HP ENVY 4500 e-All-in-One series
Table of contents 1 HP ENVY 4500 e-All-in-One series Help .......................................................................................................... 1 2 Get to know the HP ENVY 4500 series ............................................................................................................ 3 Printer parts .......................................................................................................................................... 4 Control panel and status lights ........
Order ink supplies .............................................................................................................................. 43 Choose right ink cartridges ................................................................................................................. 44 Replace the cartridges ....................................................................................................................... 45 Use single-cartridge mode ..............................................
1 HP ENVY 4500 e-All-in-One series Help Learn how to use your HP ENVY 4500 series ENWW ● Printer parts on page 4 ● Control panel and status lights on page 5 ● Load media on page 26 ● Print on page 9 ● Copy documents on page 34 ● Scan to a computer on page 36 ● Replace the cartridges on page 45 ● Clear a paper jam on page 66 ● Check the estimated ink levels on page 42 1
2 Chapter 1 HP ENVY 4500 e-All-in-One series Help ENWW
2 ENWW Get to know the HP ENVY 4500 series ● Printer parts ● Control panel and status lights ● Wireless settings ● Auto-Off 3
Printer parts ● ● 4 Front and top views of the HP ENVY 4500 series 1 Lid 2 Lid-backing 3 Scanner glass 4 Cartridge access door 5 Cleanout 6 Cartridge access area 7 Printer display 8 Control panel 9 Paper tray 10 Paper tray extender (also referred to as the tray extender) 11 Paper-width guides Rear view of the HP ENVY 4500 series 12 Power connection 13 USB port Chapter 2 Get to know the HP ENVY 4500 series ENWW
Control panel and status lights Figure 2-1 Control panel features Feature Description 1 On button: Turns the printer on or off. 2 home: Returns to the Home screen, the screen that is displayed when you first turn on the printer. 3 Up button: Use this button to navigate menus and select number of copies. 4 Wireless status light: Blue light indicates wireless connection. 5 Wireless button: Press the button to view wireless status and menu options.
Figure 2-3 Wireless status light 6 Light behavior Solution Off Wireless is off. Press the Wireless button to access wireless menu on the printer display. Use the wireless menu to enable wireless printing. Slow blinking Wireless is connecting or is on but not connected to a network. If the connection cannot be established, make sure the printer is within the range of wireless signal. Fast blinking Wireless error has occurred. Refer to the messages on the printer display.
Wireless settings Press the Wireless button to view wireless status and menu options. ● If the printer has an active connection to a wireless network, the wireless light will be on solid blue. In the mean time, the printer display will show Connected and the printer’s IP address. ● If wireless is turned off the wireless light will be off, the display screen shows Wireless Off. ● If wireless is enabled (wireless radio on) and you do not have a wireless connection, the wireless light will be blinking.
Auto-Off Auto-Off is automatically enabled by default when you turn on the printer. When Auto-Off is enabled, the printer will automatically turn off after 2 hours of inactivity to help reduce energy use. Auto-Off turns the printer off completely, so you must use the On button to turn the printer back on. For printer models with wireless or Ethernet network capability, Auto-Off is automatically disabled when the printer establishes a wireless or Ethernet network connection.
3 ENWW Print ● HP ePrint ● Print documents ● Print photos ● Print Quick Forms ● Print envelopes ● Print with HP wireless direct ● Print using the maximum dpi ● Tips for print success 9
HP ePrint HP ePrint is a free service from HP that allows you to print to your HP ePrint-enabled printer anytime, from any location. It's as simple as sending an email to the email address assigned to your printer when you enable Web Services on the printer. No special drivers or software are needed. If you can send an email, you can print from anywhere, using HP ePrint. Once you have signed up for an account on HP Connected (www.hpconnected.
To find the printer's email address 1. Press the ePrint button on the control panel. You will see the Web Services Settings menu on the printer display. 2. Select Display Email Address from the printer display to view the printer’s email address. TIP: To customize the email address, select Print Info Page from the Web Services Settings menu on the printer display. The printer prints an information page that contains the printer code and instructions on how to customize the email address.
Print documents Load paper 1. Make sure the paper tray is open. 2. Slide the paper-width guides all the open. 3. Place the paper in the paper tray. The side to be printed on should face down. 4. Push the paper into the printer until they stop. 5. Slide the paper-width guides firmly against the edge of the paper. To print a document 1. From your software, click the Print button. 2. Make sure your printer is selected. 3. Click the button that opens the Properties dialog box.
3. Click the button that opens the Properties dialog box. Depending on your software application, this button might be called Properties, Options, Printer Setup, Printer Properties, Printer, or Preferences. 4. Select the appropriate options. ● On the Layout tab, select Portrait or Landscape orientation. ● On the Paper/Quality tab, select the appropriate paper type and print quality from the Media drop-down list.
Print photos Load photo paper 1. Make sure the paper tray is open. 2. Slide the paper-width guides all the open. 3. Remove all paper from the paper tray, and then load the photo paper with side to be printed on facing down. 4. Push the photo papers into the printer until they stop. 5. Slide the paper-width guides firmly against the edge of the photo papers. To print a photo on photo paper 1. On the File menu in your software, click Print. 2. Make sure your printer is selected. 3.
Print Quick Forms Use Quick Forms to print calendars, check lists, games, notebook paper, graph paper, music paper, and games. Print Quick Forms 1. Select Quick Forms from the Home screen on the printer display. TIP: If the Quick Forms option does not appear on the printer display, press the Home button, and then press the Up and Down buttons until you see Quick Forms. ENWW 2. Press the Up and Down buttons to select one of the Quick Forms options. Then press OK. 3.
Print envelopes You can load one or more envelopes into the paper tray of the HP ENVY 4500 series. Do not use shiny or embossed envelopes or envelopes that have clasps or windows. NOTE: For details on how to format text on envelopes, see the help files in your word application. Load envelopes 1. Make sure the paper tray is open. 2. Slide the paper-width guides all the open. 3. Place the envelopes in the center of the paper tray. The side to be printed on should face down.
Print with HP wireless direct With HP wireless direct, you can print wirelessly from a computer, smart phone, tablet, or other wireless-capable device—without connecting to an existing wireless network. When using HP wireless direct, note the following guidelines: ● Make sure your computer or mobile device has the necessary software: If you are using a computer, make sure you have installed the printer software provided with the printer.
of wireless networks shown such as HP-Print-**-Envy 4500 series (where ** are the unique characters to identify your printer). If HP wireless direct is turned on with security, enter the password when prompted. 4. Print your document. Print from a wireless-capable computer 1. Make sure you have turned on HP wireless direct on the printer. For more information, see Connect wirelessly to the printer without a router on page 56 for more information. 2. Turn on the computer's Wi-Fi connection.
Print using the maximum dpi Use maximum dots per inch (dpi) mode to print high-quality, sharp images on photo paper. Printing in maximum dpi takes longer than printing with other settings and requires a large amount of memory. To print in Maximum dpi mode 1. On the File menu in your software, click Print. 2. Make sure your printer is selected. 3. Click the button that opens the Properties dialog box.
Tips for print success To print successfully, the HP cartridges should be functioning properly with sufficient ink, the paper should be loaded correctly, and the printer should have the appropriate settings. Print settings do not apply to copying or scanning. Ink tips ● Use original HP ink cartridges. ● Install both the black and tri-color cartridges correctly. For more information, see Replace the cartridges on page 45.
Notes ● Original HP ink cartridges are designed and tested with HP printers and papers to help you easily produce great results, time after time. NOTE: HP cannot guarantee the quality or reliability of non-HP supplies. Product service or repairs required as a result of using a non-HP supply will not be covered under warranty. If you believe you purchased original HP ink cartridges, go to: www.hp.com/go/anticounterfeit ● Ink level warnings and indicators provide estimates for planning purposes only.
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4 ENWW Paper basics ● Recommended papers for printing ● Load media ● Order HP Paper Supplies 23
Recommended papers for printing If you want the best print quality, HP recommends using HP papers that are specifically designed for the type of project you are printing. Depending on your country/region, some of these papers might not be available. ColorLok ● HP recommends plain papers with the ColorLok logo for printing and copying of everyday documents.
These papers are glossy-coated or matte-coated on both sides for two-sided use. They are the perfect choice for near-photographic reproductions and business graphics for report covers, special presentations, brochures, mailers, and calendars. Everyday printing ● HP Bright White Inkjet Paper HP Bright White Inkjet Paper delivers high-contrast colors and sharp text. It is opaque enough for two-sided color usage with no show-through, which makes it ideal for newsletters, reports, and flyers.
Load media Select a paper size to continue. Load full-size paper 26 1. Lower the paper tray, and then pull out the paper tray and tray extender. 2. Slide the paper-width guides outward. 3. Load the paper. ● Insert a stack of paper into the paper tray with the short edge forward and the print side down. ● Slide the stack of paper forward until it stops.
● Adjust the paper-width guides so they fit against both sides of the stack of paper. ● Slide the paper tray in. Load small-size paper 1. ENWW Lower the paper tray, and then pull out the paper tray and tray extender.
28 2. Slide the paper-width guides outward. 3. Load the photo paper. ● Insert a stack of photo paper into the paper tray with the short edge forward and the print side down. ● Slide the stack of photo paper forward until it stops. ● Adjust the paper-width guides so they fit against both sides of the stack of photo paper. ● Slide the paper tray in.
Load envelopes ENWW 1. Lower the paper tray, and then pull out the paper tray and tray extender. 2. Slide the paper-width guides outward. 3. Load the envelopes. ● Insert one or more envelopes in the center of the paper tray. The side to be printed on should face down. The flap should be on the left side and facing up. ● Slide the stack of envelopes forward until it stops. ● Adjust the paper-width guides so they fit against both sides of the stack of envelopes.
● 30 Slide the paper tray in.
Order HP Paper Supplies The printer is designed to work well with most types of office media. Use HP media for optimum print quality. Visit the HP website at www.hp.com for more information about HP media. HP recommends plain papers with the ColorLok logo for printing and copying of everyday documents.
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5 ENWW Copy and scan ● Copy documents ● Scan to a computer ● Tips for copy success ● Tips for scan success 33
Copy documents The Copy menu on the printer display allows you to easily select number of copies and color or black and white for copying on plain paper. You can also easily access advanced settings, such as changing the paper type and size, adjusting the darkness of the copy, and resizing the copy. Easy Copy 34 1. Load full-size paper in the paper tray. 2. Load the original. ● Lift the lid on the printer. ● Load the original print side down on the right front corner of the scanner glass.
● 3. Close lid. Select Copy from the Home screen on the printer display to access the copy menu. ● If you do not see Copy on the printer display, press the Home button, and then press the Up and Down buttons until you see Copy. ● From the Copy menu, select Copies to increase or decrease the number of copies. Then press OK to confirm. ● Press the button next to Start Black Copy or Start Color Copy to copy onto A4 or 8.5” x 11” plain paper.
Scan to a computer You can initiate a scan from the control panel of the printer or from your computer. Scan from the control panel if you want to quickly scan one page to an image file. Scan from your computer if you want to scan multiple pages into one file, define the file format of the scan, or make adjustments to the scanned image. Prepare the scan 1. 36 Load original. ● Lift the lid on the printer. ● Load the original print side down on the right front corner of the scanner glass.
● 2. Close the lid. Start the scan. Scan from the printer control panel 1. Select Scan from the Home screen on the printer display. If you do not see Scan on the printer display, press the Home button, and then press the Up and Down buttons until you see Scan. 2. Select Scan to Computer. 3. Select the computer that you want to scan to from the printer display.
Tips for copy success 38 ● Load your original print side down on the right front corner of the scanner glass. ● Clean the scanner glass and make sure that there are no foreign materials adhering to it. ● To increase or decrease the contrast of your printed output, select Copy from the printer display and then select Lighter/Darker to adjust the contrast. ● To select the paper size and paper type of the printed output, select Copy from the printer display.
Tips for scan success ENWW ● Load your original print side down on the right front corner of the scanner glass. ● Clean the scanner glass and make sure that there are no foreign materials adhering to it. ● If you have a wireless connection and you have confirmed that the connection is working, you will need to enable wireless scanning in the software to scan from the printer display. Open the printer software to select Print & Scan and then select Manage Scan to Computer.
40 Chapter 5 Copy and scan ENWW
6 ENWW Work with cartridges ● Check the estimated ink levels ● Order ink supplies ● Choose right ink cartridges ● Replace the cartridges ● Use single-cartridge mode ● Cartridge warranty information ● Tips for working with cartridges 41
Check the estimated ink levels You can easily check the ink supply level to determine how soon you might need to replace a cartridge. The ink supply level shows an estimate of the amount of ink remaining in the cartridges. To check the ink levels from the printer control panel ● From the Home screen on the printer display, select Ink Levels. Then the printer displays the current ink levels. NOTE: If you do not see the Home screen, press the Home button. To check the ink levels from the printer software 1.
Order ink supplies Before ordering cartridges, locate the correct cartridge number. Locate the cartridge number on the printer ● The cartridge number is located inside the cartridge access door. Locate the cartridge number in the printer software 1. 2. Depending on your operating system, do one of the following to open the printer software: ● Windows 8: On the Start screen, right-click an empty area on the screen, click All Apps on the app bar, and then click the icon with the printer's name.
Choose right ink cartridges HP recommends that you use original HP ink cartridges. Original HP ink cartridges are designed and tested with HP printers to help you easily produce great results, time after time.
Replace the cartridges To replace the cartridges 1. Check that power is on. 2. Load paper. 3. Remove cartridge. a. Open the cartridge access door. Wait for print carriage to move to the right side of the printer. b. 4. Insert new cartridge. a. ENWW Lift up the cartridge tab, and then remove it from the slot. Remove cartridge from packaging.
5. 46 b. Remove plastic tape using pink pull tab. c. Place new cartridge in slot at an angle under the opened tab, and then squeeze the tab closed as the cartridge slides into place. d. Close the cartridge access door. Align the cartridges. For more information about the printer alignment, see Improve print quality on page 62.
Use single-cartridge mode Use the single-cartridge mode to operate the HP ENVY 4500 series with only one ink cartridge. The single-cartridge mode is initiated when an ink cartridge is removed from the ink cartridge carriage. NOTE: When the HP ENVY 4500 series operates in single-cartridge mode, a message is displayed on the printer display.
Cartridge warranty information The HP cartridge warranty is applicable when the cartridge is used in its designated HP printing device. This warranty does not cover HP ink cartridges that have been refilled, remanufactured, refurbished, misused, or tampered with. During the warranty period the cartridge is covered as long as the HP ink is not depleted and the end of warranty date has not been reached.
Tips for working with cartridges Use the following tips to work with cartridges: ENWW ● To protect the cartridges from drying out, always turn the printer off using the On button, and wait until the On button light goes out. ● Do not open or untape cartridges until you are ready to install them. Leaving tape on the cartridges reduces ink evaporation. ● Insert the cartridges into the correct slots. Match the color and icon of each cartridge to the color and icon for each slot.
50 Chapter 6 Work with cartridges ENWW
7 ENWW Connectivity ● Wi-Fi Protected Setup (WPS – requires WPS router) ● Traditional wireless connection (requires router) ● USB connection (non-network connection) ● Change from a USB connection to a wireless network ● Connect wirelessly to the printer without a router ● Tips for setting up and using a networked printer ● Advanced printer management tools (for networked printers) 51
Wi-Fi Protected Setup (WPS – requires WPS router) These instructions are for customers who have already setup and installed the printer software. For first time installation refer to the setup instructions that came with the printer. To connect the HP ENVY 4500 series to a wireless network using Wi-Fi Protected Setup (WPS), you will need the following: ● A wireless 802.11b/g/n network that includes a WPS-enabled wireless router or access point.
Traditional wireless connection (requires router) To connect the HP ENVY 4500 series to an integrated wireless WLAN 802.11 network, you will need the following: ● A wireless 802.11b/g/n network that includes a wireless router or access point. NOTE: The HP ENVY 4500 series only supports connections using 2.4GHz. ● A desktop computer or laptop with either wireless networking support, or a network interface card (NIC).
USB connection (non-network connection) The HP ENVY 4500 series supports a rear USB 2.0 High Speed port for connection to a computer. NOTE: Web services will not be available with a USB direct connection. To connect the printer with the USB cable 1. Insert the printer software CD in the computer CD-ROM drive. NOTE: Do not connect the USB cable to the printer until you are prompted to do so. 2. Follow the on-screen instructions.
Change from a USB connection to a wireless network If you first setup your printer and installed the software with a USB cable, directly connecting the printer to your computer, you can easily change to a wireless network connection. You will need a wireless 802.11b/g/n network that includes a wireless router or access point. NOTE: The HP ENVY 4500 series only supports connections using 2.4GHz.
Connect wirelessly to the printer without a router HP wireless direct allows your Wi-Fi devices such as computers, smart phones, and tablets, to connect to your printer directly through Wi-Fi, using the process you currently use to connect your WiFi device to new wireless networks and hotspots. With wireless direct, you can print directly to the printer wirelessly, without a wireless router, from your Wi-Fi enabled devices. To connect wirelessly to the printer without a router 1.
Tips for setting up and using a networked printer Use the following tips to set up and use a networked printer: ENWW ● When the Wireless Setup Wizard on the printer is launched, the printer searches for wireless routers, and then lists the detected network names on the printer display. ● If your computer is connected to a Virtual Private Network (VPN), you need to disconnect from the VPN before you can access any other device on your network, including the printer.
Advanced printer management tools (for networked printers) When the printer is connected to a network, you can use the embedded Web server to view status information, change settings, and manage the printer from your computer. NOTE: To view or change some settings, you might need a password. You can open and use the embedded Web server without being connected to the Internet. However, some features are not available.
NOTE: Depending on your printer, if you disable cookies, you also disable one or more of the following features: ● Starting where you left the application (especially useful when using setup wizards) ● Remembering the EWS browser language setting ● Personalizing the EWS Home page For information about how to change your privacy and cookie settings and how to view or delete cookies, see the documentation available with your Web browser.
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8 Solve a problem This section contains the following topics: ENWW ● Improve print quality ● Clear a paper jam ● Unable to print ● Clear the print carriage ● Prepare paper trays ● Resolve copy and scan issues ● Printer failure ● Resolve ink cartridge problem ● Ink cartridge problem ● Older generation cartridges ● Networking ● HP support 61
Improve print quality NOTE: To protect the cartridges from drying out, always turn the printer off using the On button, and wait until the On button light goes out. 1. Make sure you are using original HP ink cartridges. 2. Check the printer software to make sure you have selected the appropriate paper type from the Media drop-down list and print quality from the Quality Settings drop-down list. In the printer software, click Print & Scan and then click Set Preferences to access the print properties. 3.
f. Load the cartridge alignment sheet print side down on the right front corner of the scanner glass. g. Follow the instructions on the printer display to align the cartridges. Recycle or discard the cartridge alignment sheet. To align the cartridges from the printer display a. From the Home screen on the printer display, select Tools. NOTE: If you do not see the Home screen, press the Home button. b. 5. From the Tools menu on the printer display, select Align Printer.
d. Click Print Diagnostic Information on the Device Reports tab to print a diagnostics page. Review the blue, magenta, yellow, and black boxes on the diagnostics page. If you are seeing streaks in the color and black boxes, or no ink in portions of the boxes, then automatically clean the cartridges. To print a diagnostics page from the printer display a. From the Home screen on the printer display, select Tools. NOTE: If you do not see the Home screen, press the Home button. b. 6.
To clean the cartridges from the printer software a. Load letter or A4 unused plain white paper into the paper tray. b. Depending on your operating system, do one of the following to open the printer software: ● Windows 8: On the Start screen, right-click an empty area on the screen, click All Apps on the app bar, and then click the icon with the printer's name.
Clear a paper jam Clear a paper jam from the paper path. To clear a paper jam from paper path 66 1. Open the cartridge access door. 2. Remove the cleanout. 3. Remove the jammed paper from the rear roller. 4. Place the cleanout back.
5. Close the cartridge access door. 6. Press the OK button on the control panel to continue the current job. Clear a paper jam from the duplexer. To clear a paper jam from duplexer ENWW 1. Open the cartridge access door. 2. Remove the cleanout. 3. Press on the hole of the duplexer path cover to lift it up. Remove the jammed paper.
4. Place the cleanout back. 5. Close the cartridge access door. 6. Press the OK button on the control panel to continue the current job. Clear a paper jam from the print zone. To clear a paper jam from print zone 68 1. Open the cartridge access door. 2. Remove the jammed paper from inside the printer.
3. Close the cartridge access door. 4. Press the OK button on the control panel to continue the current job. If the above solutions do not resolve the problem, click here for more online troubleshooting. Prevent paper jams ● Do not overfill the paper tray. ● Remove printed papers from the paper tray frequently. ● Ensure that paper loaded in the paper tray lays flat and the edges are not bent or torn.
Unable to print If you're having trouble printing, you can download the HP Print and Scan Doctor, which can troubleshoot this issue for you automatically. To get the utility, click the appropriate link: NOTE: The HP Print and Scan Doctor may not be available in all languages. Take me to the HP Print and Scan Doctor download page. Resolve print issues NOTE: Make sure that the printer is turned on and that there is paper in the tray. If you are still unable to print, try the following in order: 1.
b. ● Windows Vista: From the Windows Start menu, click Control Panel, and then click Printers. ● Windows XP: From the Windows Start menu, click Control Panel, and then click Printers and Faxes. Make sure the correct printer is set as the default printer. The default printer has a check mark in a black or green circle next to it. 5. c. If the wrong printer is set as the default printer, right-click the correct printer and select Set as Default Printer. d. Try using your printer again.
iv. On the General tab, next to Startup type, make sure that Automatic is selected. v. If the service is not already running, under Service status, click Start, and then click OK. i. From the Windows Start menu, right click My Computer. ii. Click Manage, and then click Services and Applications. iii. Double-click Services, and then select Print Spooler. iv. Right-click Print Spooler, and click Restart to restart the service. Windows XP b.
To check the power connection and reset the printer 1. Make sure the power cord is firmly connected to the printer. 1 Power connection to the printer 2 Connection to a power outlet 2. Look inside the printer and check for a green light indicating the printer is receiving electrical power. If it is not lit, make sure the cord is fully plugged into the printer, or connect to another power outlet. 3. Look at the On button located on the printer. If it is not lit, the printer is turned off.
Clear the print carriage Remove any objects, such as paper, that are blocking the print carriage. See Clear a paper jam on page 66 for more information. NOTE: Do not use any tools or other devices to remove jammed paper. Always use caution when removing jammed paper from inside the printer. Click here to go online for more information.
Prepare paper trays Open paper tray ▲ Paper tray must be open to begin printing. Close cartridge access door ▲ Cartridge door must be closed to begin printing. Click here to go online for more information.
Resolve copy and scan issues HP provides an HP Print and Scan Doctor (Windows only) that can help solve many common “Unable to scan” issues. To get the utility, click the appropriate link: NOTE: The HP Print and Scan Doctor may not be available in all languages. Take me to the HP Print and Scan Doctor download page. Learn more about how to solve scan issues. Click here to go online for more information. Learn how to solve copy issues. Click here to go online for more information.
Printer failure Resolve printer failure. ▲ Turn the printer off, then on. If that does not resolve the problem, contact HP. Please contact HP support for help .
Resolve ink cartridge problem First try removing and reinserting the cartridges. If this does not work, clean the cartridge contacts. If your problem is still not resolved, see Replace the cartridges on page 45 for more information. Clean the ink cartridge contacts CAUTION: The cleaning procedure should take only a few minutes. Make sure that the ink cartridges are reinstalled in the printer as soon as possible. It is not recommended to leave the ink cartridges outside of the printer longer than 30 minutes.
6. On the inside of the printer, locate the contacts in the printhead. The contacts look like a set of gold-colored bumps positioned to meet the contacts on the ink cartridge. 7. Use a dry swab or lint-free cloth to wipe the contacts. 8. Reinstall the ink cartridge. 9. Close the cartridge access door, and check if the error message has gone away. 10. If you still receive the error message, turn the printer off, and then on again.
Ink cartridge problem The ink cartridge is not compatible with your printer. This error can occur if you install an HP Instant Ink cartridge into a printer that has not been enrolled in the HP Instant Ink program. It can also occur if the HP Instant Ink cartridge was previously used in a different printer enrolled in the HP Instant Ink program. Visit the HP Instant Ink program website for more information.
Older generation cartridges You will need to use a newer version of this cartridge. In most cases you can identify a newer version of the cartridge by looking at the exterior of the cartridge package and finding the Warranty Ends date. If it says ‘v1’ several spaces to the right of the date, then the cartridge is the updated newer version. If it is an older generation cartridge, contact HP support for help or replacement. Click here to go online for more information.
Networking 82 ● Learn how to find your network security settings. Click here to go online for more information. ● Learn about the HP Print and Scan Doctor. Click here to go online for more information. ● Learn about the network troubleshooting tips. Click here to go online for more information. ● Learn how to change from a USB to wireless connection. Click here to go online for more information. ● Learn how to work with your firewall and antivirus programs during printer setup.
HP support ● Register printer ● Support process ● HP support by phone ● Additional warranty options Register printer By taking just a few quick minutes to register, you can enjoy quicker service, more efficient support, and product support alerts. If you did not register your printer while installing the software, you can register now at http://www.register.hp.com. Support process If you have a problem, follow these steps: 1. Check the documentation that came with the printer. 2.
Phone support period One year of phone support is available in North America, Asia Pacific, and Latin America (including Mexico). To determine the duration of phone support in Europe, the Middle East, and Africa, go to www.hp.com/support. Standard phone company charges apply. Placing a call Call HP support while you are in front of the computer and the printer.
A Technical information The technical specifications and international regulatory information for the HP ENVY 4500 series are provided in this section. For additional specifications, see the printed documentation that came with the HP ENVY 4500 series.
Hewlett-Packard Company notices The information contained herein is subject to change without notice. All rights reserved. Reproduction, adaptation, or translation of this material is prohibited without prior written permission of Hewlett-Packard, except as allowed under the copyright laws. The only warranties for HP products and services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as constituting an additional warranty.
Anonymous usage information storage The HP cartridges used with this printer contain a memory chip that assists in the operation of the printer.
Specifications Technical specifications for the HP ENVY 4500 series are provided in this section. For more product specifications, see the Product Data Sheet at www.hp.com/support.
Index cards: Up to 20 Photo paper sheets: Up to 20 Output tray capacity Plain paper sheets (80 g/m2 [20lb]): Up to 20 Envelopes: Up to 5 Index cards: Up to 10 Photo paper sheets: Up to 10 Paper size For a complete list of supported media sizes, see the printer software.
● Supported file types: BMP, JPEG, PNG, TIFF, PDF ● Twain version: 1.
Acoustic information If you have Internet access, you can get acoustic information from the HP website. Go to: www.hp.com/support.
Environmental product stewardship program Hewlett-Packard is committed to providing quality products in an environmentally sound manner. Design for recycling has been incorporated into this product. The number of materials has been kept to a minimum while ensuring proper functionality and reliability. Dissimilar materials have been designed to separate easily. Fasteners and other connections are easy to locate, access, and remove using common tools.
Material safety data sheets Material safety data sheets (MSDS) can be obtained from the HP website at: www.hp.com/go/msds Recycling program HP offers an increasing number of product return and recycling programs in many countries/regions, and partners with some of the largest electronic recycling centers throughout the world. HP conserves resources by reselling some of its most popular products. For more information regarding recycling of HP products, please visit: www.hp.
Disposal of waste equipment by users This symbol means do not dispose of your product with your other household waste. Instead, you should protect human health and the environment by handing over your waste equipment to a designated collection point for the recycling of waste electrical and electronic equipment. For more information, please contact your household waste disposal service, or go to http://www.hp.com/recycle.
Restriction of hazardous substance (India) ENWW Environmental product stewardship program 95
Regulatory notices The HP ENVY 4500 series meets product requirements from regulatory agencies in your country/ region.
FCC statement Notice to users in Korea VCCI (Class B) compliance statement for users in Japan Notice to users in Japan about the power cord ENWW Regulatory notices 97
Noise emission statement for Germany European Union Regulatory Notice Products bearing the CE marking comply with the following EU Directives: ● Low Voltage Directive 2006/95/EC ● EMC Directive 2004/108/EC ● Ecodesign Directive 2009/125/EC, where applicable CE compliance of this product is valid only if powered with the correct CE-marked AC adapter provided by HP.
The telephone connector (not available for all products) is intended for connection to analogue telephone networks. Products with wireless LAN devices ● Some countries may have specific obligations or special requirements about the operation of Wireless LAN networks such as indoor use only or restrictions of the channels available. Please make sure that the country settings of the wireless network are correct. ● For 2.
Declaration of conformity Regulatory wireless statements This section contains the following regulatory information pertaining to wireless products: ● Exposure to radio frequency radiation ● Notice to users in Brazil ● Notice to users in Canada ● Notice to users in Mexico ● Notice to users in Taiwan ● Wireless notice to users in Japan 100 Appendix A Technical information ENWW
Exposure to radio frequency radiation Notice to users in Brazil Notice to users in Canada ENWW Regulatory notices 101
Notice to users in Mexico Notice to users in Taiwan Wireless notice to users in Japan 102 Appendix A Technical information ENWW
Index A after the support period B buttons, control panel 84 5 C control panel buttons 5 features 5 copy specifications 89 customer support warranty 84 E environment Environmental product stewardship program 92 environmental specifications 88 I interface card 52, 53 N network interface card 52, 53 P paper recommended types 24 phone support 83 phone support period period for support 84 print specifications 89 R recycle ink cartridges 93 regulatory notices 96 regulatory model identification number 96 wi
