD, follow these steps: 1. Download or copy the source files into a folder on your hard drive. 2. Insert a blank CD or DVD into the optical drive (select models only) or an optional external optical drive. 3. Select Start > All Programs and the name of the software you want to use. 4. Select the kind of CD or DVD you want to create—data, audio, or video. 5. Right-click Start, click Explore, and navigate to the folder where the source files are stored. 6.
Webcam NOTE: This section describes features that are common to most models. Some features may not be available on your computer. Your computer includes an integrated webcam, located at the top of the display. With the preinstalled software, you can use the webcam to take a photo, record a video, or make an audio recording. You can preview the photo, video recording, or audio recording, and save it on your computer hard drive.
● Gamma—Controls the contrast affecting the mid-level grays or midtones of an image. Adjusting the gamma of an image allows you to change the brightness values of the middle range of gray tones without dramatically altering the shadows and highlights. A lower gamma setting makes grays look black, and makes dark colors even darker. ● Backlight Compensation—Compensates in cases where a subject with a large amount of background light would otherwise be obscured by blooming or silhouetting.
3. Insert a business card into the business card slot on the front of the computer (1), and slide the card to the left (2) to center it under the webcam. NOTE: If any text is obscured by the slot, rotate the card 180 degrees, with the text facing the webcam. 4. Slowly lower the display (1) until the webcam light (2) stops blinking and you hear a sound, which indicates that the webcam is now in focus. 5.
5 Power management Setting power options Using power-saving states The computer has two power-saving states enabled at the factory: Standby and Hibernation. When Standby is initiated, the power lights blink and the screen clears. Your work is saved to memory. Exiting Standby is faster than exiting Hibernation. If the computer is in Standby for an extended period or if the battery reaches a critical battery level while in Standby, the computer initiates Hibernation.
To exit Standby: ▲ Press the power button. When the computer exits Standby, the power lights turn on and your work returns to the screen where you stopped working. NOTE: If you have set a password to be required when the computer exits Standby, you must enter your Windows password before your work will return to the screen.
To remove the Power Meter icon from the notification area, follow these steps: 1. Right-click the Power Meter icon in the notification area, and then click Adjust Power Properties. 2. Click the Advanced tab. 3. Clear the Always show icon on the taskbar check box. 4. Click Apply, and then click OK. To show the Power Meter icon in the notification area, follow these steps: 1. Select Start > Control Panel > Performance and Maintenance > Power Options. 2. Click the Advanced tab. 3.
– or – a. Select Start > Control Panel > Performance and Maintenance > Power Options. b. Select a power scheme from the Power schemes list. c. Click OK. Customizing power schemes 1. Select Start > Control Panel > Performance and Maintenance > Power Options. 2. Select a power scheme from the Power schemes list. 3. Modify the Plugged in and Running on batteries settings as needed. 4. Click OK.
When you disconnect external AC power, the following events occur: ● The computer switches to battery power. ● The display brightness is automatically decreased to save battery life. To increase display brightness, press the fn+f10 hotkey or reconnect the AC adapter. Connecting the AC adapter WARNING! To reduce the risk of electric shock or damage to the equipment: Plug the power cord into an AC outlet that is easily accessible at all times.
NOTE: The display brightness is decreased to save battery life when you disconnect AC power. To increase display brightness, use the fn+f10 hotkey or reconnect the AC adapter. You can keep a battery in the computer or in storage, depending on how you work. Keeping the battery in the computer whenever the computer is plugged into AC power charges the battery and also protects your work in case of a power outage.
2. Insert the battery into the battery bay (1) until it is seated. The battery release latches (2) automatically lock the battery into place. To remove the battery: 1. Turn the computer upside down on a flat surface, with the battery bay toward you. 2. Slide the left battery release latch (1) until it locks into place. 3. Slide the right battery release latch (2) to release the battery. 4. Remove the battery (3).
The battery charges whenever the computer is plugged into external power through an AC adapter, an optional power adapter, or an optional docking device. The battery charges whether the computer is off or in use, but it charges faster when the computer is off. Charging may take longer if a battery is new, has been unused for 2 weeks or more, or is much warmer or cooler than room temperature.
Identifying low battery levels When a battery that is the sole power source for the computer reaches a low battery level, the battery light blinks. If a low battery level is not resolved, the computer enters a critical battery level, and the battery light blinks rapidly. The computer takes the following actions for a critical battery level: 60 ● If Hibernation is enabled and the computer is on or in Standby, the computer initiates Hibernation.
Resolving a low battery level CAUTION: To reduce the risk of losing information when the computer reaches a critical battery level and has initiated Hibernation, do not restore power until the power lights turn off. Resolving a low battery level when external power is available ▲ Connect one of the following devices: ● AC adapter ● Optional docking device ● Optional power adapter Resolving a low battery level when a charged battery is available 1. Turn off the computer or initiate Hibernation. 2.
To fully charge the battery: 1. Insert the battery into the computer. 2. Connect the computer to an AC adapter, optional power adapter, or optional docking device, and then plug the adapter or device into external power. The battery light on the computer turns on. 3. Leave the computer plugged into external power until the battery is fully charged. The battery light on the computer turns off. Step 2: Disable Hibernation and Standby 1.
Step 4: Fully recharge the battery To recharge the battery: 1. Plug the computer into external power and maintain external power until the battery is fully recharged. When the battery is recharged, the battery light on the computer turns off. You can use the computer while the battery is recharging, but the battery will charge faster if the computer is off. 2. If the computer is off, turn it on when the battery is fully charged and the battery light has turned off.
Disposing of a used battery WARNING! To reduce the risk of fire or burns, do not disassemble, crush, or puncture; do not short external contacts; do not dispose of in fire or water. Refer to the Regulatory, Safety and Environmental Notices for battery disposal information. Replacing the battery Computer battery life varies, depending on the power management settings, programs running on the computer, display brightness, external devices connected to the computer, and other factors.
Testing an AC adapter Test the AC adapter if the computer exhibits any of the following symptoms: ● The computer will not turn on when it is connected to the AC adapter and external power. ● The display does not turn on when the computer is connected to the AC adapter and external power. ● The power lights are off when the computer is connected to the AC adapter and external power. To test the AC adapter: 1. Remove the battery from the computer. 2.
If the computer is unresponsive and you are unable to use the preceding shutdown procedures, try the following emergency procedures in the sequence provided: 66 ● Press ctrl+alt+delete. Then, click Shut Down > Turn Off. ● Press and hold the power button for at least 5 seconds. ● Disconnect the computer from external power and remove the battery.
6 Drives Identifying installed drives To view the drives installed on the computer, select Start > My Computer. Handling drives Drives are fragile computer components that must be handled with care. Refer to the following cautions before handling drives. Additional cautions are included with the procedures to which they apply.
CAUTION: To reduce the risk of damage to the computer, damage to a drive, or loss of information, observe these precautions: Before you move a computer that is connected to an external hard drive, initiate Standby and allow the screen to clear, or properly disconnect the external hard drive. Before handling a drive, discharge static electricity by touching the unpainted metal surface of the drive. Do not touch the connector pins on a removable drive or on the computer.
Improving hard drive performance Using Disk Defragmenter As you use the computer, files on the hard drive become fragmented. Disk Defragmenter consolidates the fragmented files and folders on the hard drive so that the system can run more efficiently. After you start Disk Defragmenter, it works without supervision. Depending on the size of your hard drive and the number of fragmented files, Disk Defragmenter may take more than an hour to complete.
Using HP 3D DriveGuard HP 3D DriveGuard protects the hard drive by parking the drive and halting I/O requests under either of the following conditions: ● You drop the computer. ● You move the computer with the display closed while the computer is running on battery power. A short time after the end of one of these events, HP 3D DriveGuard returns the hard drive to normal operation.
To open the software and change settings, follow these steps: 1. Double-click the icon in the notification area, at the far right of the taskbar. – or – Right-click the icon in the notification area, and then select Settings. 2. Click the appropriate button to change settings. 3. Click OK.
Using RAID (select models only) RAID (Redundant Array of Independent Disks) is a solution to recover data in the event of drive failure. Your computer includes a simple RAID solution that protects data on a Serial ATA (SATA) disk drive in case of drive failure or virus attacks. HP's RAID solution also benefits computer users who frequently work with large files and want to improve storage performance of their computer. For additional information about RAID, refer to the RAID user guide in Help and Support.
Replacing a hard drive Your computer is equipped with either a 1.8-inch hard drive or a 2.5-inch hard drive, or your computer may have 2 hard drives (1.8-inch and 2.5-inch). The replacement procedures vary, depending on the type of hard drive(s) installed on the computer. CAUTION: To prevent information loss or an unresponsive system: Shut down the computer before removing the hard drive from the hard drive bay. Do not remove the hard drive while the computer is on, in Standby, or in Hibernation.
10. Lift the right side of the hard drive shield (2), and then slide it away from the computer (3). 11. Lift the right side of the hard drive (1), and then remove it from the hard drive bay (2).
12. Remove the rubber shield from the hard drive. 13. Remove the hard drive connector from the hard drive.
To install a 1.8-inch hard drive: 1. Replace the hard drive connector. 2. Replace the rubber shield. NOTE: When replacing the rubber shield, be sure to position it with the feet facing downward. 3. 76 Insert the hard drive into the hard drive bay (1).
4. Press down on the hard drive connector (2). 5. Insert the hard drive shield (1) at an angle, and then rotate it downward (2). 6. Replace the 2 hard drive shield screws (3). 7. Align the tabs (1) on the hard drive cover with the notches on the computer. 8. Lower the cover (2), and then press down on the cover to snap it into place.
9. Tighten the 3 hard drive cover screws (3). 10. Reinstall the battery. 11. Turn the computer right-side up, and then reconnect external power and external devices. 12. Turn on the computer. Replacing a 2.5-inch hard drive To replace a 2.5-inch hard drive: 78 1. Save your work. 2. Shut down the computer and close the display. 3. Disconnect all external hardware devices connected to the computer. 4. Unplug the power cord from the AC outlet. 5.
8. Using your finger or a screwdriver, lift the edge of the memory module compartment cover (2) to release it, and then lift it away from the computer (3). 9. Remove the 6 hard drive carrier screws.
10. Gently slide the hard drive carrier out of the hard drive bay. 11. Remove the hard drive from the hard drive carrier: 80 a. Disconnect the ZIFF connector (1) and the ribbon cable (2). b. Remove the 2 screws on top of the hard drive carrier (1).
c. Remove the 2 screws on each side of the hard drive carrier (2). d. Lift the rear edge of the hard drive (1) and slide it out of the hard drive carrier (2). NOTE: This action also disconnects the hard drive from the USB board.
To install a 2.5-inch hard drive: 1. 82 Insert the hard drive into the hard drive carrier: a. Insert the hard drive (1) at an angle into the hard drive carrier to reconnect the USB board, and push down to seat the hard drive (2). b. Replace the 2 screws on each side of the hard drive carrier (1). c. Replace the 2 screws on top of the hard drive carrier (2).
d. 2. Reconnect the ZIFF connector (1) and the ribbon cable (2). Insert the hard drive carrier into the hard drive bay until it is firmly seated.
84 3. Replace the 6 hard drive carrier screws. 4. Align the tabs (1) on the memory module compartment cover with the notches on the computer. 5. Lower the cover (2), and then press down on the cover to snap it into place. 6. Tighten the 3 memory module compartment cover screws (3). 7. Replace the battery. 8. Turn the computer right-side up, and then reconnect external power and external devices. 9. Turn on the computer.
7 External devices Using a USB device Universal Serial Bus (USB) is a hardware interface that can be used to connect an optional external device, such as a USB keyboard, mouse, drive, printer, scanner, or hub. Some USB devices may require additional support software, which is usually included with the device. For more information about device-specific software, refer to the manufacturer's instructions. These instructions may be provided with the software, on disc, or on the manufacturer’s Web site.
Removing a USB device CAUTION: To prevent loss of data or an unresponsive system, use the following procedure to safely remove a USB device. CAUTION: To prevent damage to a USB connector, do not pull on the cable to remove the USB device. To remove a USB device: 1. Double-click the Safely Remove Hardware icon in the notification area, at the far right of the taskbar. NOTE: To display the Safely Remove Hardware icon, click the Show Hidden Icons icon (< or <<) in the notification area. 2.
Using 1394 devices IEEE 1394 is a hardware interface that connects a high-speed multimedia or data storage device to the computer. Scanners, digital cameras, and digital camcorders often require a 1394 connection. Some 1394 devices may require additional support software, which is usually included with the device. For more information about device-specific software, refer to the manufacturer's instructions. The 1394 port also supports IEEE 1394a devices.
3. Click Stop, and then click OK. 4. Remove the device. Using the docking connector The docking connector connects the computer to an optional docking device, so that additional ports and connectors can be used with the computer.
Using external drives Removable external drives expand your options for storing and accessing information. A USB drive can be added by connecting the drive to a USB port on the computer. NOTE: HP external USB optical drives should be connected to the powered USB port on the left side of the computer. USB drives include the following types: ● 1.
Using an optional external optical drive An external optical drive connects to a USB port on the computer and enables you to use optical discs (CDs and DVDs). The computer provides one powered USB port on the left side of the computer. This port provides power to an external optical drive when used with a powered USB cable. An external optical drive connected to the other USB port on the computer must be connected to AC power.
Removing an optical disc (CD or DVD) There are 2 ways to remove a disc, depending on whether the disc tray opens normally or not. When the disc tray opens 1. Press the release button (1) on the drive bezel to release the disc tray, and then gently pull out the tray (2) until it stops. 2. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces.
3. Remove the disc (3) from the tray by gently pressing down on the spindle while lifting the outer edges of the disc. Hold the disc by the edges and avoid touching the flat surfaces. NOTE: If the tray is not fully accessible, tilt the disc carefully as you remove it. 4. 92 Close the disc tray and place the disc in a protective case.
8 External media cards Using SD Card Reader cards Optional digital cards provide secure data storage and convenient data sharing. These cards are often used with digital media–equipped cameras and PDAs as well as with other computers. The SD Card Reader supports the following formats: ● MultiMediaCard (MMC) ● Secure Digital (SD) Memory Card Inserting a digital card CAUTION: To avoid damaging the digital card or the computer, do not insert any type of adapter into the SD Card Reader.
To remove a digital card: 1. Save your information and close all programs associated with the digital card. NOTE: To stop a data transfer, click Cancel in the operating system Copying window. 2. Stop the digital card: a. Double-click the Safely Remove Hardware icon in the notification area, at the far right of the taskbar. NOTE: To display the Safely Remove Hardware icon, click the Show Hidden Icons icon (< or <<) in the notification area. 3. b. Click the name of the digital card in the list. c.
CAUTION: To prevent damage to the connectors: Use minimal force when inserting an ExpressCard. Do not move or transport the computer when an ExpressCard is in use. The ExpressCard slot may contain a protective insert. To remove the insert: 1. Press in on the insert (1) to unlock it. 2. Pull the insert out of the slot (2). To insert an ExpressCard: 1. Hold the card label-side up, with the connectors facing the computer. 2.
To remove an ExpressCard: 1. Save your information and close all programs associated with the ExpressCard. NOTE: To stop a data transfer, click Cancel in the operating system Copying window. 2. Stop the ExpressCard: a. Double-click the Safely Remove Hardware icon in the notification area, at the far right of the taskbar. NOTE: To display the Safely Remove Hardware icon, click the Show Hidden Icons icon (< or <<) in the notification area. 3. b. Click the name of the ExpressCard in the list. c.
Inserting a smart card To insert a smart card: 1. Hold the card label-side up, and gently slide the card into the smart card reader until the card is seated. 2. Follow the on-screen instructions for logging on to the computer using the smart card PIN. Removing a smart card To remove a smart card: ▲ Grasp the edge of the smart card, and pull it out of the smart card reader.
9 Memory modules The computer has two memory module compartments. The primary memory module compartment is located under the keyboard. The expansion memory module compartment is located on the bottom of the computer. The memory capacity of the computer can be upgraded by adding a memory module to the vacant expansion memory module slot or by upgrading the existing memory module in the primary memory module slot.
Adding or replacing a memory module in the expansion memory module slot To add or replace a memory module in the expansion memory module slot, follow these steps: 1. Save your work. 2. Shut down the computer and close the display. If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the power button. Then shut down the computer through the operating system. 3. Disconnect all external devices connected to the computer. 4.
b. Grasp the edge of the memory module (2), and gently pull the module out of the memory module slot. To protect a memory module after removal, place it in an electrostatic-safe container. 10. Insert a memory module: CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module, and do not bend the memory module. a. Align the notched edge (1) of the memory module with the tab in the memory module slot. b.
11. Align the tabs (1) on the memory module compartment cover with the notches on the computer. 12. Lower the cover (2), and then press down on the cover to snap it into place. 13. Tighten the 3 memory module compartment cover screws (3). 14. Replace the battery. 15. Turn the computer right-side up, and then reconnect external power and external devices. 16. Turn on the computer.
Upgrading a memory module in the primary memory module slot To upgrade a memory module in the primary memory module slot, follow these steps: 1. Save your work. 2. Shut down the computer and close the display. If you are not sure whether the computer is off or in Hibernation, turn the computer on by pressing the power button. Then shut down the computer through the operating system. 3. Disconnect all external devices connected to the computer. 4. Unplug the power cord from the AC outlet. 5.
10. Loosen the 4 keyboard access screws (2). 11. Turn the computer right-side up, and open it. 12. Carefully lift the switch cover away from the keyboard.
13. Carefully lift the top edge of the keyboard (1), and pull the keyboard up (2). NOTE: If the left side of the keyboard releases before the right side, pull the keyboard slightly to the left to release the right side. 14. Carefully lift the large cable connector (1), and then pull the cable away (2) to release it. 15. Carefully lift the small cable connector (3), and then pull the cable away (4) to release it. 16. Tilt the keyboard over until it rests on the palm rest of the computer. 17.
18. Remove the memory module compartment cover (2). 19. Remove the memory module: a. Pull away the retention clips (1) on each side of the memory module. The memory module tilts up. CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module. b. Grasp the edge of the memory module (2), and gently pull the module out of the memory module slot.
CAUTION: To prevent damage to the memory module, hold the memory module by the edges only. Do not touch the components on the memory module, and do not bend the memory module. a. Align the notched edge (1) of the memory module with the tab in the memory module slot. b. With the memory module at a 45-degree angle from the surface of the memory module compartment, press the module (2) into the memory module slot until it is seated. c.
23. Reinsert the large cable (1) into the cable connector, and then push the cable connector down until it snaps into place (2). 24. Reinsert the small cable (3) into the cable connector, and then push the cable connector down until it snaps into place (4). 25. Align the notched edges of the keyboard with the tabs in the keyboard slot (1), and then tilt the keyboard back into the keyboard slot (2).
26. Align the switch cover, and then press down on the switch cover locations, making sure that the switch cover hooks snap into place. NOTE: If there are bumps or raised areas on the switch cover, remove the switch cover and repeat this step. 27. Close the display. 28. Turn the computer upside down on a flat surface. 29. Tighten the 4 keyboard access screws (1). 30. Replace the 3 switch cover screws (2). 31. Align the tabs (1) on the hard drive cover with the notches on the computer. 32.
33. Tighten the 3 hard drive cover screws (3). 34. Replace the battery. 35. Turn the computer right-side up, and then reconnect external power and external devices. 36. Turn on the computer.
10 Security Protecting the computer NOTE: Security solutions are designed to act as deterrents. These deterrents may not prevent a product from being mishandled or stolen. NOTE: In some countries or regions, the computer supports CompuTrace, which is an online securitybased tracking and recovery service. If the computer is stolen, CompuTrace can track the computer if the unauthorized user accesses the Internet. You must purchase the software and subscribe to the service in order to use CompuTrace.
Using passwords Most security features use passwords. Whenever you set a password, write down the password and store it in a secure location away from the computer. Note the following password considerations: ● Setup and DriveLock passwords are set in Computer Setup and are managed by the system BIOS.
BIOS administrator passwords Function DriveLock user password Protects access to the internal hard drive that is protected by DriveLock, and is set under DriveLock Passwords during the enable process. TPM embedded security password When enabled as a BIOS administrator password, protects access to the computer contents when the computer turns on, restarts, or exits Hibernation. This password requires the optional embedded security chip to support this security feature.
Managing a BIOS administrator password A BIOS administrator password is set, changed, and deleted in Computer Setup. To set this password in Computer Setup, follow these steps: 1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. 2. Press f10 to enter Computer Setup. 3. Use a pointing device or the arrow keys to select Security > Setup BIOS Administrator Password, and then press enter. 4.
5. When prompted for the new password, leave the field empty, and then press enter. 6. Read the warning. To continue, select YES. 7. When prompted to type your new password again, leave the field empty, and then press enter. 8. To save your changes and exit Computer Setup, click Save, and then follow the on-screen instructions. – or – Use the arrow keys to select File > Save Changes and Exit, and then press enter. Your changes go into effect when the computer restarts.
Entering a BIOS administrator password At the BIOS administrator password prompt, type your password (using the same kind of keys you used to set the password), and then press enter. After 3 unsuccessful attempts to enter the BIOS administrator password, you must restart the computer and try again.
Setting a DriveLock password To set a DriveLock password in Computer Setup, follow these steps: 1. Turn on the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. 2. Press f10 to enter Computer Setup. 3. Use a pointing device or the arrow keys to select Security > DriveLock Password, and then press enter. 4. Use a pointing device to click the hard drive you want to protect.
Entering a DriveLock password Be sure that the hard drive is inserted into the computer (not into an optional docking device or external MultiBay). At the DriveLock Password prompt, type your user or master password (using the same kind of keys you used to set the password), and then press enter. After 2 incorrect attempts to enter the password, you must shut down the computer and try again.
Changing a DriveLock password To change a DriveLock password in Computer Setup, follow these steps: 1. Turn on the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. 2. Press f10 to enter Computer Setup. 3. Use a pointing device or the arrow keys to select Security > DriveLock Password, and then press enter. 4. Use a pointing device to select an internal hard drive.
Removing DriveLock protection To remove DriveLock protection in Computer Setup, follow these steps: 1. Turn on the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. 2. Press f10 to enter Computer Setup. 3. Use a pointing device or the arrow keys to select Security > DriveLock Password, and then press enter. 4. Use a pointing device or the arrow keys to select an internal hard drive, and then press enter. 5.
Removing Automatic DriveLock protection To remove DriveLock protection in Computer Setup, follow these steps: 1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. 2. Press f10 to enter Computer Setup. 3. Use a pointing device or the arrow keys to select Security > Automatic DriveLock, and then press enter. 4. Use a pointing device or the arrow keys to select an internal hard drive, and then press enter.
Using Computer Setup security features Securing system devices You can disable or enable system devices from the following menus in Computer Setup: ● Boot Options ● Device Configurations ● Built-In Device Options ● Port Options To disable or reenable system devices in Computer Setup, follow these steps: 1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. 2. Press f10 to enter Computer Setup. 3.
To view this general system information in Computer Setup, follow these steps: 1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. 2. Press f10 to enter Computer Setup. 3. Use a pointing device or the arrow keys to select File > System Information, and then press enter. NOTE: To prevent unauthorized access to this information, you must create a BIOS administrator password in Computer Setup.
Using antivirus software When you use the computer to access e-mail, a network, or the Internet, you expose the computer to computer viruses. Computer viruses can disable the operating system, programs, or utilities, or cause them to function abnormally. Antivirus software can detect most viruses, destroy them, and in most cases, repair any damage they have caused. To provide ongoing protection against newly discovered viruses, antivirus software must be kept up to date.
Using firewall software When you use the computer to access e-mail, a network, or the Internet, unauthorized persons may be able to gain access to the computer, your personal files, and information about you. Use the firewall software preinstalled on the computer to protect your privacy. McAfee Total Protection antivirus software is preinstalled on the computer. To access your software, select Start > All Programs > McAfee > Managing Services > Total Protection.
Installing critical security updates CAUTION: Microsoft sends alerts regarding critical updates. To protect the computer from security breaches and computer viruses, install all critical updates from Microsoft as soon as you receive an alert. Updates to the operating system and other software may have become available after the computer was shipped.
Using HP ProtectTools Security Manager (select models only) HP ProtectTools Security Manager software is preinstalled on select computer models. This software can be accessed through Windows Control Panel. It provides security features that help protect against unauthorized access to the computer, networks, and critical data. For more information, refer to the HP ProtectTools software Help.
Installing a security cable NOTE: A security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. 1. Loop the security cable around a secured object. 2. Insert the key (1) into the cable lock (2). 3. Insert the cable lock into the security cable slot on the computer (3), and then lock the cable lock with the key. NOTE: Your computer may look different from the illustration. The location of the security cable slot varies by computer model.
11 Software updates Updating software Updated versions of the software provided with your computer are available either through the HP Update utility or on the HP Web site. The HP Update utility automatically checks for updates from HP. The utility runs a specified interval and provides a list of support alerts, such as security enhancements, and optional software and driver updates.
Updating the BIOS To update the BIOS, first determine what BIOS version you currently have, and then download and install the new BIOS. Determining the BIOS version BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing fn+esc (if you are already in Windows®) or by using Computer Setup. To use Computer Setup for displaying BIOS information, follow these steps: 1.
Downloading a BIOS update CAUTION: To prevent damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter. Do not download or install a BIOS update while the computer is running on battery power, docked in an optional docking device, or connected to an optional power source.
NOTE: After a message on the screen reports a successful installation, you may delete the downloaded file from your hard drive. Updating programs and drivers 1. Open your Web browser, go to http://www.hp.com/support, and then select your country or region. 2. Click the option for software and driver downloads, type your computer model number in the product box, and then press enter. 3. Click your specific product from the models listed. 4. Click your operating system. 5.
models. Select Show software for all supported models. If you have used HP SoftPaq Download Manager previously, go to Step 3. a. Select your operating system and language filters in the Configuration Options window. The filters limit the number of options that are listed in the Product Catalog pane. For example, if only Windows XP Professional is selected in the operating system filter, the only operating system that is displayed in the Product Catalog is Windows XP Professional. b.
12 MultiBoot About the boot device order As the computer starts, the system attempts to boot from enabled boot devices. The MultiBoot utility, which is enabled at the factory, controls the order in which the system selects a boot device. Boot devices can include optical drives, diskette drives, a network interface card (NIC), hard drives, and USB devices. Boot devices contain bootable media or files that the computer needs to start and operate properly.
Enabling boot devices in Computer Setup The computer will boot to a USB device or a NIC device only if the device has first been enabled in Computer Setup. To start Computer Setup and enable a USB device or a NIC device as a boot device, follow these steps: 1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. 2. Press f10 to enter Computer Setup. 3.
Considering boot order changes Before changing the boot order, note the following considerations: ● When the computer restarts after the boot order has been changed, the computer attempts to start using the new boot order. ● If there is more than one type of boot device, the computer attempts to boot using the first of each type of boot device (except for optical devices).
Choosing MultiBoot preferences You can use MultiBoot in the following ways: ● To set a new boot order that the computer uses each time it is turned on, by changing the boot order in Computer Setup. ● To dynamically choose the boot device, by pressing esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen, and then pressing f9 to enter the Boot Device Options menu. ● To use MultiBoot Express to set variable boot orders.
Setting a MultiBoot Express prompt To start Computer Setup and set the computer to display the MultiBoot startup location menu each time the computer is started or restarted, follow these steps: 1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. 2. Press f10 to enter Computer Setup. 3. Use a pointing device or the arrow keys to select System Configuration > Boot Options, and then press enter. 4.
13 Management Using Client Management Solutions Client Management Solutions software provides standards-based solutions for managing client (user) desktop, workstation, notebook, and tablet computers in a networked environment.
Managing and updating software HP provides several tools for managing and updating software on client computers: ● HP Client Manager for Altiris (select models only) NOTE: To download HP Client Manager for Altiris or to obtain more information about HP Client Manager for Altiris, see the HP Web site at http://www.hp.com.
● ● Help desk and problem resolution ◦ Management of help desk tickets ◦ Remote troubleshooting ◦ Remote problem resolution ◦ Client disaster recovery Software and operations management ◦ Ongoing client management ◦ HP system software deployment ◦ Application self-healing (the ability to identify and repair certain application problems) Altiris Solutions software provides easy-to-use software distribution capabilities.
HP CCM (Client Configuration Manager) (select models only) HP CCM (Client Configuration Manager) automates the management of software such as operating systems, programs, software updates, and content and configuration settings to ensure that each computer is maintained in the correct configuration. With these automated management solutions, you can manage software throughout the life cycle of the computer.
HP SSM (System Software Manager) HP SSM (System Software Manager) lets you remotely update system-level software on multiple systems simultaneously. When executed on a client computer, SSM detects versions of both hardware and software, and then updates designated software from a central repository, known as a file store. Driver versions that are supported by SSM are denoted with a special icon on the HP driver download Web site and on the Support Software CD.
Using Intel Active Management Technology (select models only) Intel® Active Management Technology (iAMT) allows discovery, repair, and protection of networked computing assets. With iAMT, computers can be managed whether they are on or off. The iAMT solution is available on computers with Intel Centrino® with vPro mobile technology.
iAMT Configuration Select To do this Host Name Assign a host name to the computer. TCP/IP Disable/enable network interface or DHCP (assigns an IP address if DHCP has been disabled) or change the domain name. Provision Model Assign Enterprise or Small Business iAMT model. Setup and Configuration Set options to control remote configuration of AMT. Un-Provision Reset the AMT configuration to factory defaults.
14 Computer Setup Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load. NOTE: Some of the Computer Setup menu items listed in this guide may not be supported by your computer. NOTE: An external keyboard or mouse connected to a USB port can be used with Computer Setup only if USB legacy support is enabled. To start Computer Setup, follow these steps: 1.
To exit Computer Setup menus, choose one of the following methods: ● To exit Computer Setup menus without saving your changes, click Exit, and then follow the onscreen instructions. – or – Use the tab key and the arrow keys to select File > Ignore Changes and Exit, and then press enter. – or – ● To save your changes and exit Computer Setup menus, click Save, and then follow the on-screen instructions. – or – Use the tab key and the arrow keys to select File > Save Changes and Exit, and then press enter.
File menu Select To do this System Information ● View identification information for the computer and the batteries in the system. ● View specification information for the processor, memory size, system ROM, video revision, keyboard controller version, and wireless identification numbers. Set System Date and Time System Diagnostics Change date and time.
Select To do this Setup BIOS Administrator Password Set up a BIOS administrator password. User Management (requires a BIOS administrator password) ● Create a new BIOS user account. ● View a list of ProtectTools users. Password Policy (requires a BIOS administrator password) Revise password policy criteria. HP SpareKey Enable/disable HP SpareKey (enabled by default). Always Prompt for HP SpareKey Enrollment Enable/disable HP SpareKey enrollment (enabled by default).
Select To do this Boot Options ● Set a Startup Menu delay (in seconds). ● Set the MultiBoot Express Popup Delay (in seconds). ● Enable/disable Custom Logo (disabled by default). ● Enable/disable Display Diagnostic URL (enabled by default). ● Enable/disable CD-ROM boot (enabled by default). ● Enable/disable SD Card boot (enabled by default). ● Enable/disable floppy boot (enabled by default). ● Enable/disable PXE Internal NIC boot (enabled by default).
Select To do this NOTE: Availability of the options above varies by computer model. 150 Chapter 14 Computer Setup ● Enable/disable HP QuickLook (enabled by default). ● Enable/disable preboot authentication on HP QuickLook Boot (enabled by default). ● Enable/disable HP QuickWeb (enabled by default). ● Enable/disable HP QuickWeb: Write Protect. ● Enable/disable Multi Core CPU (select models only; enabled by default). ● Enable/disable Intel HT Technology (enabled by default).
Select To do this Built-In Device Options ● Enable/disable the wireless button state (enabled by default). ● Enable/disable the embedded WLAN device (enabled by default). ● Enable/disable embedded WWAN device radio (select models only; enabled by default). ● Enable/disable embedded Bluetooth® device radio (enabled by default). ● Enable/disable the Network Interface Controller (LAN) (enabled by default). ● Enable/disable LAN/WLAN switching (disabled by default). ● Set the wake on LAN state.
Select To do this Port Options (all are enabled by default) NOTE: All port options are enabled by default. ● Enable/disable the flash media reader. ● Enable/disable the USB port. CAUTION: Disabling the USB port also disables MultiBay devices and ExpressCard devices on the advanced port replicator. ● Enable/disable the 1394 port. ● Enable/disable the ExpressCard slot. ● Enable/disable the Smart Card slot. ● Enable/disable the eSATA port.
15 Backing up and recovering To protect your information, use the Windows® Backup utility (select models only) to back up files and folders or create recovery points. In case of system failure, you can use the backup files to restore your computer.
Backing up your information Recovery after a system failure is as complete as your most current backup. You should create your initial backup immediately after software setup. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup. You can back up individual files or folders to an optional external hard drive or to a network drive.
Performing a recovery In case of system failure or instability, the computer provides the following tools to recover your files: ● Windows recovery tools (select models only): You can use the Windows Backup utility to recover information you have previously backed up. ● Operating System and Driver Recovery discs (included with your computer): You can use the discs to recover your operating system and programs installed at the factory.
Index Symbols/Numerics 1394 cable, connecting 87 1394 devices connecting 87 removing 87 1394 port 8, 87 A AC adapter 13 AC adapter, connecting 56 administrator password 111 airport security devices 68 Altiris Deployment Solutions 138 ambient light sensor 12 applications key, Windows 6 audio devices, connecting external 43 audio functions, checking 43 audio-in (microphone) jack 8, 40 audio-out (headphone) jack 8, 40 Automatic DriveLock password entering 119 removing 120 B backing up files and folders 154 ba
rear 7 right-side 8 top 1 computer information 129 Computer Setup BIOS administrator password 112 device security 121 DriveLock password 115 enabling bootable devices 134 File menu 147 navigating and selecting 145 restoring factory settings 146 Security menu 147 setting boot order 136 setting MultiBoot Express prompt 137 System Configuration menu 148 Computer Setup utility 138 configuring ExpressCards 94 connecting to a LAN 27 connecting to a WLAN 20 connection, external power 56 connector, docking 8, 88 co
J jacks audio-in (microphone) 8, 40 audio-out (headphone) 8, 40 RJ-11 (modem) 9 RJ-45 (network) 7 Java Card defined 96 inserting 97 removing 97 K keyboard hotkeys 34 keyboard light and button keyboard screws removing 102 replacing 108 keypad, embedded enabling and disabling switching key functions using 37 keypad, external num lock 37 using 37 keys esc 6 fn 6 function 6 keypad 6 Windows applications Windows logo 6 12, 34 37 37 6 L labels Bluetooth 14 Microsoft Certificate of Authenticity 13 regulatory 1
power connecting 56 conserving 63 power button 5 power connector 9 power cord 13 power light 3, 7 Power Monitor Circuit 151 Product Key 13 product name and number, computer 13 projector, connecting 44 public WLAN connection 20 PXE server 134 Q QuickLook button 5 QuickLook light 3 QuickWeb button 5 QuickWeb light 3 R RAID (Redundant Array of Independent Disks) devices 149 readable media 52 region codes, DVD 47 regulatory information regulatory label 13 wireless certification labels 14 release latches, batter
video, recording 12 volume down button 5, 40 volume mute button 5, 40 volume mute light 3 volume up button 5, 40 volume, adjusting 42 W Web sites HP System Software Manager 142 Intel Pro technology for AMT 143 webcam 12, 40, 49 webcam light 12 webcam properties, adjusting 49 Windows applications key 6 Windows Backup utility 154, 155 Windows logo key 6 Windows recovery 155 wired connections 27 wireless button 5, 16 wireless certification label 14 wireless connections 16 wireless controls button 16 operating
