HP EliteBook 2740p User Guide
© Copyright 2010 Hewlett-Packard Development Company, L.P. Bluetooth is a trademark owned by its proprietor and used by Hewlett-Packard Company under license. Intel is a trademark of Intel Corporation in the U.S. and other countries or regions. Java is a U.S. trademark of Sun Microsystems, Inc. Microsoft and Windows are U.S. registered trademarks of Microsoft Corporation. SD Logo is a trademark of its proprietor. The information contained herein is subject to change without notice.
Safety warning notice WARNING! To reduce the possibility of heat-related injuries or of overheating the computer, do not place the computer directly on your lap or obstruct the computer air vents. Use the computer only on a hard, flat surface. Do not allow another hard surface, such as an adjoining optional printer, or a soft surface, such as pillows or rugs or clothing, to block airflow.
iv Safety warning notice
Table of contents 1 Features ........................................................................................................................................................... 1 Identifying hardware ............................................................................................................................. 1 Top components .................................................................................................................. 1 Pointing devices ..........................
Connecting to a WLAN ...................................................................................................... 25 Roaming to another network .............................................................................................. 26 Using HP Mobile Broadband (select models only) ............................................................................. 27 Inserting a SIM ...................................................................................................................
Setting pen preferences ..................................................................................................... 46 Using the touch screen (select models only) ...................................................................................... 46 Tapping (or clicking) .......................................................................................................... 46 Flicking ............................................................................................................
Using the external monitor port ......................................................................... 65 Webcam ............................................................................................................................................. 66 Webcam tips ...................................................................................................................... 66 Adjusting webcam properties .........................................................................................
Replacing the battery ......................................................................................................... 80 Testing an AC adapter ....................................................................................................................... 81 Shutting down the computer ............................................................................................................... 81 7 Drives .....................................................................................
11 Security ...................................................................................................................................................... 107 Protecting the computer ................................................................................................................... 107 Using passwords .............................................................................................................................. 108 Setting passwords in Windows .........................
Navigating and selecting in Computer Setup ................................................................... 134 Restoring factory settings in Computer Setup ................................................................. 135 Computer Setup menus ................................................................................................................... 135 File menu .........................................................................................................................
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1 Features Identifying hardware To see a list of hardware installed in the computer: ▲ Select Start > Control Panel > System and Security. Then, in the System area, click Device Manager. You can also add hardware or modify device configurations using Device Manager. NOTE: Windows® includes the User Account Control feature to improve the security of your computer.
Component Description (2) TouchPad on/off control Enables/disables the TouchPad when pressed in combination with the fn key. (3) Pointing stick* Moves the pointer and selects or activates items on the screen. (4) fn key Enables/disables the TouchPad when pressed in combination with the f5 key. (5) Left pointing stick button* Functions like the left button on an external mouse. (6) TouchPad* Moves the pointer and selects or activates items on the screen.
Lights Component Description (1) ● On: The computer is on. ● Blinking: The computer is in the Sleep state. ● Off: The computer is off or in Hibernation. ● Amber: A battery is charging. ● Turquoise: A battery is close to full charge capacity. ● Blinking amber: A battery that is the only available power source has reached a low battery level. When the battery reaches a critical battery level, the battery light begins blinking rapidly.
Component Description (8) Volume up light Blinking: The volume up button is being used to increase speaker volume. (9) Num lock light On: Num lock is on or the embedded numeric keypad is enabled. Buttons and switches 4 Component Description (1) Internal display switch Turns off the display if the display is closed while the power is on. (2) Volume mute button Mutes and restores speaker sound. (3) Volume down button Decreases computer volume.
Keys Component Description (1) esc key Displays system information when pressed in combination with the fn key. (2) fn key Executes frequently used system functions when pressed in combination with a function key or the esc key. (3) Windows logo key Displays the Windows Start menu. (4) Windows applications key Displays a shortcut menu for items beneath the pointer. (5) Embedded numeric keypad keys Can be used like the keys on an external numeric keypad.
Front components Component Description (1) Webcam light On: The webcam is in use. (2) External WWAN antenna button Opens the external wireless wide area network (WWAN) antenna. (3) External WWAN antenna Sends and receives wireless signals to communicate with WWANs. (4) Power switch ● When the computer is off, slide the switch to the right to turn on the computer. ● When the computer is on, slide the switch to the right to shut down the computer.
Right-side components Component Description (1) HP Fingerprint Sensor (fingerprint reader) Allows a fingerprint logon to Windows instead of a password logon. (2) QuickWeb button ● When the computer is off, press the button to open HP QuickWeb. ● When the computer is on, press the button to open the default Web browser. ● When the computer is off, press the button to open HP QuickLook. ● When the computer is on, press the button to open Software Setup.
Left-side components Component Description (1) Supports the following optional digital card formats: Media Card Reader ● Secure Digital (SD) Memory Card ● MultiMediaCard (MMC) (2) Pen holder Stores the digitizer pen. (3) Vent Enables airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
Rear components Component Description (1) In tablet mode, functions like the enter key and the up and down arrows on a standard keyboard. Jog dial ● Press inward to enter a command. ● Rotate up to scroll up. ● Rotate down to scroll down. (2) esc button In tablet mode, allows you to exit or escape out of an application. (3) Rotate button In tablet mode, switches the image between landscape and portrait orientation.
Bottom components Component Description (1) Battery bay Holds the battery and subscriber identity module (SIM). (2) SIM slot Contains a wireless subscriber identity module (SIM) (select models only). The SIM slot is located inside the battery bay. (3) Vents (5) Enable airflow to cool internal components. NOTE: The computer fan starts up automatically to cool internal components and prevent overheating. It is normal for the internal fan to cycle on and off during routine operation.
Display Component Description (1) Webcam light On: The webcam is in use. (2) Webcam Records audio and video and captures still photographs. (3) Keyboard light button Opens and turns on the keyboard light. (4) HP Fingerprint Sensor Allows a fingerprint logon to Windows instead of a password logon. (5) Internal microphones (2) Record sound and transmit sound for video conferencing and Voice over IP (VoIP).
Wireless antennas (select models only) The antennas send and receive signals from one or more wireless devices. These antennas are not visible from the outside of the computer. Component Description (1) WWAN antenna (1)* Sends and receives wireless signals to communicate with wireless wide area networks (WWANs). (2) WLAN antennas (2)* Send and receive wireless signals to communicate with wireless local area networks (WLANs).
Additional hardware components Component Description (1) Power cord* Connects an AC adapter to an AC outlet. (2) AC adapter Converts AC power to DC power. (3) Battery* Powers the computer when the computer is not plugged into an external power source. *Batteries and power cords vary in appearance by country or region.
Identifying the labels The labels affixed to the computer provide information you may need when you troubleshoot system problems or travel internationally with the computer: ● Service tag—Provides important information, including the following: ◦ Product name (1). This is the product name affixed to the front of your computer. ◦ Serial number (s/n) (2). This is an alphanumeric identifier that is unique to each product. ◦ Part number/Product number (p/n) (3).
2 Using the tablet Tablet display components Component Description (1) ● While Windows is running, press the button with the pen to enter the ctrl+alt+delete command.† ● While the Computer Setup utility is running, press the button with the pen to enter the reset command. The computer resets and all unsaved information is lost. The reset function can be used to restore functionality when the system has become unresponsive.
(6) Pen holder Stores the digitizer pen. *This table describes default settings. For information about changing the functions of the Ctrl+alt+del button and jog dial, select Start > Control Panel > Hardware and Sound > Tablet PC Settings. † To protect your work and the system, the ctrl+alt+delete command cannot be entered using the ctrl, alt, and del keys on the on-screen keyboard. Rotating the display The computer display can rotate from traditional notebook mode to tablet mode. NOTE: rotate.
2. Rotate the computer display clockwise until it snaps into place facing away from the keyboard. 3. Tilt the computer display downward onto the keyboard until it snaps into place. In tablet mode, the screen display automatically rotates from portrait to landscape as it is being turned. NOTE: If antennae on the computer are held in close proximity to the body, the antennae may disable automatic rotation of the screen display.
Notebook mode To change the computer from tablet mode to notebook mode: 18 1. Slide the display release latch (1). 2. Open the computer display (2).
3. Rotate the computer display counterclockwise until it snaps into place facing the keyboard. NOTE: To prevent a lack of response when you turn on the computer, be sure that the battery is firmly seated.
3 Networking Using wireless devices (select models only) Wireless technology transfers data across radio waves instead of wires. Your computer may be equipped with one or more of the following wireless devices: ● Wireless local area network (WLAN) device—Connects the computer to wireless local area networks (commonly referred to as Wi-Fi networks, wireless LANs, or WLANs) in corporate offices, your home, and public places such as airports, restaurants, coffee shops, hotels, and universities.
Wireless (connected) Identifies the location of the wireless lights and the wireless buttons on the computer. Also identifies the Wireless Assistant software on the computer and indicates that one or more of the wireless devices are on. Wireless (disconnected) Identifies the Wireless Assistant software on the computer and indicates that all of the wireless devices are off.
Because the wireless devices are enabled at the factory, you can use the wireless button to turn on or turn off the wireless devices simultaneously. Individual wireless devices can be controlled through Wireless Assistant software (select models only) or through Computer Setup. NOTE: If the wireless devices are disabled by Computer Setup, the wireless button will not work until you reenable your devices.
Using operating system controls Some operating systems also offer a way to manage integrated wireless devices and the wireless connection. For example, Windows provides the Network and Sharing Center that allows you to set up a connection or network, connect to a network, manage wireless networks, and diagnose and repair network problems. To access the Network and Sharing Center, select Start > Control Panel > Network and Internet > Network and Sharing Center.
Using a WLAN With a WLAN device, you can access a wireless local area network (WLAN), which is composed of other computers and accessories that are linked by a wireless router or a wireless access point. NOTE: The terms wireless router and wireless access point are often used interchangeably. ● A large-scale WLAN, such as a corporate or public WLAN, typically uses wireless access points that can accommodate a large number of computers and accessories and can separate critical network functions.
When you set up a WLAN or access an existing WLAN, always enable security features to protect your network from unauthorized access. The common security levels are Wi-Fi Protected Access (WPA) and Wired Equivalent Privacy (WEP). Because wireless radio signals travel outside the network, other WLAN devices can pick up unprotected signals and either connect to your network (uninvited) or capture information being sent across it.
NOTE: If you do not see the network you want to connect to, click Open Network and Sharing Center, and then click Set up a new connection or network. A list of options is displayed. You can choose to manually search for and connect to a network or to set up a new network connection. After the connection is made, place the mouse pointer over the network icon in the notification area, at the far right of the taskbar, to verify the name and status of the connection.
Using HP Mobile Broadband (select models only) HP Mobile Broadband enables your computer to use wireless wide area networks (WWANs) to access the Internet from more places and over larger areas than it can by using WLANs. Using HP Mobile Broadband requires a network service provider (called a mobile network operator), which in most cases is a mobile phone network operator. Coverage for HP Mobile Broadband is similar to mobile phone voice coverage.
7. Insert the SIM into the SIM slot, and gently push the SIM into the slot until it is firmly seated. 8. Replace the battery. NOTE: HP Mobile Broadband will be disabled if the battery is not replaced. 9. Turn the computer right-side up, and then reconnect external power and external devices. 10. Turn on the computer. Removing a SIM To remove a SIM: 28 1. Shut down the computer.
7. Press in on the SIM (1), and then remove it from the slot (2). 8. Replace the battery. 9. Turn the computer right-side up, and then reconnect external power and external devices. 10. Turn on the computer.
Using Bluetooth wireless devices (select models only) A Bluetooth device provides short-range wireless communications that replace the physical cable connections that traditionally link electronic devices, such as the following: ● Computers (desktop, notebook, PDA) ● Phones (cellular, cordless, smart phone) ● Imaging devices (printer, camera) ● Audio devices (headset, speakers) Bluetooth devices provide peer-to-peer capability that allows you to set up a personal area network (PAN) of Bluetooth devi
Troubleshooting wireless connection problems Some possible causes for wireless connection problems include the following: ● Wireless device is not installed correctly or has been disabled. ● Wireless device or router hardware has failed. ● Network configuration (SSID or security) has been changed. ● Wireless device encountered interference from other devices. NOTE: Wireless networking devices are included with select computer models only.
Cannot connect to a preferred network Windows can automatically repair a corrupted WLAN connection: ● If there is a network icon in the notification area, at the far right of the taskbar, right-click the icon, and then click Troubleshoot problems. Windows resets your network device and attempts to reconnect to one of the preferred networks. ● If there is no network icon in the notification area, follow these steps: 1. Select Start > Control Panel > Network and Internet > Network and Sharing Center. 2.
If you are provided with new wireless network keys and SSID for a network, and if you have previously connected to that network, follow the steps below to connect to the network: 1. Select Start > Control Panel > Network and Internet > Network and Sharing Center. 2. Click Manage wireless networks in the left panel. A list showing the available WLANs is displayed. If you are in a hotspot where several WLANs are active, several will be displayed. 3.
Using the modem (select models only) The modem must be connected to an analog telephone line using a 6-pin, RJ-11 modem cable (included with select models only). In some countries, a country-specific modem cable adapter (included with select models only) is also required. Jacks for digital PBX systems may resemble analog telephone jacks, but they are not compatible with the modem. WARNING! Connecting the internal analog modem to a digital line can permanently damage the modem.
To connect the modem to an analog telephone line that does not have an RJ-11 telephone jack, follow these steps: 1. Plug the modem cable into the modem jack (1) on the computer. 2. Plug the modem cable into the country-specific modem cable adapter (2). 3. Plug the country-specific modem cable adapter (3) into the telephone wall jack. Selecting a location setting Viewing the current location selection To view the current location setting for the modem, follow these steps: 1.
Adding new locations when traveling By default, the only location setting available to the modem is a location setting for the country in which you purchased the computer. As you travel to different countries, set the internal modem to a location setting that meets the operating standards of the country in which you are using the modem. As you add new location settings, they are saved by the computer so that you can switch among settings at any time. You can add multiple location settings for any country.
Solving travel connection problems If you experience modem connection problems when using the computer outside of the country in which you purchased it, try the following suggestions: ● Check the telephone line type. The modem requires an analog, not a digital, telephone line. A line described as a PBX line is usually a digital line. A telephone line described as a data line, fax machine line, modem line, or standard telephone line is usually an analog line. ● Check for pulse or tone dialing.
38 7. Clear the check box for Wait for dial tone before dialing. 8. Click OK twice.
Connecting to a local area network (LAN) Connecting to a local area network (LAN) requires an 8-pin, RJ-45 network cable (purchased separately). If the network cable contains noise suppression circuitry (1), which prevents interference from TV and radio reception, orient the circuitry end of the cable (2) toward the computer. To connect the network cable: 1. Plug the network cable into the network jack (1) on the computer. 2. Plug the other end of the cable into a network wall jack (2).
4 Pointing devices, touch screen, and keyboard Using pointing devices Setting pointing device preferences Use Mouse Properties in Windows to customize settings for pointing devices, such as button configuration, click speed, and pointer options. To access Mouse Properties, select Start > Control Panel > Hardware and Sound > Mouse. Using the TouchPad To move the pointer, touch and slide one finger across the TouchPad surface in the direction you want the pointer to go.
3. Select the gesture that you want to disable or reenable. 4. Click Apply, and then click OK. NOTE: Your computer also supports additional TouchPad features that are disabled at the factory. To view and enable these features, click the Synaptics icon in the notification area, at the far right of the taskbar, and then click the Device Settings tab. Select the device, and then click Settings. Scrolling Scrolling is useful for moving up or down on a page or image.
Three finger flick The three-finger-flick gesture allows you to browse the Internet or scroll through photos in a photo viewer window. You can also use this gesture to enter or exit slideshow mode, and to play or pause in certain multimedia applications. To use the three-finger-flick gesture for navigation: 1. Place three fingers, slightly separated, on the TouchPad. 2. Flick your fingers in a straight, continuous motion in the desired direction, moving from one side of the TouchPad to the opposite side.
Using the pointing stick Press the pointing stick in the direction you want to move the pointer on the screen. Use the left and right pointing stick buttons as you would the left and right buttons on an external mouse. Connecting an external mouse You can connect an external USB mouse to the computer using one of the USB ports on the computer. A USB mouse can also be connected to the system using the ports on an optional docking device.
Performing mouse clicks with the pen ▲ To select an item on the screen as you would with the left button of an external mouse, tap the item with the tip of the pen. ▲ To double-click an item on the screen as you would with the left button of an external mouse, tap the item twice with the tip of the pen. ▲ To select an item as you would with the right button of an external mouse, press and hold down the pen button, and then tap the item with the tip of the pen.
Calibrating the pen The pen can function at the default calibration or at a calibration set by another user. However, HP highly recommends that you use the pen only while it is calibrated to your personal handwriting and mouse action motions. Calibration optimizes pen performance for all users and particularly for lefthanded users. To calibrate the pen: 1. Select Start > Control Panel > Hardware and Sound > Tablet PC Settings. 2. At the bottom of the General tab, tap the Calibrate button. 3.
Setting pen preferences Pen preferences are set in the Tablet PC Settings window of the operating system. The preferences include setting the location of on-screen menus for either right-handed or left-handed users, calibrating the screen for pen use, and optimizing handwriting recognition. To access pen preferences: ▲ Select Start > Control Panel > Hardware and Sound > Tablet PC Settings. Pen options are set in the Pen and Touch window.
Dragging Press your finger on an item on the screen, and then move your finger to drag an item to a new location. You can also use this motion to slowly scroll through documents. Scrolling Scrolling is useful for moving up or down on a page or image. To scroll, place two fingers on the screen, and then drag them across the screen in an up, down, left, or right motion.
NOTE: Scrolling speed is controlled by finger speed. Rotating Rotating allows you rotate items such as photos and pages. To rotate, anchor your thumb on the screen, and then move your forefinger in a semicircular motion around your thumb.
Pinching Pinching allows you to zoom in or out on items such as PDFs, images, and photos. To pinch: ● Zoom out by holding two fingers apart on the screen, and then pull the fingers together to decrease an object's size. ● Zoom in by holding two fingers together on the screen, and then pull the fingers apart to increase an object's size.
Setting touch screen preferences ▲ To set touch screen preferences for visual feedback, select Start > Control Panel > Hardware and Sound > Pen and Touch. These preferences are specific to the touch screen and the computer. ▲ To set touch screen preferences for left-handed or right-handed users, select Start > Control Panel > Hardware and Sound > Tablet PC Settings > Other tab. These preferences are specific to the touch screen and the computer.
To access the touch screen settings: 1. Select Start > Control Panel > Hardware and Sound > Touch Settings. -orClick the Q Menu icon in the notification area, at the far right of the taskbar, and select Touch Settings. 2. In the Touch Settings window, click the check box next to the function to be enabled, or press and hold the functions such as Calibrate, Default, OK, Cancel, and Apply, to activate them. NOTE: If the function's check box already has a check mark in it, it is enabled.
▲ 52 To turn off and close the keyboard light, gently press the keyboard light button until it clicks into place.
Using hotkeys Hotkeys are combinations of the fn key (1) and either the esc key (2) or one of the function keys (3). The icons on the f3 through f5, and f8 through f11 keys represent the hotkey functions. Hotkey functions and procedures are discussed in the following sections. Function Hotkey Display system information. fn+esc Initiate Sleep. fn+f3 Switch the screen image. fn+f4 Enable/disable the TouchPad. fn+f5 Display battery information. fn+f8 Decrease screen brightness.
In the Windows fn+esc display, the version of the system BIOS (basic input-output system) is displayed as the BIOS date. On some computer models, the BIOS date is displayed in decimal format. The BIOS date is sometimes called the system ROM version number. Initiating Sleep CAUTION: To reduce the risk of information loss, save your work before initiating Sleep. Press fn+f3 to initiate Sleep. When Sleep is initiated, your information is stored in system memory, the screen is cleared, and power is conserved.
Viewing battery charge information Press fn+f8 to display charge information for all installed batteries. The display indicates which batteries are charging and reports the amount of charge remaining in each battery. Decreasing screen brightness Press fn+f9 to decrease screen brightness. Hold down the hotkey to decrease the brightness level incrementally. Increasing screen brightness Press fn+f10 to increase screen brightness. Hold down the hotkey to increase the brightness level incrementally.
Using HP Quick Launch Buttons The HP Quick Launch Buttons enable you to quickly open programs, files, or Web sites you use frequently. You can use the factory settings, which are described in the following table. Or you can reprogram the buttons by opening the Q Menu in the Quick Launch Buttons control panel. The Quick Launch Buttons include the QuickWeb button (1) and the QuickLook button (2). The following table describes the factory settings for the Quick Launch Buttons.
Opening the Quick Launch Buttons control panel You can open the HP Quick Launch Buttons control panel in any of the following ways: ● Select Start > Control Panel > Hardware and Sound > Quick Launch Buttons. ● Double-click the HP Quick Launch Buttons icon in the notification area, at the far right of the taskbar. ● Right-click the HP Quick Launch Buttons icon in the notification area, and click Adjust HP Quick Launch Buttons Properties. NOTE: On some models, an icon is displayed on the desktop.
Using HP QuickLook QuickLook allows you to save calendar, contact, inbox, and task information from Microsoft Outlook to the hard drive of your computer. Then, when the computer is off or in Hibernation, you can press the QuickLook button on the computer to view this information without waiting for the operating system to restart. Use QuickLook to manage contact information, calendar events, e-mail information, and tasks without restarting your computer.
Using HP QuickWeb QuickWeb is an instant-on environment that is separate from your Windows operating system. QuickWeb allows you to rapidly access a Web browser without the need to start Windows. For information about setting up and using QuickWeb, refer to the QuickWeb software Help. Using the embedded numeric keypad Using the embedded numeric keypad The 15 keys of the embedded numeric keypad can be used like the keys on an external keypad.
5 Multimedia Multimedia features Your computer includes multimedia features that allow you to listen to music, watch movies, and view pictures.
◦ ● To increase volume, press and hold the volume up button (3) until the desired volume level is reached. Windows volume control: a. Click the Speakers icon in the notification area, at the far right of the taskbar. b. Increase or decrease the volume by moving the slider up or down. Click the Mute Speakers icon to mute the volume. – or – a. Right-click the Speakers icon in the notification area, and then click Open Volume Mixer. b.
Depending on the hardware and software included with the computer, the following multimedia tasks may be supported: ● Playing digital media, including audio and video CDs, audio and video DVDs, and Internet radio ● Creating or copying data CDs ● Creating, editing, and burning audio CDs ● Creating, editing, and burning a video or movie to a DVD or video CD CAUTION: To prevent loss of information or damage to a disc, observe the following guidelines: Before writing to a disc, connect the computer to a
Audio Your computer enables you to use a variety of audio features: ● Play music using your computer speakers and/or connected external speakers ● Record sound using the internal microphone or connect an external microphone ● Download music from the Internet ● Create multimedia presentations using audio and images ● Transmit sound and images with instant messaging programs ● Stream radio programs (select models only) or receive FM radio signals ● Create, or “burn,” audio CDs (select models only
NOTE: For best results when recording, speak directly into the microphone and record sound in a setting free of background noise. To confirm or change the audio settings on your computer, select Start > Control Panel > Hardware and Sound > Sound.
Video Your computer enables you to use a variety of video features: ● Watch movies ● Play games over the Internet ● Edit pictures and video to create presentations ● Connect external video devices Connecting an external monitor or projector Your computer has an external monitor port that allows you to connect external monitors and projectors. Using the external monitor port The external monitor port connects an external display device, such as an external monitor or a projector, to the computer.
Webcam NOTE: This section describes features that are common to most models. Some features may not be available on your computer. Your computer includes an integrated webcam, located at the top of the display. With the preinstalled software, you can use the webcam to take a photo, record a video, or make an audio recording. You can preview the photo, video recording, or audio recording, and save it on your computer hard drive.
● Saturation—Controls the strength of color in the final image. A higher saturation setting creates a bolder image; a lower saturation setting creates a more subtle image. ● Sharpness—Controls the definition of edges in an image. A higher sharpness setting creates a more defined image; a lower sharpness setting creates a softer image. ● Gamma—Controls the contrast affecting the mid-level grays or midtones of an image.
4. Slowly lower the display (1) until the webcam light (2) stops blinking and you hear a sound, which indicates that the webcam is now in focus. The webcam captures the business card image and the webcam light turns off. 5. If you are capturing multiple business card images, remove the business card and insert another one. The webcam light turns on when the card is in focus. The webcam then captures the business card image and the webcam light turns off. Repeat this step for additional business cards.
6 Power management Setting power options Using power-saving states The computer has two power-saving states enabled at the factory: Sleep and Hibernation. When Sleep is initiated, the power lights blink and the screen clears. Your work is saved to memory. Exiting Sleep is faster than exiting Hibernation. If the computer is in the Sleep state for an extended period or if the battery reaches a critical battery level while in the Sleep state, the computer initiates Hibernation.
NOTE: If you have set a password to be required when the computer exits Sleep, you must enter your Windows password before your work will return to the screen. Initiating and exiting Hibernation The system is set at the factory to initiate Hibernation after 1080 minutes (18 hours) of inactivity when running on battery power, 1080 minutes (18 hours) of inactivity when running on external power, or when the battery reaches a critical battery level.
Viewing the current power plan ▲ Click the battery meter icon in the notification area, at the far right of the taskbar. – or – Select Start > Control Panel > System and Security > Power Options. Selecting a different power plan ▲ Click the battery meter icon in the notification area, and then select a power plan from the list. – or – Select Start > Control Panel > System and Security > Power Options, and then select a power plan from the list. Customizing power plans 1.
Using external AC power External AC power is supplied through one of the following devices: WARNING! To reduce potential safety issues, use only the AC adapter provided with the computer, a replacement AC adapter provided by HP, or a compatible AC adapter purchased from HP.
3. Plug the other end of the power cord into an AC outlet (3). Using battery power When a charged battery is in the computer and the computer is not plugged into external power, the computer runs on battery power. When the computer is plugged into external AC power, the computer runs on AC power. If the computer contains a charged battery and is running on external AC power supplied through the AC adapter, the computer switches to battery power if the AC adapter is disconnected from the computer.
Using Battery Check Battery Check provides information on the status of the battery installed in the computer. To run Battery Check: 1. Connect the AC adapter to the computer. NOTE: The computer must be connected to external power for Battery Check to function properly. 2. Select Start > Help and Support > Troubleshoot > Power, Thermal and Mechanical > Battery Check. Battery Check examines the battery and its cells to see if they are functioning properly, and then reports the results of the examination.
3. Pivot the battery upward (2), and remove the battery from the computer (3). Charging a battery WARNING! Do not charge the computer battery while you are onboard aircraft. The battery charges whenever the computer is plugged into external power through an AC adapter, an optional power adapter, an optional expansion product, or an optional docking device. The battery charges whether the computer is off or in use, but it charges faster when the computer is off.
Tips for maximizing battery discharge time: ● Lower the brightness on the display. ● Check the Power saver setting in Power Options. ● Remove the battery from the computer when it is not being used or charged. ● Store the battery in a cool, dry location. Managing low battery levels The information in this section describes the alerts and system responses set at the factory. Some low-battery alerts and system responses can be changed using Power Options in Windows Control Panel.
Resolving a low battery level CAUTION: To reduce the risk of losing information when the computer reaches a critical battery level and has initiated Hibernation, do not restore power until the power lights turn off. Resolving a low battery level when external power is available ▲ Connect one of the following devices: ● AC adapter ● Optional expansion product or docking device ● Optional power adapter Resolving a low battery level when a charged battery is available 1.
To fully charge the battery: 1. Insert the battery into the computer. 2. Connect the computer to an AC adapter, optional power adapter, optional expansion product, or optional docking device, and then plug the adapter or device into external power. The battery light on the computer turns on. 3. Leave the computer plugged into external power until the battery is fully charged. The battery light on the computer turns off. Step 2: Disable Hibernation and Sleep 1.
To discharge a battery: 1. Unplug the computer from its external power source, but do not turn off the computer. 2. Run the computer on battery power until the battery is discharged. The battery light begins to blink when the battery has discharged to a low battery level. When the battery is discharged, the battery light turns off and the computer shuts down. Step 4: Fully recharge the battery To recharge the battery: 1.
● Disconnect external devices that are not plugged into an external power source, when you are not using them. ● Stop, disable, or remove any external media cards that you are not using. ● Use the fn+f9 and fn+f10 hotkeys to adjust screen brightness as needed. ● If you leave your work, initiate Sleep or Hibernation, or shut down the computer. Storing a battery CAUTION: To prevent damage to a battery, do not expose it to high temperatures for extended periods of time.
Testing an AC adapter Test the AC adapter if the computer exhibits any of the following symptoms: ● The computer will not turn on when connected to the AC adapter. ● The display does not turn on when the computer is connected to the AC adapter and external power. ● The power light is off when the computer is connected to the AC adapter. To test the AC adapter: 1. Remove the battery from the computer. 2. Connect the AC adapter to the computer and to an AC outlet. 3. Turn on the computer.
If the computer is unresponsive and you are unable to use the preceding shutdown procedures, try the following emergency procedures in the sequence provided: 82 ● Slide the power switch to the right and hold it for at least 5 seconds. ● Disconnect the computer from external power and remove the battery.
7 Drives Identifying installed drives Your computer includes a hard drive (with a rotating disc) or a solid-state drive (SSD) with solid-state memory. Because it has no moving parts, an SSD does not generate as much heat as a hard drive. To view the drives installed on the computer, select Start > Computer. NOTE: Windows includes the User Account Control feature to improve the security of your computer.
Handling drives Drives are fragile computer components that must be handled with care. Refer to the following cautions before handling drives. Additional cautions are included with the procedures to which they apply. CAUTION: To reduce the risk of damage to the computer, damage to a drive, or loss of information, observe these precautions: Before you move a computer or external hard drive from one location to another, initiate Sleep, and allow the screen to clear.
Improving hard drive performance Using Disk Defragmenter As you use the computer, files on the hard drive become fragmented. Disk Defragmenter consolidates the fragmented files and folders on the hard drive so that the system can run more efficiently. After you start Disk Defragmenter, it works without supervision. Depending on the size of your hard drive and the number of fragmented files, Disk Defragmenter may take more than an hour to complete.
Using HP 3D DriveGuard HP 3D DriveGuard protects the hard drive by parking the drive and halting I/O requests under either of the following conditions: ● You drop the computer. ● You move the computer with the display closed while the computer is running on battery power. A short time after the end of one of these events, HP 3D DriveGuard returns the hard drive to normal operation. NOTE: If the upgrade bay contains a hard drive, the hard drive is protected by HP 3D DriveGuard.
Using HP 3D DriveGuard software The HP 3D DriveGuard software enables you to perform the following tasks: ● Enable and disable HP 3D DriveGuard. NOTE: Permission to enable or disable HP 3D DriveGuard is dependent on certain user privileges. Members of an Administrator group can change privileges for non-Administrator users. ● Determine whether a drive in the system is supported. To open the software and change settings, follow these steps: 1.
Replacing the hard drive in the hard drive bay CAUTION: To prevent information loss or an unresponsive system: Shut down the computer before removing the hard drive from the hard drive bay. Do not remove the hard drive while the computer is on, in the Sleep state, or in Hibernation. If you are not sure whether the computer is off or in Hibernation, turn the computer on by sliding the power switch to the right. Then shut down the computer through the operating system. To remove a hard drive: 88 1.
10. Remove the hard drive bracket (2). 11. Grasp the tab on the hard drive and pull upward (1) until the hard drive is at a 45-degree angle. 12. With the hard drive at a 45-degree angle, pull it forward (2) until the rear of the hard drive is clear of the computer back edge. 13. Lift the hard drive (3) out of the hard drive bay. To install a hard drive: 1. Insert the rear of the hard drive at a 45-degree angle into the back of the hard drive bay (1).
90 2. Lower the front of the hard drive down onto the system board connector (2), and then press down (3) to connect the hard drive. 3. Replace the hard drive bracket (1). 4. Replace the 2 hard drive bracket screws (2). 5. Align the tabs (1) on the hard drive cover with the notches on the computer. 6. Close the cover (2).
7. Tighten the 3 hard drive cover screws (3). 8. Replace the battery. 9. Turn the computer right-side up, and then reconnect external power and external devices. 10. Turn on the computer.
8 External devices Using a USB device Universal Serial Bus (USB) is a hardware interface that can be used to connect an optional external device, such as a USB keyboard, mouse, drive, printer, scanner, or hub. Some USB devices may require additional support software, which is usually included with the device. For more information about device-specific software, refer to the manufacturer's instructions. Your computer model has 3 USB ports, which support USB 1.0, USB 1.1, and USB 2.0 devices.
CAUTION: To prevent damage to a USB connector, do not pull on the cable to remove the USB device. To remove a USB device: 1. Click the Safely Remove Hardware and Eject Media icon in the notification area, at the far right of the taskbar. NOTE: To display the Safely Remove Hardware and Eject icon, click the Show hidden icons icon (the arrow at the left side of the notification area). 2. Click the name of the device in the list. NOTE: You are informed that it is safe to remove the hardware device. 3.
Using a 1394 device IEEE 1394 is a hardware interface that connects a high-speed multimedia or data storage device to the computer. Scanners, digital cameras, and digital camcorders often require a 1394 connection. Some 1394 devices may require additional support software, which is usually included with the device. For more information about device-specific software, refer to the manufacturer's instructions. The 1394 port also supports IEEE 1394a devices.
Using external drives Removable external drives expand your options for storing and accessing information. A USB drive can be added by connecting the drive to a USB port on the computer. USB drives include the following types: ● 1.
Using the docking connector The docking connector connects the computer to an optional docking device. An optional docking device provides additional ports and connectors that can be used with the computer.
9 External media cards Using Media Card Reader cards Optional digital cards provide secure data storage and convenient data sharing. These cards are often used with digital media–equipped cameras and PDAs as well as with other computers.
Removing a digital card CAUTION: To prevent loss of data or an unresponsive system, use the following procedure to safely remove the digital card. Save your information and close all programs associated with the digital card. NOTE: To stop a data transfer, click Cancel in the operating system Copying window. To remove a digital card: 1. Click the Safely Remove Hardware and Eject Media icon in the notification area, at the far right of the taskbar.
Using ExpressCards (select models only) An ExpressCard is a high-performance PC Card that is inserted into the ExpressCard slot. Like standard PC Cards, ExpressCards are designed to conform to the standard specifications of the Personal Computer Memory Card International Association (PCMCIA). Configuring an ExpressCard Install only the software required for your device.
2. Insert the card into the ExpressCard slot, and then push in on the card until it is firmly seated. You will hear a sound when the device has been detected, and a menu of options may be displayed. NOTE: The first time you insert an ExpressCard, a message is displayed in the notification area to let you know the device is recognized by the computer. NOTE: An inserted ExpressCard uses power even when idle. To conserve power, stop or remove an ExpressCard when it is not in use.
Using Smart Cards (select models only) NOTE: Cards. The term smart card is used throughout this chapter to refer to both smart cards and Java™ A smart card is a credit card–sized accessory that carries a microchip containing memory and a microprocessor. Like personal computers, smart cards have an operating system to manage input and output, and they include security features to protect against tampering. Industry-standard smart cards are used with the smart card reader (select models only).
Removing a smart card To remove a smart card: ▲ Grasp the edge of the smart card, and pull it out of the smart card reader.
10 Memory modules The computer has one memory module compartment located on the bottom of the computer. The memory capacity of the computer can be upgraded by adding a memory module to the vacant expansion memory module slot or by upgrading the existing memory module in the memory module slot. WARNING! To reduce the risk of electric shock and damage to the equipment, unplug the power cord and remove all batteries before installing a memory module.
Adding or replacing a memory module To add or replace a memory module in the memory module slot, follow these steps: 1. Save your work. 2. Shut down the computer and close the display. If you are not sure whether the computer is off or in Hibernation, turn the computer on by sliding the power switch to the right. Then shut down the computer through the operating system. 3. Disconnect all external devices connected to the computer. 4. Unplug the power cord from the AC outlet. 5.
b. Grasp the edge of the memory module (2), and gently pull the module out of the memory module slot. To protect a memory module after removal, place it in an electrostatic-safe container. 10. Insert a memory module: NOTE: If you are inserting a memory module and both memory module slots are vacant, be sure that you insert the memory module into the primary memory module slot. a. Align the notched edge (1) of the memory module with the tab in the memory module slot.
12. Close the cover (2). 13. Tighten the 3 hard drive compartment cover screws (3). 14. Replace the batteries. 15. Turn the computer right-side up, and then reconnect external power and external devices. 16. Turn on the computer.
11 Security Protecting the computer NOTE: Security solutions are designed to act as deterrents. These deterrents may not prevent a product from being mishandled or stolen. NOTE: Your computer supports CompuTrace, which is an online security-based tracking and recovery service available in select regions. If the computer is stolen, CompuTrace can track the computer if the unauthorized user accesses the Internet. You must purchase the software and subscribe to the service in order to use CompuTrace.
Using passwords Most security features use passwords. Whenever you set a password, write down the password and store it in a secure location away from the computer. Note the following password considerations: ● Setup and DriveLock passwords are set in Computer Setup and are managed by the system BIOS.
BIOS administrator passwords Function DriveLock user password Protects access to the internal hard drive that is protected by DriveLock, and is set under DriveLock Passwords during the enable process. TPM embedded security password When enabled as a BIOS administrator password, protects access to the computer contents when the computer turns on, restarts, or exits Hibernation. This password requires the optional embedded security chip to support this security feature.
Managing a BIOS administrator password A BIOS administrator password is set, changed, and deleted in Computer Setup. To set or change this password in Computer Setup, follow these steps: 1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. 2. Press f10 to enter BIOS Setup. 3. Use a pointing device or the arrow keys to select Security > Change Password, and then press enter. 4.
Entering a BIOS administrator password At the BIOS administrator password prompt, type your password (using the same kind of keys you used to set the password), and then press enter. After three unsuccessful attempts to enter the BIOS administrator password, you must restart the computer and try again.
Setting a DriveLock password To set a DriveLock password in Computer Setup, follow these steps: 1. Turn on the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. 2. Press f10 to enter BIOS Setup. 3. Use a pointing device or the arrow keys to select Security > DriveLock Password, and then press enter. 4. Use a pointing device to click the hard drive you want to protect.
3. Use a pointing device or the arrow keys to select Security > DriveLock Password, and then press enter. 4. Use a pointing device to select an internal hard drive. – or – Use the arrow keys to select an internal hard drive, and then press enter. 5. Use a pointing device or the arrow keys to select the password you want to change. 6. Type your current password in the Old password field, type a new password in the New password and Verify new password fields, and then press enter. 7.
Entering an Automatic DriveLock password To enable an Automatic DriveLock password in Computer Setup, follow these steps: 1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. 2. Press f10 to enter BIOS Setup. 3. Use a pointing device or the arrow keys to select Security > Automatic DriveLock, and then press enter. 4.
Using Computer Setup security features Securing system devices You can disable or enable system devices from the following menus in Computer Setup: ● Boot Options ● Device Configurations ● Built-In Device Options ● Port Options To disable or reenable system devices in Computer Setup, follow these steps: 1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. 2. Press f10 to enter BIOS Setup. 3.
To view this general system information in Computer Setup, follow these steps: 1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. 2. Press f10 to enter BIOS Setup. 3. Use a pointing device or the arrow keys to select File > System Information, and then press enter. NOTE: To prevent unauthorized access to this information, you must create a BIOS administrator password in Computer Setup.
Using antivirus software When you use the computer to access e-mail, a network, or the Internet, you expose the computer to computer viruses. Computer viruses can disable the operating system, programs, or utilities, or cause them to function abnormally. Antivirus software can detect most viruses, destroy them, and in most cases, repair any damage they have caused. To provide ongoing protection against newly discovered viruses, antivirus software must be kept up to date.
Using firewall software When you use the computer to access e-mail, a network, or the Internet, unauthorized persons may be able to gain access to the computer, your personal files, and information about you. Use the firewall software preinstalled on the computer to protect your privacy. McAfee Total Protection antivirus software is preinstalled on the computer. To access your software, select Start > All Programs > McAfee > Managing Services > Total Protection.
Installing critical updates CAUTION: Microsoft sends alerts regarding critical updates. To protect the computer from security breaches and computer viruses, install all critical updates from Microsoft as soon as you receive an alert. Updates to the operating system and other software may have become available after the computer was shipped.
Using HP ProtectTools Security Manager (select models only) HP ProtectTools Security Manager software is preinstalled on select computer models. This software can be accessed through Windows Control Panel. It provides security features that help protect against unauthorized access to the computer, networks, and critical data. For more information, refer to the HP ProtectTools online Help.
Installing a security cable NOTE: A security cable is designed to act as a deterrent, but it may not prevent the computer from being mishandled or stolen. 1. Loop the security cable around a secured object. 2. Insert the key (1) into the cable lock (2). 3. Insert the cable lock into the security cable slot on the computer (3), and then lock the cable lock with the key. NOTE: The location of the security cable slot varies by computer model.
12 Software updates Updating software Updated versions of the software provided with your computer are available either through the HP Assistant utility or on the HP Web site. HP Assistant automatically checks for updates from HP. The utility runs at a specified interval and provides a list of support alerts, such as security enhancements, and optional software and driver updates.
To update the software using the HP Web site, follow these steps: 1. Identify your computer model, product category, and series or family. Prepare for a system BIOS update by identifying the BIOS version currently installed on the computer. For details, refer to the "Determining the BIOS version" section. If your computer is connected to a network, consult the network administrator before installing any software updates, especially system BIOS updates.
Updating the BIOS To update the BIOS, first determine what BIOS version you currently have, and then download and install the new BIOS. Determining the BIOS version BIOS version information (also known as ROM date and System BIOS) can be displayed by pressing fn+esc (if you are already in Windows) or by using Computer Setup. To use Computer Setup for displaying BIOS information, follow these steps: 1.
Downloading a BIOS update CAUTION: To prevent damage to the computer or an unsuccessful installation, download and install a BIOS update only when the computer is connected to reliable external power using the AC adapter. Do not download or install a BIOS update while the computer is running on battery power, docked in an optional docking device, or connected to an optional power source.
NOTE: Windows includes the User Account Control feature to improve the security of your computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information. 5. Complete the installation by following the on-screen instructions. NOTE: After a message on the screen reports a successful installation, you may delete the downloaded file from your hard drive.
Updating programs and drivers 1. Open your Internet browser, go to http://www.hp.com/support, and then select your country or region. 2. Click the option for software and driver downloads, type your computer model number in the product box, and then press enter. – or – If you want a specific SoftPaq, type the SoftPaq number in the Search box, at the top-right corner of the screen. Then press enter, and follow the instructions provided. Proceed to step 6. 3.
13 Backup and recovery To protect your information, use Windows Backup and Restore to back up individual files and folders, back up your entire hard drive (select models only), create system repair discs (select models only), or create system restore points. In case of system failure, you can use the backup files to restore the contents of your computer.
Backing up your information Recovery after a system failure is as complete as your most current backup. You should create system repair discs (select models only) and your initial backup immediately after software setup. As you add new software and data files, you should continue to back up your system on a regular basis to maintain a reasonably current backup.
NOTE: Windows includes the User Account Control feature to improve the security of your computer. You may be prompted for your permission or password for tasks such as installing software, running utilities, or changing Windows settings. Refer to Help and Support for more information.
Performing a recovery In case of system failure or instability, the computer provides the following tools to recover your files: ● Windows recovery tools: You can use Windows Backup and Restore to recover information you have previously backed up. You can also use Windows Startup Repair to fix problems that might prevent Windows from starting correctly. ● f11 recovery tools: You can use the f11 recovery tools to recover your original hard drive image.
4. On the Advanced Boot Options screen, use the arrow keys to highlight Repair your computer, and then press enter. 5. Follow the on-screen instructions. NOTE: For additional information on recovering information using the Windows tools, perform a search for these topics in Help and Support. Using f11 CAUTION: Using f11 completely erases hard drive contents and reformats the hard drive. All files you have created and any software installed on the computer are permanently removed.
3. When prompted, press any keyboard key. 4. Follow the on-screen instructions. 5. Click Next. 6. Select Repair your computer. 7. Follow the on-screen instructions.
14 Computer Setup Starting Computer Setup Computer Setup is a preinstalled, ROM-based utility that can be used even when the operating system is not working or will not load. NOTE: Some of the Computer Setup menu items listed in this guide may not be supported by your computer. NOTE: An external keyboard or mouse connected to a USB port can be used with Computer Setup only if USB legacy support is enabled. To start Computer Setup, follow these steps: 1.
To exit Computer Setup menus, choose one of the following methods: ● To exit Computer Setup menus without saving your changes, click the Exit icon in the lower-left corner of the screen, and then follow the on-screen instructions. – or – Use the tab key and the arrow keys to select File > Ignore Changes and Exit, and then press enter. – or – ● To save your changes and exit Computer Setup menus, click the Save icon in the lower-left corner of the screen, and then follow the on-screen instructions.
File menu Select To do this System Information ● View identification information for the computer and the batteries in the system. ● View specification information for the processor, cache and memory size, system ROM, video revision, and keyboard controller version. Set System Date and Time Set or change the date and time on the computer. System Diagnostics Displays the following information: ● System Information ◦ Identification information for the computer and the batteries in the system.
Select To do this User Management > Create New BIOS User Account (requires a BIOS administrator password) ● Select from a list of BIOS users. ● Select from a list of ProtectTools users. Password Policy (requires a BIOS administrator password) Revise password policy criteria. HP SpareKey Enable/disable HP SpareKey (enabled by default). Always Prompt for HP SpareKey Enrollment Enable/disable HP SpareKey enrollment (enabled by default).
Select To do this Boot Options ● Set a startup menu delay (in seconds). ● Set the MultiBoot Express popup delay (in seconds). ● Enable/disable custom logo (disabled by default). ● Enable/disable display diagnostic URL (enabled by default). ● Enable/disable CD-ROM boot (enabled by default). ● Enable/disable SD card boot (enabled by default). ● Enable/disable floppy boot (enabled by default). ● Enable/disable PXE internal NIC boot (enabled by default).
Select To do this NOTE: model. Availability of these options varies by computer ● Enable/disable secondary battery fast charge (enabled by default). ● Enable/disable HP QuickLook (enabled by default). ● Enable/disable preboot authentication on HP QuickLook boot (enabled by default). ● Enable/disable HP QuickWeb (enabled by default). ● Enable/disable HP QuickWeb write protect (disabled by default). ● Enable/disable virtualization technology (select models only; disabled by default).
Select To do this Built-In Device Options ● Enable/disable the wireless button state (enabled by default). ● Enable/disable embedded WWAN device radio (select models only; enabled by default). ● Enable/disable embedded WLAN device radio (select models only; enabled by default). ● Enable/disable the embedded Bluetooth device radio (enabled by default). ● Enable/disable the network interface controller (enabled by default). ● Enable/disable LAN/WLAN switching (disabled by default).
Select To do this AMT Options NOTE: All AMT options are disabled by default. ● Enable/disable firmware verbosity. ● Enable/disable AMT setup prompt (Ctrl-P). ● Enable/disable USB key provisioning support. ● Enable/disable unconfigure AMT on next boot. ● Select terminal emulation mode: ◦ ANSI ◦ VT100 ● Enable/disable firmware progress event support. ● Enable/disable initiate Intel CIRA. Set Security Level Change, view, or hide security levels for all BIOS menu items.
15 MultiBoot About the boot device order As the computer starts, the system attempts to boot from enabled boot devices. The MultiBoot utility, which is enabled at the factory, controls the order in which the system selects a boot device. Boot devices can include optical drives, diskette drives, a network interface card (NIC), hard drives, and USB devices. Boot devices contain bootable media or files that the computer needs to start and operate properly.
The NIC does not have an assigned drive letter. NOTE: An optical drive (such as a CD-ROM drive) can boot either as drive A or drive C, depending on the format of the boot CD. The following list describes the factory setting for boot order in which drive letters A and C are assigned when MultiBoot is disabled. (The actual order varies by configuration.) ● ● Boot order for drive A boot devices: 1.
Enabling boot devices in Computer Setup The computer will boot to a USB device or a NIC device only if the device has first been enabled in Computer Setup. To start Computer Setup and enable a USB device or a NIC device as a boot device, follow these steps: 1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. 2. Press f10 to enter BIOS Setup. 3.
Considering boot order changes Before changing the boot order, note the following considerations: ● When the computer restarts after the boot order has been changed, the computer attempts to start using the new boot order. ● If there is more than one type of boot device, the computer attempts to boot using the first of each type of boot device (except for optical devices).
Choosing MultiBoot preferences You can use MultiBoot in the following ways: ● To set a new boot order that the computer uses each time it is turned on, by changing the boot order in Computer Setup. ● To dynamically choose the boot device, by pressing esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen, and then pressing f9 to enter the Boot Device Options menu. ● To use MultiBoot Express to set variable boot orders.
Setting a MultiBoot Express prompt To start Computer Setup and set the computer to display the MultiBoot startup location menu each time the computer is started or restarted, follow these steps: 1. Turn on or restart the computer, and then press esc while the “Press the ESC key for Startup Menu” message is displayed at the bottom of the screen. 2. Press f10 to enter BIOS Setup. 3. Use a pointing device or the arrow keys to select System Configuration > Boot Options, and then press enter. 4.
16 Management and printing Using Client Management Solutions Client Management Solutions software provides standards-based solutions for managing client (user) desktop, workstation, notebook, and tablet computers in a networked environment.
Managing and updating software HP provides several tools for managing and updating software on client computers: ● HP Client Manager for Altiris (select models only) NOTE: To download HP Client Manager for Altiris or to obtain more information about HP Client Manager for Altiris, see the HP Web site at http://www.hp.com.
● ● Help desk and problem resolution ◦ Management of help desk tickets ◦ Remote troubleshooting ◦ Remote problem resolution ◦ Client disaster recovery Software and operations management ◦ Ongoing client management ◦ HP system software deployment ◦ Application self-healing (the ability to identify and repair certain application problems) Altiris Solutions software provides easy-to-use software distribution capabilities.
download Web site and on the Support Software CD. To download the SSM utility or to obtain more information on SSM, see the HP Web site at http://www.hp.com/go/ssm (English only).
Using Intel Active Management Technology (select models only) Intel® Active Management Technology (iAMT) allows discovery, repair, and protection of networked computing assets. With iAMT, computers can be managed whether they are on or off. The iAMT solution is available on computers with Intel Centrino® with vPro mobile technology.
Select To do this Intel ME Features Control Enable AMT or none. Intel ME Power Control Configure the management engine power policies. iAMT Configuration Select To do this Host Name Assign a host name to the computer. TCP/IP Disable/enable network interface or DHCP (assigns an IP address if DHCP has been disabled) or change the domain name. Provision Model Assign Enterprise or Small Business iAMT model. Setup and Configuration Set options to control remote configuration of AMT.
Using the HP Universal Print Driver (select models only) The HP Universal Print Driver Series for Windows is a single intelligent driver that replaces individual drivers for HP networked printers. NOTE: The HP Universal Print Driver is preinstalled on select computer models only. To download the HP Universal Print Driver or obtain more information about using it, see the HP Web site at http://www.hp.com/go/universalprintdriver (English only). To print using the HP Universal Print Driver: 1.
17 Cleaning guidelines This chapter provides the best practices and recommendations for safely cleaning and disinfecting your notebook or tablet PC. Cleaning products Use the following products to safely clean and disinfect your notebook or tablet PC. ● Dimethyl benzyl ammonium chloride 0.3 percent maximum concentration (for example, germicidal disposable wipes. These wipes come in a variety of brand names.
Cleaning procedures Follow the procedures in this section to safely clean your notebook or tablet PC. WARNING! To prevent electric shock or damage to components, do not attempt to clean your notebook or tablet PC while it is turned on. Before cleaning your notebook or tablet PC, turn off the power to the notebook or tablet PC by shutting down the computer, disconnect the external power, and then disconnect all powered external devices.
Index Symbols/Numerics 1394 cable, connecting 1394 devices connecting 94 removing 94 1394 port identifying 8 using 94 94 A AC adapter connecting 72 identifying 13 accessory battery connector, identifying 10 Active Management Technology, Intel 152 administrator password 108 airport security devices 84 Altiris Deployment Solutions 148 ambient light sensor hotkey 55 identifying 11 AMT options AMT setup prompt (CtrlP) 141 firmware progress event support 141 firmware verbosity 141 initiate Intel CIRA 141 term
Quick Launch 56 QuickLook 7, 56 QuickWeb 7, 56 rotate 9, 15 TouchPad 2 volume down 4 volume mute 4, 60 volume up 4 C cables 1394 94 LAN 39 modem 34 USB 92 calibrating battery 77 caps lock light, identifying 3 CD protecting 62 writing to 62 CD drive 95 Certificate of Authenticity label changing boot order 146 charge level indicator, identifying 10 charging batteries 75, 77 checking audio functions 63 cleaning display 156 keyboard 156 pen holder 156 tablet PC pen 156 TouchPad 156 cleaning guidelines 155 clean
external WWAN antenna button, identifying 6 F f11 recovery 132 File menu 136 fingerprint reader, identifying 7, 11 firewall 25 flicking TouchPad gesture 42 flicks changing assignments 50 creating assignments 50 fn key identifying 5 using 2 function keys identifying 5 using 53 H hard disk drive HP 3D DriveGuard 86 installing 89 replacing 88 hard drive external 95 HP 3D DriveGuard 86 installing 89 replacing 88 hard drive bay, identifying 10 hard drive recovery 132 HDMI 54 headphone (audio-out) combo jack 7 Hi
mute 3 num lock 4 power 3 TouchPad 1, 3 volume down 3 volume mute 3 volume up 4 webcam 6, 11 wireless 8 local area network (LAN) cable required 39 connecting cable 39 logical drive designations low battery level 76 mute button, identifying 4, 60 mute light, identifying 3 145 M maintenance Disk Cleanup 85 Disk Defragmenter 85 McAfee Total Protection 117, 118 Media Card Reader, identifying 8 memory module adding 104 inserting 105 removing 104 replacing 104 microphone (audio-in) combo jack 7 microphone, int
restore security defaults 141 restore the factory settings 136 restoring the hard drive 132 RJ-11 (modem) jack, identifying 7 RJ-45 (network) jack, identifying 9 rotate button 9, 15 rotating touch screen gesture 48 S SATA (Serial Advanced Technology Attachment) devices AHCI (Advanced Host Controller Interface) 138 IDE (Integrated Drive Electronics) 138 screen brightness hotkeys 55 screen image, switching 54 scroll zone, TouchPad 2 scrolling touch screen gesture 47 scrolling TouchPad gesture 41 Secondary Bat
Universal Print Driver, using 154 unresponsive system 81 updates, software 149 USB cable, connecting 92 USB devices connecting 92 description 92 removing 92 USB hubs 92 USB legacy support 93, 134, 138 USB port, powered 8 USB ports, identifying 7, 92 user management 137 user password 108 using the webcam 66 V vents, identifying 8, 10 video transmission types 54 Virtualization Technology 139 volume buttons 60 volume down button, identifying 4 volume down light, identifying 3 volume mute button, identifying 4,
