Maintenance and Service Guide
Table Of Contents
- Product description
- External component identification
- Illustrated parts catalog
- Removal and replacement procedures
- Preliminary replacement requirements
- Component replacement procedures
- Bottom cover
- Rear cover
- Hard drive
- Memory module
- Y-axis capacitor board
- RTC battery
- USB board
- X-axis capacitor board
- Converter board
- Media card reader board
- USB connector cable
- Speakers
- Display stand recess
- Power button board
- Battery
- Webcam/microphone module
- Audio/USB board
- WLAN module
- Air flow channel
- Display panel cable
- Fan
- System board
- Heat sink
- Display stand
- Wireless antenna
- Middle frame
- Power connector cable
- Using Setup Utility (BIOS) and HP PC Hardware Diagnostics (UEFI)
- Specifications
- Backing up, restoring, and recovering
- Power cord set requirements
- Recycling
- Index

Memory module
Description Spare part number
4-GB (PC3L, 12800, 1600-MHz) 691740-005
2-GB (PC3L, 12800, 1600-MHz) 691739-005
Update BIOS before adding memory modules
Before adding new memory, make sure you update the computer to the latest BIOS.
CAUTION: Failure to update the computer to the latest BIOS prior to installing new memory may
result in various system problems.
To update BIOS:
1. Navigate to
www.hp.com.
2. Click Support & Drivers > click Drivers & Software.
3. In the Enter a product name/number box, type the computer model information, and then click
Search.
4. Click the link for the computer model.
5. Select the operating system, and then click Next.
6. Under Step 2: Select a Download, click the BIOS link.
7. Click the link for the most recent BIOS.
8. Click the Download button, and then follow the on-screen instructions.
Before removing a memory module, follow these steps:
1. Turn off the computer. If you are unsure whether the computer is off or in Hibernation, turn the
computer on, and then shut it down through the operating system.
2. Disconnect the power from the computer by unplugging the power cord from the computer.
3. Disconnect all external devices from the computer.
4. Remove the bottom cover (see
Bottom cover on page 23).
5. Remove the rear cover (see
Rear cover on page 26).
6. Disconnect the battery cable (see
Hard drive on page 27).
Remove the memory module:
1. Spread the retaining tabs (1) on each side of the memory module slot to release the memory
module. (The memory module tilts up.)
Component replacement procedures 29