HP StorageWorks Interface Manager and Command View TL Installation Guide (March 2005)
Table Of Contents
- Title
- Contents
- About this Guide
- 1: Introduction
- 2: Hardware Installation
- Preparing the Installation
- Installing the Expansion Cage in the ESL Series Library
- Installing the Fibre Channel Interface Controllers into the Expansion Cage
- Installing the Interface Manager Card into the Expansion Cage
- Connecting the Cables
- Connecting the Interface Manager Card to the Fibre Channel Interface Controllers
- Connecting the SCSI Bus Cables
- Connecting the Fibre Channel Cables
- Connecting the Interface Manager Card to the LAN
- Connecting the PC or Laptop
- Completing the Hardware Installation
- 3: Configuration and Software Installation
- 4: Troubleshooting
- A: Serial and Ethernet Pin Assignments
- B: Regulatory Compliance Notice
- Federal Communications Commissions Notice
- Harmonics Conformance (Japan)
- German Noise Declaration
- C: Electrostatic Discharge
- D: Specifications
- Index
Troubleshooting
66 Interface Manager and Command View TL Installation Guide
Command View TL
does not run in the
browser
Incompatible
browser version or
Java support not
enabled
■ Make sure you are using a minimum of Microsoft
Internet Explorer v6.0 SP1 or later, or Netscape
Navigator v6.2 or later.
■ Make sure that Java support is enabled in the
browser.
Java Runtime
Environment (JRE)
not installed
Download and install the Java 2 Platform, Standard
Edition v1.4 or later from
http://www.java.com
.
Bad network
connection or
network down
■ Check all physical network connections. If the
connections are good, contact your network
administrator.
■ Ping the management station. If pinging fails and
the IP address is correct, contact your network
administrator.
Wrong IP address Check the IP address of the management station. On the
management station, open a command shell and enter
ipconfig. You must use this IP address (or the network
name of the management station) in the URL to access
Command View TL.
Management
station not running,
or Command View
TL service not
running on
management
station.
■ Check to see if the management station is
operational.
■ Use the Services applet to verify that the Command
View TL service is running on the management
station. Click Start > Settings > Control Panel >
Administrative Tools > Services.
Symptom Possible Cause Solution