Troubleshooting Guide
2–38 www.hp.com Troubleshooting Guide
Troubleshooting Without Diagnostics
New network card will 
not boot.
New network card may be 
defective or may not meet 
industry-standard 
specifications.
Install a working, industry-standard 
NIC, or change the boot sequence 
to boot from another source.
Cannot connect to 
network server when 
attempting Remote 
System Installation.
The network controller is 
not configured properly.
Verify Network Connectivity, that a 
DHCP Server is present, and that 
the Remote System Installation 
Server contains the NIC drivers for 
your NIC.
System setup utility 
reports unprogrammed 
EEPROM.
Unprogrammed EEPROM. Contact an authorized service 
provider.
Solving Network Problems (Continued)
Problem Cause Solution










