Maintenance and Service Guide
Table Of Contents
- Product description
- External component identification
- Illustrated parts catalog
- Removal and replacement procedures
- Preliminary replacement requirements
- Component replacement procedures
- Bottom cover
- Rear cover
- Hard drive
- Memory module
- Y-axis capacitor board
- RTC battery
- USB board
- X-axis capacitor board
- Converter board
- Media card reader board
- USB connector cable
- Speakers
- Display stand recess
- Power button board
- Battery
- Webcam/microphone module
- Audio/USB board
- WLAN module
- Air flow channel
- Display panel cable
- Fan
- System board
- Heat sink
- Display stand
- Wireless antenna
- Middle frame
- Power connector cable
- Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI)
- Specifications
- Backing up, restoring, and recovering
- Power cord set requirements
- Recycling
- Index

Cables and connectors
CAUTION: When servicing the computer, be sure that cables are placed in their proper locations
during the reassembly process. Improper cable placement can damage the computer.
Cables must be handled with extreme care to avoid damage. Apply only the tension required to
unseat or seat the cables during removal and insertion. Handle cables by the connector whenever
possible. In all cases, avoid bending, twisting, or tearing cables. Be sure that cables are routed in
such a way that they cannot be caught or snagged by parts being removed or replaced. Handle flex
cables with extreme care; these cables tear easily.
Drive handling
CAUTION: Drives are fragile components that must be handled with care. To prevent damage to
the computer, damage to a drive, or loss of information, observe these precautions:
Before removing or inserting a hard drive, shut down the computer. If you are unsure whether the
computer is off or in Hibernation, turn the computer on, and then shut it down through the
operating system.
Before handling a drive, be sure that you are discharged of static electricity. While handling a drive,
avoid touching the connector.
Before removing a diskette drive or optical drive, be sure that a diskette or disc is not in the drive and
be sure that the optical drive tray is closed.
Handle drives on surfaces covered with at least one inch of shock-proof foam.
Avoid dropping drives from any height onto any surface.
After removing a hard drive, an optical drive, or a diskette drive, place it in a static-proof bag.
Avoid exposing an internal hard drive to products that have magnetic fields, such as monitors
or speakers.
Avoid exposing a drive to temperature extremes or liquids.
If a drive must be mailed, place the drive in a bubble pack mailer or other suitable form of protective
packaging and label the package “FRAGILE.”
Preliminary replacement requirements 19